Hotel

  • Most Topular Stories

  • Radisson Blu Chicago's opening bash is tonight

    USATODAY.com Feed
    26 Jan 2012 | 8:44 am
    CHICAGO - Good morning from the Windy City! Hotel Check-In's in town for the Radisson Blu Aqua opening party.
  • USA Today discounts ads by 25%

    AH&LA SmartBrief
    27 Jan 2012 | 1:09 pm
    AH&LA members receive an exclusive 25% discount off regional and national advertising in Travel Today, the weekly travel disp -More- 
  • Foremost hotels give patrons a say with website reviews

    Hotel News
    28 Jan 2012 | 7:22 am
    If it's dry and cold where you live, work or play, it's winter skin season, but the... Many hotels, including The Cosmopolitan of Las Vegas hotel-casino, center, are relying on customer website reviews to help attract new customers and encourage constructive feedback to improve the hotel-going experience for guests.
  • What Hotels Are Opening in 2012? Consult Our Handy Hotel Openings List

    HotelChatter -
    juliana
    27 Jan 2012 | 4:00 pm
    It's our weekly wrap-up, Suite-Hostel where we round-up the best and the worst hotel news of the week. Get it? This week, we culled together the Master List of 2012 Hotel Openings and boy, is it a doozy. It might take you all weekend to read! Wink, wink. Had a recent suite or hostel hotel stay? Let us know about it! SUITE: The Master List of Worldwide Hotel Openings in 2012 Hotel Helicopters Steamy Miami Hotels for V-Day ALSO: The Concierge at Mr. C is More
  • The Year of the Dragon

    Marriott on the Move
    Marriott on the Move
    23 Jan 2012 | 11:03 am
    HAPPY CHINESE NEW YEAR! 2012 is the year of the Dragon. Let the week-long celebrations begin. That’s right, an entire week of brilliant fireworks and colorful parades. It’s truly an amazing spectacle. Think Times Square – but a whole lot bigger! Our Marriott hotels in Shanghai, Beijing and Sanya, will have ceremonies featuring Chinese drummers and Kung Fu artists. Food is also very important to New Year's celebrations. The Hong Kong SkyCity Marriott Hotel created a unique dim sum dumpling menu in honor of the Dragon. Each dish is a work of art. Chinese New Year Coconut Pudding and…
 
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    HotelChatter -

  • What Hotels Are Opening in 2012? Consult Our Handy Hotel Openings List

    juliana
    27 Jan 2012 | 4:00 pm
    It's our weekly wrap-up, Suite-Hostel where we round-up the best and the worst hotel news of the week. Get it? This week, we culled together the Master List of 2012 Hotel Openings and boy, is it a doozy. It might take you all weekend to read! Wink, wink. Had a recent suite or hostel hotel stay? Let us know about it! SUITE: The Master List of Worldwide Hotel Openings in 2012 Hotel Helicopters Steamy Miami Hotels for V-Day ALSO: The Concierge at Mr. C is More
  • Brussels: You Can Thank a Chinese Airline for Brussels' Next 5-Star Hotel

    JetSetCD
    27 Jan 2012 | 3:03 pm
    The HNA Resort Sanya (obviously not Brussels) Hotels and airlines—two peas in a pod, or occasionally, the same pea. Airlines that have successfully spun off hotel chains are many; off the top of our head we can name Pan Am (Intercontinental Hotels), SAS (Rezidor/SAS) and Icelandair (IcelandAir Hotels). One that's lesser known, however is the Asian carrier Hainan Airlines and their chain of "business hotels" throughout China. They're 40-something in number, so it's not a boutique venture or anything; Hainan is serious and the good Tripadvisor reviews of their properties reflect this.
  • Indianapolis: Last-Minute Hotel Options for Super Bowl XLVI

    juliana
    27 Jan 2012 | 2:05 pm
    All week long you've been on the fence about attending Super Bowl XLVI in Indianapolis on February 5, but now you have finally asked your parents for some extra cash cobbled enough money together to get yourself to the Big Game. Yet the question remains--where do you stay?There are some options left in Indianapolis but remember, all the good hotels are sold-out so don't expect silk sheets and bubble bath butlers. And actually, a lot of the budget hotels are sold-out too. So you will have to make do with budgety leftovers out in the 'burbs. But the prices are still going to hurt your…
  • Singapore: Pack Your Trainers and Don't Forget to Grab the Hotel Jogging Map

    JetSetCD
    27 Jan 2012 | 1:00 pm
    It's official; hotels have finally figured out that maybe—just maybe—guests will want to venture beyond the fitness center and into the wild streets of a strange city in order to get that runner's high. Thus, increasingly we're opening up hotel desk drawers to spy more than just the requisite stationery and Gideon's Bible; there's also little jogging maps of the area. Granted, you've got to be staying in a hotel that goes above and beyond in other ways than just a jogging map; you won't find extras like this in a Holiday Inn or Best Western. For example, we recently spotted a…
  • Lisbon: Once Again, Gwyneth Paltrow is Gooping Out Hotel Recommendations

    Heidi Atwal
    27 Jan 2012 | 12:00 pm
    Where does Gwyneth Paltrow rest her head when she heads to Lisbon? Subscribers to Paltrow's weekly guide to detoxes and cleansing lifestyle newsletter found out when a guide to Lisbon hit their Inboxes on Thursday. As you might expect, the hotels which received the G.P. Stamp of Approval are grand in stature, with the requisite clean living retreat included in the roundup.
 
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    Marriott on the Move

  • The Year of the Dragon

    Marriott on the Move
    23 Jan 2012 | 11:03 am
    HAPPY CHINESE NEW YEAR! 2012 is the year of the Dragon. Let the week-long celebrations begin. That’s right, an entire week of brilliant fireworks and colorful parades. It’s truly an amazing spectacle. Think Times Square – but a whole lot bigger! Our Marriott hotels in Shanghai, Beijing and Sanya, will have ceremonies featuring Chinese drummers and Kung Fu artists. Food is also very important to New Year's celebrations. The Hong Kong SkyCity Marriott Hotel created a unique dim sum dumpling menu in honor of the Dragon. Each dish is a work of art. Chinese New Year Coconut Pudding and…
  • A Big Day for U.S. Tourism

    Marriott on the Move
    20 Jan 2012 | 11:26 am
    "The more folks who visit America, the more Americans we get back to work.” -- President Obama, January 19, 2012 Listen to Blog This year 1 billion people are expected to travel outside their own countries to see and experience the world. And for every 35 of those international visitors, one job is created. That's why President Obama went to Disneyworld this week to talk about the importance of travel and tourism in creating American jobs. He also knows that when someone from another country visits the United States, they generally go home a fan, and that's good for our...
  • Lessons of a Soda Jerk

    Marriott on the Move
    17 Jan 2012 | 1:44 pm
    My very first job was a soda jerk and that taught me a lot about customer service. It was very busy, especially on the weekends. Filling orders in a timely way was a challenge and great fun. I was thrown into the front lines and was stuck many times. When I got behind, it took a long time for me to build a banana split. This was back in 1952 at our Hot Shoppes Restaurant in Silver City, Utah. I worked as a soda jerk while I was a student at the University of Utah. My dad would often come...
  • Monumental Courage and Conviction of Dr. Martin Luther King, Jr. (originally posted for MLK memorial dedication Oct. 2011)

    Marriott on the Move
    13 Jan 2012 | 9:56 am
    My parents founded our company in 1927, nearly 30 years before the Civil Rights Movement. It didn’t matter to them who or what you were, you were welcome. Back then in the South, here in Washington, D.C., this was a courageous move. But they stuck to their beliefs. Martin Luther King, Jr. stood up for what he believed in. I'm still amazed at how he was able to change the face of not just our great country, but of the world. His courage and heroism continue to inspire me. (Dr. King's portrait is in our boardroom with a note from...
  • Checking In as a Guest, Leaving as Family

    Marriott on the Move
    9 Jan 2012 | 9:33 am
    Joy Bricker went public at the age of 79. She’s famous for being the 10-year guest at TownePlace Suites in Falls Church, Virginia. Ten years … in the same room! Now that’s loyalty and a lot of Rewards points. It also makes for a great media story. When Joy announced she was checking-out to move in with her daughter in New York, the media converged -- The Washington Post, CNN and ABC Channel 7 News. Before you knew it, folks around the world were talking about the lady who for ten years made Marriott her home. What makes this story...
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    Saturday Briefing

  • International Travel Gets President’s Attention

    kfoley
    28 Jan 2012 | 4:02 am
    By Richard R. Kelley I was very pleased and excited to learn last week that President Barack Obama had flown to Disney World, Florida, and, with the unique structures of the Magic Kingdom in the background, announced a number of … Continue reading → To read the entire article please click the article title above.
  • Kaua‘i Island Managers Training

    kfoley
    28 Jan 2012 | 4:01 am
    By Gregg Enright Managers from Outrigger at Lae nani, Outrigger Kiahuna Plantation and Outrigger Waipouli Beach Resort gathered at Outrigger Kiahuna Plantation for an Accounting 101 class led by Faye Fernandez. In 2011, the accounting functions for all three properties … Continue reading → To read the entire article please click the article title above.
  • Lunch and “Learn” at the Outrigger Laguna Phuket

    kfoley
    28 Jan 2012 | 4:01 am
    By Patcharee (Paew) Chanantho Outrigger Laguna Phuket Resort and Villas held their Mittrapab Lunch this week at Panache, designed to provide an opportunity for both hosts and management representatives (GM and HRM) to personally meet and chat on a wide … Continue reading → To read the entire article please click the article title above.
  • Outrigger Stars Continue to Shine

    kfoley
    28 Jan 2012 | 4:01 am
    By the Saturday Briefing staff In last week’s Saturday Briefing we featured an article on Outrigger’s shining stars recognized at The Hawai‘i Lodging & Tourism Association’s (formerly Hawai‘i Hotel & Lodging Association) 22nd Annual Na Po‘e Pa‘ahana Awards Recognition Luncheon. … Continue reading → To read the entire article please click the article title above.
  • Ed Horner Retires from Outrigger Kiahuna Plantation

    kfoley
    28 Jan 2012 | 4:01 am
    By Marianne Thesken Maintenance Manager Ed Horner retired recently after 16 years of dedicated service to Outrigger Hotels & Resorts. Ed exemplified the Outrigger value of ‘Ohana and was everyone’s favorite “uncle.” He always treated everyone as family. Throughout his … Continue reading → To read the entire article please click the article title above.
 
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    WordPress.com News

  • Chrome Users: Try the WordPress.com Extension

    Christopher Finke
    27 Jan 2012 | 1:54 pm
    Want to receive WordPress.com notifications instantly, even when you’re not on WordPress.com? Add the new WordPress.com extension for Chrome and as soon as you get a new follower or a new like on one of your posts, a notification will appear in your browser: Simply click the icon to view your latest WordPress.com notifications: Start following new blogs without visiting WordPress.com The Chrome extension also makes it easy to follow sites from your WordPress.com account by displaying a Follow button whenever you’re browsing a site that has an RSS feed. Clicking the Follow button…
  • Your Stats Have a New Home

    Andy Skelton
    26 Jan 2012 | 10:46 am
    Are you addicted to checking your site stats? You are not alone. The stats dashboard has always been one of the most popular admin screens. It’s gratifying to know that people are visiting your place online. With the WordPress.com front page evolving into a one-stop shop for posting, exploring, following and reading blogs, it seemed natural to put your blog stats there, too.  Stats are becoming more and more about interacting with your readers and other bloggers. You’ll still see your summary stats and chart on your main dashboard, and the full stats page in your dashboard will…
  • Reblogging is Back!

    Erica Johnson
    22 Jan 2012 | 1:27 pm
    As we mentioned last week, you can like and reblog posts directly from your reader, which displays a stream of all the updates published on all the blogs you follow from your WordPress.com account. We’ve also brought the reblog button back to the toolbar that appears at the top of the screen when you’re logged into WordPress.com. Note that you’ll only see the like and reblog options while you’re looking at individual posts. For example, you’ll see this on the left side of your toolbar while viewing http://en.blog.wordpress.com/2012/01/20/read-blogs: And your…
  • New Theme: Newsy

    Philip Arthur Moore
    20 Jan 2012 | 12:18 pm
    It’s been an extra big week in the news ’round these parts, so much so that the launch announcement of our latest premium theme seems like an extra extra good way to headline our Friday. Newsy is a versatile business and news-friendly theme that offers up to ten different layouts, four footer columns, custom link and accent colors, and a custom site header. Brand and content-focused editorial teams will love publishing with this theme. Newsy: Home Page Designed by Themify, Newsy comes with an impressive set of Theme Options that afford you a great deal of flexibility with how you…
  • Read All Your Favorite Blogs in One Place

    Erica Johnson
    19 Jan 2012 | 6:04 pm
    If you feel like it’s a chore to keep up with all your favorite blogs, you can now read posts from all the blogs you follow (even the ones that aren’t on WordPress.com!) in one convenient place on the WordPress.com home page: Your reader displays all the posts across all the blogs you follow in the order they were published, with the most recent content appearing at the top. You’ll see an excerpt of the introduction to each post, the first image in the post, and thumbnails of any other images that the post contains. You can even like and reblog WordPress.com content directly…
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    Living with Legends: Hotel Chelsea Blog

  • Chelsea Hotel Resident Threatens Chetrit with Lawsuit Over Missing Artwork

    Anonymous Blogger
    19 Jan 2012 | 10:59 am
    In an article in the New York Daily News Chelsea Hotel resident Collen Weinstein discusses her unsuccessful efforts to have her husband's artwork, which was removed from the walls of the Chelsea Hotel, returned.  Her lawyer says: " In November, ... the artwork was put on a truck and that his client saw one of the works loaded and "not properly wrapped."  He says Sirkin (Chelsea Hotel Manager Lilly Sirkin) refused to reveal where the art is and that the hotel won't let Weinstein remove a mobile of her husband's that hangs on the 10th…
  • Patti Smith cancels chelsea hotel performance for tenants

    Anonymous Blogger
    12 Jan 2012 | 5:56 pm
    Thanks Patti for listening to the tenants and supporters of the Chelsea Hotel. Her statement is on her blog www.pattismith.net Kudos to all of the people who made this happen. This really does show that the people have the power. The biggest thanks go to Jeremiah Moss of Jeremiah's Vanishing New York who came up with the idea of the "die in" and organized it. Thanks to everbody else who had other protests planned. Lets just hope we don't have to fight Bob Dylan next week. Here is Patti's message in its entirety: In respect for the wishes of the Chelsea Hotel…
  • Patti Smith Plays Guitar While the Chelsea Hotel Dies: "Die In" at Chelsea Hotel 8PM Tonite

    Anonymous Blogger
    12 Jan 2012 | 9:32 am
    We stole our headline from Jeremiah's Vanishing New York.  Jeremiah's brillant idea is to call for a "Die in" at the Chelsea Hotel tonight at 8 pm to coincide with Patti Smith's proposed concert in the Chelsea Hotel ballroom (Richard Bernstein's former apt.).  Patti played last night for the developers and their friends.  And tonight she is going to try to get the tenants on board with the developers program whatever it is. While the concert is going on with probably very few if any residents in attendance protesters will meet outside the…
  • Global Media calls on Patti Smith to Cancel Controversial Chelsea Hotel Concert

    Anonymous Blogger
    12 Jan 2012 | 8:48 am
    Nobody seems to be buying Patti Smith's explanation of her involvement with the Chetrit's, and in truth, it does seem kind of evasive, like a non-answer cooked up by PR flacks. She doesn't really seem to address any of the issues we raised in any substantive manner. (She has no understanding of Landmarking issues, while on the other hand she seems ready to make a bogus legal judgment on who the rightful tenants are.) Besides, if she is not getting paid, that just raises the issue of what exactly she is getting out of it. Sorry Patti, but we don't quite buy the line that you…
  • Chelsea Hotel Blog Response to Patti Smith

    Anonymous Blogger
    11 Jan 2012 | 3:08 pm
    Thanks Patti, for responding.  If you are worried about the building being leveled, you can put your mind at rest – it’s landmarked and can’t be torn down.  As for management efforts to save and restore the building there aren’t any.  Instead they are gutting the rooms.   We are worried about who the rightful tenants are going to turn out to be – obviously not the more than 30 who are being evicted and as for the artist-in- residence program, there are already plenty of those here.  We are glad that you aren’t taking compensation but…
 
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    Hotel Blogs - When Hotel Marketing gets Social

  • When hotel groups rewrite a story: RoomKey

    Guillaume Thevenot
    17 Jan 2012 | 3:25 pm
    We started the new year with a lot of news regarding the online travel world. Just by reading Tnooz, I can't keep up with the new stuff coming out of new ventures and also all these changes happening with OTAs....
  • Twitter and French Hotel Chains - September 2011

    Guillaume Thevenot
    26 Sep 2011 | 5:39 am
    As every month, Thomas from Artisan Referenceur and I give a little update on the ranking of French hotel chains using Twitter. This is the September list where Accor and Relais & Chateaux are clearly leading the pack with more...
  • Twitter and UK Hotel Chains - August 2011

    Guillaume Thevenot
    31 Aug 2011 | 6:30 am
    Quick update on where UK Hotel chains are doing on Twitter since our last post in July. The top 7 UK hotel chains remain at the same position in terms of their ranking based on number of followers. It would...
  • Amadeus Hotel Roundtable 2011 (video) part.1

    Guillaume Thevenot
    16 Aug 2011 | 7:15 am
    Back in June, I was invited to participate in the Amadeus Hotel roundtable organised by Simon Taylor who heads up Product initiatives for hotel distribution in the UK. The panel was very interesting with executives from Premier Inn, HBAA, The...
  • The 7 Fatal Mistakes Hoteliers Make In Getting More Business

    Guillaume Thevenot
    16 Aug 2011 | 4:27 am
    Are you letting new business opportunities slip through your fingers? Do you struggle to bring in business at certain times of the year? Are you unsure what marketing you should be doing and want to know how to make your...
 
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    HOTELMARKETING.COM

  • Marriott calls for golden age of travel

    markus.busch@hotelmarketing.com
    27 Jan 2012 | 1:05 am
    In a global study released by Marriott at the World Economic Forum, it was revealed that international travel is considered even more important than the Internet, TV/movies, or political diplomacy at stimulating the economy and breaking down cultural barriers.
  • FairSearch.org launches anti-Google “Good To Know” ad campaign

    markus.busch@hotelmarketing.com
    27 Jan 2012 | 1:04 am
    FairSearch.org, a consortium of companies that originally came together to oppose the Google acquisition of ITA and includes Tavelocity, Microsoft and TripAdvisor among others, has added several new members to its ranks and launched an anti-Google print-ad campaign.
  • Travel brands on social networks: What’s not to “Like”?

    markus.busch@hotelmarketing.com
    27 Jan 2012 | 1:03 am
    A recent report from PhoCusWright reveals that while U.S. consumers who plan their travel online frequently engage with or endorse their favorite brands on social networks, relatively few "like" or "follow" travel companies online.
  • Travel managers’ top four priorities focus on cost control

    markus.busch@hotelmarketing.com
    27 Jan 2012 | 1:02 am
    Carlson Wagonlit Travel published its Travel Management Priorities for 2012 report, based on an international survey of 290 travel managers. The report highlights the main changes likely to affect travel programs and looks at global trends and differences between regions.
  • Is buying Facebook fans ethical?

    markus.busch@hotelmarketing.com
    27 Jan 2012 | 1:01 am
    Since businesses discovered the revenue potential of fans and followers, they have been clamouring to acquire them. But what gives greater value? Those you acquire through good social media strategy and engaging content, or those you buy.
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    Hotel F&B Observer

  • Food Within Us: Genetically Incorrect, Part 2

    Bernd Mueller
    19 Jan 2012 | 2:45 pm
    For those of you who read Part 1, the questions remains, “Who was asking for it?” I would say we did pretty well in the past and present by maintaining a consistent flow of food supply. Yes, it might not be fairly divided and distributed between rich industrial and poor countries; this would be a [...]
  • Food Within Us: Genetically Incorrect, Part I

    Bernd Mueller
    10 Jan 2012 | 1:49 pm
    The moment the word “gene” is used, scary accounts might come to your mind. The intent of the experiments and alteration with human genes has been often compared with the great hazards of manipulating nations against nations, eventually ending in slavery. The controversial issue has forced me into extensive research over quite some time. Not only was [...]
  • Savoring Desserts for a Lifetime

    Bernd Mueller
    6 Jan 2012 | 9:36 am
    I ask myself why I became such a pastry buff and for so many years. I always was daydreaming. I wanted to be a pastry chef one day. My, personal love affair with desserts and the whole aspect of the pastry field was igniting by a personal earth-shaking experience. I had started my third year of [...]
  • Alternative Sweet Future: Part 1

    Peter Gebauer
    4 Jan 2012 | 9:33 am
    Now that the holidays are over, many of us face the price of indulging just too much this time of the year. The average person consumes approximately 100 to 150 pounds of sugar per year, with 80 percent coming from processed foods such as soft drinks, candy, cereals, and baked goods. But what if we could [...]
  • Waking the Dead

    Ron Wichowski
    3 Jan 2012 | 9:21 am
    Have you ever stepped back from the chaos that is your day and looked around to see a bunch of zombies? Your direct reports going through the routine of their day, glassy eyed and half lucid, barely keeping themselves from tripping over their own two dragging feet? It can be a scary reality, especially this [...]
 
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    Hot Hoteliers - Because People Connect

  • Join us for the first Hot Hoteliers Networking event of 2012 at Radisson Royal Hotel, Dubai

    erin
    23 Jan 2012 | 9:32 pm
    Icho Lounge Bar, Royal Radisson Hotel, Dubai  Tuesday 31st January 7.00-9.30pm Calling all Hot Hoteliers! Come and help us welcome in the New Year at Icho Lounge Bar, located on the 51st floor of the Radisson Royal Hotel,  Dubai. Icho Lounge Bar is part of the restaurant that serves three distinct cuisines: sushi, teppan grill and Japanese specialities. The restaurant [...]
  • Join us for the final event of 2011 at Observatory, Dubai Mariott Harbour Hotel and Suites

    erin
    7 Dec 2011 | 6:45 am
    Dubai Mariott Harbour Hotel and Suites, Monday 12th December 7.00-9.30pm Get closer to Santa with your hotelier colleagues on the 52nd floor of the Observatory, its time to celebrate the festive period with an end of season extravaganza in this wonderful venue.  Set on the 52nd floor, offering magnificent panoramic views across Dubai Marina and Palm [...]
  • Hot Hoteliers launches its Oman Chapter at Radisson Blu, Muscat

    erin
    28 Nov 2011 | 9:51 pm
    Join us for the grand launch of the Hot Hoteliers Oman chapter at The Lazy Lizard, Radisson Blu, Muscat Monday 5th December 7.00-9.00pm The event is free of charge and visitors will receive  two complimentary drinks per person sponsored by African + Eastern. Soft drinks will be free flowing and complimentary.   The Lazy Lizard boasts [...]
  • Join us at Vantage, Pullman Dubai Mall of the Emirates

    erin
    16 Nov 2011 | 3:45 am
    Monday 21st November, 7-9.30pm Join us for the first time at Vantage, Pullman Dubai Mall of the Emirates.     The hotel is also directly connected to the region’s most exciting shopping destination – Mall of the Emirates and Ski Dubai. Designed with the business traveler’s comfort in mind and equipped with trendy technology throughout. At [...]
  • Join us at Jumeirah Zabeel Saray

    erin
    17 Oct 2011 | 5:10 am
    From 7.00pm | Monday October 24th, 2011 | Voda Bar | Jumeirah Zabeel Saray Hot Hoteliers are gathering for an exhilarating evening’s networking on The Palm for the very first time. Jumeirah Zabeel Saray is a spectacular beachside resort situated on the West Crescent of the exclusive Palm Jumeirah in Dubai. Enjoy uber-chic surroundings at Voda Bar, located on [...]
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    Happy Hotelier

  • Honeymoon Suite Whirpool for Two

    GJE
    18 Jan 2012 | 7:31 pm
    Seedy, stylish, romantic or just fun this Whirlpool for 2 in your honeymoonsuite? Its in an all inclusive couples only resort in the Pocono Mountains PA, USA. Toast your romance with a sensual soak in the world-exclusive, 7-foot tall Champagne Glass Whirlpool Bath-for-Two. Set on Pocono Palace’s golf course, The Roman Towers are designed in a Grand Roman theme with floor to ceiling columns, stunning arches, vaulted ceilings, covered walkways and a private, arched underpass for parking. A cathedral window offers a panoramic view of Pocono Palace’s lush surrounding landscape. Via the Roman…
  • What are You Thinking About? (2) – Carly’s Voice | Changing the World of Autism

    GJE
    18 Jan 2012 | 6:28 am
    Health, Precarious Health! I’m really happy with a healthy wife, two healthy kids and two healthy grand kids. Today somebody I follow on Twitter pointed me to this amazing Youtube video about Carly, an autistic Canadian girl who couldn’t speak, but eventually found a way to express herself, just by typing on a notebook. She finally was able to show she is far from backward. We now can know what she is thinking. I’m happy for her and she is an example for many other people out there including the “experts” who have to do with autism. Also it reminds me that people…
  • What are You Thinking About? (1) – Lateral Thinking

    GJE
    13 Jan 2012 | 6:36 am
    Introduction I have a very associative mind. I see something and think of a totally different thing by association. Usually most of my relatives and friends totally fail to understand my associations at all. Obviously they need a decoder. I’ve honed my associative capabilities after reading a book from Edward De Bono. He is a business guru who had his hey days in 70ies and 80ies, but seems still alive and kicking. Lateral Thinking, he teaches will enhance your creativity. For me the Internet is a great tool to help me broaden my associations and creativity. Photo’s or images are a…
  • Dutch Design (62): The House of Victor and Rolf

    Happy Hotelier
    12 Jan 2012 | 3:22 am
    To show off that I am really taking my 2012 resolution serious, one from my back burner: In 2008, while roaming London during London Design Week for art and design I was able to visit the House of Victor and Rolf exhibition in the Barbican. It is an amazing exhibition of 15 years of Victor and Rolf’s fashion in a nutshell. Dolls wear pieces of the several collections and all is combined with video presentations of the various collections. As far as I know the exhibition has run in several other places, but the whole collection of fashioned dolls are rumored having been sold to a…
  • Bath and Breakfast Please!

    GJE
    11 Jan 2012 | 5:17 pm
    I Can and do sleep in Bath tubs, So I rather have a Bath and Breakfast than an Bed and Breakfast;-) Via Yes please!!! – Blue. Iris.. Bath and Breakfast Please! is a post from: Happy Hotelier. Would you like to subscribe to my newsfeed, or my weekly newsletter?
 
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    Hotel Blogs - When Hotel Marketing gets Social

  • When hotel groups rewrite a story: RoomKey

    Guillaume Thevenot
    17 Jan 2012 | 3:25 pm
    We started the new year with a lot of news regarding the online travel world. Just by reading Tnooz, I can't keep up with the new stuff coming out of new ventures and also all these changes happening with OTAs....
  • Twitter and French Hotel Chains - September 2011

    Guillaume Thevenot
    26 Sep 2011 | 5:39 am
    As every month, Thomas from Artisan Referenceur and I give a little update on the ranking of French hotel chains using Twitter. This is the September list where Accor and Relais & Chateaux are clearly leading the pack with more...
  • Twitter and UK Hotel Chains - August 2011

    Guillaume Thevenot
    31 Aug 2011 | 6:30 am
    Quick update on where UK Hotel chains are doing on Twitter since our last post in July. The top 7 UK hotel chains remain at the same position in terms of their ranking based on number of followers. It would...
  • Amadeus Hotel Roundtable 2011 (video) part.1

    Guillaume Thevenot
    16 Aug 2011 | 7:15 am
    Back in June, I was invited to participate in the Amadeus Hotel roundtable organised by Simon Taylor who heads up Product initiatives for hotel distribution in the UK. The panel was very interesting with executives from Premier Inn, HBAA, The...
  • The 7 Fatal Mistakes Hoteliers Make In Getting More Business

    Guillaume Thevenot
    16 Aug 2011 | 4:27 am
    Are you letting new business opportunities slip through your fingers? Do you struggle to bring in business at certain times of the year? Are you unsure what marketing you should be doing and want to know how to make your...
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    Travel Blog - Mr & Mrs Smith Boutique & Luxury Hotels

  • Spicers Canopy, Queensland: hotel of the week

    Lucy
    27 Jan 2012 | 9:48 am
    In honour of yesterday’s Australia Day celebrations (for which our Melbourne team naturally took a day off in the sunshine, and laughed at their colleagues in London and NY while eating Samboy barbecue chips and Tim Tams), we bring you Spicers Canopy, a glorious glamping getaway in Australia’s Scenic Rim. Style Back to nature Setting Mountain high Why this week? Ooh, you lucky people – Smith members booking the hotel’s special eco and spa package will save 25% at Spicers Canopy. The package includes all meals, a full-day privately guided eco walk, and a one-hour spa…
  • Inside Copenhagen #2: shopping, style and smørrebrød in the Danish capital

    Rachel
    26 Jan 2012 | 9:33 am
    We love the cool Scandi chic of wonderful, wonderful Copenhagen, from its hot Danish design to its effortlessly fashionable locals. We’ve got the insider scoop on shopping in Copenhagenwhere to buy Scandianvian style must-haves, sip creative cocktails and snack on traditional smørrebrød sandwiches. One of the top names in Copenhagen’s design directory is Georg Jensen, the high-impact silversmith that lends sleek Danish style to everything from elegant candlesticks to show-stopping jewellery; Smith reviewer Heather Cowper picks the brains of Georg Jensen’s Anne Mette…
  • Sri Lanka boutique hotels: curators of cool

    Sarah L
    24 Jan 2012 | 10:23 am
    When the Colombo Art Biennale hits town next month, two of Smith’s Sri Lanka boutique hotels will be front and centre for the line-up of exciting events. Capital Colombo will swap colonial grandeur for cutting-edge cool from 15 to 19 February, as artists, curators and performers gather for exhibitions, talks and dinners across the city. Historical hipster Casa Colombo (below) will play host to a talk with Viennese art historian Roman Berka, who’ll wax lyrical on ‘Art and an expanded museum concept’, Friday 17 February, 11am–12.30pm. Housed within a  200-year-old…
  • The Wheatsheaf Inn: hotel of the week

    Erin
    20 Jan 2012 | 6:33 am
    Banish the January blues by canoodling in the country: The Wheatsheaf Inn will do nicely. This historic Cotswolds coaching inn seems to have it all: stylish rooms, a parade of strokeable livestock for children, and a restaurant that capitalises on its rural bounty. There’s also that title-snatching cocktail from the recent Cotswolds Bloody Mary Competition… Style Chic coaching inn Setting Northleach market town Why this week?The Wheatsheaf Inn has an exclusive Smith offer for Smith members: book a stay by 31 March and get two nights for the price of one. Our favourite bits?This…
  • Interiors for global nomads: Sibella Court’s holiday style at home

    Sophie
    19 Jan 2012 | 10:20 pm
    Bringing your travels home is not just about snapping up souvenirs, it’s also about reworking ideas from the road – a colour palette, graphic pattern or tactile handmade object – to suit your style. Global nomads can find interiors inspiration anywhere, from a walk around a new town to museums, galleries, flea markets or food shops. For holiday style at home, check out Nomad, the latest book by Australian stylist Sibella Court (left), who sells hand-picked finds from her forays abroad at her Sydney homewares store the Society Inc. She’s also designed some of Sydney’s coolest…
 
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    Hotel Law Blog

  • Quick! Can you pass this 3-question ADA pop quiz?

    20 Jan 2012 | 10:00 am
    By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 20 January 2012 ADA pop quiz In less than 2 months, on March 15, 2012, new ADA Standards become mandatory. If you can't answer "YES" to each of the following three questions, you may be in trouble. Do you know what the new ADA Guidelines will require for your hotel, restaurant, or other "place of public accommodation"? Do you know that there is NO "grandfathering" to escape the most sweeping changes to the ADA Standards in 20 years? Have you done everything the law requires to bring your property…
  • Hotel Lawyer in Los Angeles: ALIS - What's the commotion all about? Closing the conference hotel to outsiders.

    19 Jan 2012 | 10:52 pm
    By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 19 January 2012 Hotel lawyer in Los Angeles, looking at a new first in the hotel conference industry. The Americas Lodging Investment Summit or ALIS runs next week from Monday through Wednesday, January 23-25, 2012, at the JW Marriott in downtown Los Angeles. ALIS is one of the major annual hotel investment conferences and gets some of the best attendance in the industry. In 2012, it returns to Los Angeles after several years of being held in San Diego. It is always a great way to get a handle on…
  • Hotel management contract disputes: Importance of "fiduciary" duties in Owner-Operator lawsuits

    17 Jan 2012 | 12:00 pm
    By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 17 January 2012 Hotel Lawyer on Hotel Management Agreement disputes between Owners and Hotel Operators. While there are always disputes simmering between hotel owners and hotel operators, the past few years has witnessed a big increase in the number of disputes ripening to litigation and arbitration. In a recent article, we discussed some of the root causes of this trend and role of the economy. That article was entitled, "Litigation and disputes between hotel owners and operators are on the rise.
  • Litigation and disputes between hotel owners and operators are on the rise. Why?

    12 Jan 2012 | 12:16 pm
    By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 12 January 2012 Hotel Lawyer: Hotel Management Agreement litigation and controversies are on the rise. I was recently interviewed by Jason Freed of HotelNewsNow (a division of Smith Travel Research) for his article, Economic woes drive owner-operator disputes and it got me thinking. Hotel lawyers will tell you that there are always disputes going on between hotel owners and operators, and that most of them are resolved at the bargaining table without any legal action.
  • ADA Defense Lawyer: New ADA regulations kick in soon. Say goodbye to "grandfathering" under the ADA.

    21 Nov 2011 | 4:33 pm
    By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 21 November 2011 ADA Defense Lawyers. Is your pool, spa and fitness facility compliant with the ADA 2010 Regulations? If you think your property is grandfathered, then you are wrong! There is no grandfathering. As we mentioned in our recent posted article "Updating Service Animal Policies of Your Hotel," the Department of Justice published revised final regulations implementing the Americans with Disabilities Act (ADA) for title III (public accommodations and commercial facilities) on September…
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    Front Desk

  • Hints of Lending and Other Reflections from ALIS

    Eric Stoessel
    27 Jan 2012 | 9:22 am
    The first Americas Lodging Investment Summit at LA Live started Monday under dark clouds and heavy rain — at least by Los Angeles standards — but by the end of the event, the sun was shining outside the JW Marriott and inside the mood was just as bright. The forecasts and outlooks for the year from most speakers were positive, as were conversations I had and overheard with other attendees. There were no major news announcements, no new brands — a staple at past summits during the heyday — but the conference was definitely not as dire as the last few. The cautious optimism of the past…
  • Nothing Else to Expect But Optimism at ALIS

    Ed Watkins
    24 Jan 2012 | 12:50 am
    Day one of this year’s Americas Lodging Investment Summit underway in Los Angeles produced no surprises: no big announcements, no rhetorical gaffes, very few laughs and only a couple of spontaneous applause lines. It’s the beginning of the year, following a pretty good year for the industry, so the mood among the 2,400 delegates at the JW Marriott at LA Live is one of optimism on what the rest of 2012 will bring. At yesterday’s opening general session in the spacious (7,000 seats vs. 2,400 attendees at ALIS) Nokia Theater, conference chairman Jim Burba unveiled results of a delegate…
  • Finally! Boosting Tourism Will Bring Visitors, Money and New Jobs

    Eric Stoessel
    20 Jan 2012 | 9:42 am
    It’s good to see President Obama reads our Front Desk blog and Editor Ed Watkins (Tourism: A Winning Platform in Presidential Politics). It’s even better to see the president finally take action on an issue that will not only help travel, tourism and the hotel industry, but also the entire economy. The executive order and tourism initiative announced by the president Thursday in Orlando’s Disney World could bring 1.3 million jobs to the U.S. and produce $859 billion in economic output by 2020. Those numbers, courtesy of the Discover America Partnership co-chaired by the AH&LA,…
  • What to Expect at Next Week’s ALIS?

    Ed Watkins
    17 Jan 2012 | 7:03 am
    Next week’s Americas Lodging Investment Summit will provide the hotel industry with a good early barometer to the outlook for the business in 2012. And, as it is at most industry conferences, it won’t necessarily be what is said on the podium of various general sessions and breakout discussions that will be important. The real mood of the conference (and the industry) will be divined in the thousands of conversations held in three days in the hallways, hospitality suites, bars, restaurants and coffee shops of the host hotel, the JW Marriott at LA Live. Everyone going to next week’s ALIS…
  • Room Key Could Be the Answer, But It Needs All the Brands

    Eric Stoessel
    13 Jan 2012 | 10:52 am
    The fact the six founding partners of Room Key are going to be directing an equal proportion of consumers from THEIR booking websites to Roomkey.com showing five of their biggest competitors’ offerings tells you plenty about how important this venture is to them. The fact Marriott, Hilton, Wyndham, Choice, IHG and Hyatt all got together in the same room and wrote significant checks to make this happen tells you how much they want to decrease their reliance on OTAs. (Check out a full story on what Room Key is, and how it will work.) Sure, it’s not just about that, but there’s little…
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    Today @ Hilton Anaheim

  • Hilton Anaheim Kicks off 2012 With a Bang as NAMM Show Comes to Town!

    hiltonanaheimnews
    23 Jan 2012 | 2:55 pm
    The city of Anaheim was transformed into the music instrument and sound equipment mecca of the world with the arrival of the 2012, city-wide National Association of Music Merchants convention (NAMM) ! Vendors from all over the world gathered from January 19-22 to celebrate the art of making music in the beautiful city of Anaheim, [...]
  • Deck the Halls with Deliciousness at Hilton Anaheim!

    hiltonanaheimnews
    1 Dec 2011 | 1:24 pm
    Wait until you see all the delicious menu options we have in store this December 2011 for you! Not only do we have an out of this world Christmas Dinner, but we have New Years Eve both at Mix Restaurant  and Mix Lounge! Be sure to call 714-740-4412 and make your reservation today!
  • Hilton Anaheim & Eli Home Launch Christmas Tree Lane

    hiltonanaheimnews
    14 Nov 2011 | 4:57 pm
    Hilton Anaheim and The Eli Home for Abused Children, are partnering to host the first annual “Christmas Tree Lane.”  Local organizations and businesses have sponsored decorated Christmas trees (displayed in the hotel lobby) for auction. Guests and the public can stroll through the newly renovated hotel lobby among these beautifully adorned Christmas trees and enjoy [...]
  • Save Mom, Grams and your Auntie from Cooking and Cleaning This Thanksgiving!

    hiltonanaheimnews
    8 Nov 2011 | 4:07 pm
  • Chef Carroll Introduces “Fruit of the Month” to Hilton Anaheim

    hiltonanaheimnews
    24 Oct 2011 | 7:19 pm
    We recently introduced our new Executive Chef, Kyung Soo Carroll to you and he’s bringing a whole new approach to our hotel’s kitchen! One of his new ideas is to feature a “Fruit of the Month”! This month, Chef is featuring the fruit Rambutans! Have you heard of it? Here is Chef’s thoughts on this [...]
 
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    Free Food & Beverage Magazines and Downloads from alltop.tradepub.com

  • Food Manufacturing

    3 Jan 2012 | 12:20 pm
    Food Manufacturing reaches corporate administrators, plant/process managers, engineering managers, maintenance managers and others responsible for buying/specifying equipment & instrumentation used in processing, handling & packaging in food processing plants. Food Manufacturing is available in Print or Digital format and is published 9 times a year (monthly except bi-monthly in Jan/Feb, July/Aug and Nov/Dec).Request Free!
  • Nutritional Outlook

    3 Jan 2012 | 12:20 pm
    Published nine times per year, each issue analyzes developments in regulations, ingredients, quality control, manufacturing technology, packaging, marketing and new products.Request Free!
  • Food and Beverage Packaging

    3 Jan 2012 | 12:20 pm
    Food & Beverage Packaging is especially for buyers, decision-makers, and professionals delivering in-the-field coverage, analysis, trends and technical information.Request Free!
  • Food Engineering

    3 Jan 2012 | 11:20 am
    Food Engineering brings full coverage on flexible manufacturing, advanced information exchange, and the changing role of the food engineer. The articles are a blend of processing technology updates, worldwide food manufacturing trends, and case histories on successful in-plant applications.Request Free!
  • Industria Alimenticia

    3 Jan 2012 | 11:20 am
    Published monthly, technical information covers food products development and innovative processing systems. Editorial content reports on major plant visits, supplier product news, convention and meeting coverage, personal interviews, plant equipment, ingredients, packaging materials, and distribution. Editorial content is written in Spanish.Request Free!
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    eConnect News

  • Aéroports de Paris and citizenM announce new hotel project at Paris Charles de Gaulle Airport

    27 Jan 2012 | 8:30 am
    The Dutch Hotel group citizenM hotels has signed a ground lease commitment with Aéroports de Paris for the development of an 'Affordable Luxury' citizenM hotel in the Roissypole district, close to Paris Charles de Gaulle Airport. The hotel will be directly connected to CDG's terminals through the free CDGVal, airport shuttle, as well as to the RER station (with trains to central Paris).
  • Social Hospitality Principles Defined and Explained by Chris Brogan and The Roger Smith Hotel | by Josiah Mackenzie

    27 Jan 2012 | 4:02 am
    Chris Brogan recently found himself exploring Oslo, Norway after a conference. He wanted to buy some gifts for his children back home, but didn't know where to shop. So he spent much of the afternoon walking by store after store, not sure where to find the perfect item (and spend his money). Finally, one shopkeeper came out of her boutique, began talking with him, and introduced some of the things she made and was selling. That store got his business.
  • Cornell School of Hotel Administration and Sabre Hospitality Solutions collaborate on new emerging marketing course

    26 Jan 2012 | 10:43 am
    The course will expose students to the latest developments in electronic marketing media for the hospitality industry, focusing on social media, mobile media, and search engine marketing. Students will learn the theories of network-based, integrated marketing communication and the practical, real-world application of strategies, tactics, and technologies used in this fast-evolving field. Bill Carroll, senior lecturer in services marketing, Rob Kwortnik, associate professor of services marketing, and Felix Laboy, president and general manager of Sabre Hospitality Solutions and a 1986 graduate…
  • CWT Reveals Trends and Priorities for 2012: Travel Managers Continue To Focus on Cost Control

    26 Jan 2012 | 10:29 am
    Travel managers' top four priorities focus on cost control The top four priorities for travel managers in 2012 concentrate on driving air and ground transport savings, improving travel compliance, optimizing hotel spend and online adoption. In an evolving market, these areas represent opportunities even for the most mature travel programs.
  • US: Modest RevPAR increases expected in 2012 and 2013 | STR Reports

    26 Jan 2012 | 10:29 am
    The U.S. hotel industry is expected to report steady RevPAR increases in both 2012 and 2013, according to the most recent forecast from STR, in partnership with Tourism Economics. Overall in 2012, the U.S. hotel industry's occupancy is expected to rise 0.5 percent to 60.4 percent, its average daily rate is projected to be up 3.8 percent to US$105.45 and its revenue per available room is planned to increase 4.3 percent to US$63.68.
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    The Ring Hotel Blog

  • Interview with Axel Herrmann

    theringhotel
    26 Jan 2012 | 10:22 am
    1. Who are you? Axel Herrmann, self-employed product-designer and the person behind ajiDesign, which is a design company focusing on culinary themes respectively on cuisine and food related themes. My aim is to design tools or concepts that help to increase the enjoyment of dining or to create something that can be regarded as a materialisation of culinary pleasure. 2. What do you like about what you do? I like the creative diversification and the possibility to meet interesting people with different backgrounds that both go along with the work on my culinary projects. Facing new challenges…
  • Everlasting Marilyn

    theringhotel
    19 Jan 2012 | 8:25 am
    Marilyn Monroe … still a legend and still a Hollywood star nobody forgets. From December 22th, 2011 to February 26th, 2012 an exhibition called ‘Marilyn: Intimacy’ at the ‘Novomatic Forum’ in Vienna shows devotional objects of Marilyn Monroe for the first time in Austria. Until today the memories of Marilyn Monroe are kept alive by her fans, one of them is the German collector Ted Stampfer. He has been a fan of Marilyn since he is ten years old. He was able to gather nameable pieces of the inheritance of Marilyn Monroe on several nameable auctions and this definitely allows a…
  • Interview with Alex Obermayr (Tedx Vienna)

    theringhotel
    12 Jan 2012 | 9:38 am
    In October 2011 we met with Alex Obermayr from Tedx Vienna as we preparing the program for the Global Social Business Summit which took place in November 2011 in Vienna. To be honest, Tedx was new to us and as we spoke with Alex we asked him if he would be interested in doing an interview on our blog. Great guy and full with ideas … Tedx came much more closer to us when we interviewed him … Please try to describe yourself in just 5 words! Brilliant, genius, strong, awesome and above all, modest. ☺ Tell us a bit about the initiative ‘TEDX’, when it all started and what it…
  • The somewhat ‘extra-ordinary’ ‘Bälle’ in Vienna …

    theringhotel
    5 Jan 2012 | 8:40 am
    Vienna is known for many things, from the famous Schloss Schönbrunn, the Vienna State Opera House, the numerous historical and classical highlights but also for its ball season. The official ball season in Vienna starts beginning of November and the last ball we discovered takes place beginning of July. In general one can say that the majority of balls take place from January-April … we counted over 40 balls which take place in 2012. Next to the classical and famous balls like the ‘Opernball’, the ‘Ball der Wiener Philharmoniker’ or the ‘Zuckerbäckerball’ and the ‘Ball…
  • Here in Vienna we call it ‘Silvesterpfad’ …

    theringhotel
    28 Dec 2011 | 9:30 am
    It has a history since 1990/1991, the ‘Silvesterpfad’, fairly translated New Years Eve trail or lane. The city center of Vienna is transformed into a partly ‘oversized’ open air party platform with a varicolored music- and show program from traditional music, pop, rock, blues, funk & soul and electronic beats. The program already starts in the late afternoon on December 31st and ends between 02.00 and 04.00 hours on January 01st. It is supported by the most well known radio stations in Austria like Radio Wien, Ö3, Superfly, Radio Arabella and their individual acts. In 2011 the…
 
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    Chefforfeng's Weblog

  • Roasted Broccoli, Goat Cheese, Smoked Salmon and Dill Savory Tart

    Chef Forfeng
    19 Jan 2012 | 5:16 pm
    Follow up recipe #2  from my Food Costing PAII webinar -Makes 3 quiche/tarts Filling  Base: 1 qt Heavy Cream 9 egg yolks 3 whole eggs 2 Tb. Fresh Dill chopped -whisk together with fresh ground pepper and 2 tea kosher salt Filling Content: 12 oz. + (6 oz. reserved for garnish) Smoked Salmon, slice the slices in 1 inch strips (recommend either home smoked salmon or Ducktrap Farms, inexpensive smoked salmon loses more flavor when cooked. This is also a good recipe to use with hot smoked salmon or smoked trout or mackerel. 18 oz. Goat Cheese (other cheeses can be substituted, cheddar, blue…
  • Chocolate Balsamic Vinegar

    Chef Forfeng
    11 Jan 2012 | 10:43 am
    Follow up recipe #1 from yesterday’s PAII webinar, first post here: http://chefforfeng.wordpress.com/2012/01/10/follow-up-to-food-costing-paii-webinar-for-bed-and-breakfasts/ Chocolate Balsamic Vinegar The Balsamic -4 cups good quality Balsamic Vinegar (if you use cheap vinegar you still get cheap reduced vinegar) -Reduce the balsamic to 2 cups on a simmer (do not boil) let cool. (I recommend if you are going to cook this and especially if your going to cook larger batches of it, do it after guests are done and gone after breakfast, it does smell up the kitchen quite a bit, not in a…
  • Follow up to Food Costing PAII Webinar for Bed and Breakfasts

    Chef Forfeng
    10 Jan 2012 | 4:47 pm
    This is a follow-up to this afternoons PAII webinar, the recipes for Salmon in Puff Pastry Shells and Chocolate Balsamic Vinegar to follow first thing tomorrow morning. Gluten free cookbooks (suggested) Cooking Free, Carol Fenster, Ph.D. Easy Gluten Free Baking, Elizabeth Barbone Gluten-Free Baking Classics 2nd Edition, Annalise G. Roberts The Ultimate Gluten-Free Cookie Book, Roben Ryberg Simply . . . Gluten-free Desserts: 150 Delicious Recipes for Cupcakes, Cookies, Pies, and More Old and New Favorites, Carol Kicinski Gluten Free Online Recipes and Resources…
  • Is Fangating a good option for Bed and Breakfast Facebook Pages?

    Chef Forfeng
    4 Jan 2012 | 4:29 pm
    Fangating: where a Facebook user must click the like button before gaining access to the rest of the businesses Facebook Fan page or having Facebook Fan visible only text. Is Fangating a good option for B&Bs? That’s a tough one to give an answer to, so I’ll give you a couple of pros and cons. Facebook landing pages are great for first time Fan Page viewers and encouraging them to “like” the page on the landing tab page is always helpful, especially because Facebook made a little known change several months back and gave people the ability to post on a business fan…
  • Pinterest and Bed and Breakfasts

    Chef Forfeng
    28 Dec 2011 | 5:34 pm
    I’ve been getting a lot of questions this past week about the value (and what is) Pinterest. There seems to be an incredible amount of media hype about as it as the “new” social network and how it will compete with the top social media sites. From a couple of hours to digging around in the site (all in the name of research of course) I can’t really say the site is “social”, you can connect with other people who have pinned items by pinning things yourself but even comments don’t seem to have much interaction. I CAN say that the site is highly…
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    London Hotels Insight

  • London’s most extravagant Valentine’s package?

    Jules
    26 Jan 2012 | 1:18 am
    The view from the rooftop suite at The Athenaeum It may still be January but London hotels are busy trying to trump each other with their Valentine’s packages.  The Athenaeum for example may have created this year’s most extravagant Valentine’s experience. It starts like a scene from a James Bond movie, where guests take an exclusive helicopter ride over the capital to visit the famous landmarks of their choice.  Back on land, a chauffeur-driven limousine awaits to whisk you from Battersea heliport to Mayfair where you’ll find The Athenaeum.  No…
  • Valentine’s massages for couples at The Milestone.

    Holly
    25 Jan 2012 | 3:41 am
    The Milestone - the 5 star Kensington boutique hotel known for its “tiny noticeable touches“- is offering a special package to couples this Valentine’s Day - a massage master class with world-famous therapist Fiona Keane.  What could be more romantic than a gift you could give each other over a lifetime? In the complete Valentine’s massage master class you’ll unwind with a glass of champagne before being guided through techniques for the perfect head, shoulder and foot massage.  The package also includes: One night in a room or suite Single red rose on arrival A bottle…
  • Luxury winter lie-ins at The Rubens…

    Jules
    24 Jan 2012 | 1:55 am
    With beds as stylish as these you won't want to check-out until at least 6pm! There is nothing worse than waking up in your hotel room, realising you’ve missed breakfast and have only 15 minutes to shower, pack and check out.  Madness!  If this sounds like you, you may want to stay at Rubens at The Palace this winter and check out their latest deal. The luxury hotel near Victoria is part of the Red Carnation Collection and was recently spotlighted on this blog thanks to its free WiFi and regal location (bang opposite Buckingham Palace’s Royal Mews!).  Now it has created a…
  • Hilton Meets Stilton at the Waldorf.

    Jules
    23 Jan 2012 | 2:04 am
    Things get cheesy at the five-star Waldorf Hilton hotel this month with the introduction of a special  menu created by Executive Chef Johan Rox and the Stilton Cheese Makers’ Association.  There are six brand new dishes on offer, all of which feature Stilton as one of the main ingredients; ranging from the starter of Stilton, leek and wild mushroom soup to the dessert of Stilton cheesecake with figs and red berry compote. Check the best rate for Waldorf Hilton from 30+ hotel booking sites The special menu will be served in the Homage Grand Salon restaurant which is the hotel’s main…
  • Free WiFi touchdown @ The May Fair Hotel.

    Timea
    20 Jan 2012 | 10:15 am
    We tested the free WiFi from the bustling Quince Bar at the swanky May Fair Hotel where we spotted lots of guests happily and productively online We recently dropped by The May Fair Hotel to test its free WiFi – an amenity which seems surprisingly scarce in London’s top 5 star hotels. Having arrived at the hotel in the early afternoon, we were surprised to see how many guests in the hotel’s Quince restaurant and bar were connected to the internet from their laptops and other mobile devices.  In fact, the stylish Silvena Rowe restaurant was packed to the…
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    The latest from Daniel's blog ...

  • What do travelers want? Setting hotel and travel marketing priorities in 2012

    Daniel Edward Craig
    23 Jan 2012 | 8:59 am
      The Internet and social media have placed a wealth of information at the fingertips of travelers. So we should be making better decisions, right? I put the theory to the test on a recent trip to Europe, when I went decided to visit Lyon for the first time. My needs were simple: a decent, reasonably-priced hotel in a convenient location. A mere 72 searches, 1103 websites and 67,321 reviews later, I had narrowed things down to the ideal hotel. Upon arrival, however, I discovered an... [[ This is a content summary only. Visit my website for full links, other content, and more! ]]
  • Are hotel groups ready for total transparency in traveler reviews?

    Daniel Edward Craig
    15 Jan 2012 | 3:52 pm
    As traveler reviews continue to grow in influence and pervasiveness, more hotels are debating, “Should we post reviews on our website? Do we dare?” Even hotels with rave reviews and top ratings are hesitant. Hotels are highly controlled environments, where everything is “my pleasure” and beds are made for you. Websites work hard to evoke this utopian image. Why expose them to the anarchy of social networks, where people can be irrational, mean-spirited, or a competitor... [[ This is a content summary only. Visit my website for full links, other content, and more! ]]
  • How to Manage TripAdvisor Reviews

    Daniel Edward Craig
    28 Nov 2011 | 2:40 am
      By Daniel Edward Craig  The Reputation Roadshow continues! Last week I had the opportunity to meet with Ciaran Fahy, managing director of social-media-savvy The Cavendish hotel in London, and Charles Yap, Director of Global Brand Communications and social media rock star of InterContinentals Hotels Group. I got some insight into how two very different hotel companies – an independent boutique and an international conglomerate – handle social media and do it with... [[ This is a content summary only. Visit my website for full links, other content, and more! ]]
  • From Scotland: how to empty a conference hall in two minutes flat

    Daniel Edward Craig
    17 Nov 2011 | 11:15 am
    Yesterday, at the start of my presentation at the Digital Marketing for Scottish Tourism conference in Perth, Scotland, I asked the audience to pose for a photo for this blog and to look as though they were hanging on to my every word. They sportily obliged. Here’s the photo. Two minutes later, something happened that every speaker secretly dreads. Everyone stood up and fled the room. Here's them leaving: Was it something I said? Actually, the fire alarms had gone off and everyone had... [[ This is a content summary only. Visit my website for full links, other content, and more! ]]
  • The Great Reputation Roadshow

    Daniel Edward Craig
    7 Nov 2011 | 8:56 am
      Bags are packed! Well, almost. This week marks the beginning of my five-week odyssey to spread the gospel of online reputation management to the tourism industry. I’ll be giving training and presentations in cities large and small, from Washington, London and Florence to Salmon Arm, BC and Perth, Scotland. As an independent consultant I'll be providing an objective viewpoint on challenges and opportunities in social media and online reputation management and sharing tips, tools... [[ This is a content summary only. Visit my website for full links, other content, and more! ]]
 
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    LUXGetaway

  • Intercontinental Moscow Tverskaya – Now Open

    Michael
    25 Jan 2012 | 10:16 pm
    Tverskaya is perhaps the most famous street in all of Moscow. But it also happens to be home of the brand-new InterContinental Moscow Tverskaya Hotel. After a 10 year absence from Russia, InterContinental Hotels Group makes its return with a luxury property designed to give business and leisure travellers and experience which incorporates all Russia is. Just minutes from Red Square and the Kremlin, the hotel projects an image of classic Russian design combined with a new embrace of contemporary influences. InterContinental Moscow Tverskaya offers a total of 203 rooms including 16 junior and…
  • Four Seasons Launches New Website

    Michael
    22 Jan 2012 | 1:23 am
    The Four Seasons has launched a new website. The website is uncluttered and has full-screen, crystal clear photos. One of the newest features is that each hotel integrates TripAdvisor reviews, Facebook & Twitter comments in real time. Also integrated on the hotel page is Google Maps, which displays the hotel, as well as other attractions that are nearby. This is a tremendous upgrade for The Four Seasons, and was rumored to have cost $18 million. No related posts.
  • Hyatt Capital Gate, Abu Dhabi – Now Open

    Carmen
    21 Jan 2012 | 11:51 pm
    When your eyes first lay hold on the Hyatt Capital Gate in Abu Dhabi, your mind has a difficult time comprehending what you see. For ascending out of the ground is an architectural structure unlike anything you’ve ever seen. As so much of new the Abu Dhabi construction is designed to be, the Hyatt Capital Gate is as much a work of art as it is a luxury business hotel. It is a modern structure in every sense of the word with a stunning 18° lean that seems to defy gravity. The hotel’s interior is equally stunning with modern décor, stylish elegant design, and the magnificent…
  • Hotels Come Together to Launch RoomKey.com

    Michael
    17 Jan 2012 | 10:28 am
    While the rise in third-party hotel reservation websites has been a boon to customers, the high fees they charge participating hotels has not always sat well within the industry. That reality has led six of the world’s leading hotel chains to join forces to open their own hotel booking website called RoomKey.com. The most significant difference between RoomKey and its third-party competitors is the fact that it will direct users to the individual websites of the 23,000 participating hotels, so that customers can make a direct booking with that facility. The six participants include…
  • Qantas’ New A380 First Class Luxury Cabin

    Michael
    11 Jan 2012 | 2:58 pm
    Qantas Airlines has introduced a new first-class cabin on its A380 jet that looks like something out of a science fiction film. In fact, reviewers at TechEBlog had no trouble saying it reminded them of the USS Enterprise from the popular “Star Trek” series. One look and you’ll understand why. Designed by Marc Newson, the exclusive cabin features leather seats, full-length beds, and a common social area, all enclosed in a very sleek and futuristic package worthy of any intergalactic ship. In addition, everything under passenger control is operated by LCD touch screens.
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    Hospitality Law Check-In

  • The Importance of Being Fair

    Nelson Migdal
    19 Jan 2012 | 11:45 am
    Many readers of our blog know that an opinion was recently issued in yet another hotel operator v. hotel owner dispute. The Sheraton v. Castillo  opinion, issued on November 18, 2011, is dense, very detailed and heavily fact dependent. One element of the court’s assessment of the relationship between the parties deserves special mention and should not be overlooked in our heavily legalistic business. That is the age old notion of good faith and fair dealing.  There are multiple occasions in the  court’s opinion where…
  • Equity vs. Non-Equity Club Dynamics

    Glenn Gerena
    10 Jan 2012 | 1:46 pm
    How will the Great Recession and changing club market conditions change a developer's decision about whether to structure a club as an equity (i.e., nonprofit member-owned) club vs. a non-equity (for profit) club?  The traditional view held that developers favor the equity club structure for high-end communities and the non-equity structure for more affordable housing communities, based on purchasers’ preferences. Owners of high-end residences were more likely to want to own their club than were owners of moderately priced residences. Based on the tsunami of club…
  • To Golf or Not to Golf? That is the Residential Developer Question

    Glenn Gerena
    1 Dec 2011 | 9:30 am
    Building a golf course was once a given in planning a medium to large high-end residential community.  As a result, many golf courses were built without regard to the economics of operating them.  The developers often assumed that the members would increase dues to cover costs and offer memberships to area residents outside the development if needed.  This assumption proved false, because dues increases can result in increased membership resignations and decreased membership sales and the market for area residents may be very competitive or too small. A golf course should not…
  • The Cap-Ex Dilemma

    Nelson Migdal
    22 Nov 2011 | 9:20 am
    As owners and operators tried to maneuver their way through the last few years of economic woes, plans for significant capital expenditures to hotel properties moved to the back burner.  This was not done in secret and, for the most part, branded operators permitted many capital projects to be deferred.  We hear and read that the days of deferred capital expenditures and property improvement plans (or “PIPs”) may be coming to a close. This is particularly the case with what many refer to as “guest facing amenities” the things that the hotel guest…
  • Hotel Sector Not Out of the Woods Yet.

    Nelson Migdal
    15 Nov 2011 | 9:02 am
    The recent iGlobal Forum Global Hospitality & Lodging Investment Summit 2011 was well attended, and the panelists were honest in their assessments of the lodging sector’s near-term future. There are some signs of improvement, but our assessment as audience members is that calling it a "recovery" is premature. There is still more talk (hope) of activity than actual transactions — group bookings remain shaky and are transacted on the basis of higher occupancy without higher rates, and the number of maturity defaults looming on the hospitality horizon remains daunting. The plan…
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    Nick's Travel Blog

  • My favorite places in Stuart, FL

    Nick
    1 Jan 2012 | 4:56 pm
    Every year for the past decade or so I visit my family in Stuart, FL, for the winter holidays. After many years of exploring, I’ve learned to love the area, and think it’s a hidden gem in terms of vacation spots in Florida, especially if you’re looking for a relaxing family vacation. From great fishing to charming restaurants and relaxing beaches, there is a little bit of everything.Here are my favorite spots to visit:The Ocean (off-shore fishing)There is great fishing just a couple miles off-shore, where you can catch sailfish, tuna, dolphin (Mahi-Mahi, not flipper), and…
  • My Ski Vacation Bucket List

    Nick
    18 Nov 2011 | 11:09 am
    Next to traveling itself, dreaming about where I’d like to travel is one of my favorite activities. I’ve skied throughout the US, but my hope is to hit some foreign slopes soon. Without further adieu, here is my bucket list of ski holidays I’d like to check out one day, along with a bucket list of Apres-Ski cocktails to enjoy after a long day of skiing:Lake Tahoe, California, USAI’ve been to Tahoe several times, and love everything about it. It’s super close to San Francisco, it’s got a great vibe to it, and the skiing is fantastic. Tahoe is tough to…
  • Remarkable Places to Visit in France….

    Nick
    5 Oct 2011 | 8:20 pm
    This is a guest post written by Nisha Sharma, who has far more expertise than I do about planning a trip to France – if you’re interested in writing a guest post, check out my travel blog advertising page. Thanks for the post, Nisha! I hope to make it back to France some time soon and check out some of the Vineyards, especially in the Champagne region :)France is one of the most picturesque destinations to visit. It’s a country filled with culture, a rich heritage and breath-taking scenery. There are innumerable attractions and sites to explore across this vast countryside and…
  • Top Travel Infographics

    Nick
    11 Sep 2011 | 4:02 pm
    Infographics are an increasingly popular way to display some cool information in a visual way. While sometimes the visual effect can be cluttered and confusing, when done right it’s a very effective way to communicate a message. They’re especially cool when they present facts about travel (or whatever the subject matter) that are unique, odd, funny, or just plain entertaining.Here are some of my favorite travel infographics I’ve seen to-date – I’ll be sure to keep this updated as I find more that I like. If you’ve created a travel or hospitality related…
  • My first extended stay experience – Thumbs up to Marriott Execustay

    Nick
    10 Aug 2011 | 12:42 pm
    Recently I had to spend roughly two months on the road to work out of our Chicago office – knowing I was going to be there for a while, I decided that staying in a typical hotel was going to be too expensive and lonely for my needs, so I checked out Execustay by Marriott. Unlike typical hotels, they offer Chicago furnished apartments that feel just like my condo back at home – full kitchens, a living room, TV, WiFi, etc.The difference was night and day, and Execustay really made my extended trip to Chicago SO much more enjoyable. It was my first time trying corporate housing or…
 
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    Are Morch - Hotel Blogger

  • Branding Hotel Social Media Touch Points that Matter

    Are Morch
    25 Jan 2012 | 5:28 am
    Traditionally Hotels manage their Touch Points in different areas such as marketing, distribution, communication, customer service, public relations, investor relations or human resources. With Social Media you add Networking, Listen, Predict, Engage and Convert. Touch Points is the opportunities created by the Hotel to engage with guests and ensure they have an EXCELLENT Hotel Experience. Gone are the days where Hotels could spend million of dollars on traditional Touch Points, and trust that customers would take your word for it. Social Media has made customers part of your Hotel Brand.
  • How Four Seasons Became a Twitter Trend

    Are Morch
    17 Jan 2012 | 7:51 am
    It is no doubt that Social Media is starting to make an impact for the Hotel Family. Surveys and studies done show that the way guest now engage with Hotels has dramatically changed with Social Media. Social Engagement has now become an important element in the Booking Conversion process. Four Seasons Hotels and Resorts commissioned The Luxury Traveller Technology Survey, coupled with leading luxury market research and brand insight, which sets out to uncover how consumers want technology to blend seamlessly into their experience, and how those preferences have changed in recent years. And…
  • Social Media and Hotel Bloggers To Watch in 2012

    Are Morch
    9 Jan 2012 | 8:51 am
    Time to start the new year with looking at some of the bloggers that both has added value and will continue to add value to topics that is important for Hotels and Social Media. I watch a selection of Hotel, hospitality, travel, professional bloggers, non-profit and Social Media bloggers. Social Media and Hotel Bloggers I will watch in 2012 Derek Halpern has really provided a great touch on How to bring quality traffic to your blog at socialtriggers.com. My friends Becky McCray and Sheila Scarborough, the co-founders Tourism Currents will continue to add some great value to some of the…
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    JustLuxe: Hotels News

  • W South Beach | A Melting Pot of International Taste

    Nicolle Monico
    24 Jan 2012 | 4:44 am
    With the winter months slowly melting away, why wait until summer to plan your Florida vacation? Retreat to the vibrant city of Miami Beach where the Atlantic Ocean meets white sands and the sizzling nightlife takes on a world of its own. W South Beach invites you to the center of urban fashion and heart of edgy, cool and eclectic styles that push the boundaries. ...via JustLuxe.com
  • Rosewood's Caneel Bay Offers Simple Splendor in St. John

    Jared Paul Stern
    18 Jan 2012 | 5:54 am
    Financier and philanthropist Laurance Rockefeller knew a good thing when he saw it. In the 1950s he founded the modern eco-resort movement with the establishment of Caneel Bay, situated on an amazingly beautiful piece of oceanfront land in St. John in the U.S. Virgin Islands....via JustLuxe.com
  • AMResorts Celebrates 10th Anniversary with Hotel Openings and New Brands

    Lena Katz
    6 Jan 2012 | 2:33 am
    Secrets is the sexy adults-only collection of resorts in sun-splashed locations like Punta Cana and the Riviera Cancun. Dreams is the all-inclusive resort brand distinguished from Los Cabos to Cancun for its sparkling white-on-white décor and upscale, yet still family-friendly ambience. Zoëtry, the luxury spa resort collection whose very name hints at exclusivity and romance....via JustLuxe.com
  • Experience 'La Dolce Vita' at Italy's Boscolo Palace Roma Hotel

    Emma Dance
    6 Jan 2012 | 2:00 am
    There may be no better place to discover the true meaning of 'La Dolce Vita' than in Rome, Italy. And although the city may have changed somewhat since the famous film graced the silver screen, there is no doubt that it is still a city packed with all the finest things of life....via JustLuxe.com
  • The James Chicago | Explore Luxury Redefined

    Nicolle Monico
    22 Dec 2011 | 3:42 am
    Marking its fifth anniversary as one of Chicago’s most distinguished hotels, The James Chicago has refreshed its look with updated furnishings and new environmentally-thoughtful services while continuing to offer an engaging alternative for the contemporary business or leisure traveler. ...via JustLuxe.com
 
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