• Most Topular Stories

  • Survey reveals significant changes in U.S. travelers' habits

    AH&LA SmartBrief
    2 Jul 2015 | 8:12 am
    Results from a survey by MMGY Global indicate that U.S. travel habits are shifting.  -More- 
  • Strategies to improve tech-savvy guests' hotel experiences

    AH&LA SmartBrief
    2 Jul 2015 | 8:12 am
    Many travelers are looking for an improved experience when staying at hotels, and this includes the capacity to connect using -More- 
  • How Are Wynn Resorts' Domestic Casino Operations Trending?

    Hotel News
    3 Jul 2015 | 10:10 pm
    Wynn Resorts' domestic casino operations have been trending well over the past few years, led by a better macro-economic environment in the U.S. We estimate gross revenues of over $5 billion for Wynn Resorts in 2015, with EPS of $4.38, which is at the high end of the market consensus of $2.99-$4.39 compiled by Thomson Reuters. In the long run, we believe Wynn's new casino project in Everett, Massachusetts will significantly boost its domestic gaming operations.
  • Check-Out Folio: Happy Fourth of July Weekend

    HotelChatter -
    3 Jul 2015 | 11:30 am
    We're taking of a little early today because of the Fourth of July holiday. We'll see you back here on Monday. For now, enjoy our weekly wrap-up, Check-Out Folio where we round up the best (Credits in folio-speak) and worst (Charges) hotel news of the week. Got a scoop? Or just want to share a recent hotel story? Tell us all about it! CREDITS · FOUR SEASONS HAS A CONCIERGE WHO COMES TO YOU ON THE BEACH · THE LANESBOROUGH LONDON HAS REOPENED · THE BATHER'S ELEVATOR AT THE ROYAL HAWAIIAN · ALSO: THOMPSON's CABO HOTEL IS NOW OPEN CHARGES · BAHA MAR IS BANKRUPT; ALSO,…
  • Thomas Jefferson

    Marriott on the Move
    Marriott on the Move
    17 Jun 2015 | 6:57 am
    I recently read a book called Thomas Jefferson: The Art of Power by Jon Meacham. To me, this book is a wonderful insight into the life and person of Thomas Jefferson. I’ve always known him to be brilliant and wide-ranging in his interests. I knew he wrote the Declaration of...
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    Hotel News

  • How Are Wynn Resorts' Domestic Casino Operations Trending?

    3 Jul 2015 | 10:10 pm
    Wynn Resorts' domestic casino operations have been trending well over the past few years, led by a better macro-economic environment in the U.S. We estimate gross revenues of over $5 billion for Wynn Resorts in 2015, with EPS of $4.38, which is at the high end of the market consensus of $2.99-$4.39 compiled by Thomson Reuters. In the long run, we believe Wynn's new casino project in Everett, Massachusetts will significantly boost its domestic gaming operations.
  • Designing Hotels for the Luxury Traveler of the Future by The Ritz-Carlton

    3 Jul 2015 | 6:01 pm
    Spectacular properties in Tianjin and Macau brought the luxury brand's number of hotels in China to eleven; the opulent Ritz-Carlton hotels in Almaty, Herzliya and Bangalore marked the brand's entry into Israel, Kazakhstan and India; and the barefoot luxury experiences in Dorado Beach and Bali were milestones in casually chic and elegant design execution, driven by extensive global customer research. Since 2004 The Ritz-Carlton design team has produced specifications for one individually designed and curated hotel after the next.
  • Choice Hotels Adds Kaikoura to NZ Portfolio

    3 Jul 2015 | 1:46 pm
    Based in the seaside town of Kaikoura, the addition of Quality Suites Kaikoura will take its New Zealand offering to 35 properties, represented under the Econo Lodge, Comfort, Quality and Clarion hotel brands. Newly refurbished and offering exceptional views of the township, mountains and ocean, the 4-star Quality Suites Kaikoura boasts 19 rooms and is located a short stroll from the beach and Kaikoura township.
  • Katie Falvey has been promoted Vice President of Real Estate at...

    3 Jul 2015 | 9:42 am
    Marcus Hotels & Resorts 100 East Wisconsin Avenue Suite 1950 Milwaukee, WI 53202 United States Phone: 414-905-1200 Visit Website The Marcus Corporation , has announced the promotion of Katie Falvey to vice president of real estate. In her newly expanded role, Falvey oversees all real estate functions for the company, including both operating divisions, Marcus TheatresA and MarcusA Hotels & Resorts, and the organization's various corporate entities.
  • Scandic to Take over Hotel Norge in Bergen, Norway

    2 Jul 2015 | 4:51 pm
    The hotel, which was built in 1885, is Bergen's oldest hotel and will from the beginning of the fall of 2016, be completely transformed to claim its place as the top hotel in the city. Scandic Hotels is taking over one of Norway's most prominent hotels Hotel Norge in Bergen.
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    HotelChatter -

  • Check-Out Folio: Happy Fourth of July Weekend

    3 Jul 2015 | 11:30 am
    We're taking of a little early today because of the Fourth of July holiday. We'll see you back here on Monday. For now, enjoy our weekly wrap-up, Check-Out Folio where we round up the best (Credits in folio-speak) and worst (Charges) hotel news of the week. Got a scoop? Or just want to share a recent hotel story? Tell us all about it! CREDITS · FOUR SEASONS HAS A CONCIERGE WHO COMES TO YOU ON THE BEACH · THE LANESBOROUGH LONDON HAS REOPENED · THE BATHER'S ELEVATOR AT THE ROYAL HAWAIIAN · ALSO: THOMPSON's CABO HOTEL IS NOW OPEN CHARGES · BAHA MAR IS BANKRUPT; ALSO,…
  • New York: There's No 'Time' Like The Present for These Two NY Renovations

    3 Jul 2015 | 7:25 am
    This "time" it's a short commute for visionary architects Rockwell Group to their latest renovation and transformation of the Time Hotel New York One of the hotel brands we've had a recent eye on is in fact a multi-brand, multi-hip lifestyle company that’s “debuting” all over the country. The Debut Hotel Group is the team behind brands such as Dream, Night, Time, and in 2017, a two-fer in Chicago of Dream and Live Aqua. In New York, meanwhile, the countdown is on as renovations are underway this summer at Manhattan's The Time Hotel New York, with a second location reflagging in…
  • Aman at Playa Grande in the Dominican Republic Will Be Called Amanera

    3 Jul 2015 | 7:00 am
    Northwest Europe is going through a heatwave this week (or as most other places would call it, “summer”), but Aman Resorts is with you if you’re thinking ahead to your winter break to the sun: Amanera, its resort in the Dominican Republic, will open towards the end of 2015. Above the view that will greet you from one of only 25 casitas the resort will have, with this particular setting reserved for one of 13 that have their own 10-metre private swimming pools. Their “raw, organic design” is meant to complement the natural setting, and each has a flat, biodiverse roof…
  • Paris: Paris Is Killing It with All These Potential Killer Views

    3 Jul 2015 | 6:25 am
    It seems like only yesterday we were admiring the killer view from the potential Paris hotel at the Hermitage Plaza. No update on that, yet, but here’s another project to drool over: Tour Triangle, a 180m high glass pyramid in the Porte de Versailles area which will just so happen to contain a hotel. The four star property will have, according to the brochure, 120 rooms situated on floors 12-17 of the building. You may not think that sounds high enough for Eiffel Tower views, but remember, the City of Light is a city of low-slung architecture – views there are, from your…
  • Will Trump Hotels Be The Target of the Next Big Hotel Boycott?

    2 Jul 2015 | 2:36 pm
    In his bid for presidency, Donald Trump made some derogatory remarks (to say the least) about illegal immigrants in America, leading Univision and NBC Universal to drop Trump and his "Miss Universe" which he partially owns. Trump was also recently dropped by Macys department store who announced that due to his remarks they would no longer be producing or selling his clothing line. So far, Trump has retaliated by telling Macys he never liked that they made his ties in China, and by banning Univision employees from his Trump National Doral Resort in Miami. Now, we can't help but wonder if Trump…
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    Marriott on the Move

  • Thomas Jefferson

    Marriott on the Move
    17 Jun 2015 | 6:57 am
    I recently read a book called Thomas Jefferson: The Art of Power by Jon Meacham. To me, this book is a wonderful insight into the life and person of Thomas Jefferson. I’ve always known him to be brilliant and wide-ranging in his interests. I knew he wrote the Declaration of...
  • People of Marriott International

    Marriott on the Move
    31 May 2015 | 9:27 am
    Few things are more satisfying to me than the terrific blend of people we have at Marriott. The first great team at Marriott was my dad and mom, and over the years they have been followed by many passionate teams that worked wonderfully across generations, gender, race, ethnicity, and many...
  • My Early Memorial Day

    Marriott on the Move
    25 May 2015 | 10:41 am
    As we completed our annual shareholders meeting and I joined our senior leadership on the 12th floor patio of our JW Marriott Hotel in downtown Washington, 16 flights of WWII war birds flew by. They included P51’s, B24’s, B17’s, a B29, a Catalina Flying Boat and several navy fighters. It...
  • Finding New Ways to Serve

    Marriott on the Move
    18 May 2015 | 11:40 am
    Volunteering at the Atlanta Food Bank and Habitat for Humanity I have always enjoyed giving back whether it’s hammering at Habitat for Humanity or bagging groceries at the Atlanta Food Bank. Ever since the beginning of our company, our associates have been putting people first, and this includes the communities...
  • Remembering My Mom on Mother's Day

    Marriott on the Move
    8 May 2015 | 4:13 am
    Mom & me, 1936 This Mother's Day, I thought I'd share some memories of my mother who passed away 15 years ago at the age of 92. Alice Sheets Marriott was truly an amazing woman. Her father died in 1919 from the flu epidemic following the First World War. Her...
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    Saturday Briefing

  • Chuck Shishido retires

    27 Jun 2015 | 3:02 am
    BY DR. RICHARD KELLEY — This week, Chuck Shishido felt he had hit the jackpot, surprised by a gathering of many co-workers to celebrate his 42+ years with Outrigger. The OHANA Waikiki East Hotel was the scene of a luncheon … Read More. To read the entire article please click the article title above.
  • A hui hou (until we meet again), Australia

    27 Jun 2015 | 3:01 am
    BY GAVAN CONWAY — On July 1 our four Outrigger properties in Australia will transition to the Mantra Group and be rebranded as either Peppers or Mantra. This past week Outrigger Little Hastings Street Resort and Spa Noosa (ANR), Outrigger … Read More. To read the entire article please click the article title above.
  • Holiday Inn Resort® Waikiki Beachcomber (OBC) IHG Celebrate Service Week, June 8 – 12, 2015

    27 Jun 2015 | 3:01 am
    BY TARYN WONG — IHG Celebrate Service week is Intercontinental Hotels Group’s (IHG) way of saying ‘Thank You’ to everyone at IHG’s branded hotels and corporate offices around the world. It’s an opportunity to recognize our colleagues for their hard … Read More. To read the entire article please click the article title above.
  • Outrigger Resorts brand shines at Fiji Tourism Expo and South Pacific Tourism Exchange

    27 Jun 2015 | 3:01 am
    BY DONNA PARKIN — Outrigger Fiji Beach Resort and Castaway Island, Fiji, fielded a strong team at the Fiji Tourism Expo (FTE) held at Denarau in Fiji from June 15-19, meeting a record number of prospective buyers. The Expo showcased … Read More. To read the entire article please click the article title above.
  • Finance know-how makes Randhir Kumar Vuvale Manager of the Month at Outrigger Fiji Beach Resort

    27 Jun 2015 | 3:01 am
    BY DONNA PARKIN — Outrigger Fiji Beach Resort hosts had a special audience at the June Vuvale Staff Awards with the event coinciding with members of the Kelley and Carey family being in residence. Assistant financial controller Randhir Kumar’s financial … Read More. To read the entire article please click the article title above.
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    Station Casinos Blog

  • 3:2 vs 6:5 Blackjack | A Devil in the Details

    Benjamin Barber
    11 Jun 2015 | 2:03 pm
    The Pros Know Seasoned Las Vegas blackjack connoisseurs have watched casino after casino shift from classic 3:2 Blackjack to 6:5 over the years. To gain further insight, we spoke with Station Casinos’ VP of Casino Operations Bill Burt who said, “I Read More ... The post 3:2 vs 6:5 Blackjack | A Devil in the Details appeared first on Station Casinos Blog.
  • A Bunch of Mother’s Day Brunches 2015

    Benjamin Barber
    6 May 2015 | 4:57 pm
    Hungry for brunch this year on Mother’s day? Show her you care with our amazing lineup of Mother’s Day Brunches. T-Bones Chophouse Mother’s Day Brunch T-bones has put out another spectacular Mother’s Day Brunch menu. The smoked prime beef strip Read More ... The post A Bunch of Mother’s Day Brunches 2015 appeared first on Station Casinos Blog.
  • In Its Entirety Concert Series at Red Rock Casino Resort Spa

    Benjamin Barber
    17 Apr 2015 | 1:23 pm
    Look: You’ve probably shelled out hard earned money to go see a tribute band that didn’t live up to the promise. Maybe the vocals were off, or they played a set list of songs that weren’t your favorites. It doesn’t Read More ... The post In Its Entirety Concert Series at Red Rock Casino Resort Spa appeared first on Station Casinos Blog.
  • Jackpot Patrol Winners!

    Benjamin Barber
    7 Apr 2015 | 10:42 am
    Jackpot Patrol has been hitting the streets handing out $500 cash to lucky winners all over the Las Vegas Valley. Be sure to visit your favorite Station Casinos location to enroll. No play required, just swipe and win! Check out Read More ... The post Jackpot Patrol Winners! appeared first on Station Casinos Blog.
  • Easter Brunch 2015

    Benjamin Barber
    31 Mar 2015 | 4:18 pm
    Easter is almost here and that means it’s time for another Easter Brunch roundup! We’ve got an awesome selection of menus to choose from, so let’s dig in. While you’re on property, don’t forget to sign up for Jackpot Patrol, you Read More ... The post Easter Brunch 2015 appeared first on Station Casinos Blog.
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    FeedBlitz News

  • Different Forms for Different Pages in WordPress

    Ashley Jackson
    22 Jun 2015 | 5:06 am
    Have you ever wanted different subscription forms for different pages or categories in your WordPress blog? Sidebars do not always have to contain the same content. From our perspective, changing a sidebar is useful if you have individual mailing lists for each category, and want to put the right subscription form in the right sidebar. I recently visited Wordcamp in North Canton, OH and discovered a powerful plugin that accomplishes this easily without extra PHP coding. Download the plugin “Widgets on Pages” and activate (although the plugin shows as not being updated in over 2…
  • Important New Feature: Ad Suppression Through Tagging

    Heather Solos
    19 Jun 2015 | 6:11 am
    This morning I realized that a key feature was missing from FeedBlitz’s monetization option. Premium FeedBlitz publishers should be able to suppress advertisements from their feeds and mailings without logging into FeedBlitz and making changes to their account. Sometimes we  have to write about things that are too personal, too important, or too sad for ads of any kind to be appropriate. As of today if a post is tagged or categorized as “noads” there will be no ad in that RSS entry or added by that post mailed as a stand alone mailing. You can apply “noads” as a…
  • No Support Today, Monday May 25 2015

    Phil Hollows
    25 May 2015 | 6:05 am
    Even FeedBlitz’s amazing support team needs a day off now and then, and so I’ve told them not to come to work today. For everyone else, please note that the offices are closed for the Memorial Day holiday here in the U.S.  Stay safe, enjoy the time off if you can, and we’ll be re-opening all bright eyed and bushy tailed first thing tomorrow. Phil        Related StoriesNo Phone Support Today, Tuesday, May 12th.Resolved: Overnight click-through issuesFeeds, Clicks and DNS Problems 
  • Hero Images, Thumbnails and Tumblr: RSS Subscriber Emails with Impact

    Phil Hollows
    13 May 2015 | 10:22 am
    Want your subscriber email blog updates to be more than a rehash of your blog posts? Splendid! Because now they can be, as the FeedBlitz EZ Template editor just keeps getting better. Want to extract your blog’s main photo and use it as a “hero image” at the top of your mailing for extra impact? Now you can. Perhaps you need thumbnails for daily or weekly digests with many posts? Done and done. In addition to adding more dynamic content such as pins from Pinterest, pictures from Instagram and (New!) the latest from Tumblr, we are now giving you much more flexibility in how…
  • No Phone Support Today, Tuesday, May 12th.

    Phil Hollows
    12 May 2015 | 3:45 am
    Telephone support will be unavailable today; live chat (from the top toolbar) and email support will still be available during east coast business hours, however. Phone support will be added back on Wednesday, May 13th.        Related StoriesNo Support Today, Monday May 25 2015Resolved: Overnight click-through issuesFeeds, Clicks and DNS Problems 
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    Hospitality Marketing Blog

  • MP&A Wins Big for Local Client–and One 1,800 Miles Away

    Madigan Pratt
    22 Jun 2015 | 2:21 pm
    MP&A Digital & Advertising has been recognized by the Academy of Interactive and Visual Arts (AIVA) with Communicator Awards for exceptional creative efforts. MP&A Digital & Advertising was recognized with two Communicator Awards: • Silver Award of Distinction, Print Brochure, Non-Profit: Muscarelle Museum of Art • Silver Award of Distinction, Print Brochure: Rosalie Bay Resort, Dominica – Gló Spa The Communicator Awards is the world’s largest and most competitive awards program honoring the creative excellence for communications professionals. This year’s contest…
  • The New Hotel Mantra – “Drive Profitable Direct Bookings”

    Madigan Pratt
    4 Jun 2015 | 2:43 pm
    You are witnessing an upheaval within the Online Travel Agency space and it doesn’t necessarily spell good news for independent luxury hotels. Expedia buying Travelocity. no longer sharing client emails with hotels. Analysts estimate that Expedia, Priceline and Travelocity will generate a combined $80 billion in hotel and vacation rental bookings this year. And so it goes. OTAs are becoming increasingly aggressive in siphoning business away from their “hotel partners.” Do any OTAs you work with buy your branded keywords? You work hard to build brand awareness…
  • Hospitality Excellence Where Everyone is a Winner

    Madigan Pratt
    27 Mar 2015 | 7:30 am
    Online review sites like TripAdvisor have been around for over a decade now. Unquestionably they have forced hoteliers to seriously focus on customer comments. Remember the days when paper comment cards were reviewed in the privacy of the GM’s office with action taken as s/he deemed necessary? Those were the days! Today there is nowhere to hide. Transparency rules. Every hotel is totally exposed through online review sites making every comment important. The good news is that actions hoteliers are taking to provide an excellent guest experience can lead to even more good news. Good…
  • The Benefits of Being A Digital Leader vs. Laggard

    Madigan Pratt
    4 Mar 2015 | 6:52 am
    A recent study conducted by McKinsey & Company shows companies at the forefront of using digital tools including social media to engage consumers along the purchase decision journey are gaining a significant advantage over their competitors. It’s the digital leaders vs.the digital laggards and the financial implications are enormous. The study included data on 1,000 brands across a wide range of product categories covering 20,000 customer journeys and 100,000 touchpoints. Three not so surprising findings from the study include: More Channels = More Competition – With the…
  • Time for Hotels to Focus on Driving Direct Bookings

    Madigan Pratt
    13 Feb 2015 | 8:11 am
    I’m sure you have already heard the news that Expedia is planning on buying Orbitz in a $1.34 billion deal. To read the Wall Street Journal’s take on situation, just click here. What caught my eye was a line in the second paragraph which says the “deal is sure to spark grumbling from hotel and airline operators, who are wary of having even bigger companies standing between them and their customers.” As a hotel operator I hope you are doing more than just grumbling. There has never been a better time for hotels to commit to driving significantly more direct…
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  • OTAs see chaos when rate parity ends
    3 Jul 2015 | 12:10 am
    Consumers will be the biggest losers if hotels are granted unprecedented control to dictate prices across all online channels when the French government commences implementing its proposed "Macron" Bill in August this year, says OTA association ETTSA.
  • imposes its own rules for online distribution across Europe
    3 Jul 2015 | 12:09 am
    Last week informed its hotel partners across Europe via e-mail that it would maintain rate and conditions parity with respect to the hotel websites, despite having already received a clear warning in Germany that parity clauses are anticompetitive and despite the recent developments in France.
  • Five key takeaways from this years NYU International Hospitality Industry Investment Conference
    3 Jul 2015 | 12:08 am
    Increasing hotel supply and rising interest rates remain the most conspicuous potential stumbling blocks in the current economic cycle. Concerns, however, were all but assuaged by encouraging presentations from some of the industry's most prominent figureheads.
  • Embracing the experiential traveler
    3 Jul 2015 | 12:07 am
    The guest of the future wants a stay that centers on experiences and is complemented by mobile technology. The retail space provides an excellent model.
  • How to get more direct hotel bookings
    3 Jul 2015 | 12:06 am
    The relationship between OTAs and hotels now reassembles an abusive relationship, with OTAs calling all the shots and taking most of the rewards; while hotels are too afraid fight back and are forced to accept whatever the OTAs dictate. Here are a few actions you can take to achieve more direct bookings.
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    Hotel F&B Observer

  • Tomb Service? Inn at the Agora’s Crypt-ic “Last Meal”

    Tad Wilkes
    2 Jul 2015 | 9:21 am
    The Inn at the Agora, created from the former rectory of Lewiston’s St. Patrick’s Church, just announced the opening of the Hotel Crypt, a novelty lodging experience forged from a crypt in the neighboring chapel of the former St. Patrick’s Church. The crypt room was occupied for over 100 years by the builder and original priest [...]
  • Five Tips for Great Restaurant Interior Design at your Hotel.

    Jeanne Bischoff
    2 Jul 2015 | 9:07 am
    The new restaurant at Toll House Hotel in Los Gatos, California, is named VERGE for its location “on the verge of town.” Featuring a bar-centric concept and restaurant furniture that allows engaging seating arrangements, Verge is getting a lot of buzz on social media. Darlene Marcello, VP F&B and procurement at HRI Properties, shares restaurant concept [...]
  • Quick Hits from Waldorf Astoria and Conrad

    Tad Wilkes
    1 Jul 2015 | 8:31 am
    Here’s a few F&B news tidbits from Waldorf Astoria Hotels & Resorts and Conrad Hotels & Resorts, Hilton’s Luxury Brands. Waldorf Astoria Hotels & Resorts: · NEW YORK: Waldorf Astoria New York expanded their garden rooftop – replete with beehives and grapevines – to 4,000 square feet with a new reception space that holds up to 160 guests. Conrad [...]
  • Where Are We Heading With The Egg Market?

    Geoffrey Sagrans
    18 Jun 2015 | 7:42 pm
    Whether reading about it in the New York Times or discussing it with colleagues at work in passing, you have probably heard about shortages in the Egg Market. As a quick background on this, a number of chickens have been stricken with the Avian Flu. This highly contagious influenza can kill entire flocks of [...]
  • High Turnover – Low Turnover

    Meg McDonough
    3 Jun 2015 | 9:26 am
    The staff will enjoy being a participant in your successful operations: Train them for excellence, keep them for a very long time...low turnover.
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    Happy Hotelier

  • Lancia Appia

    30 Jun 2015 | 1:39 pm
    And there I was in Senigallia, Italy, where the local classic car club had a meeting in front of the castle. I found this car which is very similar to my first car. I have owned it approximately two weeks. Then in the first shower it appeared that the back wheelarches where rotten. The prior owner had driven it approximately 15 years in those days (early 70ies). He was the best friend of my granddad. He stored the car in a garage and hadn’t noticed the wheelarches problems. He took the car back without a hassle and subsequently I bought my first Citroen, a 2CV. Not really sure anymore I…
  • 10 Questions for Chandler Tomayko of The Chef with Red Shoes – Interview 48

    16 Jun 2015 | 2:39 pm
    Happy to introduce you to a Real Chef: Chandler Tomayko. 1) Who Are you? My name is Chandler Tomayko. I am 28 years old. I am a Chef, a Traveler and a freelance Photographer. I have spent the past several years participating in culinary workshops around the world, learning about different cultures, working in different restaurants, teaching and collaborating with professionals in different fields. I have two blogs: started out as a way for me to keep tabs on what I was doing while traveling and working. My second blog:…
  • 10 Questions for Chris Christensen of Amateur Traveler – Interview 47

    9 Jun 2015 | 12:19 pm
    Happy to continue the series with Chris Christensen 1) Who Are you? Chris is the host of Amateur Traveler which is an award winning online travel show that focuses primarily on travel destinations. It includes a weekly audio podcast, a video podcast, and a blog. In 2015, Chris won a Lowell Thomas Award for Travel Journalism from the Society of American Travel Writers and was called the “Best Independent Travel Journalist” by Travel & Leisure Magazine in their annual SMITTY Awards. He also co-hosts This Week in Travel with Gary Arndt and Jen Leo. This Week in Travel has won 3…
  • Strépy-Thieu Boat Lift

    8 Jun 2015 | 3:03 am
    Strépy-Thieu Boat Lift Touring in Belgium and visiting the cities of Mons (Bergen) and Namur (Namen) we made a small detour to visit the Strépy-Thieu Boat Lift. In 2002 the boat lift of Strépy-Thieu was completed, almost 20 years after its construction started. Together with a deviation in the Central Canal it replaces 4 historical boat lifts. The Central Canal connects the Meuse and Scheldt rivers. Two rivers important for water transportation in Belgium. Until a boat lift in China ( 3 gorges dam lift) will be completed, the Strépy-Thieu Boat Lift is the largest boat lift of the World.
  • Dolphin Sniffing

    20 Apr 2015 | 1:41 am
    Do I Like Dolphin? No, I don’t like dolphin I’m going Backward and forward through thousands of photo’s I have made in the past and am still making. As a retiree I have much more time for this hobby than before and I discover little gems each day. These two were made during a stroll in December 2007 along the northern beach of Terschelling. It was after a hefty storm and still windy. That all was probably too much for this baby dolphin that had landed on the beach. Seagulls had feasted already on its dead body  and the dog asked himself apparently: “Do I Like…
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    Smith Travel Blog

  • Dig in: New England’s best lobster rolls

    Laura House
    3 Jul 2015 | 9:16 pm
    Happy Fourth of July to our Smiths in the USA! This Independence Day has us thinking about iconic favourites: baseball, apple pie and… lobster rolls. We still love you faithful ball park and street cart hot dog (promise), but there’s no better excuse for an East Coast escape than the search for this now all-American classic sandwich. From left: Clam Shack lobster roll, patrons queue up at the Clam Shack, Photos: Daryl Getman; The Captain Fairfield Inn; Kennebunkport beach KENNEBUNKPORT, MAINE The cool, clean waters just off of Maine’s rocky coast make an ideal home for the…
  • Spicers Vineyards Estate, Hunter Valley: Hotel of the week

    Team Smith
    3 Jul 2015 | 9:58 am
    Escape from Sydney for a leisurely long weekend of wine tastings, spa sessions, and bicycle rides for two. Only two hours from the city, the Hunter Valley will delight your inner gourmand with its abundant offerings, especially at restaurant Botanica. While spending the evening with your travel partner and a bottle of your new-found-favourite wine on your very own veranda at Spicers Vineyards Estate, you may find talk has turned to how to stay forever. STYLE Modern Manor House SETTING A vine romance WHY THIS WEEK? Let Spicers arrange a tasting tour for you; indulge in world-class wineries…
  • Road trip dispatch #4: the American desert

    Team Smith
    2 Jul 2015 | 11:28 am
    With an iPhone in hand, Jenny Grace, Smith travel specialist and a member of our cross-country road-tripping crew, couldn’t peel her gaze away from the terrain of the American Southwest. From the Chihuahuan to the Sonoran Deserts, spanning Texas, New Mexico and Arizona, here’s what she captured on the sand-swept road… When I used to think desert, the first places that came to mind didn’t include any arid stretch of the US. My brain went immediately to the Sahara and the Arabian, then the Gobi and Atacama. However, what I’ve discovered after driving for four days…
  • Road trip dispatch #3: the wild west

    Team Smith
    26 Jun 2015 | 5:30 pm
    The Smith American road trip rattles on through New Orleans, Texas and eventually California. Antony Merkel, a Smith travel specialist and expert highway navigator, offers his observations from the road… As soon as we pulled up to the Abita Mystery House in Abita Springs, Louisiana we knew we were in for one of the most memorable experiences of the trip. With taxidermy alligators, old license plates hanging from the walls and a shrine to hot sauce, this unique roadside attraction bills itself as ‘a folk art environment with thousands of found objects and homemade…
  • Hôtel Crillon le Brave, Provence: hotel of the week

    Team Smith
    26 Jun 2015 | 10:44 am
    Straight out of an impressionist landscape painting, Hôtel Crillon le Brave is our hotel of the week. Indulge in the best Provence has to offer – lavender-infused massages, leisurely wine tastings, and views of the rolling green landscapes that inspired van Gogh and Cézanne. STYLE Stone-built hilltop hideaway SETTINGSeven-house hamlet WHY THIS WEEK? Why not? There’s never any time better than the present for romance, and Crillon le Brave has it in spades year round: right now, though, you can take advantage of some especially tempting extras. Along with the romantic delights…
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    Hotel Law Blog

  • Video: Bill Sipple of HVS Capital discusses hospitality market activity and interest rates – 2015 Hotel Investment and Finance Opportunities

    Jim Butler and the Global Hospitality Group®
    24 Jun 2015 | 10:00 am
    24 June 2015 Bill Sipple, Executive Managing Director of HVS Capital, speaks in the video below about activity in different markets, limited service properties, and whether rising interest rates will have an effect on transactional activity. Bill sat down with Bob Braun, a senior partner in the JMBM Global Hospitality Group®, as part of our video interview series on hotel finance and investment opportunities in 2015. A transcript follows the video. Bob Braun: Hi, I’m Bob Braun. I am a Partner at Jeffer Mangels Butler & Mitchell. I’m here at Meet the Money® 2015, our 25th…
  • Video: Jack Westergom of Manhattan Hospitality Advisors discusses hotel operating agreements and asset management – 2015 Hotel Investment and Finance Opportunities

    Jim Butler and the Global Hospitality Group®
    23 Jun 2015 | 10:28 am
    23 June 2015 Jack Westergom, Managing Director of Manhattan Hospitality Advisors, discusses hotel operating agreements, asset management, and the RFP process in the video below. Jack spoke with David Sudeck, a senior partner in the JMBM Global Hospitality Group®, as part of our video interview series on hotel finance and investment opportunities in 2015. A transcript follows the video. David Sudeck: I’m David Sudeck. I’m a senior attorney with Global Hospitality Group® at Jeffer Mangels Butler & Mitchell. We’re here at the 25th Annual Meet the Money® Conference.
  • City of Los Angeles v. Patel — US Supreme Court voids LA ordinance requiring hotel operators to turn over guest records on demand

    Jim Butler and the Global Hospitality Group®
    22 Jun 2015 | 3:13 pm
    22 June 2015 US Supreme Court voids Los Angeles ordinance requiring hotel operators to turn over guest records on demand In a 5-4 opinion rendered on June 22, 2015, the United States Supreme Court held that a Los Angeles municipal code provision violates the US Constitution’s Fourth Amendment prohibition on unreasonable search and seizures. The invalidated LA Code provision requires hotel operators to make guest records available to the police upon request. This case may be significant because many cities throughout the country have similar laws, and they are now all constitutionally…
  • Video: Vail Brown of STR talks about all-time highs in hotel supply growth, occupancies, and other metrics – 2015 Hotel Investment and Finance Opportunities

    Jim Butler and the Global Hospitality Group®
    22 Jun 2015 | 11:49 am
    22 June 2015 Vail Brown, Vice President of STR, discusses all-time highs in the hospitality market for multiple metrics, her predictions for the next few years, and STR’s expansion into food and beverage analysis in the following video. Vail spoke with David Sudeck, a senior partner in the JMBM Global Hospitality Group®, as part of our video interview series on hotel finance and investment opportunities in 2015. A transcript follows the video below. David Sudeck: I’m David Sudeck, I’m with Jeffer Mangels Global Hospitality Group. We’re here at the 2015 Meet the…
  • Video: Stephen Rushmore, Jr. of HVS talks about hotel values and brand proliferation – 2015 Hotel Investment and Finance Opportunities

    Jim Butler and the Global Hospitality Group®
    19 Jun 2015 | 10:24 am
    19 June 2015 Stephen Rushmore, Jr., President and CEO of HVS, speaks in the video below about hotel values in the next few years, new development, and brand proliferation. Stephen spoke with David Sudeck, a senior partner in the JMBM Global Hospitality Group®, as part of our video interview series on hotel finance and investment opportunities in 2015. A transcript follows the video. David Sudeck: We are at the 25th Annual Meet the Money® Conference 2015. I am happy to be here with Stephen Rushmore, President and CEO of HVS. Welcome, Stephen. Stephen Rushmore, Jr.: Good to be here.
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    National Real Estate Investor

  • 10 Must Reads from the CRE Industry Today (July 2, 2015)

    2 Jul 2015 | 7:20 am
    Mall operator Simon Property Group has spent $20 million funding 18 retail startups over the past 15 months, notes the Wall Street Journal. The commercial rent tax in New York City may be coming to an end, according to Crain’s New York Business. Investors are pouring funds into star restaurants, Nation’s Restaurant News reports. These are among today’s must reads from around the commercial real estate industry. Content Classification:  Curated read more
  • The Greening of Leasing

    2 Jul 2015 | 5:30 am
    “Green leasing” is becoming more common, with many major commercial property owners and managers embracing the concept—and being recognized for it. read more
  • Retailers Waiting for Lease Expirations to Close Stores

    2 Jul 2015 | 5:00 am
    After a tsunami of store closing announcements during the first half of the year, experts forecast that the remainder of 2015 will be relatively quiet as retailers focus on getting through the holiday season. However, retailers will continue to shutter stores throughout the year as leases expire. read more
  • 10 Must Reads for the CRE Industry Today (July 1, 2015)

    1 Jul 2015 | 7:34 am
    Calpers will sell $3 billion’s worth of real estate from its portfolio, reveals Bloomberg. MarketWatch argues the Federal Reserve will raise interest rates in September. The U.S. office market is coming back from the downturn at a slow pace, notes the Wall Street Journal. These are among today’s must reads from around the commercial real estate industry. Content Classification:  Curated read more
  • Greek Debt Crisis: Bad News for Greece, Good News for U.S. Real Estate?

    1 Jul 2015 | 7:16 am
    U.S. real estate economists say the possibility of a “Grexit” will not have any substantial impact on commercial real estate investment in the U.S., and if it will, the impact is likely to be positive. read more
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    Free Food & Beverage Magazines and Downloads from

  • How Mobile Search Can Help Restaurants Find Their Next Great Customer

    8 Jun 2015 | 12:00 am
    The way consumers find and choose restaurants has evolved dramatically. When looking for a place to eat, consumers will search on search engines like Google, look for nearby locations with apps like Foursquare, read reviews on review sites like Yelp, and even look at menus across all of these different platforms. The popularity impacts all restaurants, but is even more important for restaurant groups and franchises. It's not enough to simply have a website for your restaurant and its different locations; you also need to have information like location, hours, and menu across all of these…
  • How Figaro's finally took Control of Its Franchises' Online Listings

    8 Jun 2015 | 12:00 am
    With SinglePlatform, restaurant groups and franchise owners are able to capitalize on the ever-changing search behavior of local customers across the top search engines, review sites, and mobile apps. Restaurant groups and franchises can easily update, edit, and publish rich content including menus, prices, and photos for all of their locations across the top online publishing networks.The ability to update each and every location's unique information from a single dashboard ensures that they're able to deliver a consistent, valuable experience to their customers while providing them with the…
  • How Restaurant Groups Can Take Control and Reach New Customers

    8 Jun 2015 | 12:00 am
    If your restaurant doesn't accurately appear in local search results, you're missing out on new business.Ensuring that your restaurant appears in local search results is a crucial task. Not only do you want your restaurant's different locations to be listed, you also want your information to be accurate across all the places consumers are searching.This guide is designed to help you understand the mechanics of local listings so you can answer the following questions:How are consumers finding listings through local search? Where does local listing information come from?How can I make sure my…
  • Packaging Digest Daily Packing News eNewsletter

    1 Jun 2015 | 12:20 am
    Quick & easy access to top packaging stories of each weekday!Request Free!
  • Nutritional Outlook

    1 Jun 2015 | 12:20 am
    Published nine times per year, each issue analyzes developments in regulations, ingredients, quality control, manufacturing technology, packaging, marketing and new products.Request Free!
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    Chefforfeng's Weblog

  • Some Social Media Changes Innkeepers Should Be Aware Of For 2015

    Chef Forfeng
    12 Jun 2015 | 5:59 am
    Facebook Is Testing “Saved Replies” To Help Pages Manage Customer Service Messages As the post mentions, it “could” be a boon for small businesses, but for innkeepers it may not be, but it’s good to be aware of this as it may have potential future applications. Of the 40+ B&B Facebook pages I am the admin of, 99% of the incoming messages would not have been a good fit for a canned response. I do think it may have some value if you are outsourcing your social…
  • Facebook Beacons, Places Tips and Mobile Checkins Page, should Innkeepers care?

    Chef Forfeng
    8 Jun 2015 | 11:01 am
    Facebook has just started asking businesses if they would like a Facebook Beacon mailed to them, I just got a notification of 3 of my businesses that I have admin rights to asking if they would like one. (How do Facebook Bluetooth® Beacons work? Using Bluetooth® technology, these beacons send a one-way signal to the Facebook app on your customers’ phones to help us show them the right information about your business during their visit. They don’t collect any information from people or their phones or change the kind of location information Facebook receives.) You can request…
  • Buffer and the new Pinterest Integration for Innkeepers, Is it worth a look?

    Chef Forfeng
    5 May 2015 | 12:06 pm
    In my opinion Pinterest is still one of the fastest growing social media networks that Innkeepers should have a presence on, and Buffer ( one of my favorite pre-scheduling tools out there. I am a big fan of the free version, up to 3 social media accounts and up to 10 pre scheduled posts. I have been on the fence for awhile about upgrading to the awesome plan (12 social media profiles and pre-scheduling up to 200 posts at a time). The Pinterest/Buffer integration may just put me over the edge where I decide to upgrade ($10.00 a month). Buffer is letting people sign up for the…
  • Bed and Breakfast Associations and Social Media Part Two

    Chef Forfeng
    13 Apr 2015 | 9:14 am
    In this second post about B&B associations using social media, I’ll cover associations use of blogs, Twitter, Youtube, Pinterest, Google+ and Linkedin. I’ll follow up with another post next week with some suggestions on how associations could increase the use of social media to help promote tourism and their member inns.  The first post (which includes the B&B associations that were assessed for social media use (Facebook) can be found here: Bed and Breakfast Associations and Social Media Blogs Out of 91 Inns Associations, 26 of them have blogs, 18 of them are active, with…
  • Bed and Breakfast Associations and Social Media

    Chef Forfeng
    6 Apr 2015 | 5:50 am
    In doing some information gathering about Bed and Breakfast state and regional associations, I finally got around to doing a study that I’ve had on my to do list for a while. How do B&B associations use social media? Are they using it? And are they using it to promote their members or promote tourism or both. Facebook business pages were the most used social media platform across the board for B&B associations. Blogs were second, followed in very small amounts by Twitter, Google+. Pinterest, Youtube and Linkedin business pages. This article will be focusing on just Facebook business…
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    London Hotels Insight

  • 10 reasons to visit London this summer.

    Elizabeth Hands
    3 Jul 2015 | 12:51 am
    We’re enjoying some of the warmest weather on record at the moment, reminding us that a staycation is every bit as good as jetting away. While many people tend to head out of the city in the summer, instead choosing coastal spots as holiday destinations, we love summer in the capital. Here are just a few of the reasons why London is one of the best places to visit during the warmer months… The new King’s Cross Pond Club London is home to some of the best outdoor pools and lidos of any city in the world, including Hampstead Heath Ponds and Tooting Bec Lido. The latest to open is the…
  • London hotel makes your selfies easy.

    Chris Glithero
    2 Jul 2015 | 3:03 am
    Over-priced bottled water, tiny bottles of alcohol, snacks and other things to be ingested without regard to cost– these are the things that hotel guests generally expect to find in their minibar. But some hotels are taking things a step further by including a few surprises. The Conrad London St James has recently begun stocking its mini-bars with selfie-sticks, of all things. If you’re over thirty and you’re not too sure what a selfie-stick is, allow us to enlighten you. It’s essentially a stick of metal or plastic construction with a mount at one end that enables you to attach your…
  • Tune Up your summer with a FREE 2-night stay.

    1 Jul 2015 | 3:28 am
    Summertime, and the living is easy – unless you haven’t managed to book a holiday yet. If you’re stuck at work all summer, you might not be in the best mood. But you could still have a chance to get away… Tune Hotels have a competition for anyone who’s in need of a summer break. They’re offering two nights in one of their hotels in London, Edinburgh or Newcastle, plus £200 spending money. All you need do is take a photo of what you’re doing while the sun is shining. Then just follow @TuneHotelsUK on Instagram or Twitter, post your pic on your chosen…
  • London boutique hotels roundup – June 2015.

    30 Jun 2015 | 2:55 am
    The sun is shining, the mercury’s soaring, and tens of thousands of eager tourists are thronging London’s iconic attractions, landmarks and Thames-side walkways. The city’s many boutique hotels meanwhile are hard at work, with staff going that extra mile to make guests’ stays extra special. Here we take a look at some of the latest goings on in the microcosm of London boutique hotels for the month of June. The Hoxton hotel brand has been growing recently, with the announcement that the boutique operator is developing a third property in Southwark. Check rates at The Hoxton Holborn The…
  • DoubleTree by Hilton reopens on the Thames.

    Chris Glithero
    29 Jun 2015 | 3:10 am
    Since opening its first hotel in Arizona in 1969, the DoubleTree brand has spread across the globe, become part of Hilton Worldwide, and now has hundreds of hotels in prime locations under the Doubletree by Hilton brand. This month the brand has added to its already substantial London offering, with the Doubletree by Hilton London Docklands Riverside hotel joining existing properties in the West End, Westminster and London Victoria and other Central London locations on the roster. Located on the bank of the Thames with views over the river and Canary Wharf, the hotel is reopening after a…
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  • Starlab, Starwood Hotels & Resorts New Innovation Center

    14 Jun 2015 | 10:07 pm
    Starwood Hotels & Resorts earlier this year unveiled Starlab, which is the company’s new innovation studio. The studio is located in Manhattan’s Garment District. Starwood’s innovation center is design-led and promises to have the spirit and agility of a start-up. The office is helping to bring together the company’s digital, design and luxury brand teams in one urban office for the first time. The studio is 46,000 square feet.
  • W Boston Puts the ‘Wow’ in ‘Wow Factor’

    17 Jan 2015 | 10:00 am
    Every once in a while, there is a hotel experience that is so outstanding that guests are inspired to use a simple but powerful word: wow. The word perfectly encapsulates what W Boston is all about. With just one visit, you will know exactly what we mean. W Boston sits at Stewart and Tremont Streets, overlooking the world-famous Boston Common. You’ll have no need for a car, everything is perfectly within walking distance. At first glance, the incredible glass tower that is the hotel structure instantly tells you W Boston is something special. As you walk inside, prepare to be dazzled.
  • Delta to Introduces Onboard Enhancements Coming in March 2015

    1 Jan 2015 | 5:49 pm
  • Fairmont San Jose – Welcoming Technology and Luxury Accommodations

    29 Oct 2014 | 1:11 am
    California’s Silicon Valley is the place to be for all things technology in the U.S. It is also home to the trendy city of San Jose and a splendid hotel property catering to business professionals known as the Fairmont San Jose. The hotel is the perfect venue for both hosting out-of-town guests and formal business meeting affairs. The Fairmont San Jose is a refined and elegant property consisting of two towers featuring 731 deluxe guest rooms and 77 suites. However, technology does not take a back seat to the style and sophistication of one of San Jose’s most loved hotel…
  • Stay in the Heart of Downtown San Francisco at the Historic Westin St. Francis Hotel

    16 Sep 2014 | 11:54 pm
    This past spring, the Westin St. Francis, in downtown San Francisco, announced the completion of an ambitious $20 million renovation of the Tower Building. The renovation was completed in anticipation of the hotel’s 110th anniversary as the “Grand Dame” of San Francisco. The renovated Tower Building is one of the tallest in Union Square, offering incredible views of the city. A design team from the hotel’s parent company, Strategic Hotels & Resorts, set out to create a new vibe at the Westin St. Francis without disturbing the historical nature of the building. They have…
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    Are Morch - Hotel Blogger

  • How Travelers Road to Decision will Impact Hotel

    Are Morch
    29 Jun 2015 | 4:37 am
    How Travelers Road to Decision will Impact Hotel Traveling today has become an art both for Leisure and Business Travelers. Today this is an art that is performed on the Digital Arena. It all starts with Research Based on eMarketer’s forecast of digital and mobile travel researching and booking; 128.8 million People in the US will research travel on the internet this year, or 63.0% of internet users. 47.4% will do so via mobile. 52.0% of internet users will actually book travel online. 31.6% of the total who will book travel on their mobile devices The largest increase in mobile travel…
  • How Hotel Villa del Mare Grand Opening got My Attention

    Are Morch
    22 Jun 2015 | 10:22 am
    How Hotel Villa del Mare Grand Opening got My Attention Customers and Hoteliers all have dreams and aspirations. We are all in some way or fashion seeking to satisfy our inner child. This in itself is not something new or unique. The main difference today is that Social Media is making our dreams more accessible. When we research business travel we then have on set of requirements that most of us is expecting to be meet. And when we do research for pleasure travel we have a different set of requirements that we expect to be meet. Depending on the purpose of our travel Hotels, today need to…
  • Green Travel to Ensure Protection of Environment

    Are Morch
    14 Jun 2015 | 5:06 pm
    Green Travel to Ensure Protection of Environment Green travel is a form of responsibility; a responsibility towards a travel destination. The primary objective of green travel or eco-travel is protecting and sustaining a place. People associated with green tourism must always aim towards protecting an environment from all types of pollution and help maintain perfect harmony between a place and its inhabitants. Inhabitants being characterized by local customs and indigenous culture must never be inhibited by the threat of external influences. The onus of such protection and preservation lies…
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    Premier Hotels Blog: London Premier Hotels

  • Our best tips when travelling to London

    Alex Demetrius
    24 Jun 2015 | 4:59 am
    The time to board your flight to London is coming soon, and you’re wondering how you’re going to go about your holiday. Where will you go? What will you do? What can you expect? Let go of those questions, and instead embrace the mystery of it all. You will get the best out of your holiday in London by keeping things simple. Once you arrive, take one day at a time, and be aware of the small differences just as much as the larger differences with your home country. We recommend you bring a digital camera for obvious reasons. But, instead of taking pictures like a typical tourist, only take…
  • Why you should go to the Notting Hill Carnival

    Alex Demetrius
    24 Jun 2015 | 4:54 am
    The Notting Hill Carnival will be taking place this year on the 30th August 2015. It’s a spectacle that celebrates the multicultural identity of the city, and runs on Sunday and Bank Holiday Monday. We’ll be taking a look at what makes the event worth going to. If you’re planning to visit London this summer, then you’re probably on the lookoutfor various festivals in London. We’ll find out what makes the Notting Hill Carnival so popular, and why it’s so special. On the starting day, huge crowds can be seen meandering the streets, creating an atmosphere of fun and festivity. Music…
  • Take a trip to the English National Opera

    Alex Demetrius
    24 Jun 2015 | 4:47 am
    Let’s face it, Opera is a niche category of entertainment. Not many will tell you they have gone out to enjoy an Opera show. That’s a shame because it’s an immersive experience. One that’s unlike any other. There’s a beauty that rings through from the performers, and into the audience. Passion, despair, sorrow – these are the underlying themes that underlie most Opera shows. Here, we’ll uncover what people love about the art form and what the Cloakroom English National Opera in London can offer guests. Whatever the show, the word gripping is what best describes opera. For that…
  • How to get cheap and free cinema tickets

    Alex Demetrius
    21 May 2015 | 3:03 am
    Taking a  city break can be pretty hard on your finances; not only do you have to fork out money on travel and accommodation, but you’ll naturally want to sample the cuisine too, and that’s before you even start to think about visiting places of interest or night time entertainment. However, there are ways to save some money if you’re savvy about it and can plan well ahead before you leave. Also there are often alternative things to see and do that cost a lot less than more commercialised attractions, so look out for those too. For example, if you were planning to visit…
  • Where to shop in London

    Alex Demetrius
    21 May 2015 | 2:57 am
    A guide to shopping in London If you’re staying in London, you simply must make time during your trip to visit some of London’s hottest shopping destinations, whether you’re a seasoned high street shopper, a brand addict or simply a bargain hunter, the big city can offer it all, and because many of them are located just a stone’s throw away from tube stations, reaching your favourite store is quick, inexpensive and stress-free. Even more so if you have an Oyster travel card, which takes away the worry of ensuring you have the correct change on you for bus fares or tram…
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  • PwC Releases 2015 Hotel Online Reputation Benchmarking Report

    Josiah Mackenzie
    30 Jun 2015 | 12:03 pm
    PwC has published a comprehensive research study on the state of hotel online reputation “Why hotel reviews matter and how hotels respond” and opportunities created with guest intelligence data for hotel owners, operators, and destination management organizations. The study evaluated more than 11,000 hotels in 48 cities across Europe, the Middle East, India and Africa, using the Global Review IndexTM and other ReviewPro data points. Cape Town hotels had the highest overall levels of guest satisfaction, followed by Vilnius, Lithuania and Johannesburg, South Africa. Reviews: Driving…
  • 6 Guidelines for Managing Guest Conflict and Preventing Bad Online Reviews

    RJ Friedlander
    22 Jun 2015 | 8:08 am
    Dealing with guest conflict is one the hardest things employees face in the service industry; if poorly managed, an on-property complaint can escalate to a bad online review and negative reviews can frighten prospective guests away and put a permanent scar on the reputation and revenue of your business. When guests take the time to bring an issue to your attention, consider it a gift. They’re giving you the opportunity to make things right. The way you respond will have a decisive impact on the outcome. Here are 6 guidelines for managing guest conflict in a way that prevents negative…
  • Top Lessons from the 2015 NYU Hotel Investment Conference

    Josiah Mackenzie
    10 Jun 2015 | 6:19 am
    The NYU Hotel investment conference is a highlight of the hotel executive’s calendar, with thousands of hotel brand, investment and advisory leaders attending each year. “Our business begins and ends with two words: guest experience” said hotel magnate Steve Wynn. You may have heard that in 1979 at the inaugural NYU conference – some things are timeless. But what are the top lessons from the 2015 NYU Hotel Investment Conference? What stood out to me as new this year were two things: A desire for the brand to engage and serve guests beyond the stay In a world of rising…
  • June 2015: Hospitality Industry Events

    3 Jun 2015 | 7:48 am
    8th – 10th June Myanmar Hospitality & Tourism Conference Nay Pyi Taw, Myanmar Michael Chin As part of ReviewPro’s expansion into Asia, Michael Chin, ReviewPro’s Regional VP for APAC, will be attending the Myanmar Hospitality & Tourism Conference for the first time this year. Held in Nay Pyi Taw in Myanmar from 8th –10th June, ReviewPro will have an exhibition space alongside several ReviewPro clients including Centara Hotels & Resorts, Dusit International and Kempinski, whose Nay Pyi Taw hotel is hosting the event. Visit ReviewPro at Booth 6 9th – 11th June HEDNA…
  • Mobile strategy webinar with CheckMate

    19 May 2015 | 2:01 am
    Announcing a LIVE webinar on Wednesday 20th May at 5:00 PM – 6:00 PM CEST. Convert to your timezone Join hotel guest communication experts, CheckMate, and ReviewPro for an in-depth webinar looking at the ways that independent hotels can outperform large hotel chains when communication goes mobile. Discover: Why conversations are the heart of hospitality Is keyless entry ready for prime time? How to ensure every guest leaves a brand champion What mobile tactics truly create engagement Register now for this complimentary webinar. The post Mobile strategy webinar with CheckMate appeared…
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    New Hotel Travel

  • Cities in California are suitable for living and cheap

    3 Jul 2015 | 10:08 am make article Cities in California are suitable for living and cheap is original post from: New Hotel Cities in California are suitable for living and cheap – Living in the city of California is no cheap either rent rooms, apartments, as well as for day-to-day cost of living in California is not cheap, and therefore we must be smart and understand very well the city suitable for living and cheap in California. Before we chose to stay in California we should first understand the culture and the life there so that we can adapt and be able to socialize with the residents…
  • Unique wedding traditions in various country

    3 Jul 2015 | 2:18 am make article Unique wedding traditions in various country is original post from: New Hotel Unique wedding traditions in various country – newhotelus friend must know if marriage is one of the sacred moment that will be experienced by each partner. At that moment, they will promise lively in marriage until death fetch a rope. Marriage held depending customs and traditions shared by the bride and groom. Each country has a different wedding traditions and even unique. Like what? Here are a few countries that have a unique tradition of marriage, as reported Boldsky page. Here…
  • Safe justified Americans Traveling to Argentina

    2 Jul 2015 | 10:19 am make article Safe justified Americans Traveling to Argentina is original post from: New Hotel Safe justified Americans Traveling to Argentina – Traveling to Argentina for some people it is fun and some are worried, he said in Argentina many fraudsters who like to work on the tourists who come to Argentina and secure true Americans traveling to Argentina .. At the time the white man first came to South America south they saw many Indians make necklaces, bracelets, and other jewelry from silver. They immediately thought that the silver is silver produced from here and think…
  • Minimalist home design 2015

    1 Jul 2015 | 8:27 am make article Minimalist home design 2015 is original post from: New Hotel Minimalist home design 2015 – If we want to build a minimalist house would be helpful to first understand what is the purpose of a minimalist home design, so that when building a house we know the destination and we are going to occupy later. There are a lot of images that can be used as a reference for a minimalist home design. However, not many know what it’s minimalist concept. In fact, the definition of the concept of minimalist home must be known to ensure that homes are designed to…
  • Kim Kardashian Hollywood Game

    30 Jun 2015 | 6:22 am make article Kim Kardashian Hollywood Game is original post from: New Hotel Kim Kardashian Hollywood Game – Talk about the game certainly many who love this game application for the sake of the application of game play we always follow the way before we start the game download games, example games Kim Kardashian hollywood this game. Kim Kardashian Hollywood is the number one free app on iTunes right now, and many, like me, have enjoyed the game’s strong writing and addictive game play, as well as it’s ability to create an avatar that can resemble oneself…
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    Jamaica villa rental by Jamaica Ocean View Villa

  • Why Visit Jamaica?

    24 Jun 2015 | 5:37 pm
    Photo Credit: Kitty Schweizer Looking toward your next Caribbean destination getaway, but not sure where to start? It’s a good “problem” to have! But that doesn’t mean it can’t be stressful, too. After all, no Caribbean destination or accommodation can guarantee that you will have the vacation of a lifetime…or even a vacation that’s worth
  • 5 Reasons to Have a Villa Getaway with the Girls in Jamaica

    25 Apr 2015 | 7:04 am
    Photo credit: Darryl Brazen Jamaica is a certified spring break destination, drawing thousands of college-aged young people a year. But it’s so much more than that. As we’ve talked about on the blog, families find a lot to love about Jamaica, too. And so does another growing travel demographic: Girls Getaways! Recent years have seen
  • You Can’t Beat Summer in Jamaica for Families

    15 Apr 2015 | 1:23 pm
    Photo credit: Vox Efx   When the calendar rolls over to June, and schools release their students into the summer of 2015, many families turn their attention to planning a memorable getaway to punctuate the school year. Jamaica is warm and sunny year-round, of course—which makes it an ideal place to flee to in the

    12 Apr 2015 | 6:12 am
    HOW GUESTS CAN SAVE BY BOOKING DIRECTLY ON OWNERS SECURE WEBSITE It used to be that, in the race to claim travelers’ dollars, vacation rentals came in a distant second place to dependable, comfortable hotels. Not anymore. TripAdvisor conducted a survey of 1,800 travelers and discovered that 60 percent of respondents planned to stay in
  • Important Jamaica Safety Rules…And the One Rule You Should Break

    3 Apr 2015 | 4:59 am
    With its rich, historical past and unique present-day culture, Jamaica is a fun-filled beach holiday spot, and one of the Caribbean’s most visited places. While here, it’s important to observe a few safety rules to ensure a fun time for everyone in your group. (And there’s also one safety rule you should absolutely break, but
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    Top hotels at lowest rates

  • Hotels in Funchal and Madeira, Portugal

    10 Jun 2015 | 7:33 am
    Book hotels in Funchal and Madeira at lowest rates. Pestana Carlton Madeira Ocean Resort Hotel Pestana Casino Park Hotel & Casino Quintinha Sao Joao LTI - Pestana Grand Ocean Resort Hotel
  • Hotels in Ocho Rios, Jamica

    7 Jun 2015 | 10:30 am
    Book hotels in Ocho Rios, Jamica at lowest rates. Sandals Ochi Beach Resort All Inclusive Luxury Bahia Principe Runaway Bay All Inclusive Moon Palace Jamaica Grande - All Inclusive Couples Sans Souci All Inclusive
  • Hotels in Missoula, Montana

    29 May 2015 | 1:53 am
    Book hotels in Missoula, Montana at lowest rates. DoubleTree by Hilton Hotel Missoula - Edgewater Best Western Plus Grant Creek Inn Holiday Inn Downtown - Missoula C'mon Inn Missoula
  • Hotels in Toronto, Ontario

    27 May 2015 | 7:29 am
    Book hotels in Toronto at lowest rates. Toronto is located in the state Ontario in Canada on the northwestern shore of Lake Ontario. It is the most populous city in country and an international centre of business, finance, arts, and culture. Shangri-la hotel Toronto Trump International Hotel & Tower Toronto The Ritz-Carlton, Toronto The Fairmont Royal York
  • Hotels in Jasper, Alberta

    26 May 2015 | 2:34 am
    Book hotels in Jasper at lowest rates. Jasper is a resort town located in the Canadian Rockies in Jasper National Park in Alberta. It is linked to Edmonton and Banff by Yellowhead Highway and Icefields Parkway. The Fairmont Jasper Park Lodge Sawridge Inn Jasper Pyramid Lake Resort Marmot Lodge
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    Lodging Interactive

  • Hoteliers Need to Own Their Property Website

    Nicole McGovern
    16 Jun 2015 | 6:00 am
    Owning, not renting, a modern, innovative and affordable hotel website is possible. The hospitality industry has seen a number of agencies offering hoteliers a low-cost, low-budget website that they can rent. It has been widely noted that these agencies, which promise all of the bells and whistles associated with investing thousands of dollars and development resources, often leave hoteliers in the lurch after the deal is done. Why? A number of reasons, but perhaps the most important is that agencies that rent hotel websites do not provide hoteliers with true ownership of their content which…
  • #AskDJV – Episode 28: How Will Live Streaming Affect My Hotel?

    5 Jun 2015 | 7:00 am
    It’s time for episode 28 of the #AskDJV Show. This week, I’m talking about a hotel marketing “game changer” – live streaming. With apps like Periscope and Meerkat more popular than ever, it is important to understand how live streaming can affect your hotel. Watch this week’s video to find out. Want more #AskDJV? Visit our website to view all of the episodes we’ve posted. Check back here every Friday for the latest episode and follow me on Periscope (@DJVallauri) and Meerkat. Do you have a question for me? Tweet me @DJVallauri using the hashtag #AskDJV,…
  • Lodging Interactive Launches HotelSiteXPRESS

    Nicole McGovern
    3 Jun 2015 | 6:00 am
    We are pleased to announce HotelSiteXPRESS – our affordable, month-to-month website solutions. Today Lodging Interactive announced the launch of HotelSiteXPRESS, an affordable website design solution for hotels. HotelSiteXPRESS provides hotels with a unique website ownership opportunity versus lengthy rental programs offered by competitors. This is the latest endeavor for our New Jersey based firm, which saw a need for an affordable website solution upon hearing of the difficulties many hoteliers faced after signing up for lost-cost rental websites. “HotelSiteXPRESS addresses a…
  • #AskDJV – Episode 27: How to Avoid Negative Hotel Reviews

    29 May 2015 | 11:00 am
    It’s time for episode 27 of the #AskDJV Show. In this week’s episode, DJ Vallauri discusses how hoteliers can avoid negative hotel reviews for their properties. Take a look: Want more #AskDJV? Visit our website to view all of the episodes we’ve posted. Check back here every Friday for the latest episode and follow me on Periscope (@DJVallauri) and Meerkat. Do you have a question for me? Tweet me @DJVallauri using the hashtag #AskDJV, and your question could be featured on the show! Until next week! The post #AskDJV – Episode 27: How to Avoid Negative Hotel Reviews…
  • How to Improve Your Hotel’s TripAdvisor Ranking

    Andra Chin
    27 May 2015 | 7:00 am
    There are many ways hotels can increase their ranking on TripAdvisor With multiple social media channels, online forums, and review sites too many to list, consumers are driving change in the hotel industry and part of that is their willingness to trust online reviews.  Whether or not you are managing your business listing on TripAdvisor’s review site, people are telling their stories, sharing their impressions, and rating your business on that site every day.  Couple that with 76% of surveyed travelers are willing to pay more for more highly rated hotels and you may be interested in…
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    The Viewaholic Word - The Most Perfect View

  • La Vista Lodge - A Perfect Hotel View in Plettenberg Bay (Garden Route, South Africa)

    18 Jun 2015 | 2:42 am
    A South African View awaiting to be Discovered.We have been fortunate enough to discover one of the most beautiful and diverse countries in the world: South Africa.This is a country nestled between two spectacular oceans, the Atlantic and the Indian. Nature has been generous with South Africa and that becomes evident as we travel along the wold-famous Garden route, a stretch of coastland between Eastern Cape and Western Cape, where the weather is mild but the people warm and welcoming.On this occasion we introduce you to La Vista Lodge, a charming boutique hotel located in Plettenberg…
  • The Brando - A Perfect Hotel View in Tetiaroa

    8 Jun 2015 | 8:51 pm
    A View to make a grown man cry.Absolute perfection - Godfather style. This would probably be a good way to describe what to expect from The Brando. It is quite easy to understand why Marlon Brando couldn't resist the charms of this South Pacific piece of paradise. At The Most Perfect View we were immediately struck by the intense beauty of this French Polynesia exclusive island - and take our word for it, we have seen a lot of spectacular places around the world. At The Brando luxury is not defined by material things but by the unique sensations one can experience and take home. The balance…
  • Grand Miramar Puerto Vallarta - A Perfect Hotel View in Puerto Vallarta

    2 Jun 2015 | 7:08 am
    There's a place in Puerto Vallarta where the Sea becomes an extension of your soul.This time we report one of the most fascinating views of Mexico: the view from Grand Miramar Puerto Vallarta, mastering Puerto Vallarta's Bay from its upscale location at Conchas Chinas. Ms. Rebeca Carreño was keen to introduce us to these remarkable hotel views. Below her words.What makes Grand Miramar Puerto Vallarta views so perfect?  Grand Miramar is settled at the top of the hill, as the only resort with the highest perfect location and surrounded with the green of the mountain and the blue of…
  • Hotel am Stephansplatz - A Perfect Hotel View in Vienna

    21 May 2015 | 10:48 pm
    A Boutique Hotel in Vienna with a 5 Star View over St. Stephan's Cathedral.Vienna has never been such a hot destination as it is today. Austria's capital city is bustling with restaurants, bars, shops and new concepts almost in every corner. Despite its innovative persona, Vienna is also about history and spectacular monuments. One of the finest examples is St. Stephan's Cathedral (in German Stephansdom), a Gothic-inspired monument and perhaps the most impressive religious structure in Austria. Vivaldi, the famous Italian composer, had his funeral at St. Stephan's Cathedral.Directly…
  • The Ultimate Travelling Camp - A Perfect Hotel View in India

    9 Apr 2015 | 12:35 am
    A visual experience like no other at the top of the world.When the subject is great views, going to the top of the world is to make sure the panoramas won't disappoint. Imagine sleeping in a tent next to The Himalayas, the highest mountain range in the world. Learn more about this holistic experience in the words of Maggi Nixon, Director of Sales and Marketing at The Ultimate Travelling Camp. What makes The Ultimate Travelling Camp views so perfect?  The mobile camps from TUTC are seasonal in nature, which means that they are only operational during those seasons…
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    HotelContractBeds: Blog

  • Making the Most of Your Hotel Lobby: Functionality Over Design

    23 Jun 2015 | 8:05 am
    The Hotel Lobby is one of the most important rooms in your hotel (with the obvious exception of the guest rooms themselves). This is because the lobby is the first room your guests experience when they arrive at your hotel and, as we all know, first impressions count for a lot. The hotel lobby is the heart of your hotel, and often has more than one function. As a result the space should be creatively segmented to provide ‘zones’ that serve for different needs. It’s All About the Guests The best lobbies/reception areas are those that cater to their guests, providing them not only with…
  • How Hotels Can Proactively and Reactively Gather Customer Reviews

    20 May 2015 | 2:27 am
    Good or bad, feedback is feedback and businesses thrive on it. Without it, we could all be doing wrong without realising it. Feedback gives us the ability to shift and change direction for the good of the business. Feedback helps us understand the why behind consumer behaviour and can help us fix common problems. Some methods of feedback also give you the opportunity to respond directly with a helpful message that shows you care. Whether you’re a fast food restaurant or a local hairdressers, feedback is important and for hotels it’s no different. What is different though is the methods in…
  • New Zip & Link Bed Designs Launching in April

    26 Mar 2015 | 8:20 am
    HotelContractBeds are proud to announce that we will be launching a new, re-designed range of zip and link contract beds on April 1, 2015. The new products will feature several new coloured fabrics which will cover both the zip and link base and the mattress edge. “We’re excited to promote our new collection of zip and link beds, which are now available in a brand new range of coloured fabrics.” says HotelContractBeds Sales Manager Jamie Welch. “Hoteliers and interior designers now have a greater choice of styles available to them, and can select a zip and link bed that coincides with…
  • Around the World in 18 Gestures

    10 Mar 2015 | 4:25 am
    Wherever you're travelling, the number one thing you DON'T want to do is upset the locals.  Every country is different in the way they speak and communicate with one another, and what is considered acceptable in the UK is not always acceptable overseas. In fact, some of the 'innocent' getsures we use over here - like the OK sign - are considered extremely offensive in other parts of the world; using the OK sign in Greece, Spain or Briazil is not a good idea. Why? Because the OK symbol in those countries actually represents a bodily orifice...if you use that symbol in a conversation with a…
  • How to Manage Your Hotel’s Online Presence in 2015

    18 Feb 2015 | 4:10 am
    Whether you’re a brand new 3-bedroom guest house or a successful hotel chain (especially if you’re a successful hotel chain), you can no longer ignore the digital era we are now in. Image Source It is now dead-easy for anyone to search for your business online – and whether you’ve made an effort to control your online presence or not, there will be some information about your bed and breakfast/hotel/guest house online. Mark my words, someone will have left a review somewhere, whether it’s on Facebook, Trip Advisor or a small hard-to-find travel forum – your guests will be talking…
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