• Most Topular Stories

  • Booking sites ramp up integration of Apple Pay, Google Wallet

    AH&LA SmartBrief
    19 Dec 2014 | 9:06 am
  • Las Vegas Mega-Flop: How Dubai Lost Billions Gambling on Vegas Hotels

    Hotel News
    21 Dec 2014 | 7:02 am
    When the Dubai government's investment arm, Dubai World, rode into Las Vegas in 2007 with a multibillion-dollar plan to buy a big stake in The Strip, it seemed a brilliant move. It bought a large holding in MGM Resorts International and a 50% stake in the half-finished CityCenter complex, cementing its role as a central player in Las Vegas.
  • Check-Out Folio: Sorry If We Got You Drunk This Week

    HotelChatter -
    19 Dec 2014 | 2:45 pm
    It's our weekly wrap-up, Check-Out Folio where we round up the best (Credits in folio-speak) and worst (Charges) hotel news of the week. Got a scoop? Or just want to share a recent hotel story? Tell us all about it! CREDITS · STARWOOD FREES THE WIFI FOR ALL SPG MEMBERS · VIRGIN HOTELS ARE IN THE KNOW · BIKE DTLA WITH ACE DTLA ALSO: Hotel Holiday Cocktail Week That Goes Beyond Eggnog Drinks CHARGES · SAM NAZARIAN BLOWS IT IN VEGAS · IHG BUYS KIMPTON · YOUR NEXT HOTEL BED MIGHT BE A HOSPITAL BED ALSO: Hotel sob stories
  • Spirit of Giving

    Marriott on the Move
    Marriott on the Move
    21 Dec 2014 | 7:24 am
    Each year, I talk to a group of job trainees from Washington D.C. Central Kitchen and try to leave them with a few words of wisdom. We recently met in our executive boardroom. It’s a far cry from the streets of the nation’s capital where many used to live. DC...
  • 2014 – What a year!

    Saturday Briefing
    13 Dec 2014 | 2:02 am
    BY DR. RICHARD KELLEY –  As we publish the last edition of Saturday Briefing for 2014, I look back with a great deal of pleasure and pride at everything we have accomplished in the past 12 months. Although our company is … Read More. To read the entire article please click the article title above.
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    Hotel News

  • Las Vegas Mega-Flop: How Dubai Lost Billions Gambling on Vegas Hotels

    21 Dec 2014 | 7:02 am
    When the Dubai government's investment arm, Dubai World, rode into Las Vegas in 2007 with a multibillion-dollar plan to buy a big stake in The Strip, it seemed a brilliant move. It bought a large holding in MGM Resorts International and a 50% stake in the half-finished CityCenter complex, cementing its role as a central player in Las Vegas.
  • Balan Paravantavida has been appointed Hotel Manager at JW Marriott...

    21 Dec 2014 | 4:54 am
    Paravantavida joins with more than 30 years of hospitality experience in handling pre-openings, conversions and takeovers of Marriott International hotels in six countries, across three continents. He brings with him a strong operational background and experience in business, luxury convention and resort properties.
  • The Gaylord Opryland Resort

    21 Dec 2014 | 12:50 am
    If you're one of those people for whom the Christmas season cannot arrive fast enough, you need to spend a few days at the Gaylord Opryland Resort. I stayed at the nearly 3,000-room property recently and had no idea what I was in for - starting with the moment I pulled back the drapes and opened the French doors to my quaint balcony overlooking a scene that would put even the biggest Scrooge in the holiday spirit.
  • Four Seasons Hotel on Abu Dhabi's Al Maryah Island completes...

    20 Dec 2014 | 10:35 pm
    A rendering of the Four Seasons Hotel Abu Dhabi on Al Maryah Island once the project is completed, on track for Q2 2016 opening Four Seasons Hotel and Resorts, operator of the Four Seasons Hotel Abu Dhabi on Al Maryah Island, and Mubadala Development Company, the Abu Dhabi investment and development company that master-planned and is developing Al Maryah Island, today announced the completion of the hotel's structural framing.
  • IHG signs two InterContinental Hotels in Europe.

    20 Dec 2014 | 5:31 pm
    InterContinental Hotels Group announced the signing of two InterContinental Hotels in two focus markets in Europe: InterContinental Dublin will bring iconic luxury to Ireland, and InterContinental Baku represents the brand's debut in Azerbaijan. From 1 January, 2015 InterContinental Dublin will operate under a franchise agreement with Ballsbridge Hotel Limited, an affiliate of London & Regional Properties.
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    HotelChatter -

  • Check-Out Folio: Sorry If We Got You Drunk This Week

    19 Dec 2014 | 2:45 pm
    It's our weekly wrap-up, Check-Out Folio where we round up the best (Credits in folio-speak) and worst (Charges) hotel news of the week. Got a scoop? Or just want to share a recent hotel story? Tell us all about it! CREDITS · STARWOOD FREES THE WIFI FOR ALL SPG MEMBERS · VIRGIN HOTELS ARE IN THE KNOW · BIKE DTLA WITH ACE DTLA ALSO: Hotel Holiday Cocktail Week That Goes Beyond Eggnog Drinks CHARGES · SAM NAZARIAN BLOWS IT IN VEGAS · IHG BUYS KIMPTON · YOUR NEXT HOTEL BED MIGHT BE A HOSPITAL BED ALSO: Hotel sob stories
  • San Juan: Hotel Holiday Cocktail Week 2014: San Juan Marriott’s Tropical Eggnog

    Janice Tober
    19 Dec 2014 | 1:02 pm
    ‘Tis the season to celebrate and there’s no better way than with a holiday-inspired beverage. And, as we all know, a holiday cocktail a day keeps the Grinch away. For Hotel Holiday Cocktail Week, we’ve scanned the globe for some delectably delicious cocktails that will leave you humming a merry tune that doesn’t include, “You’re a Mean One, Mr Grinch.” For those of you lucky enough to find yourselves in a tropical idyll over the holidays, way to plan ahead. For the rest of us, we’ll have to content ourselves with having this tropical version of eggnog…
  • Which Residence Do You 'Prefer' From The Preferred Hotel Group?

    19 Dec 2014 | 11:26 am
    The Preferred Hotel Group is set to unveil their own solution to the modern traveler's dilemma of wanting a place that feels like home but which also comes with luxury hotel amenities and services.Preferred Residences, officially launching in January, is a collection of "exceptional villas, bungalows, condominiums, and other idyllic units available at renowned luxury hotels and resorts." About 22 residential properties at resorts and hotels that are already existing members of Preferred's hotel collection have been selected, with locations ranging from The Broadmoor in Colorado Springs…
  • Bora Bora: The Hotel Bora Bora Might Be Resurrected Again Soon

    19 Dec 2014 | 10:38 am
    We'll probably get coal in our stocking for this latest hotel rumor but Santa Claus already has us on the naughty list, so here it goes: We got this cryptic email in our inbox a few weeks ago that said: A Very wealthy Russian is in process of buying a number of Aman Hotels, including the renowned Hotel Bora Bora on the island of Bora Bora which was closed completely some 5 years ago. With plans to completely renovate or re-build. (The emailer also wrote "Arman Hotels" but we've taken the liberty of correcting it to Aman, since surely that's what they were talking about.)This is interesting…
  • New York: This Holiday Exhibit at The Dream Downtown Takes Us 'Through The Looking-Glass'

    19 Dec 2014 | 9:07 am
    We stopped in to the uber-artsy Dream Downtown this week to check out their current holiday exhibit. From the photos alone, we were admittedly a little dazed and confused - and maybe that's the point - so we had to see it for ourselves. And we're glad we did. It's creative, eye-catching (eye-popping rather) and a little mind-bending to boot.
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    Marriott on the Move

  • Spirit of Giving

    Marriott on the Move
    21 Dec 2014 | 7:24 am
    Each year, I talk to a group of job trainees from Washington D.C. Central Kitchen and try to leave them with a few words of wisdom. We recently met in our executive boardroom. It’s a far cry from the streets of the nation’s capital where many used to live. DC...
  • It Comes From the Soul

    Marriott on the Move
    6 Dec 2014 | 12:06 pm
    I’m often asked, “How did you create such a great culture at Marriott?” There’s no magical formula or business consultant that you call and say, “build us a culture.” It comes from the soul of the executive team usually the founder. In our case, it came from our co-founders, my...
  • Fight For What We Care For

    Marriott on the Move
    30 Nov 2014 | 4:12 pm
    More than a year ago, Donna and I lost our beloved son, Stephen, who had been diagnosed in his teens with a rare mitochondrial disease that slowly cost him his eyesight, his hearing, his strength, and finally, his life. Since then, I have not stopped asking questions. I have not...
  • Life is short. Go places

    Marriott on the Move
    23 Nov 2014 | 2:12 pm
    This is a story about the Gonce family, who live in Oak Grove, Mississippi. They are discoverers. Daughters, Lauren and Leslie started out on a trip to Chicago to visit The American Girl store. Their mom and dad, Chris and Leslie, took some detours along the way. This is how...
  • The Lizard and the Boy

    Marriott on the Move
    16 Nov 2014 | 10:28 am
    If you’ve ever loved something special, you know how upsetting it can be to have it lost. Over the years, our youngest guests have left behind (or lost) toys, books, balls, you name it… But not until recently has someone lost a lizard. I received a letter from the Marco...
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    Saturday Briefing

  • 2014 – What a year!

    13 Dec 2014 | 2:02 am
    BY DR. RICHARD KELLEY –  As we publish the last edition of Saturday Briefing for 2014, I look back with a great deal of pleasure and pride at everything we have accomplished in the past 12 months. Although our company is … Read More. To read the entire article please click the article title above.
  • Outrigger Resorts sponsors XTERRA Trail Run World Championship

    13 Dec 2014 | 2:01 am
    BY GLAIZA DE GRACIA AND KATHY HANSBERRY — A crisp December morning in Hawai‘i greeted over 2,000 runners from around the world at Kualoa Ranch for The Paul Mitchell XTERRA Trail Run World Championship race. On Sunday, Dec. 7, the … Read More. To read the entire article please click the article title above.
  • More seasonal merriment

    13 Dec 2014 | 2:01 am
    BY KATHY FOLEY — As promised, here are more holiday photos as host celebrations are held near and far. Read More. To read the entire article please click the article title above.
  • Outrigger joins in the 30th celebration of Honolulu City Lights

    13 Dec 2014 | 2:01 am
    BY KATHY HANSBERRY — It all began in 1985, when the late Mayor Frank F. Fasi created a free event that included a lighted tree on the main lawn, tree display in the courtyard, holiday concert and displays of light … Read More. To read the entire article please click the article title above.
  • An evening of remembrance

    13 Dec 2014 | 2:01 am
    BY NANCY DANIELS — Thousands lined Kalakaua Avenue last Sunday for the Pearl Harbor Memorial Day Parade, which is held each Dec. 7 to commemorate the anniversary of the attack on Pearl Harbor. From its start, the parade has been … Read More. To read the entire article please click the article title above.
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    Living with Legends: Hotel Chelsea Blog

  • RIP: Larry (Nikki) Nichols - 1941 - 2014

    Anonymous Blogger
    9 Dec 2014 | 6:52 am
    It is with sadness that the Chelsea Hotel community learned of the recent passing of Nikki Nichols. According to his good friend, Gabriel Marchisio, Nikki was born in Portland, Oregon in August 1941and died there on December 7, 2014. Nicky Nichols was an actor and costume designer, best known for his work on Jodorowsky’s The Holy Mountain (1973). Nikki resided at the Chelsea Hotel from 2003 - 2006. Nikki at the Chelsea in 2010 During that time, Nikki and his pug Wallis, were welcome fixtures in the Hotel Chelsea lobby.  Nikki was someone who could always be counted on to support…
  • This week in Gentrification Art/Entertainment

    Anonymous Blogger
    18 Aug 2014 | 9:51 am
    Monday, 8/18/14 – 10:00 PM Tonight you can hit catch the monthly “Gentrification” comedy series at Brooklyn restaurant, The Creek and the Cave.  Comedy starts at 10:00 PM.  The monthly event is hosted by Dee Marie & Tiana Miller. Thursday, 8/21/14 – 8:30 PM On Thursday, August 21, “It’s so up and coming…” Khalid Rahmaan hosts the free comedy show in almost gentrified Brooklyn, with music from DJ Mike Styles. Every 1st & 3rd Thursday of the month @ 8:30 pm. So you don’t feel like hitting a comedy club in Brooklyn for your dose of “gentrification…
  • Fighting the Power of Greed with Poetry: Poetic People Power’s “Closed: NYC Shuts its Doors to Artists”

    Anonymous Blogger
    25 Jul 2014 | 7:40 am
    Poetry readings are a decidedly mixed bag: they can be interminable snooze-fests, or, like Wednesday night’s show by the folks from Poetic People Power, exciting, engaging, and inspirational.  In the show, seven New York area poets took on the topic of the ongoing gentrification of New York and how the increasing rent and destruction of community space is making it impossible for artists to live here anymore. The seven poets—Shetal Shah, Pamela Sneed, Justin Woo, Scottt Raven, Tara Bracco (who also produced and hosted), Andy Emeritz, Vaimoana Niumeitolo were all highly competent and…
  • Brooklyn Artist Appeals for Selfies for Anti-Gentrification Documentary Project

    Anonymous Blogger
    24 Jul 2014 | 9:30 am
    As Brooklyn social worker and performer Imani Henry points out, and as most of us are seeing first hand, “rents are increasing while incomes are decreasing.”  In a recent article in The Guardian, Chris Toenes, a social worker who supports Henry's program, relates an anecdote about an older man who is astonished to find out that the old African American neighborhood of Braggtown, North Carolina, has now been rechristened as “Colonial Heights”, by developers hoping to attract a more well-to-do class of residents. The neighborhood’s new name, of course, betrays an ominous…
  • Between Riverside and Crazy: One Man’s Struggle to Keep His Rent-Stabilized Apartment

    Anonymous Blogger
    21 Jul 2014 | 6:26 am
    With their backs to the wall, creative artists are struggling to come to terms with the forces of gentrification that are altering their lives beyond recognition.  So, in a sense, it’s no surprise to find a playwright wrestling with this subject, which after all, touches many of them personally.  On the other hand, probably due to the complexities of the issues surrounding rent control, eviction proceedings, social engineering, city corruption, etc., there haven’t been many attempts.  That’s why Between Riverside and Crazy, a new play by the Atlantic Theatre Company,…
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    Station Casinos Blog

  • $600K Big Bingo Weekend IV is Coming to Las Vegas

    Benjamin Barber
    19 Dec 2014 | 3:50 pm
    Bingo aficionados dust off your lucky daubers and get read to rumble! In 2015, Big Bingo Weekend IV kicks off February 21st and runs through February 24th. As the name suggests, there are $600,000 in prizes available. Naturally,  this event is popular with both Las Vegas locals and bingo enthusiasts from around the globe due to the size […] The post $600K Big Bingo Weekend IV is Coming to Las Vegas appeared first on Station Casinos Blog.
  • Slot of the Week | Kitty Glitter™

    Benjamin Barber
    12 Dec 2014 | 10:37 am
    Play IGT’s Kitty Glitter at Station Casinos Cat lovers rejoice!  If you love your feline friends and video slot play, IGT’s Kitty Glitter is the game for you.  This game features a ton of wild symbols, 30 paylines, Free Spins Bonus, and the stars of the show, Kitty Cats! The rules of this popular slot are fairly straightforward. […] The post Slot of the Week | Kitty Glitter™ appeared first on Station Casinos Blog.
  • Top 5 Reasons to Travel to Vegas this Winter

    Benjamin Barber
    4 Dec 2014 | 10:27 am
    If you’re currently snowed in and freezing your keister off in the Northeast or Midwest, think happy thoughts, and make an escape plan. Just a few days of fun in a sunny place can really help with the winter doldrums. For example, traveling to Las Vegas during the middle of winter can break up those dreary […] The post Top 5 Reasons to Travel to Vegas this Winter appeared first on Station Casinos Blog.
  • Best Thanksgiving Dinners in Las Vegas | Be Our Guest

    Benjamin Barber
    26 Nov 2014 | 2:14 pm
    We’d be honored to serve you as distinguished guests this Thanksgiving. If buffets aren’t your style, please join us at our Grand Cafes for a traditional holiday meal. Sit down, relax, have a glass of wine, and we’ll bring the food to you. No need to wait in line at the buffet. Get a table and take time […] The post Best Thanksgiving Dinners in Las Vegas | Be Our Guest appeared first on Station Casinos Blog.
  • Best Thanksgiving Buffets 2014

    Benjamin Barber
    25 Nov 2014 | 5:25 pm
    It’s that time of year again where the turkeys take one for the team and provide us with a scrumptious meal. The best buffets however, serve more than gobblers for this festive feast. For Thanksgiving 2014, Station Casinos has 3 buffet menus available depending on which location you visit. Not to worry, we’re going to […] The post Best Thanksgiving Buffets 2014 appeared first on Station Casinos Blog.
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    FeedBlitz News

  • Hurry up and Wait: Delayed Gratification for Autoresponders

    Phil Hollows
    8 Dec 2014 | 7:28 am
    FeedBlitz has offered comprehensive, multi-step autoresponders for years now. They’re great for saying thanks, delivering incentives, or offering multi-step courses. Couple an autoresponder sequence to other lists using FeedBlitz’s triggers, start a signup with a parser, and you’ve got a very capable automated email marketing solution. A typical autoresponder sequence starts immediately. You sign up for a list, and your incentive is delivered right away. You make your purchase, et voila! A thank you missive is en route, toute suite. It’s what people expect to happen.
  • So long, Zombie Google Reader

    Phil Hollows
    1 Dec 2014 | 6:29 am
    We all know how to stop a zombie, right? Get it in the head. Fine in the movies or “The Walking Dead,” but it’s not so simple for zombie products or technologies. Case in point: Google Reader. The product was “killed” by Google in the middle of 2013, and it was no longer available to end users. So it was dead and buried, right? Wrong. It was a zombie. The back end of Google Reader kept on plugging away, checking feeds, dutifully reporting how many subscribers it was polling on behalf of. Like the Energizer bunny, It kept on going and going and going … until…
  • For the Fallen – We Will Remember Them

    Phil Hollows
    11 Nov 2014 | 4:15 am
    They shall grow not old, as we that are left grow old: Age shall not weary them, nor the years condemn. At the going down of the sun and in the morning We will remember them. From “For the Fallen” by Robert Laurence Binyon For the benefit of my mostly US audience, in the UK and many other countries we buy paper poppies around the 11th to commemorate those who served and those who fell during the World Wars. The poppies specifically memorialize the killing fields in France and Belgium during WWI where the “lions led by donkeys” on both sides killed each other in…
  • Resolved: Overnight click-through issues

    Phil Hollows
    2 Nov 2014 | 4:57 am
    Although feeds were being served and email sent OK, some publishers experienced click-through issues overnight; the problem has now been resolved. We’re sorry for any inconvenience. Any subscribers seeing an error message now need to simply refresh the page. Today, job 1 is to update our monitors to better detect this kind of issue, which unfortunately went undetected by our automated system health tracking.        Related StoriesFeeds, Clicks and DNS ProblemsSome Metrics May Be Missing TemporarilyFalse Alarms and Click Through Issues Aug 1 
  • The One Easy Gmail Tip for Tracking and Testing

    Phil Hollows
    1 Oct 2014 | 7:48 am
    We recently sponsored the slightly-awkwardly-named-but-totally-worthwhile Type-A Parent Conference in Atlanta, and so naturally the topic of email came up (surprise!), especially in relation to testing email forms with different email accounts. It can be a real pain to create yet another email address for your site, and so we all have only a few addresses to go around. Right? Wrong! If you have a gmail account – and who doesn’t? – you effectively have an infinite number of email addresses. And I was surprised how few of the experienced bloggers and content marketers I met…
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    Hospitality Marketing Blog

  • An Open Letter to Jeff Bezos – CEO of Amazon

    Madigan Pratt
    24 Nov 2014 | 7:19 am
    Dear Mr. Bezos, Congratulations on Amazon’s impending move into the online travel business. It’s exciting that Amazon is a great admirer of high-end, independent hotels and resorts and values the uniqueness of this segment.  I wish you great success with your initial launch in four U.S. cities We hope that your expansion into the Caribbean comes soon. Here are five properties that should be at the top of your consideration set. Each fits your criteria, is independent and carries a four-star TripAdvisor rating or higher. Three sport a coveted five-star rating. All, like Amazon, have…
  • Helping Hotels Scare Up More Boo!-kings

    Madigan Pratt
    30 Oct 2014 | 2:21 pm
    MP&A Digital & Advertising recently carved up some Halloween fun for its hospitality clients.  The result, a howling good time and “spook-tacular” photo and video content to share across social media and beyond. MP&As luxury Caribbean resorts who benefited from a pumpkin carving party were Jamaica Inn in Ocho Rios, Jamaica; Nisbet Plantation Beach Club in Nevis, West Indies; The Somerset on Grace Bay, Turks and Caicos: Bolongo Bay Beach Resort in St. Thomas, USVI;  Rosalie Bay Resort in Dominica. Local client Two Rivers Country Club at Governor’s Land in…
  • The Case for Hotel Videos

    Madigan Pratt
    8 Oct 2014 | 7:27 am
    Do you know any hoteliers that have been putting off creating professionally produced videos for their small luxury hotel? I’ll bet you do and the reason is most likely that they are just too expensive. Really? This is perhaps the most common reason a company, including hotels, will use when it doesn’t want to purchase something. Sure, it will cost money, but what are the benefits? How much revenue will videos produce? What will be your return on investment? It’s not about how much something costs, but how ROI a hotel can expect. The problem is no video production company…
  • What in Hell is the U.S.P.? And Why Do You Need One? Redux

    Madigan Pratt
    19 Aug 2014 | 7:06 am
    Every so often it’s a good idea to step back and review the real definition of the U.S.P.  While the Unique Selling Proposition is one of the most basic and important components of a hotel’s marketing program it is also one of the least understood. Consultants and advertising agencies are developing varying definitions of the U.S.P., some of which are quite far from the original. So, following is an updated article on the subject and several new examples of hotels that have developed and benefitted from having a strong U.S.P.’s. Enjoy, Madigan “Today, the U.S.P. is…
  • The Most Effective Yet Underutilized Hotel Marketing Discipline

    Madigan Pratt
    11 Aug 2014 | 7:40 am
    Public relations, online advertising, websites, SEO, sales, social media and email are all common forms of marketing used by small luxury hotels today. They are assembled in various mixes to form a hotel’s marketing and communications plan. These plans get the word out and hopefully generate the revenue that management and owners budgeted. Sometimes they do and sometimes they don’t. Over the course of the past few years far too many have proven they don’t. So why are so many small luxury hotels missing the mark when hotel chains, casinos and even cruise lines are meeting goals? You…
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  • How to influence’s algorithm without paying more commissions
    18 Dec 2014 | 11:10 pm
    Maximizing OTA algorithms without paying more fees is what smart marketers need to opt for in a world where online visibility is dominated by the major online travel agents. Here are a few ideas on how to improve your rankings on & Co. without just paying more commissions.
  • User experience best practices for mobile travel sites
    18 Dec 2014 | 11:09 pm
    Successful mobile travel sites invite users to browse and book with compelling visual navigation, advanced search options, a slide-in main menu, and a reduced number of lengthy page loads, finds new user experience research from Usablenet.
  • Stayful, the Priceline for boutique hotels, comes to iOS
    18 Dec 2014 | 11:08 pm
    Stayful, the travel site launched last year and founded by industry execs from Expedia and, has now gone mobile. Stayful’s big idea is to allow users to negotiate for better prices on unsold inventory, by offering a platform that shows available rooms and suggested bids.
  • How to deal with travel writers
    18 Dec 2014 | 11:07 pm
    What, exactly, is the difference between a journalist who covers travel and a travel writer? The answer, nowadays, is that are is increasingly little difference between these job descriptions and what each type of writer looks for. Why? Because lines have been blurred.
  • Top five trends in China’s outbound travel market for 2015
    18 Dec 2014 | 11:06 pm
    According to proprietary research conducted by Attract China, the US tourism industry can expect to see as many as 2.85 million Chinese visitors in 2015, where they will spend more than $15 billion dollars. Here are the company's top five 2015 travel trends that industry leaders need to know about Chinese tourism.
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    Hotel F&B Observer

  • Revolutionizing the Way Restaurants Take Reservations

    Fred DeMicco
    18 Dec 2014 | 6:30 am
    For decades now, restaurants have struggled with their reservation systems. Some businesses still do it all using pencil and paper, which requires a lot of time and erasers, while others have become trapped paying the growing fees from OpenTable and systems alike where their profits are immediately slashed. With the innovation of a new technology [...]
  • Chipotle – Writing The Recipe For Success

    Geoffrey Sagrans
    16 Dec 2014 | 9:24 am
    If I would have told you 10, 20 or 30 years ago that industry giants like McDonalds, Burger King, Red Lobster and Olive Garden (to name a few) were going to someday deal with some of the same growth issues as mid-priced table service operations I would have been laughed out of the room. [...]
  • How Americans Will Be Eating In 5 Years And How It Will Impact Our Industry

    Geoffrey Sagrans
    16 Dec 2014 | 9:23 am
    In August of this year USA Weekend ran a story called “Food is changing: what we’re eating, how we’re eating it and where it’s all coming from.” The opening paragraph of the article discusses where we have come from in our focus on food. The transformation of food in our society has [...]
  • The Power and Prize of Evoking Emotion

    Ron Wichowski
    16 Oct 2014 | 8:41 am
  • Making Sandwiches Without Bread – No Joke

    Meg McDonough
    16 Sep 2014 | 5:58 am
    Creative chefs have learned that in order to appeal to the masses, oftentimes by incorporating a new recipe, or just reviving an older one with slight modifications and visual appeal, it has become de rigueur to present appetizers and tapas with a touch of S.A.L.T.
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    Happy Hotelier

  • Ed Ruscha: Ostend – La Jolla – Venice – The Hague

    21 Dec 2014 | 1:31 pm
    Ed Ruscha: Ostend – La Jolla – Venice – The Hague An acrylic on canvas painting by Ed Ruscha, but also a Mural at the La Jolla Branch of the Museum of Contemporary Art of San Diego, California (see the second photo right) 1995-1996, acrylic on PVC coated fabric. Collection Museum of Contemporary Art San Diego, Museum purchase with proceeds from Museum of Contemporary Art San Diego Art Auction 2006, and from prior donations by Susan and Frank Kockritz and Mr. and Mrs. Norton S. Walbridge. © Ed Ruscha. Ostend? I took this photo in Ostend, Belgium at the exhibition The Sea…
  • The Sea – A tribute to Jan Hoet

    19 Dec 2014 | 7:22 am
    The Sea – A tribute to Jan Hoet Currently in the Belgian city Ostende there is an exhibition in various locations in honor of curator Jan Hoet who passed away January 27, 2014, before the exhibition atarted. I’ve visited it and it is really worth while the journey. Open until April 19th, 2015. The installation “Altar” at the beach by Kris Martin is part of the exhibition. It refers to a triptych by Van Eyck and gives a view on the Sea (and the air above the sea off course) The sea has always been a great source of inspiration for the arts. Its attraction can…
  • The Hague Eon Power Station

    12 Dec 2014 | 1:46 am
    Just an idea to post more frequent here on the blog is trying to post more of my photo’s more or less simultaneously as I post them to Picfair. This Eon Power station is gas turbine powered and is located near the The Hague city center and actually around the corner where I live. The Hague Eon Power Station is a post from: Happy Hotelier. Would you like to subscribe to my newsfeed, or my weekly newsletter? Last update: Friday, December 12, 2014The Hague Eon Power Station is a post from: Happy Hotelier. Would you like to subscribe to my newsfeed, or my weekly newsletter?
  • Simple Carver?

    5 Dec 2014 | 5:20 am
    Simple Carver? Shortly after the Dutch Carver Project went bankrupt, BMW published its Simple Project… I understood recently when I found this Youtube video of the Simple Carver… Simple is the acronym for Sustainable and Innovative Mobility Product for Low Energy consumption, a vehicle concept combining features and advantages of both motorcars and motorcycles. The concept owes its protective passenger compartment to motorcars whereas the streamline shape, the two occupants seated one behind the other and the uniquely driving experience are naturally owed to motorcycles.
  • 2017 America’s Cup 35 in Bermuda

    4 Dec 2014 | 5:09 am
    2017 America’s Cup 35 in Bermuda The #35 campaign is right on its way with the announcement that Bermuda will be the venue of choice for the 2017 America’s Cup finals. 2017 America’s Cup 35 in Bermuda is a post from: Happy Hotelier. Would you like to subscribe to my newsfeed, or my weekly newsletter? Last update: Thursday, December 4, 20142017 America’s Cup 35 in Bermuda is a post from: Happy Hotelier. Would you like to subscribe to my newsfeed, or my weekly newsletter?
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    Smith Travel Blog

  • From the suitcase of… Baiba Grase

    Rachel Juarez-Carr
    20 Dec 2014 | 7:02 am
    Baiba – our London HQ’s resident multi-lingual Latvian holiday-planning superstar – is one of the Smith Travel Team’s top honeymoon experts. She’s travelled more than almost anyone else we know. Last trip Sri Lanka. I went absolutely everywhere, but some of my favourite spots were Kandy (beautiful lake), Trincomalee (rugged beach), Bentota (best beach), Galle (most atmospheric world heritage site city on the planet), Yala (leopard watching!) and Koslanda (amazing waterfalls). Next Trip Canada. I am going to Vanvouver, Vancouver Island, Fogo Island, Toronto, Montreal,…
  • Coach House Hotel, Yorkshire: hotel of the week

    Kate Weir
    19 Dec 2014 | 9:02 am
    After the last champagne cork pops on New Year’s Eve, we’ll want a winter break in a cosy boutique hotel where we can pig out on estate-to-plate cuisine and work off our Christmas excesses rambling o’er the Yorkshire Dales – bundled up in thermals, of course. And afterwards, we’d like to snuggle up in a room on a charming Georgian estate… luckily, Coach House Hotel in Richmond fits the bill nicely.  Style Gastro coaching inn Setting Georgian country estate Why this week? Because who wants to make the start of the new year duller with dryathlons, guilt-induced…
  • Winter-sun wardrobe wonders: Penny Klein’s packing tips

    Lucy Fennings
    18 Dec 2014 | 1:03 pm
    Sunny, stylish destinations call for a scorching-hot holiday wardrobe. Heidi Klein co-founder Penny Klein sorts out your winter-sun style dilemmas with her guide to looking good around the world – and exclusive shopping discounts to help you get your new-season capsule wardrobe… JAMAICA Where to go Make like Bond and his girl at the filmic Goldeneye resort in Jamaica: there’s a spa you can swim or kayak to; villa-style accommodation on a soft sandy beach; torch-lit dining under a full moon, and an alluring literary pedigree – all giving this Caribbean idyll the edge over its…
  • Hotel La Semilla, Riviera Maya: hotel of the week

    Amelia Mularz
    15 Dec 2014 | 3:13 pm
    Call it rough luxe; call it shabby chic. Either way, the hand-plucked antiques that fill this boutique hotel in Mexico’s Riviera Maya are charmingly retro. At Hotel La Semilla, enjoy pastries and house-made jams in the copal tree garden, and then grab a beach kit (packed with towels and umbrellas) and stake out a place in the sand.    Style Modern Mexican flea market Setting Playa del Carmen garden Why this week? With the New Year just around the corner, we imagine you’re in a resolution-making mood right now. Lay off the greasy chips. Travel more. Spend less. Enjoy a sunset aperitif…
  • Festive party playlists: sound advice from Music Concierge

    Lucy Fennings
    8 Dec 2014 | 9:53 am
    Having a Christmas party? (Yes, that drinks-with-neighbours thing counts.) Need a playlist, pronto? Our resident TuneSmith, dazzling party DJ and audio animateur Rob Wood – founder of Music Concierge – lays down sound advice about background music and puts together a jingle-bells-free Top 10 Xmas Tunes soundtrack for your seasonal shindigs, be they New Year nibbles or Christmas Eve carnage… There’s an art to throwing a great party and music is at the heart of it. If people are going to really enjoy themselves, the music needs to be thought through. Preparation is everything.
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    Hotel Law Blog

  • Hotel Financing 2015: JMBM’s “preferred” EB-5 construction financing program for top developers and projects.

    Jim Butler and the Global Hospitality Group®
    5 Dec 2014 | 10:15 pm
    06 December 2014 Click here for the latest articles on EB-5 Financing.    JMBM is sourcing low-cost mezzanine capital for new construction through EB-5 financing for its top developer-clients. To qualify for this program, the borrower must be an experienced developer with a superb track record, a superior reputation and a great project. If you don’t meet those threshold requirements, then don’t read any further, because this program does not apply to you. If you are still reading, the question is: “Can you benefit from mezzanine financing with an all-in cost to you of…
  • Condo hotels: Don’t forget the secret sauce!

    Jim Butler and the Global Hospitality Group®
    28 Nov 2014 | 4:24 pm
    28 November, 2014 Click here for the latest articles on Condo Hotels Condo hotels: Don’t forget the secret sauce! by Jim Butler, Bob Braun and Guy Maisnik Condo Hotel Lawyers Condo hotels are back in vogue as “securities” Developers particularly like the “new model” where condo hotel investments are offered as a “securities” using the new SEC Rule 506(c) for private placements with public solicitation. Unfortunately, in their enthusiasm for this new model– which is well deserved – many developers will create dysfunctional structures that will be…
  • Prediction 2015: Chinese investment wave will create many opportunities in the US

    Jim Butler and the Global Hospitality Group®
    11 Nov 2014 | 3:23 pm
    11 November 2014 Click here for the latest articles on Chinese Investment or here on EB-5 Financing. As the Chinese economy continues to become more important globally, we are seeing a shift in Asian investment in the United States, particularly in California. Chinese investors will become even more active and influential over the next 10 years, and will continue adapting to Western business practices while retaining a critical sensitivity to their Chinese roots and the demographics of the Chinese population in the United States. The ineluctable demographics China’s demographics are…
  • ADA Lawyer: FedEx sued for failures regarding the hearing and speech impaired

    Jim Butler and the Global Hospitality Group®
    7 Nov 2014 | 1:50 pm
    07 November 2014 Click here for the latest articles on ADA ADA Lawyer: FedEx sued for failure to provide effective auxiliary aids and services for hearing and speech impaired employees and job applicants by Marty Orlick | ADA Compliance & Defense Lawyer Effective communication with blind, low vision, deaf, hard-of-hearing, speech impaired and cognitively challenged employees, potential employees, customers and guests is one of the fundamental tenets of the Americans with Disabilities Act of 1990 (“ADA”). For nearly 25 years, the ADA has been the most sweeping civil rights…
  • Using condo hotels for financing new hotel development: Traditional condo hotel structures as “non-securities”

    Jim Butler and the Global Hospitality Group®
    4 Nov 2014 | 5:06 pm
    05 November 2014 Click here for the latest articles on Condo Hotels High end hotel development in 2015 Almost every developer of a high end or luxury hotel in 2015 will at least consider using the condo hotel approach as a financing technique for new development, conversion or adaptive reuse projects. Anyone evaluating a condo hotel structure needs to know, that with recent changes in the law, there are now two different approaches available: (1) Non-Security Approach — This is the traditional approach used for almost every condo hotel offering for the last 50 years. It requires that…
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    National Real Estate Investor

  • Are We in a Multifamily Bubble?

    19 Dec 2014 | 8:43 am
    Gary Goodman The question of whether we are in a multifamily bubble is one that has recently been on the minds of many real estate investors. read more
  • 2014 Retail Investment Sales Set to Surpass Last Year’s Figures

    18 Dec 2014 | 8:06 am
    It looks like this will be a merry holiday season for sellers of retail properties, as both transaction volume in the sector and price per sq. ft. continued to increase in the fourth quarter. read more
  • 10 Must Reads for the CRE Industry Today (December 18, 2014)

    18 Dec 2014 | 7:12 am
    Darden Restaurants is exploring options for capitalizing on its real estate, reports Orlando Business Journal. Moody’s downgraded the stock of American Realty Capital Properties to junk status, according to Commercial Property Executive. MarketWatch reports multifamily rents rose at the fastest pace in six years this November. These are among today’s must reads from around the commercial real estate industry. Content Classification:  Curated read more
  • American Apparel: Sticky Changeover?

    17 Dec 2014 | 8:12 am
    Yesterday, American Apparel officially terminated its CEO and founder Dov Charney and replaced him with veteran fashion executive Paula Schneider. But that may not be the end of the beleaguered Los Angeles–based company’s woes. Content Classification:  Curated read more
  • Demand for Office Space Heats Up as FIRE Sectors Recover

    17 Dec 2014 | 8:05 am
    Professional services that have traditionally led demand for office space, including finance, insurance and real estate, have finally made a comeback after a slump following the recession. Office market experts hope that the sectors, collectively referred to as FIRE, will now join with the tech and energy industries to heat up office demand in primary cities in 2015. read more
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    Free Food & Beverage Magazines and Downloads from

  • How Figaro's finally took Control of Its Franchises' Online Listings

    19 Dec 2014 | 12:00 am
    With SinglePlatform, restaurant groups and franchise owners are able to capitalize on the ever-changing search behavior of local customers across the top search engines, review sites, and mobile apps. Restaurant groups and franchises can easily update, edit, and publish rich content including menus, prices, and photos for all of their locations across the top online publishing networks.The ability to update each and every location's unique information from a single dashboard ensures that they're able to deliver a consistent, valuable experience to their customers while providing them with the…
  • How Restaurant Groups Can Take Control and Reach New Customers

    19 Dec 2014 | 12:00 am
    If your restaurant doesn't accurately appear in local search results, you're missing out on new business.Ensuring that your restaurant appears in local search results is a crucial task. Not only do you want your restaurant's different locations to be listed, you also want your information to be accurate across all the places consumers are searching.This guide is designed to help you understand the mechanics of local listings so you can answer the following questions:How are consumers finding listings through local search? Where does local listing information come from?How can I make sure my…
  • How Mobile Search Can Help Restaurants Find Their Next Great Customer

    19 Dec 2014 | 12:00 am
    The way consumers find and choose restaurants has evolved dramatically. When looking for a place to eat, consumers will search on search engines like Google, look for nearby locations with apps like Foursquare, read reviews on review sites like Yelp, and even look at menus across all of these different platforms. The popularity impacts all restaurants, but is even more important for restaurant groups and franchises. It's not enough to simply have a website for your restaurant and its different locations; you also need to have information like location, hours, and menu across all of these…
  • The Essential Guide to the Food Safety Modernization Act

    5 Dec 2014 | 11:20 am
    In this exclusive guide we'll cover:Why FSMA was legislated.The timeline for implementation and enforcement.What it means to businesses in the U.S. and suppliers around the globe.What FDA powers and requirements are currently in effect and what is incoming.What the Act's key provisions will look like when they are fully implemented.Whether you're new to the Act, looking for a refresher, or simply want an outlook on what FSMA requirements are coming down the pipes, you'll find this guide a useful resource for understanding FSMA and what it means to you.Request Free!
  • Get FSMA Ready: Essential Insights on Looming Compliance Deadlines

    5 Dec 2014 | 11:20 am
    In this 30-minute webinar, Intelex Food Safety Solution Specialist, Jeremy Mawson, explains the FSMA regulations, how to implement and streamline a FSMA-ready food safety plan and how to ensure proactive compliance for your business using food safety management technology.Key points of discussion include:Why it's vital that you start getting your food safety management system in place todayA FSMA legislation recap: Who, What, When, Where and WhyThe core deliverables outlined by the FDAThe integral role of Information Systems in achieving complianceStrategies to prepare for tighter regulations…
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    London Hotels Insight

  • Top 4 Michelin-starred restaurants in London hotels.

    19 Dec 2014 | 1:47 am
    With Christmas fast approaching, I just can’t stop thinking about food. Turkey, roast potatoes, ham, stuffing, carrots, chocolate cake, gingerbread…I can’t wait to spend several days doing nothing but eat. It doesn’t help that there are so many cookery programmes on TV and many of them featuring Michelin-starred restaurants in 5-star hotels. Although there are Michelin-starred restaurants in other parts of the country, London takes the crown for the highest number. The Michelin Guide 2015 gave one London hotel 3 stars (Alain Ducasse at The Dorchester) and three hotels…
  • Will Churchill’s war office become a 5-star hotel?

    17 Dec 2014 | 9:00 pm
    Yet another historic London building has been auctioned off, and rumour has it that this one will also be a hotel. The Old War Office, where Winston Churchill worked during the Second World War, was sold to the Hinduja Group for an undisclosed sum and could be turned into a hotel and apartments. This year we’ve had 10 Trinity Square (the former Port of London Authority), several former magistrates’ courts (including Bow Street and Old Street) and the former Television Centre set to become hotels, at least in part. The Old War Office, which has 1100 rooms across seven floors, has…
  • The Lancaster London shows guests the way.

    Chris Glithero
    17 Dec 2014 | 1:35 am
    As we move closer to 2015, more London hotels are shaking off their traditional image and using modern technology to revolutionise guest experiences. The most recent example can be found at the Lancaster London. From January 2015, the hotel will be boldly going where no UK hotel has gone before (as far as we’re aware), by introducing ‘beacon technology’. This technology involves the installation of digital beacons around the property which can then interact with a corresponding app on guests’ mobile phones or tablets. These beacons have been provided by Live Group, who claim that the…
  • Warm up with a glowing winter offer from The Beaufort.

    16 Dec 2014 | 2:00 am
    Winter can be a difficult season to get along with. Long nights by an open fire and skiing holidays in the Alps are all good and well, but short days, sub-zero temperatures and snow-induced travel chaos aren’t so fun. Everyone needs a winter pick-me-up now and then, and what could be better than snuggling into a luxury bed at The Beaufort? The 5-star boutique hotel in Knightsbridge has a special seasonal offer for everyone who’s feeling the winter blues. Book a minimum of three nights at the hotel for a stay in January or February and you’ll get a whopping 25% off their…
  • Win prizes galore with Tune’s 12 Days of Christmas!

    15 Dec 2014 | 2:02 am
    The festive season is a great time for competition lovers because everyone from shops to airlines puts out their very best advent competitions. Who doesn’t love the chance to win prizes on every single day of the month? London’s hotels are no exception and Tune Hotels have gone positively prize crazy with their 12 Days of Christmas giveaway. Up until December 23rd (the giveaway started on the 11th), you can enter Tune’s competition on their Facebook page. They’re giving out a prize every day until the competition ends. Prizes so far have included a weekend stay in a…
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    Hospitality Law Check-In

  • Considerations for the Boat Slip Sales Re-Emergence

    19 Dec 2014 | 2:18 pm
    The long dormant boat slip and storage unit sales market is re-emerging after years of dismal sales. Marinas such as Sunset Harbour Yacht Club in Miami Beach, which had long slip sell lists a few years ago, now have waiting lists to buy slips. The Sun-Sentinel recently reported on the re-emergence of the market for boat slip and boat storage sales in South Florida. The Sun-Sentinel noted an uptick in sales at Soverel Harbour Marina in Palm Beach Gardens and The Bluffs Marina in Jupiter, as well as the grand opening of the Dania Beach Boat Club, south of Fort Lauderdale. Marina owners and boat…
  • Employee Characteristics and Effective Hotel Leadership

    16 Oct 2014 | 11:44 am
    Written by Nelson F. Migdal and Molly Kane. What are the most important characteristics to possess in the hospitality industry? This question was recently posed among a highly experienced group of hospitality industry attorneys. Responses to the question included: enthusiasm for customer experience, working as a team, reliability, honesty, and being proactive as among the most important characteristics to possess in the hospitality industry. We thought the question was worth a deeper look. On Bill Marriott’s list of 12 Rules for Success he states that “it is more important to hire…
  • Which Family is Welcome at the Club?

    1 Oct 2014 | 2:06 pm
    The days of the men’s golf club are over, and clubs that emphasize family oriented facilities are increasingly more common. Both traditional golf clubs and other clubs are struggling to define the family of members who have facilities use privileges. The trend is to expand the family definition, especially in resort and second home communities, to attract the family oriented market. Clubs have adopted a number of different family definitions: One member with option to pay additional joining payment and dues for family members; One joining payment for membership, but single, couple…
  • Resigned Members: It’s the Same Category

    28 Aug 2014 | 10:07 am
    Spikes v. Hamilton Farms Golf Club (D. NJ 2014) Meiselman v. Hamilton Farms Golf Club (D. NJ 2011) Clubs that resell resigned memberships generally have separate “sell lists” for each membership category. Therefore, if a club sells memberships in a different membership category, those sales do not trigger resales of resigned memberships and the corresponding refund payments to the resigned members. When clubs issue memberships in “new” categories, the question arises as to whether the new category is truly a different membership category. In two separate cases (one…
  • Urban Land Institute (ULI) Spring 2014 Meeting Sets Positive Tone

    21 Apr 2014 | 2:02 pm
    The key phrase seems to be “slow and steady.” Market indicators in the hospitality sector are mostly in growth mode with upward pointing arrows in most, but not all, areas of inquiry. There appears to be a significant degree of confidence in hotel performance, but some discomfort as to the risk-reward relationship of debt positions. Transaction volume remains below 2006-2007 levels, but yet is tracking to be better than any year since 2007. Since a picture is worth a thousand words, we commend you to the U.S. Hotel Industry Performance created by Jan Freitag, Senior Vice President…
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    Are Morch - Hotel Blogger

  • How Are Mobile Payments Affecting The Hospitality Industry?

    Are Morch
    18 Dec 2014 | 9:47 am
    How Are Mobile Payments Affecting The Hospitality Industry? Despite the importance of your hotel’s location, price and facilities, succeeding in the hospitality industry is often a matter of giving customers a convenient experience that is superior to those offered by your competitors. Thanks to innovations like mobile payments, it’s now operationally feasible, and financially accessible for hotels of all sizes to incorporate the convenience-based technologies that establish such a competitive edge. Here’s a look at how mobile payments in particular are affecting the hospitality…
  • Why Hotel Managers Need to be Good With Social Media

    Are Morch
    12 Dec 2014 | 6:23 am
    Why Hotel Managers Need to be Good With Social Media Social media sounds like an easy platform that hotel managers can do from time to time. If an important event is coming up on the calendar, a page on a website is done. While this is definitely a good idea, there is much more to be done in terms of using social media. A number of items must be considered when looking at social media and a hotel. This post was created by the team at Rose Training, to help you identify what you need to brush up on. Before going any further, it is important to what the purpose for social media. A basic…
  • MICE the perfect mashup for Hotel Meetings, Incentives, Conferences and Exhibitions

    Are Morch
    9 Dec 2014 | 6:34 am
    MICE the perfect mashup for Hotel Meetings, Incentives, Conferences and Exhibitions MICE is the perfect machup between online and offline events. This is the glue that will connection the Hospitality Industry with business professionals. The MICE network is build up three key pillars: 1. Get Connected The key is here to introduce your Hospitality Brand to key business influencers and thought leaders. MICE allows you to cut out the middleman. And focus on the reference points that will add value to everyone involved in the process. This is the perfect tool for meeting and travel professional.
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    Premier Hotels Blog: London Premier Hotels

  • Exquisite places to visit while vacationing in European continent

    Alex Demetrius
    26 Nov 2014 | 9:46 pm
    The idea of a European vacation excites most people. Planning a holiday can get tough if you do not know which countries to visit. Nevertheless,plenty of websites are there to give you the accurate information you need. Popular European destinations include: Rome, London and Paris. They are rich in history and culture, and have many tourist attractions. It’s often said that every good thing has a price. That’s reflected in the price of a holiday to Europe.This is what deters people from the idea of travelling. But you have to realize some things are worth paying for. The richness of your…
  • Some weird and unusual London Museums

    Alex Demetrius
    26 Nov 2014 | 9:33 pm
    London museums are popular throughout the world. If you visit London you’ll definitely want to visit most of them. Most of the museums in London are free, while the rest are usually extremely cheap. Owing to this, museums get a lot of visitors. If you have a keen interest in a certain artistic area, then you’ll be able to find any number of museums or galleries in this field. You’ll be easily able to access these museums if your accommodation is in central London. Let’s have a look at some the museums The London Transport Museum: If you wish to start your London museum journey with…
  • Real Food Market Event in London

    Alex Demetrius
    26 Nov 2014 | 9:18 pm
    Going out on vacations is always special, especially when you visit a memorable place. Nevertheless, the costmakes it difficult for some to rationalize. Luckily, you can find a good deal online that lets, allowing you to have an affordable, enjoyable holiday. If you wish to travel to a city which is steeped in historical heritage and cultural exquisiteness, then London is one of the best choices.If travelling to London is something that’s been on your cardsfor a while, then you can easily make your dream come true by booking your stay online. All you’ll need to do is figure out the best…
  • New Year’s Eve in London

    Alex Demetrius
    26 Nov 2014 | 9:11 pm
    New Year’s Day is the perfect time to celebrate a new start. It’s the beginning of a new calendar year, and a new page in the story of your life. It’s important to spend it in a fun way that lets you feel positive about the near future. However good this year was, you can always learn from your failures.  Celebrating the grandest festival of New Year’s Eve in the city of London is one of the best ways of celebrating it. London is globally recognized as one of the most popular tourist destinations.This popular venue has offers plenty of attractions, a bustling city center and a unique…
  • Bon Fire Night Celebrations

    Alex Demetrius
    26 Nov 2014 | 9:01 pm
    The Bon Fire event is immensely popular in England. Celebrated with great pomp, it’s held every year on the November 5th and organized to commemorate the failure of the Gunpowder plot in 1605. Nearly everything in England has historical value. Every celebration has a traditional significance. When holidaying in England, one of the best things you can do is to take part in these festivities. If you keep track of the cultural calendar of England, you’re going to realize that the most important commemorations are held beginning September. So, if you decide on embarking on a trip to England;…
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  • ReviewPro Announces Two-Year Contract Renewal with Olivia Hotels

    17 Dec 2014 | 4:27 am
    Barcelona, Spain – December 17, 2014 – Olivia Hotels, a leading hotel brand with five luxury properties throughout Spain, including a boutique hotel in Catalonia’s wine country, announced that the company has chosen to continue their long-term relationship with ReviewPro, the leading provider of guest intelligence solutions to independent hotel brands worldwide. As such, all of Olivia Hotels’ properties will continue using ReviewPro’s Online Reputation Management (ORM) solution and Global Review IndexTM (GRI), a online reputation score (available exclusively to ReviewPro…
  • How a Three-star Beat Hollywood’s Top Hotels to #1 TripAdvisor Spot

    Natasha Drewnicki
    3 Dec 2014 | 6:55 am
    Over the past few months, we have explored in detail how boutique brands – like New York City’s Casablanca Hotel and the Distrikt – differentiate themselves from the competition even when competing with luxury, five-star properties in the same destination. Both of these hotels moved away from outdated, preachy marketing tactics by focusing their limited resources on timeless, human values instead. This month, we will be looking at The Magic Castle Hotel in Los Angeles. The Magic Castle Hotel is a three-star property in Los Angeles and the area’s number one hotel on…
  • Systems for Success: How a Hawaii Hotel Ensures Excellence

    Josiah Mackenzie
    20 Nov 2014 | 6:35 am
    Recently, we reviewed the story of The Modern Honolulu – a luxury boutique hotel that led a dramatic turnaround through repositioning. But after the initial changes were made, how has this property been able to consistently offer superior service? Systems. Maybe that word strikes you as boring. Rote. Mechanical. Removing the “human” element of personality that defines true hospitality for many of us. But well-designed systems and processes don’t turn staff into robots. Rather, great systems simply set a framework for routine tasks so that each staff member at the hotel is freed up to…
  • Hostelling International USA Selects ReviewPro As Exclusive Guest Intelligence Analytics Partner

    16 Nov 2014 | 10:00 pm
    November 17, 2014, New York, NY – Hostelling International USA (HI USA) has signed a multi-year, nationwide agreement with ReviewPro to monitor and manage its online feedback and identify opportunities for improving the guest experience. As a nonprofit organization with a mission to inspire a genuine understanding of people and places to create a more tolerant world, HI USA is committed to providing guest experiences that maximize its mission impact. “ReviewPro allows us to be active social listeners and ensure our brand promise is being fulfilled,” said Laurie Wooden, HI USA’s…
  • Free Webinar: Are Guest Satisfaction Surveys Still Important in the Age of Social Media?

    13 Nov 2014 | 6:23 am
    You bet. In fact, they’re more important than ever. By soliciting direct feedback, hotels gain valuable insights into how to keep guests happy and loyal and can increase online review volume too. Date & Time: Tuesday, November 25th 2014 5pm Central European Time (GMT+1) Click here to convert to your timezone A link to the recording will be sent to everyone who registers, even if you are unable to attend the live session. Are guest satisfaction surveys still important in the age of social media? You bet. In fact, they’re more important than ever. By soliciting direct feedback, hotels…
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    New Hotel Travel

  • Hello Kitty aircraft flight to Houston in 2015

    21 Dec 2014 | 11:56 pm
    Hello Kitty aircraft flight to Houston in 2015 is a post from: New Hotel Taiwanese airline, EVA Air will soon fly the aircraft design Hello Kitty to Houston, Texas, United States. This follows the flight to Los Angeles and Paris. hello kitty aircraft Hello Kitty aircraft flight to Houston in 2015 EVA Air has announced that in June 2015, they will send their new Hello Kitty jet on route from Taipei to Houston Texas. This means that passengers towards Houston will be able to look planes that use images from Japan’s cartoon character. This edition of airline passengers will also receive a…
  • Hunting unique goods in Monastiraki flea market at Athens

    19 Dec 2014 | 6:11 pm
    Hunting unique goods in Monastiraki flea market at Athens is a post from: New Hotel Athens is always providing unique things for tourists who come. Reporting from Travellingclassroom, there are market selling second-hand goods named Monastiraki. The type of goods sold was varied at bargain prices. Not only that, although the so-called flea market, but new goods also appeared to be sold there. Monastiraki flea market The flea market opened around the field Monastiraki, the heart of Athens. This location is becoming increasingly “live” since the existence of this used items market…
  • Wonderful adventures from Los Angeles holidays

    17 Dec 2014 | 3:33 am
    Wonderful adventures from Los Angeles holidays is a post from: New Hotel Each year, you will find numerous people who love to setup Los Angeles holidays. Many people visit el born area of California for that amusement parks, train rides, deserts, zoos, ghost cities and farms. You will find also balloon rides, wine tours and festivals in abundance that the Los Angeles package can provide. So, if you’re trying to find a holiday escape, this place is ideal for your adventures. If you’re imagining hiking, fishing, biking and boating, you need to go to the destination created because…
  • Singapore Airport adding Jewel Changi

    16 Dec 2014 | 5:30 pm
    Singapore Airport adding Jewel Changi is a post from: New Hotel Singapore Changi Airport enlarge the building by adding Jewel Changi. At Jewel Changi airport has two new facilities, the Forest Valley and Rain Vortex. Jewel Changi Singapore Airport adding Jewel Changi Forest Valley is a concept that forests provide a view of the level of greenery, waterfalls, ponds and terraces that surround the luxury shops and nice restaurants. High waterfall more than 40 meters which is called Rain Vortex brings a different touch, especially at night. Rain Vortex change be performing a waterfall with…
  • Beautiful St. John island in United States

    15 Dec 2014 | 6:59 pm
    Beautiful St. John island in United States is a post from: New Hotel Newhotelus friend who have relatives in the land of Uncle Sam? If yes, definitely in your home many postcards collection from them. Consider the images in the post card. Among all the cards, there may be drawing the beautiful island of St. John. Instead of just looking at the picture, the better you come right down to it and enjoy its beauty scenery. St. John island Being one of the beautiful small island in the United States, Saint John island has great holiday packages for travelers. In addition to offering captivating…
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    Jamaica Ocean View Villa

  • A private Jamaican villa rental Destination Wedding

    16 Dec 2014 | 1:05 pm
    The Perfect Beach Destination Wedding Location: Jamaica You’ve seen the pictures. Jamaica is beautiful no matter what the time of year is. If you’re looking for a coastal destination, Ocho Rios should be on the list of places to check out. Imagine tying the knot with your best friend next the rolling waves of the
  • Weekly recommendations for Ochos Rios excursion and activities

    15 Dec 2014 | 7:07 am
    Explore Jamaica: Ochi’s Best Places for Every Traveler A continuation of activities and excursions near Ochos Rios that are perfect for every guest in your group. Ocean View Jamaica Villa is in the perfect location to visit all of these places—located in the heart of the northern coast. Currently the Ocho Rios villa is offering
  • Spend an Astoninging Christmas in Ocho Rios, Jamaica

    14 Dec 2014 | 5:27 am
    Spending Christmas in a villa in Ocho Rios, Jamaica Picture spending Christmas on the beach in Ocho Rios, lodging in a luxurious private villa, and exploring the local colorful area. Every culture has their own way of celebrating the holiday season. Despite the lack of snow, Jamaica’s Christmas is certainly not any less festive. It’s
  • Jamaica Ocean View Villa “Did You Know” Newsletter: December 6th, 2014

    6 Dec 2014 | 5:55 am
    Thank you for being a loyal reader of the “Did You Know” Jamaica Ocean View Villa Newsletter In this edition, you will find: Jamaican Vacations off the Beaten Path: The Blue Hole Bob Marley’s Birthday Celebration: February 2015 More Unique Ochi Jamaican Vacation Activities Did you Know December 6, 2014   Quarterly Did You Know….?
  • 5 Souvenirs You Have to Bring Back from Jamaica

    28 Nov 2014 | 8:06 am
    It might not be time to pack your bags for the fabulous Jamaica villa quite yet, but why not start thinking about the fabulous souvenirs you can bring back with you. That way, when you’re packing, you can leave some space for: Jamaican Rum: We love the Appleton Distillery. (Can’t you tell? It’s been featured
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    HotelContractBeds: Blog

  • 10 Countries You’ve Never Heard Of (But You’ll Wish You Had)

    16 Dec 2014 | 3:06 am
    1. Panama Panama (officially the Republic of Panama) is the southernmost country of Central America and the whole of North America. Described as a cheaper, less touristy version of Costa Rica, Panama is the only place in the world where you can see the sun rise on the Pacific and set on the Atlantic. Famous for its 48 mile ship canal, which connects the Atlantic Ocean to the Pacific Ocean. This was built over the course of a decade and was opened in 1914. One of the largest and most difficult engineering projects ever undertaken, the Panama Canal shortcut greatly reduced the time (and the…
  • The World’s Craziest Laws – Interactive Map

    3 Dec 2014 | 3:17 am
    Each country (as we know) is governed by its own laws that play a huge role in our behaviour. For the majority, we do things without a moment’s thought since as a society we know the difference between right and wrong. But the world is a strange place that has a tendency to baffle us at times and law is a topic that is no different. Many laws have been written a long time ago, implemented and then forgotten or ignored. For example, in Peru, unmarried young men are not permitted to keep female alpacas in their apartments. The world is full of crazy laws that are sometimes hard to comprehend.
  • 10 Haunted Hotels You Should Brave This Halloween

    23 Oct 2014 | 3:05 am
    Whether you’re a believer or not, we dare you to try one of these eerie dwellings for your Halloween getaway this year. 1. The Mermaid Inn, Rye, East Sussex The Mermaid Inn is a Grade 2 listed historical inn, dating all the way back to the 12th century. Filled with secret passages, priest-holes and sliding wall panels, the inn has a strong connection with the notorious Hawkhurst Gang of smugglers who used it in the 1730s-40s as one of their strongholds. Some of the smugglers and other characters are said to haunt the inn. The Mermaid Inn has been hailed as one of the most haunted inns in…
  • 8 Outrageous, Bizarre and Awesome Hotel Amenities

    23 Sep 2014 | 9:12 am
    Hotel services or amenities are often things that catch us by surprise and can make our stay just that little more enjoyable. Such things as free Wi-Fi, chocolates on the pillows or fresh bath robes ready for us to cosy up in are all part of what makes an experience at a hotel stand out from the rest. But there are hotels in the world that go above and beyond the point of expectation and offer services that sometimes you just can’t believe are real. Here are a list of 8 hotel amenities that are either outrageous, bizarre or just plain awesome. You decide. Goldfish for Hire Having company…
  • Just How Bad is Sleep Deprivation?

    5 Sep 2014 | 4:50 am
    Sure, everyone pulls an all-nighter every now and then. You’ve probably experienced for yourself those symptoms often associated with lack of sleep – tiredness, grumpiness, confusion and a general slowing-down of your reactions and concentration.  But then you make sure you have an early night and “catch up” on the missed sleep, and – voila! – you’re as good as new again (By the way, you can’t actually ‘catch up’ on missed sleep – our bodies don’t work that way – but usually a long sleep after an all-nighter helps to restore us back to a healthy state).  But what…
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