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    HotelChatter -

  • Whether You're Rocking Kicks or Stilettos, Make Sure You Get Our Memo

    juliana
    6 Nov 2009 | 2:03 pm
    Yes. We just referenced "Party in the USA" by Miley Cyrus. SUITE: Best of In-Room Coffee Makers Inside The Bardessono Resort Five Best Hotels in DC for Under $150 ALSO: Tips for Using Your Credit Card Points to Book Hotel Stays HOSTEL: The Space Hotel The Ultimate Swine Flu Hotel Lindsay Lohan Brings Drama to Morocco Hotel Opening ALSO: Strike Two for

  • Starwood Offers Up to 50% Off Regular Rates—But You Have to Book Soon

    MsRebecca
    6 Nov 2009 | 1:49 pm
    Put this on your weekend “to do” list: think about where you might like to spend the holidays or a winter getaway. If your answer is a Starwood property, and you’re ready to charge what will be a non-refundable rate now, you could save yourself some serious holiday cocktail cash. Until November 10—next Tuesday—you can score up to 50% off the regular rates at a slew of Starwood properties. And while there are blackout dates, there are still some hotels with availability for the holidays. Even better, when you use one of the Starwood property’s online booking pages…

  • Cernobbio, Lombardy: This Week In Hotel Lust: Villa D'Este, Lake Como

    Heidi Atwal
    6 Nov 2009 | 12:10 pm
    Views of the lake and villa If comments made in recent months by Federal Reserve Chairman Ben Bernanke are to be believed, then "the recession is very likely over." Most of us continue to scoff in disbelief, and inversely, there are others that may have missed the memo that the economy was in upheaval at all. We're talking about the well-monied types that have continued to swipe their Black AmEx cards with reckless abandon—on Michelin-rated dinners, sports cars, and certainly pricey vacations and hotel suites. Even for those of us sans trust funds or Swiss bank accounts, reading about…

  • New York: Taking The Bad With The Good: Reviews of The Surrey So Far

    MsRebecca
    6 Nov 2009 | 10:44 am
    When we had the chance to check out The Surrey Hotel’s $60-million “re-creation,” we were impressed by the sheer prettiness of the new guest rooms. But not everyone shares our take. Over at the UK site, Globalista Travel Journal, this week The Surrey copped a dressing down for what the nameless reviewer called “a pointless refurbishment.” In the nature of being “fair and balanced,” we decided to compare Globalista’s opinion to recent reviews on TripAdvisor. Let’s start with those Gloablista grumbles, shall we? The things that ticked them off…

  • Hilton Gets In On the Paris Hotel Package Bonanza—With Wine

    MsRebecca
    6 Nov 2009 | 10:10 am
    OK, if it weren’t already obvious that we should be taking a winter jaunt to Paris, here we have yet another Paris hotel package deal that sounds, well, délicieuse. And that's not because of its sexy hotel name. This time the package revolves around something we find it very hard to resist: French wine. This month is all about Beaujolais Nouveau. And even though it’s the time when your local wine store starts accepting its shipments of Beaujolais, surely a glass or three of the stuff would taste better in the mother land. That’s what Hilton is banking on with its new Wine…
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    Marriott on the Move

  • Analysis Is the Key to Making Good Decisions

    5 Nov 2009 | 12:32 pm
    I recently read a book about General George Custer, famous for being annihilated in Custer's Last Stand at the Battle of Little Bighorn before the turn of the 19th century. Custer was a somewhat impetuous, but brilliant, officer. At the age of 23, he was made a Brigadier General in the United States Army and was an important contributor to the Union victory at . . .

  • Being a Part of D.C.'s Heritage

    26 Oct 2009 | 1:10 pm
    As many of you know, our company started out as a small, nine-stool A&W root beer stand in Washington, D.C, more than 80 years ago. We quickly evolved into the restaurant business, opening a chain called Hot Shoppes.One of our very first Hot Shoppes was in the Columbia Heights neighborhood on 14th Street. The last Hot Shoppe closed its doors years ago, but the memory of that one on 14th Street is being commemorated . . .

  • Colombia: The Newest Stamp on My Passport

    23 Oct 2009 | 11:51 am
    For as many years as I've been traveling, there is nothing like visiting a new country. My passport has stamps and visas for China, India, the UK, France, Spain, Mexico, the United Arab Emirates and now, Colombia since we just opened our first hotel in Bogota. I had never been to Colombia before, but the political and economic climate is much improved for travel and tourism.Our new Marriott near the Bogota airport is owned by Ricardo Poma, who runs a family business a lot like ours. They hold many . . .

  • Marriott Celebrates 20 Years in Eastern Europe

    20 Oct 2009 | 12:52 pm
    This month we're celebrating the 20th anniversary of the opening of the Warsaw Marriott hotel in Poland. We opened the hotel back in October of 1989, about the time the Iron Curtain was beginning to fall. It was a milestone property for us because it was our 500th hotel worldwide and also the first Western-managed hotel in the city of Warsaw.Back when it opened, this hotel was . . .

  • Chef Laurent Tourondel Serves Up BLT Burgers

    13 Oct 2009 | 1:17 pm
    We have had a lot of great meals in our test kitchen, but one of my favorites took place recently when we hosted Chef Laurent Tourondel for a BLT Burger lunch. Laurent has partnered with us on several restaurants including BLT Steak at the Camelback Inn in Scottsdale and BLT Market at the Ritz-Carlton New York Central Park. He has . . .
 
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    Opus Hotel's Blog

  • “A Hidden Gem” or “LAME!!!”? Online Travel Reviewers to Watch out for

    Daniel Edward Craig
    4 Nov 2009 | 4:47 pm
    In 2007, a traveler wrote the following review of Opus Hotel Vancouver on TripAdvisor: “The GM who thought he was Ian Fleming was a real detriment to a great trip. Shame – let’s hope the hotel sees sense and releases Daniel to make another movie.” Ouch. The comment was a reference to my James Bond namesake [...] Related posts:Online Reviews: The Bane of Hotels’ Existence or an Unprecedented Opportunity to Engage Travelers?

  • Online Reviews: The Bane of Hotels’ Existence or an Unprecedented Opportunity to Engage Travelers?

    Daniel Edward Craig
    20 Oct 2009 | 4:46 pm
    A few years ago at Opus Hotel Vancouver we relocated a couple who had driven up from Washington state to celebrate the husband’s fiftieth birthday. It was a nasty thing to do, but it happens in the hotel business, more frequently than most travelers think. Like the airlines, hotels overbook when demand is high, banking [...] Related posts:“A Hidden Gem” or “LAME!!!”? Online Travel Reviewers to Watch out forThe Tyranny of the Mistreated TravellerEmerging Trends in the Hotel Industry: A Lighthearted Approach

  • So You Want to Work in Hotels, Part II: The Interview

    Daniel Edward Craig
    14 Aug 2009 | 4:50 pm
    When I last wrote a post about how to get a job in the hotel industry, the economy was booming and hotels were so desperate for staff they were stopping just short of dragging passersby off the street and slapping uniforms on them. These days, occupancy rates have tanked, room attendants are dozing on beds [...] No related posts.

  • Lifestyle Hotels: Gotta Have Soul

    Daniel Edward Craig
    7 Jul 2009 | 12:00 pm
    Now that luxury is a bad word, hoteliers are scrambling for ways to reinvent their hotels without spending a whack of money. The quick fix? Simply delete all references to “luxury” in marketing materials and replace them with “lifestyle”. Magically, the hotel’s image transforms from visions of champagne baths and gold-plated toilet seats to a [...] Related posts:Emerging Trends in the Hotel Industry: A Lighthearted Approach

  • The Day the Earth Stood Still

    Daniel Edward Craig
    13 May 2009 | 4:56 am
    For the residents, businesses and visitors to Yaletown who have endured construction of the Canada Line underground rapid transit station these past three years, there’s a light at the end of the tunnel. Unfortunately, it’s a speeding train—a Canada Line train. Whether it will flatten us with a railcar of problems—traffic, parking, security—or will transport [...] No related posts.
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    Outrigger Hotels: Saturday Briefing

  • Halloween Celebration

    7 Nov 2009 | 12:00 am
    By Barbara Campbell Employees, retailers, and restaurants at Outrigger Reef on the Beach, Outrigger Waikiki on the Beach, and Waikiki Beach Walk® really got into the Halloween spirit this year with creative pumpkin contests and lots of “spook-tacular” activities over the Halloween weekend. Pumpkins were provided to those departments, retailers, and restaurants that opted to participate in [...] To read the entire article please click the article title above.

  • Hawaii - Birthplace of Leaders

    7 Nov 2009 | 12:00 am
    By Dr. Richard Kelley I have always been proud of the fact that the Hawaiian Islands, remote and small in size and population, have over the years produced an astounding number of national and international leaders. This feeling was reinforced once again two weeks ago during my visit to Washington, D.C. I did not get a chance [...] To read the entire article please click the article title above.

  • Team Building in Thailand

    7 Nov 2009 | 12:00 am
    By Pieter Van Der Hoeven The management team of Outrigger Laguna Phuket Resort and Villas spent an intense but fun week with our training consultant Mike Stephens from Provolution Learning. The purpose of the week was to bond the team using a thinking technique based on producing solutions, rather than presenting problems, centered on the concept of [...] To read the entire article please click the article title above.

  • The Outrigger on the Lagoon – Fiji Monthly Get Together

    7 Nov 2009 | 12:00 am
    By Una Murray The Outrigger on the Lagoon – Fiji (FOR) held its monthly Get Together on October 30 to honor the outstanding employees for the month of October; recognize those who went the extra mile to help those in our community; celebrate the 9th Anniversary of the FOR; and congratulate members of our vuvale (family) [...] To read the entire article please click the article title above.

  • Outrigger Reef on the Beach Hosts Mr. Qiwei Shao, Minister, China National Tourism Administration

    7 Nov 2009 | 12:00 am
    By Bill Comstock The Outrigger Reef on the Beach had the pleasure of hosting Mr. Qiwei Shao, Minister of China National Tourism Administration, and his party on a recent stopover in Hawaii. Mr. Shao was en route to China following a conference in Florida. It was a distinct pleasure and honor to welcome Mr. Shao and his [...] To read the entire article please click the article title above.
 
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    Living with Legends: Hotel Chelsea Blog

  • Memorial Service for Stefan Brecht

    Anonymous Blogger
    5 Nov 2009 | 3:48 pm
    Stefan Brecht, who wrote about and performed in the new and revolutionary theatre that erupted in New York in the 1960’s and early ‘70’s, will be remembered at a memorial to be held Sunday, Nov. 8 at 6 PM, at...

  • Guest Comes Clean on Ghostly Sighting at Chelsea Hotel

    Anonymous Blogger
    2 Nov 2009 | 6:28 am
    hi, this is Matt, the guy who wrote about this experience. I'm sure that it's hard for people to imagine something like this happening, but I have no reason to fabricate a story such as this. FWIW, I've been completely...

  • More Evidence of the Paranormal at the Chelsea Hotel

    Anonymous Blogger
    31 Oct 2009 | 3:00 am
    During a recent trip to the Big Apple, my friend and I decided to call the Chelsea Hotel home for 4 days. It has always been a secret fantasy of mine to stay here and my friend was just content...

  • Mysterious Skeleton Haunts the Chelsea Hotel

    Anonymous Blogger
    29 Oct 2009 | 3:00 am
    Dear Ed, My mom, sister, and I stayed at the Chelsea hotel a few weeks ago. The three of us decided to take a spur of the moment trip to New York before I had to go back to teaching...

  • Woman Haunted by Mysterious Disemboddied Head In Mirror at Chelsea Hotel

    Anonymous Blogger
    28 Oct 2009 | 3:00 am
    Hi, I am writing to share a recent experience I had at the Chelsea Hotel. I was hoping to post my story and get some feedback to see if anybody has experienced the same: ______________________________________________________________________________ My boyfriend and I decided...
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    Hotel Preston Nashville Blog

  • Nashville Concert: Everybody knows that Leonard Cohen is your man

    Dane
    2 Nov 2009 | 9:20 am
    Just in case you think that all I listen to is country music and honky tonk, I’m here to tell you that my tastes are far broader than that. That’s right; Dora and I are going to see one of the old masters at Andrew Jackson Hall (a great venue, BTW) on the fifth of November. I’ve been listening to Leonard Cohen for decades, can’t believe he’s coming our way. I bought Songs of Love and Hate in my teens, after a girl broke up with me, and I knew Leonard knew how I felt. I defy you to listen to “Hallelujah,” one of his all-time bests (off of Various Positions), and not choke up a…

  • Nashville Attraction: Take a stroll down the Music City Walk of Fame

    Dane
    29 Oct 2009 | 11:08 am
    When I was just a tyke, my parents took us out to California. I don’t know if I’ve been as excited for a trip in my entire life. We went to Disneyland, the La Brea Tar Pits (how that ever got to be a popular tourist destination, I’ll never know). But, for some reason, the Walk of Fame really sticks in my memory. Maybe it’s because when I stood on George Reeves’ star, I felt like Superman for just a minute. I’ve got to say, I do get the same kind of rush when I’m on Nashville’s Music City Walk of Fame, one of Nashville’s best attractions, in my opinion. When I’m surrounded…

  • Nashville Hotel Package: Surprise your better half with a date night extraordinaire

    Dane
    19 Oct 2009 | 11:04 am
    Years ago when Dora and I had been married just a few years, we (she) decided that we needed to start having a “date night” each week. We took turns. When it was my choice, we ended up at a Titans game or honky-tonk or whatever. When Dora was making the plan, we checked out a new restaurant or gallery. It was always something interesting. Recently, Dora mentioned starting it up again. I shocked her by offering to go first, knowing exactly what I’d do. The hotel has this “Do Not Disturb: Romantic Notions Package.” We’ll head out to dinner, and then I’ll tell her I need to stop by…

  • Nashville Event: It’s sad to see summer go, but thankfully there’s Oktoberfest as sweet consolation

    Dane
    10 Oct 2009 | 10:55 am
    One of the only things that makes the end of summer in Nashville less painful is that fall brings October, and October means Oktoberfest – a great event anywhere, but Nashville does it right. The big one is in Germantown, of course, and is hosted by Church of the Assumption and Monroe Street United Methodist Church. It’s free and is one of Nashville’s best. There’s live music on three stages, including Die Musik Meisters, Music City Swing, Steff Mahan Band, and Ted Guillaum, polka dancing, street performers, arts and crafts booths. There’s “Fun Land” for the kids and a tour of…

  • Nashville Music Event: Green, Free and Rocking: Don’t miss what’s left of Live on the Green

    Dane
    1 Oct 2009 | 10:43 am
    I can’t believe I haven’t mentioned this green Nashville music event yet, and now there are only two more nights (Oct. 1 and to check it out. On Thursdays, at Public Square Plaza, you can listen to great music, FREE, at Live On The Green. If you haven’t seen Public Square Plaza yet, it’s worth going for that alone. The Plaza is as green as they come. It’s a 2.25-acre green roof on top of a five-level underground parking garage. It has its own irrigation system, using 50,000+ gallons of collected rainwater. In keeping with the theme, the concert series has incorporated several…
 
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    Hospitality Marketing Blog.com

  • Toxic Hospitality Marketing Strategies

    Madigan Pratt
    21 Oct 2009 | 7:05 am
    Speaking before a conference of luxury Italian companies, luxury hotel operator Rocco Forte offered a stunningly concise summary of the toxic hospitality marketing strategies used by far too many hotels in these recessionary times. “What happens in a hotel cycle [during a recession] is always exactly the same.  Revenue dissipates, occupancies go down, hoteliers then sacrifice rates, discounting to boost occupancy.  As they discount rates, they also decrease services and they cut back on every item of expense.  Rates continue to fall as occupancy rises.” [Bloomberg Report]…

  • A Conference Well Worth Attending

    Madigan Pratt
    7 Oct 2009 | 8:03 am
    Last week I was in St. Thomas speaking at the Caribbean Hotel and Tourism Association (CHTA) Small Hotels Retreat and have to admit it was one of the best conferences I have attended in quite some time. Sponsored by HSMAI there were more than 250 attendees including hoteliers, allied members and suppliers.  What impressed me most however, besides the quality of the material presented, was the amount of interaction taking place between all three constituents.   It was obvious everyone was interested in gathering information and putting it to use in an effort to put the past behind and…

  • 85% of Hoteliers Just Don’t “Get It”

    Madigan Pratt
    26 Aug 2009 | 8:29 am
    Okay, so the research study didn’t actually come out and say it, but anyone reading the recent Market Metrics’ Research on user generated content (aka TripAdvisor) could easily draw that conclusion.  For several years Market Metrics has been tracking the rising popularity of user generated reviews.  Here are a few of the key findings from their most recent study: 90% of hotel managers think online reviews are very important 81% visit review sites at least weekly (TripAdvisor, Expedia, Hotels.com, etc.) TripAdvisor is believed to have the biggest influence on guests 70% of hotel managers…

  • Excuse Me While I Scream!

    Madigan Pratt
    13 Aug 2009 | 7:51 am
    When I started www.HospitalityMarketingBlog.com two years ago it was intended to be just that - a blog about hospitality marketing.  While it was never intended to be a political forum, I hope you’ll excuse me this one time. A couple of weeks ago I posted an article The Media Are Killing Us! talking about how ABC News skewered the Social Security Administration for holding a conference for 700 employees at “a resort” in Phoenix.  Turns our the SSA got a great deal spending only $85 a night at The Arizona Biltmore ($11 below the government daily rate for Phoenix) with a…

  • Good News: Travel Loyalty Program Membership is Shrinking

    Madigan Pratt
    5 Aug 2009 | 7:39 am
    It’s a fact - companies with the most loyal customers (we call them Brand Advocates) are the most profitable by a wide margin.  So the recent research on travel industry loyalty marketing programs conducted by Colloquy research spells bad news for larger hotel brands and good news for smaller luxury properties. According to Colloquy, travel programs have seen a 31.2% decline in active participation since 2007!  So large hotel companies are scouring data bases in an effort to consolidate best customers and prospects in their programs. The Small Luxury Hotel Advantage As the research…
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    Hotel Blogs - Let's talk about hotels

  • 5 Nov 2009 | 4:31 am

    Christina Giliberti
    5 Nov 2009 | 4:31 am
    Here's an article detailing and giving access to the Google dashboard. Nice and easy way to navigate all things Google - http://ping.fm/ulu8Y

  • I have Greenland followers on @hotelblogs

    Guillaume Thevenot
    28 Oct 2009 | 11:32 pm
    Just checked where my followers on my Twitter account @hotelblogs are coming from - thanks to @RobertKCole for sharing this nice application, Twitter Analyser - and just discovered that I have 83 followers from Greenland !!! More than in France....

  • The Hotel Show - Season 3, Episode 5 (Travel startups, WTM, TBC)

    Guillaume Thevenot
    28 Oct 2009 | 1:45 am
    This week episode covers the competition between 10 travel startups last week on HB, World Travel Market with GetFunded Show and Travel Blog Camp. Thank you for our partner HotelsCombined for supporting The Hotel Show. If you would like to...

  • Twitter cost London firms £325M a year but you can still have a cigarette break

    Guillaume Thevenot
    26 Oct 2009 | 1:51 pm
    On my way to a meeting this afternoon, I was reading the free newspaper Evening Standard and noticed this article on why Twitter seems to cost millions of pounds to London firms because of lost productivity with their staff. Apparently...

  • Congratulations to Vipe - Ask the CEO

    Guillaume Thevenot
    26 Oct 2009 | 12:55 am
    It has been an intense end of the week last week in terms of traffic and interaction with your votes and comments on the latest Ask the CEO competition to elect your favourite travel startups I have interviewed on Hotel...
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    HotelTravelCheck.com Blog

  • ValueClick Shares Went Down

    admin
    6 Nov 2009 | 7:15 am
    According to a press release from the Associate Press, the ValueClick Inc.’s shares went down last week. The company reported less than expected for this quarter. The A.P. published the following in its report:”On Tuesday, the Westlake Village, Calif.-based company said its third-quarter profit jumped as it cut costs, helping it overcome a 12 percent drop in revenue. But ValueClick predicted $128 million to $138 million in fourth-quarter revenue, which is lower than the $142 million analysts polled by Thomson Reuters are expecting.” It was also said that: “In a note to…

  • Partnership Between Mobclix ,Advertising.com & Traffic Marketplace

    admin
    4 Nov 2009 | 7:14 am
    The mobile ad exchange Mobclix has recently announced its partnership with Advertising.com and Traffic Marketplace. This partnership will bring to these online advertising companies direct access to mobile audiences. Krishna Subramanian, Mobclix co-founder said:“For the first time, online ad networks have instant access to mobile inventory and can provide a one-stop shop for digital media buys.” Jim Waltz, President, Traffic Marketplace commented: “By teaming up with Mobclix to offer this inventory to our clients, we’re removing the added barrier that has been a deterrent to the…

  • Technology Companies Launch Big Advertising Campaigns

    admin
    2 Nov 2009 | 7:07 am
    The Wall Street Journal has recently published and article in which it reveals how the big search engines have been investing more money in online advertising to overcome the global crisis. The article said:”Companies such as Google Inc. have recently embarked on major ad pushes. This month, Google rolled out globally an ad campaign to flag its Gmail service and Google Docs word processing and spreadsheets. It’s an unusual move for the Internet giant, which has done little traditional advertising.” But Google is not the only search engine investing in online ads, Microsoft…

  • Online Ad Spending in Europe

    admin
    30 Oct 2009 | 7:55 am
    Western Europe is relative new in the online advertising world, however, 2009 seems to be a promising year for this region. The two countries that are relative mature in this market are Germany and France, while Spain and Italy have been slowly getting into the market. Nicolas Bmbourg, in his report from Reportlinker, he commented:” Throughout Western Europe, total advertising spending has plunged with the financial downturn. But the Internet has withstood recessionary pressures far better than other media. Online ad spending will post important gains in 2009 and regain significant…

  • “Punch the Monkey” Ads

    admin
    28 Oct 2009 | 7:42 am
    According to a recent article in the Los Angeles Times, the annoying “punch the monkey” ads will disappear for ever. The “punch the monkey” ads are a “class of flashy, shaky, maddening advertising collectively” online ads. Nicole Jordan, spokeswoman for the Rubicon Project said: “Premium publishers are becoming a lot more discriminating about the quality of ads allowed on their sites.” Jordan, from another publishing company commented about this type of ads: “Those kinds of ads can really alienate users, drive traffic away and erode the…
 
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    Hotel Marketing

  • Orbitz Q3 revenue fell 22%, blames removal of booking fees

    5 Nov 2009 | 11:05 pm
    Orbitz posted a quarterly profit on Thursday, helped by lower expenses and more bookings, and said it had received equity investments amounting to $100 million. The company said fee cuts and promotions offset weak demand during the economic recession but that travel demand is starting to recover on its own.

  • Expedia eliminates booking fees for phone orders

    5 Nov 2009 | 11:04 pm
    The company eliminated online air booking fees and change fees and cancel fees on all hotel and car rental reservations in May 2009. Cruise change and cancel fees were also eliminated in May 2009 and cruise booking fees were eliminated in October 2009.

  • Despite Q3 decline, Travelport sees continued strengthening

    5 Nov 2009 | 11:03 pm
    Travel technology and global distribution firm Travelport reported that global segments were down nearly 5 percent for the third quarter, but said it reached positive territory in the past month.

  • Priceline, Travelocity and Expedia compete with iPhone apps

    5 Nov 2009 | 11:02 pm
    Travelocity and Expedia launched their applications earlier this year so Priceline looks like it’s coming late to the game. Not so, said Priceline.com spokesman Brian Ek, who said most of online travel agency competitors are supplying ”reskins” of their websites.

  • The new rules of international link building

    5 Nov 2009 | 11:01 pm
    Fundamentally, link building is the same everywhere - which means it’s important to consider the quality of the links, check they’re not no-followed and take a view of the quality of the site from which they come. But there are some new factors to be considered—which Search Engine Land calls the “new rules of international link building.
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    Hotel F&B Observer

  • Pre-Cuts Are A Good Alternative

    Geoffrey Sagrans
    6 Nov 2009 | 9:14 pm
    Many months ago, I discussed the idea of prepared foods. Of course a number of the diehards laughed it off. Some of these people would never consider offering a menu item that wasn’t completely prepared in house. Fast forward to the not-so-prosperous times of 2009. A number of these same people are now either [...]

  • The Total Package Chef: Schedule Like a Consultant

    Len Elias
    26 Oct 2009 | 1:43 pm
    As a result of the recession, most business staffing models were quickly revised. New efficiencies were discovered and all expenses were scrutinized. Things were happening, productivity was rising, and most staff members were willing to do whatever it took to help employers keep the doors open. Unfortunately, this intensity has stopped at some operations. What [...]

  • Iron-Fisted Policy (Seldom A Good Idea)

    Karl Prohaska
    15 Oct 2009 | 10:35 pm
    *BEEP. You have reached our automated system. If you know your party’s name and extension, you might wonder why they didn’t give you their direct line? Please listen to the following options: For inquiries, questions about your reservation, or any other problem that we will make fun of you for, please press 1. [...]

  • Lagniappe: A Little Extra for Your Guests

    Meg McDonough
    12 Oct 2009 | 12:35 am
    When considering what you are willing to offer as an “extra” for your guests, it may not always revolve around F&B, but it’s the most poignant facet that can be performed without compromising your marketing budget.

  • The Question of Loyalty

    Duncan Firth
    29 Sep 2009 | 9:46 pm
    As the recession drags on, restaurants in particular and the hospitality industry in general continue to come up with creative ways to fill tables and rooms. Whether it’s half-price wine nights, reduced-price tasting menus, or free birthday dinners, restaurant chefs and managers are wracking their brains in order to keep cover counts up. To my mind, [...]
 
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    HOTELS Magazine - News

  • U.S. Occupancy Rates To Climb In 2010, PwC Says

    6 Nov 2009 | 12:26 pm
    While occupancy and ADR in the last quarter are expected to remain below levels from a year ago, PricewaterhouseCoopers projects that hotel occupancy rates will increase in 2010. However, 2010 ADR is expected to remain below 2009 room rates.

  • Boulud Opening At Mandarin In London

    5 Nov 2009 | 9:59 am
    Mandarin Oriental Hyde Park, London, will introduce the award-winning cuisine of Lyon-born chef Daniel Boulud to the UK when Bar Boulud opens in the hotel in Spring 2010.

  • Interval Profiles Future Timeshare Buyers

    5 Nov 2009 | 8:28 am
    Among those familiar with the concept, approximately 2.3 million households state they are interested in purchasing some form of vacation time during the next two years.

  • Last-Room Availability Not The Norm... Yet

    4 Nov 2009 | 2:03 pm
    Providing online travel agents with last-room availability is hardly standard operating procedure in the hotel industry, a survey of hoteliers concludes, but the controversial practice is becoming increasingly prevalent.

  • F&B Trends, BuzzwordsFor 2010

    3 Nov 2009 | 1:30 pm
    Joseph Baum & Michael Whiteman Co., creators of high-profile restaurants around the world, offer 12 food and beverage trends and the buzzwords for 2010. 
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    YoungHotelier.com

  • Exceeding Expectations – Every day, Every time – by Fritz Gubler

    JJ
    27 Oct 2009 | 5:09 am
    We kick off a new series of articles (an e-column!) by veteran hotelier and educator Fritz Gubler. Here is the first installment of the series, called “Exceeding Expectations – Every stay, Every day”. Hope you enjoy it – we look forward to your comments and feedback! Exceeding Expectations: Every Stay, Every Day As a long-time hospitality professional, [...]

  • Hotel Public Relations – Five Tips to get more visibility for your hotel

    JJ
    20 Oct 2009 | 12:01 am
    We welcome our new columnist, Jennifer Rodrigues, who will be telling us all about Hotel Public Relations and sharing her insights, tips and experiences on YoungHotelier.com! By Jennifer Rodrigues, TravelInk’d For many hotels — too many in my opinion — public relations gets relegated to the backburner or is treated as an afterthought. Hotels have a sales [...]

  • Winners of the Young Hotelier Summer Competition

    JJ
    2 Aug 2009 | 1:25 pm
    The YoungHotelier.com Summer Competition Winners! A big thank you to everyone who sent in their emails, comments and entries for the Great, Grand and Famous competition with YoungHotelier.com! We’ve chosen the following 3 entries to receive a copy of Fritz Gubler’s wonderful hospitality book: Winner: “Hotel openings are like planting a seed and watching it grow” by Darren [...]

  • Hotel openings are like planting a seed and watching it grow

    JJ
    2 Aug 2009 | 12:55 pm
    This story begins when I moved to Melbourne to work for the Radisson Flagstaff Gardens Hotel, a four and half star Hotel locate adjacent to the Queen Victoria Markets. I was working for a General Manager I had worked for previously in Adelaide. Not long into the contract the GM told me of an opportunity [...]

  • Magic Pots – Creating Happy Moments for Guests

    JJ
    2 Aug 2009 | 12:25 pm
    M A G I C   P O T S Experienced by: Rona  Lyn M. Tupaz  I’m working as a waitress in Views Restaurant of F/B Department of Le Meridien Ala Aqah Beach Resort –Fujairah. The story goes like this, as a waitress there are certain responsibilities that are allocated to us everyday, one of that is [...]
 
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    Hot Hoteliers - Because People Connect

  • Hot Hoteliers Doha – A Fresh Breeze

    hot hoteliers
    23 Oct 2009 | 5:17 am
    Doha, Qatar – October 2009: We made it! This time we crossed the 70-mark with 75 hotel professionals attending the 4th Hot Hoteliers networking event at Dunes Bar at the Grand Hyatt Doha. The Grand Hyatt team wowed everyone as they prepared several surprises. The event kicked off at the hotel’s terrace with a nice [...]

  • Hot Hoteliers heats up the Palm Jumeirah on 4th October

    JJ
    29 Sep 2009 | 11:04 am
    Event exclusive, for one night only: Appearance by internationally acclaimed author & speaker Bob Urichuck Light up Sanctuary – The Terrace with Hot Hoteliers on October 4th, from 7 – 9:30pm. The October Hot Hoteliers networking evening takes place at the hottest beach front venue in town – Sanctuary (The Terrace), at Atlantis Hotel the Palm. Hot Hoteliers [...]

  • Hot Hoteliers on Ahlan Live

    JJ
    23 Aug 2009 | 7:58 pm
    Some photos from the recent Hot Hoteliers event at the Hilton Jumeirah, featured in Ahlan Magazine as well as Ahlan Live! Photo Gallery – http://www.ahlanlive.com/14227-hot-hoteliers-event

  • Do you want to smile?

    erin
    14 Aug 2009 | 3:14 am
    Never underestimate the power of positivity! Here’s a great video from YouTube that is bound to make your day…watch and share!

  • Hot Hotelier Recipe – Seared Prawns and Chilled Soba Noodles

    erin
    14 Aug 2009 | 2:52 am
    q: sounds good, tell me what do I need? a: ok, first you’re gonna wanna get all your ingredients and supplies together. You’ll need a skillet and a pot, tongs, a mixing bowl and a whisk. For your ingredients, you need to get coconut milk, honey, rice vinegar, sesame oil, grape [...]
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    Happy Hotelier

  • Moxie

    Happy Hotelier
    6 Nov 2009 | 3:53 pm
    Philip C Wolf of PhoCusWright What the hell is Moxie? One of the gurus in travel marketing is the very passionate Philip C. Wolf, president and CEO of PhoCusWright, a travel marketing think tank. At one of his conferences, at ITB Berlin 2009 he teached his audience that under the present economic circumstances “You need a lot of Moxie”. I didn’t have a clue what that meant. It was later explained to me that maybe you can translate this into “You need a lot of balls” or, “You need a lot of creativity”, or “You need a lot of perseverance”.

  • Winding down from 2009 WordCampNL – My Heroes – Part 1 The Organization

    Happy Hotelier
    5 Nov 2009 | 12:14 pm
    A rare photo of this photographer in action at WordCampNL. Thank you Henk-Jan Winkeldermaat of PunkMedia.nl, of Flickr | Eventbranche and  @Punkmedia ! General I attended the first ever WordCampNL. It stands for a Dutch WordCamp or a WordCamp in the Netherlands. At first I had decided not to go, because I was very very busy. I do have to admit I thought a WordCamp would be a gathering of WordPress Newbies and/or Geeks and/or Nerds only. However, this first Dutch WordCampNL proved me wrong in that respect and in many other aspects! The people attending were normal people like you and me, some…

  • WP Meetup in Rotterdam

    Happy Hotelier
    4 Nov 2009 | 2:42 pm
    Shortly after the first WordCampNL some WordPress die hards found Lorelle prepared to privately give dome tips and tricks in Rotterdam in what was believed to be the first WP MeetUp of The Netherlands. It was Cool. Again first the photos. The first photo shows the Unilever headoffice in Rotterdam. Behind that was the place of the meeting. While I took the photo It was a bit in remembrance of my late brother in law who was in charge of organizing the delivery of this building on behalf of Unilever and who orchestrated the moving from the old head office to this building by Unilever. That was…

  • Hotel Managers have to be Critical and see Everything

    Happy Hotelier
    3 Nov 2009 | 7:59 am
    A proud hotel manager showed a couple of fellow hoteliers an me the finest rooms of the hotel. I noticed this curtain hanging loose and took this picture. I was utmost amazed that the hotel manager didn’t notice it and didn’t apologize with a: “Oops I’ll have to put maintenance on notice…” which I would have done. I showed the photo to the hotel manager’s boss later. The hotelier answered: “Thank you! Thant is good to know! But you know, when I was younger and was managing housekeeping in a hotel, this is what always happened to me: Once a week…

  • 2009 WordCampNL Photos

    Happy Hotelier
    1 Nov 2009 | 4:33 pm
    I’ve finalized the uploading to Flickr of the photos I took at WordCampNL. I will devote one or two posts to the camp later. For the moment I leave it with posting this slideshow.  The reason I link to my own stream and not the entire pool is that it is chronologically organized from the checking in to the final one thanking Erno photo. All photos are also in the WordCamp Nederland Flickr group. Post from: Happy Hotelier
 
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    Hotel Blogs - Let's talk about hotels

  • 5 Nov 2009 | 4:31 am

    Christina Giliberti
    5 Nov 2009 | 4:31 am
    Here's an article detailing and giving access to the Google dashboard. Nice and easy way to navigate all things Google - http://ping.fm/ulu8Y

  • I have Greenland followers on @hotelblogs

    Guillaume Thevenot
    28 Oct 2009 | 11:32 pm
    Just checked where my followers on my Twitter account @hotelblogs are coming from - thanks to @RobertKCole for sharing this nice application, Twitter Analyser - and just discovered that I have 83 followers from Greenland !!! More than in France....

  • The Hotel Show - Season 3, Episode 5 (Travel startups, WTM, TBC)

    Guillaume Thevenot
    28 Oct 2009 | 1:45 am
    This week episode covers the competition between 10 travel startups last week on HB, World Travel Market with GetFunded Show and Travel Blog Camp. Thank you for our partner HotelsCombined for supporting The Hotel Show. If you would like to...

  • Twitter cost London firms £325M a year but you can still have a cigarette break

    Guillaume Thevenot
    26 Oct 2009 | 1:51 pm
    On my way to a meeting this afternoon, I was reading the free newspaper Evening Standard and noticed this article on why Twitter seems to cost millions of pounds to London firms because of lost productivity with their staff. Apparently...

  • Congratulations to Vipe - Ask the CEO

    Guillaume Thevenot
    26 Oct 2009 | 12:55 am
    It has been an intense end of the week last week in terms of traffic and interaction with your votes and comments on the latest Ask the CEO competition to elect your favourite travel startups I have interviewed on Hotel...
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    Travel Blog - Mr & Mrs Smith Boutique & Luxury Hotels

  • Hotel of the Week: The Levante Parliament

    Caroline
    6 Nov 2009 | 10:09 am
    The polls are closed, the votes are in (and have been checked by an independent adjudicator), and this week’s elected hotel of choice is Vienna’s parliamentary neighbour, The Levante Parliament… Style: Streamlined chrome cool Setting: Oh, Vienna Why this week? Austria’s opulence seduces with every passing season but this time of year is especially spectacular, because Christmas and all its charms come knocking – and a trip to one of Vienna’s many chocolate-box Christmas markets will have you full of seasonal good will in no time. From the last week of November…

  • Who reviewed for our Australia/New Zealand guidebook?

    Juliet
    5 Nov 2009 | 9:32 am
    Our reviewers for our new guidebook were, as ever, a panel of people we admire and respect, all of whom have impeccable taste, and who we trusted to report back to us on Smith hotels with total honesty. The only thing we asked of them? That they visited each hotel anonymously with a partner and, on their return, gave us the kind of insider lowdown you’d expect from a close friend. Mr & Mrs Smith Hotel Collection: Australia/New Zealand is out 25 November (£19.95), but you can order an advance copy now. The rollcall of reviewers includes Actors… Sigrid Thornton Artists……

  • Bathtime at the Baglioni Hotel

    Sarah
    3 Nov 2009 | 10:19 am
    It can be tough sometimes, working for boutique travel experts, whose daily tasks include jetting around the world, seeking out glamour-soaked hotels in wow-factor destinations. No really, it can. Especially when said work involves testing out our luxurious hotels’ facilities, just to check they are still as top-notch as ever - the spa for instance, and the muscle-soothing, bliss-inducing hands of its therapists. I was lucky enough to be charged with such a responsibility, one rain-lashed night in October. My mission: to visit the fabulous Baglioni Hotel, scope out the spa and succumb…

  • New for November: fabulous French finds, and Firmdale do New York

    Caroline
    2 Nov 2009 | 9:54 am
    The French may be busy fermenting grapes and bringing out the Beaujolais, but while they’re up to their elbows in viticulture, we’ve brought in a harvest of our own: the cream of France’s boutique-hotel crop… Washed up on the shores of southern Brittany, we found Le Lodge Kerisper, a cosy portside cabin in the sailing centre of La Trinité-sur-Mer. Across in Normandy, we hand-picked La Petite Folie, a laid-back and luxurious guesthouse in historic Honfleur. We dropped in on Paris as we headed for the warm south, discovering La Réserve along the way – extravagantly…

  • Hotel of the week: The Hazelton Hotel

    Anthony
    30 Oct 2009 | 11:21 am
    This week, we’re donning our snoods* and heading to Canada, home to mountie, moose and maple. Toronto is a  shimmeringly clean city of towering high-rises, and, in winter, has that kind of fresh chilly air that makes you glad to be alive (and wearing a coat). It’s a also a great place to do your Christmas shopping, and certainly beats Oxford Street on, well, any day of the year. As for where to stay while you’re exercising your AmEx, there’s only one option (well, actually there’s two, but we’ll talk about The Drake on another Hotel of the Week). Dress…
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    Hotel Law Blog

  • Occupancy tax update on internet hotel booking: More lawsuits against Expedia and online travel companies (OTCs) over "lost" bed taxes -- Why hotels should care about the transient occupancy tax (TOT) battle

    3 Nov 2009 | 9:04 pm
    By Jim Butler and Jim Abrams | JMBM's Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 3 November 2009 Hotel Lawyer: The transient occupancy tax litigation by cities and local governments continues to mushroom. On November 3, Florida filed one of the first lawsuits against Expedia and Orbitz for lost bed taxes, but using the Florida Deceptive and Unfair Trade Practices Act. Although October was a big month in the OTC battles, November may be even bigger. Today, we are going to look at the latest litigation filings and what they mean.

  • Hotel Occupancy Tax Alert: online travel company suits over transient occupancy taxes raise - 5 things every hotel owner and operator needs to know

    1 Nov 2009 | 5:00 pm
    By Jim Butler and Jim Abrams | JMBM's Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 1 November 2009 How Expedia, Orbitz, Travelocity and other online travel companies (OTCs) create huge headaches for owners and operators on their suits over hotel occupancy taxes. Billions of dollars of hotel rooms have been sold through the online travel companies or OTCs. Generally speaking, no transient occupancy taxes (TOT) or bed taxes, have been paid on the portion of these sales kept by the OTCs when they resell the rooms to hotel guests. The exposure on these unpaid hotel…

  • Hotel Lawyer: Distressed hotel investments -- Maximizing the value for Lenders, Borrowers and Investors

    1 Oct 2009 | 6:01 pm
    By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 01 October 2009 This is one of many articles on the subject of "troubled hotel loans - workouts, bankruptcies & receiverships" in the rich library at www.HotelLawBlog.com. Our national hotel practice focuses on being the legal and business advisors for lenders, borrowers and investors. With the hotel industry suffering a record-breaking collapse of revenues and no immediate relief in sight, everyone is starting to examine available options.

  • ADA Hotel Lawyers: California opens door to more ADA litigation, but also offers protection to the well-informed

    30 Sep 2009 | 6:00 pm
    By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 30 September 2009 Americans with Disabilities (ADA) update. Why you need to take advantage of the "Certified Access Specialists program" (CASp)! Much needed new protection for property owners against ADA litigation even as California Supreme Court decision opens door to more ADA claims ADA Lawyer update. Worried about ADA claims? If not, you should be! There is a flood of private claims driven by evangelistic "true believers" and blackmail artists. The real tsunami is still coming. The government…

  • Hotel Lawyers in Phoenix: What happened at the Phoenix lodging conference? Can we find a Black Swan?

    28 Sep 2009 | 11:08 pm
    By Jim Butler and the Global Hospitality Group® Hospitality Lawyers | Authors of www.HotelLawBlog.com 28 September 2009 Hotel Lawyers' insights from The Lodging Conference at the Arizona Biltmore. As our Global Hospitality Group® members compared notes from last week's Phoenix Lodging Conference, we had some observations we wanted to share. Congratulations to Morris Lasky and Harry Javer for another great event. Here is our take on what happened in Phoenix . . .
 
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    Front Desk

  • Extended Stay Stays Hot

    Ed Watkins
    3 Nov 2009 | 8:41 am
    By most measures that matter, it seems as though extended stay is still the best segment in which to own a hotel. According to new research from The Highland Group, while the segment endured a 7.2-percent increase in supply in the third quarter, it posted a modest (1.7 percent) increase in demand, a milestone the overall hotel industry hasn’t achieved in more than a year.And while extended stay rates declined more than 11 percent in the quarter, the segment still posted stronger RevPAR results than the rest of the industry. It’s no wonder developers love the product, and that’s been…

  • Two Sides To the Battle With OTAs

    Ed Watkins
    30 Oct 2009 | 8:02 am
    It’s encouraging to see the hotel industry take the offensive in its latest battle with the online travel agencies. Special kudos to Choice Hotels President Steve Joyce, who refused to blink in face of Expedia’s extortionist demands during negotiations for a new contract to represent the brand’s properties on the OTA site. According to recent press accounts, Expedia apparently blinked and the two sides are back at the negotiation table. And, judging by comments from marketing chief Dorothy Dowling at the brand’s convention last month, Best Western isn’t willing to cave-in to…

  • Last Look at the LBHDC

    Eric Stoessel
    27 Oct 2009 | 12:58 pm
    In case you missed any of the past week’s worth of stories on our Lifestyle/Boutique Hotel Development Conference, here’s a quick summary with links. The event was a great success and I hope if you didn’t get a chance to check it out in person, these stories will help give you an idea of what went on.The opening general session helped explain the buzz around the boutique and lifestyle segments.Keynote speaker Cheryl Rowley said the segments’ success proved good design had won.Investors said the segments are drawing interest because of their profit potential.Operators…

  • Hotel Industry Loses Another Legend

    Ed Watkins
    8 Oct 2009 | 12:28 pm
    The number of legendary entrepreneurs who built the hotel business has shrunk by one. Roy Winegardner, former Holiday Inns CEO and chairman and a master hotel developer and operator, died Sept. 30 at age 89.Winegardner was part of the Kemmons Wilson gang that launched the boom in roadside and interstate hotels in the mid-1950s. In 1957, he built his first Holiday Inn in Lexington, KY. The following year, he teamed with John Q. Hammons, another living legend, to form Winegardner & Hammons, which developed, owned and/operated more than 100 hotels in the past 50 years. Hammons later left…

  • Is Hyatt’s IPO In Trouble?

    Ed Watkins
    29 Sep 2009 | 11:06 am
    It’s been a tough month for Hyatt Hotels. Just as the Pritzker family-owned chain was prepping itself to tap into the public markets, a serious PR nightmare overwhelmed the company and its once-good name. As you all probably read, and was so eloquently summarized in PR guru Rich Robert’s online story, three Hyatts in Boston decided to replace about 100 housekeepers with cheaper employees from an outsourcing firm.That move, and subsequent crisis communications blunders, have seriously injured the company’s reputation and created a giant opening for the snakes at Unite Here to make…
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    Hotel Marketing Strategies Blog

  • Using MeetingsBooker to increase revenue (Interview with Founder Ciaran Delaney)

    Josiah Mackenzie
    6 Nov 2009 | 9:00 am
    From time to time I like to profile startups in the travel industry – to help you see who could be the big players of tomorrow. I’ve known Ciaran through our blogs and Twitter for some time, and when I heard he was traveling from Dublin to San Francisco I jumped at the chance to meetup at one of my favorite coffee spots here in the city. For this interview, we discussed his new project, MeetingsBooker, and talked a little bit about how it can be used to increase your hotel’s meeting room revenue. Let’s get started! Meetings Booker Homepage As a former hotel sales and…

  • SEO tips for new websites

    Josiah Mackenzie
    5 Nov 2009 | 2:27 pm
    This is a guest article from Ran, an SEO specialist and Hotel Marketing Strategies reader in the UK. Search engine optimization (SEO) is the process of improving your site to increase the volume of traffic from search engines such as Google, Yahoo, AOL and Bing via natural search results. Fundamentally, the higher your site is ranking for a particular search term, the more traffic you’ll get. Therefore your goal is to increase your ranking within the search engine guidelines as it will directly influence your revenue. Here are 10 SEO tips to get a new site off to a great start: 1. Save…

  • Making sense of mobile distribution options for hotels

    Josiah Mackenzie
    3 Nov 2009 | 9:25 am
    Over the past few months, I’ve had the opportunity to talk with product managers at all the major travel industry mobile players. Interestingly, their preference for distribution options ranges from “it doesn’t really matter” to “it really DOES matter”. Without naming names, there seems to be agreement on the advantages to both platforms: Mobile websites: Updates are instantly available to the user (you can’t force updates with apps) Cross-platform functionality In-house developers can use existing skill sets Development time can be faster Mobile…

  • Qype Explains How To Build a Positive Online Reputation

    Josiah Mackenzie
    2 Nov 2009 | 10:20 am
    Qype Logo Qype is a local review website especially popular in Europe, but with reviews in cities around the world. While TripAdvisor may have more worldwide reviews at the moment, it’s important not to underestimate networks like these. While living in Europe, I found Qype more useful and informative for my own travels. In this interview, I talk with community manager Rob Hinchcliffe on how hotels should promote themselves on the site, and use the power of guest reviews. — Josiah: As hotel marketing professionals, we often have to improve our position on guest review sites like…

  • How Radian6 Monitors Social Media (Tom Hasselman explains)

    Josiah Mackenzie
    29 Oct 2009 | 8:22 am
    With so many social media options available, it can be very hard to keep track of your hotel’s online presence. A software tool can make the process simpler and more effective, and Radian6 is among the industry leaders. I recently met some of their team at Blog World Expo, and asked Tom Hasselman a few questions: Can you tell us what you do and what the benefits would be for an individual hotel property? Basically it’s going to give that individual hotel property manager or community evangelist an idea of what people are saying about them across all the media channels that are out…
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    Today @ Hilton Anaheim

  • 10th Annual Dux in Tux

    Hollie Eisenman
    2 Nov 2009 | 1:46 pm
    On October 28th, Hilton Anaheim hosted the 10th annual “Dux n Tux” gala, benefiting the Anaheim Ducks Foundation. The mission of the Anaheim Ducks Foundation, is to facilitate and support programs that support positive change for children and families throughout Southern California, by providing educational opportunities , broadening access to the sport of hockey and [...]

  • Concierge Night!

    Hollie Eisenman
    26 Oct 2009 | 11:04 am
    On Wednesday October 14, Hilton Anaheim played host to over 50 Concierge, from the Orange County Hospitality Industry, as part of Where Magazine’s Concierge Night. According to Heather Howard of Where Magazine, “Your staff did an amazing job. I can’t even tell you how impressed the concierges were–Mix really hit it out of the park. Like [...]

  • A Wine Dinner to Remember..

    Hollie Eisenman
    13 Oct 2009 | 4:15 pm
    & Presents to you a Wine Dinner to Remember… Join us on Friday, October 23rd at 6PM for our first Wine Dinner in the 14th floor Lounge. This dinner is perfect for any wine enthusiast or to simply unwind with that special someone. Prepare to be wined and dined by our award-winning Chef, Fred Mensinga. Welcome HourMaytag blue cheese [...]

  • MIX’in it up with OKTOBERFEST!

    Hollie Eisenman
    6 Oct 2009 | 12:44 pm
    Oktoberfest 2009 has arrived at Hilton Anaheim! Put on your dirndls and lederhosen and join us as we celebrate Oktoberfest in Mix Lounge every Wednesday in October from 5PM-9PM. Oktoberfest is the beer drinking festival held in Munich, Germany but we are ready to celebrate in Anaheim. Spaten Oktoberfest Beer was created in 1872 and is officially [...]

  • Condoleezza Rice Enjoys a Taste of Hilton Anaheim

    Hollie Eisenman
    5 Oct 2009 | 3:10 pm
    Hilton Anaheim Executive Chef, Fred Mensinga, recently hosted former Secretary of State, Condoleezza Rice, for a private dinner at his “Chefs Table” located in the main kitchen of Hilton Anaheim. The Chef has hosted such dignitaries as President Bush Sr. and President Clinton during past visits to Hilton Anaheim. A wonderful gourmet meal featuring fresh Halibut [...]
 
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    Get A Room!

  • Welcome to the USA

    27 Oct 2009 | 3:00 am

  • NTA Has Some 'Splainin' to Do

    22 Oct 2009 | 8:13 pm
    In an article published on the NTA website entitled "NTA Takes Message of Opening Cuba to NY Media," the National Tour Association has announced that they are promoting "the freedom to travel to Cuba."Are you kidding me? I have some questions regarding the motives here, especially at a time when so many of us in the U.S. travel and tourism industries are looking for new ways to promote inbound

  • Ironing Board Abuse

    17 Oct 2009 | 7:51 am
    Ever wondered why there's an unusual dent in your hotel room ironing board, or why it doesn't necessarily open or close properly?As hotel employees, we don't always know what happens to the poor, defenseless ironing boards provided in the hotel rooms... but thanks to YouTube (and videos like this one), we're getting a pretty good idea.Please don't try this at home, or anywhere else for that

  • Good News for Travel Planners

    10 Oct 2009 | 12:12 pm
    If you're the person who handles corporate travel for your company, from negotiating a preferred rate for your organization or issuing and reviewing RFPs, to actually making the reservations, life is getting easier for you.Some hotels are now able to provide you with a link directly to an online page where your rate is loaded, and reservations can be made instantly. No more waiting on hold for

  • Orbitz is Obsessed!

    2 Oct 2009 | 10:02 pm
    I was scanning the web looking for inspiration, and whaddya know, I found some.Here's the release from Orbitz.com concerning recent changes they've made:Orbitz.com Delivers Customers Improved Flexibility and Value with New Change Fee and Cancellation Fee PolicyWith more and more people reserving hotel rooms online, this has to come as a welcome change! I know we're seeing an increased number of
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    TradePub: Food & Beverage

  • Refrigerated and Frozen Food Retailer

    4 Nov 2009 | 10:50 am
    Refrigerated and Frozen Foods Retailer contains informative, fact-based coverage on all areas of low-temperature foods, from sales tips to display ideas. This publication is key for today's food retail executive. Its recipients are general management, merchandising, purchasing and warehouse professionals.Request Free!

  • Beverage Industry

    4 Nov 2009 | 9:50 am
    Each month, it provides an analytical look at marketing distribution, technology, production and other current news issues facing the industry. In depth statistical reports are compiled annually on each beverage market. Other key areas of coverage include packaging/recycling, beverage fleets, merchandising, quality control, computers, fountain/food service, vending and ingredients.Request Free!

  • FoodPacific Health & Nutrition Technology

    2 Nov 2009 | 3:50 pm
    Special focus on Nutraceuticals and Cosmeceuticals, two of the fastest developing segments, provides a forum to introduce the latest developments and trends in functional ingredients, products and business practices to the industry and the market.Request Free!

  • Brewing in China

    2 Nov 2009 | 3:20 pm
    Published 3x a year in Chinese and English, Brewing in China reaches manufacturing decision makers who plan the purchase of machinery, materials and execute manufacturing strategies, and plant managers who evaluate and make recommendations, as well as R&D staffs, scientists who create, test and evaluate products.Request Free!

  • FoodPacific Manufacturing Journal

    2 Nov 2009 | 10:50 am
    FoodPacific Manufacturing Journal facilitates faster communication between buyers and sellers through its comprehensive range of reader services. Their editorial team includes International Food & Beverage Ingredients News for China, China Food Manufacturing Journal and Modern Food Processing, and industry professionals throughout S.E. Asia.Request Free!
 
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    eConnect News

  • STR reports US performance for week ending 31 October

    6 Nov 2009 | 7:33 am
    The U.S. hotel industry posted declines in all three key performance measurements during the week of 25-31 October 2009, according to data from STR. In year-over-year measurements, the industry’s occupancy fell 7.2 percent to end the week at 51.8 percent. Average daily rate dropped 7.2 percent to finish the week at US$98.99. Revenue per available room for the week decreased 13.8 percent to finish at US$51.28.

  • STR reports Canada performance for week ending 31 October

    6 Nov 2009 | 7:30 am
    In year-over-year measurements, the industry’s occupancy decreased 6.7 percent to 55.7 percent, ADR dropped 6.4 percent to CAD$122.77, and RevPAR decreased 12.6 percent to CAD$68.40.

  • How OTAs boost bookings on your own Web site | By Patrick Mayock

    6 Nov 2009 | 7:29 am
    The Choice Hotels-Expedia brouhaha of recent weeks has shined a scorching spotlight on the fickle relationship between hotel companies and online travel agencies. Call it the industry’s version of a celebrity breakup scandal. But while the focus of debate has centered on last-room availability and other contractual terms surrounding room bookings, there’s a fundamental component of this precarious affiliation that’s gone largely ignored: visibility.

  • U.S. Travel Industry to Add 90,000 American Jobs in 2010

    6 Nov 2009 | 2:08 am
    The U.S. Travel Association today announced that projected modest 2010 increases in leisure, business and international inbound travel will enable the industry to add nearly 90,000 American jobs. Leisure travel is expected to rise 2.0 percent, business travel is projected to increase by 2.5 percent and international inbound travel will increase by nearly 3.0 percent. These job gains come on the heels of 400,000 combined travel industry job losses in 2008 and 2009.

  • Consultants Predict 13 Restaurant and Hotel Food and Dining Trends for 2010

    6 Nov 2009 | 1:53 am
    Joseph Baum & Michael Whiteman Co. creates high-profile restaurants around the world for hotels, restaurant companies, major museums and other consumer destinations. Based in New York, their projects include the late Windows on the World and the magical Rainbow Room, Equinox in Singapore, the world’s first food courts, and five three-star restaurants in New York, and numerous first-class hotels. Their predictions follow …
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    The Ring Hotel Blog

  • Hotel Packages – How Can They Be Successful?

    theringhotel
    2 Nov 2009 | 6:15 am
    Creating a hotel package is one thing, selling them successfully via the various channels is another thing. Approximately 99% of all hotels worldwide offer hotel packages to their guests, starting from basic packages like accommodation, breakfast and including a variable item like a drink at the hotel bar, a VIP-set-up, a bottle of champagne in the hotel room, a dinner or lunch or a spa treatment to extra-ordinary themed packages or destination packages where tourism products and items within a specific destination are included. How to get a package sold successfully? Good question, in…

  • Interview with “Style Is The Alibi”

    theringhotel
    21 Oct 2009 | 3:01 am
    1. Who are you? I’m from Hamburg, late twenty something, and always looking for new and individual styles. I love fashion, traveling, my Mac, the ocean and mountains – the higher the better. My motto is “Bah!” (a funny word I picked up accidentally from an African language), it means something like “ACTION! GO! GO! COME ON!” And this is exactly the way I live and work – life’s just too short for boredom. My favorite dream would come true if I could spend a day in a cage full of monkeys – which, in a way, very well applies to the worldwide fashion circus. 2.

  • Re:Haydn – classical groove at the Semper Depot

    theringhotel
    15 Oct 2009 | 3:00 am
    October 02, 2009 – It was a disrespectful but dignified night. For the presentation of the electric compilation of “Re-Haydn” toute Vienna was dancing. This life presentation did acknowledge the musical works of the famous Austrian composer Haydn in a contemporary sound. In total 12 artists like Patrick Pulsinger (together with Marflow), Krazy Baldhead, Clara Moto, Shir Khan and Ogris Debris did work on the original works of Haydn, the result: Re-Haydn. The slogan: classic goes electronic. Or “Haydn goes casual”. A great performance, supported by opulent visuals…

  • Kneissl and Tyrol – A Perfect Combination Since 1861

    theringhotel
    14 Oct 2009 | 8:44 am
    Lifestyle at the highest level, this is what the 1st “Kneissl Star Lounge” does promise. It was opened on 7th October, 2009 in the heart of the capital of Tyrol, Innsbruck. More than 350 guests attended the opening event. Aesthetic sophisticated … no, more fastidious design at a prime location: Maria-Theresien-Strasse 2, the myth of the brand, which is above all and an ingenious gastronomical concept create an atmosphere that definitely makes you feel comfortable. And again it is confirmed: Kneissl is Cult! During the past the brand “Kneissl” did stand for innovation, now it…

  • Hollywood In Vienna

    theringhotel
    8 Oct 2009 | 12:40 am
    Film music gala “HOLLYWOOD IN VIENNA” welcomes star composers John Barry, David Arnold, Bruce Broughton and Harald Kloser Vienna Concert Hall, October 14th 2009 An impressive range of film composers will contribute to the second “Hollywood in Vienna” Film Music Gala, which takes place in the Vienna Concert Hall on October 14th, with the prestigious Vienna Radio Symphony Orchestra. After the first “Hollywood in Vienna” film music gala concert in 2007, the city of music is once more celebrating its musical connection with the dream factory on October 14th,…
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