Hotel

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  • Good News About International Travel

    Saturday Briefing
    kfoley
    12 Apr 2014 | 3:02 am
    BY DR. RICHARD KELLEY — This week, I read several news items that indicate the United States, along with many other parts of the world, can expect to enjoy another record year of Travel & Tourism in 2014. Also this … Read More. To read the entire article please click the article title above.
  • Calif. Hard Rock Hotel seeks investors in first-ever hotel crowdfunding program

    AH&LA SmartBrief
    17 Apr 2014 | 9:07 am
    The Hard Rock Hotel Palm Springs in California has launched a crowdfunding program to raise at least $1.5 million.  -More- Full-Service Hotel | Auction Coming Soon Auction.com and Hotel Assets Group, LLC, present the opportunity to acquire Rainier Hotel & Conference Center, a 224-room full-service hotel in Renton, WA. The property features two interior corridor buildings constructed in 1966, a six-story north wing and a three-story south wing. Online Auction: May 5-7 | Starting Bid: $2,000,000
  • Secrets Revealed: The Ritz-Carlton Hotel Company, L.L.C. Shares its...

    Hotel News
    17 Apr 2014 | 12:00 pm
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  • Ojai: This Inn in Ojai Seems Like it Could Belong in the Rainforest

    HotelChatter -
    wakeandwander
    17 Apr 2014 | 11:30 am
    The small town of Ojai often gets lost in the shadows of destinations such as Santa Barbara, Paso Robles, and Big Sur along California's central coast, but after a recent visit to the "Valley of the Moon," we began to understand what has made it a long-time getaway for those looking to escape L.A. and refresh in the powerful, healing aura that our bro Jaunted discovered. Something that initially seems like a drawback is what turns out to be one of Ojai's best attributes: The fact that it is not located on the coast. Tourists coming to California understandably want to be near the ocean, yet…
  • Marriott's 'Spirit to Serve' is in Good Hands

    Marriott on the Move
    Marriott on the Move
    14 Apr 2014 | 12:28 pm
    When I was a boy and young man, community service was of little or no interest to me. I’m not sure why. Perhaps I considered my Naval service career enough. No one had even thought of recycling or wearing a seat belt for that matter. We had sacrificed during the...
 
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    HotelChatter -

  • Ojai: This Inn in Ojai Seems Like it Could Belong in the Rainforest

    wakeandwander
    17 Apr 2014 | 11:30 am
    The small town of Ojai often gets lost in the shadows of destinations such as Santa Barbara, Paso Robles, and Big Sur along California's central coast, but after a recent visit to the "Valley of the Moon," we began to understand what has made it a long-time getaway for those looking to escape L.A. and refresh in the powerful, healing aura that our bro Jaunted discovered. Something that initially seems like a drawback is what turns out to be one of Ojai's best attributes: The fact that it is not located on the coast. Tourists coming to California understandably want to be near the ocean, yet…
  • Nashville: Virgin Hotels Will Strap on a Guitar and Head to Nashville in 2016

    juliana
    17 Apr 2014 | 10:32 am
    You can probably thank Taylor Swift for the latest announcement from Virgin Hotels. The burgeoning hotel brand has just revealed they will open a new hotel in Nashville in 2016 in a pretty prime location--One Music Row.Virgin Hotels Nashville will have 240 guest rooms, multiple "concept" suites, along with food and beverage outlets and perhaps most necessary of all, a cutting edge recording studio. “Based on its nonstop cultural and live events, food and beverage scene, and its ability to inspire both talented artists and TV viewers, Nashville’s time is now – and we’d like…
  • Get 30 Percent Off in NYC with Starwood's 'Suite Week'

    KarenLouise
    17 Apr 2014 | 8:15 am
    Restaurant Week, Broadway Week et al are now all old hat. Courtesy of Starwood Hotels, we now have a new sweet promotion to spend our money on: Suite Week.From now through April 29th, you can book a future stay (through March 31st, 2015) in a suite at any Starwood property in the New York City area for 30 percent off best available rate. Just book as normal through the hotels' websites. Each hotel will also be creating its own package that comes with early check-in, late check-out, complimentary WiFi, complimentary parking and then three unique amenities that are specific to each hotel.
  • Palm Springs: Can a Crowd-Funded Hotel Actually Work? Hard Rock Palm Springs Will Find Out

    jetflyboy
    17 Apr 2014 | 8:00 am
    Admit, it. You've probably thought about what it's like to actually live in a hotel. The thought is totally normal, especially when you think about the daily housekeeping, trendy design and staff often responding to most every want. Well, this idea can be a reality with a trip to the desert of Palm Springs and your own little slice of the Hard Rock Hotel. The Hard Rock is looking for people, regular people like yourself, to invest in the luxury 163-room resort in the heart of downtown Palm Springs. With a little professional help from RealtyMogul.com, interested (and cashed-up) parties will…
  • Tokyo: Tool Around Tokyo in a Peninsula Rolls-Royce or Audi R8

    JasonD
    17 Apr 2014 | 6:55 am
    If you’ve been to Tokyo, you know it’s possible to go from historic serenity in one of its temples to futuristic frenzy among its skyscrapers in a split-second. That proximity of the traditional and modern comes through at the Peninsula Tokyo as well; pick the right aspect and you can gaze out from your technology-filled room over the Imperial Palace, and when it’s time for a ride in the house car, your options range from a restored 1934 Rolls-Royce Phantom II to a very 21st century Audi R8 sports car.
 
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    Marriott on the Move

  • Marriott's 'Spirit to Serve' is in Good Hands

    Marriott on the Move
    14 Apr 2014 | 12:28 pm
    When I was a boy and young man, community service was of little or no interest to me. I’m not sure why. Perhaps I considered my Naval service career enough. No one had even thought of recycling or wearing a seat belt for that matter. We had sacrificed during the...
  • Renovating Riyadh

    Marriott on the Move
    7 Apr 2014 | 12:59 pm
    I remember travelling across the world to the desert sands of Saudi Arabia in 1979. We were starting to open hotels all over the world. With its rich culture and strong heritage, Saudi was the best place to plant our first flag in the Middle East. The Riyadh Marriott Hotel...
  • Take Me Out to the … New Baseball Academy

    Marriott on the Move
    31 Mar 2014 | 8:28 am
    The crack of the bat. The roar of the crowd. The smell of fresh popcorn and peanuts in the air. There’s nothing quite like the excitement of opening day for baseball fans. So much potential and promise for your favorite team to make it all the way to the Fall...
  • Dr. DeSanctis - A Great Role Model for Me

    Marriott on the Move
    25 Mar 2014 | 6:13 am
    Dr. DeSanctis' Care Made a Lasting Impact on Me After My Boating Accident A recent article in The Boston Globe was titled, “After six decades of devotion, the doctor is out.” In 1978 my father was admitted to Mass General Hospital in Boston after suffering several heart attacks at our...
  • Great on the Road With Courtyard

    Marriott on the Move
    18 Mar 2014 | 1:09 pm
    I’m not one to sit still. I like to get out, tour our hotels and meet our guests. I make sure to thank our customers for their business. One way we reward them is through our Marriott Rewards program. We now have more than 45 million members in 71 countries....
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    Saturday Briefing

  • Good News About International Travel

    kfoley
    12 Apr 2014 | 3:02 am
    BY DR. RICHARD KELLEY — This week, I read several news items that indicate the United States, along with many other parts of the world, can expect to enjoy another record year of Travel & Tourism in 2014. Also this … Read More. To read the entire article please click the article title above.
  • A Celebration of Paddle 5

    kfoley
    12 Apr 2014 | 3:01 am
    BY DENISE TORRES — To celebrate our Paddle 5 – Celebrating How We Do It, OHANA Waikiki East employees reviewed our Ke ‘Ano Wa‘a values every day between March 3 and March 10 and shared their thoughts: Kīnā’ole (Flawlessness): We … Read More. To read the entire article please click the article title above.
  • Outrigger Global Values Project Update

    kfoley
    12 Apr 2014 | 3:01 am
    BY KAIPO HO — Our project to revisit and align our original Outrigger Way values for a global Outrigger officially rolled out this past week. Two groups met in Hawai‘i to discuss the Ke ‘Ano Wa‘a values, and with a … Read More. To read the entire article please click the article title above.
  • Travel Writers Put Roots Down in Fiji and Promise to Return

    kfoley
    12 Apr 2014 | 3:01 am
    BY DONNA PARKIN — Travel writers representing a range of Australian print and digital titles took home an appreciation of Fijian culture and cuisine and left a memento of their visit during a five-day familiarisation tour hosted by Outrigger Hotels … Read More. To read the entire article please click the article title above.
  • Recognizing Milestone Years of Service

    kfoley
    12 Apr 2014 | 3:01 am
    BY KATHY OYADOMARI — It is always a pleasure to honor and recognize our ‘ohana who have reached 30 or more years of service with Outrigger. On behalf of Outrigger Hotels and Resorts, mahalo for all you do to contribute … Read More. To read the entire article please click the article title above.
 
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    Living with Legends: Hotel Chelsea Blog

  • Memorial to Honor Rene Ricard to be held on May 22, 2014

    Anonymous Blogger
    1 Apr 2014 | 2:28 pm
    For directions - http://www.eldridgestreet.org/
  • Documentarians Seek Photos of Hotel Chelsea from Guests and Residents

    Anonymous Blogger
    19 Mar 2014 | 1:17 pm
    Dear friends, We are three independent writers and filmmakers shooting an independent documentary about the Chelsea Hotel, El Quijote restaurant and, in general, the past, present and future of these two cultural institutions of NYC. So far we have interviewed many personalities related to the hotel: past and present tenants, cultural analysts, writers, artists, etc. So in order to better illustrate all these testimonials, we are going to need all kind of images for the movie. If you have photographs, videos, etc. of the hotel, whether professional or amateur, beautiful or ugly, ancient or…
  • Rene Ricard, 1946 – 2014: Painter, Poet, Star of “Chelsea Girls”, Art Critic Who Discovered Basquiat and Long-time Chelsea Hotel Resident

    Anonymous Blogger
    3 Feb 2014 | 10:24 am
    The Chelsea Hotel community mourns the passing of one of its guiding lights, the poet, painter, art critic, and Warhol Superstar Rene Ricard, who died this past Saturday, Feb. 1.  The cause of death was cancer. Rene, who will always be remembered for his quick wit, sparkling intellect, and generosity, passed away at the hospital surrounded by some of his many close friends.  Rene, who had lived at the Chelsea Hotel continuously since the early 90s and sporadically before that, was 68. Rene was probably the most famous remaining member of the (now seriously depleted) Chelsea Hotel…
  • Troubled Times at the Hotel Chelsea: The Recent Past and Plans for the Future

    Anonymous Blogger
    9 Dec 2013 | 2:57 pm
    Welcome both to old friends and to those new to the site.  Since we haven’t been posting much lately, we thought an update would be in order. Musical Churls: Changing Ownership of the Chelsea Hotel In June of 2007, the Bard family (headed by the inimitable Stanley Bard) who ran the hotel as an artistic mecca for 60 years, were ousted by minority shareholder Marlene Krauss, the former Hotel Chelsea plumber’s daughter who wanted to cash in on the super-heated real-estate market; in 2011, Krauss sold the hotel for $81 million to Joe Chetrit, a billionaire Moroccan real estate developer…
  • Chelsea Hotel Rooftop Bar on the Horizon?

    Anonymous Blogger
    30 Oct 2013 | 1:04 pm
    …. He takes me on a tour of the Hotel from the luggage storage area behind the front desk (“imagine the potential for this as a hotel bar”) to the roof area dotted with random flower beds and mismatched patio furniture (“Look at that view—I’d love a rooftop bar here”)… Hotel Manager Ed Scheetz from this week’s “Talk of the Town”? au contraire! It’s from our old buddy, former Chelsea Hotel manager Andrew Tilley, from the April 2009 Australian Rolling Stone! How’s that club coming, Andrew? (Photos: Ed Scheetz, Barron's Online  ; Andrew Tilley)
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    TravelClick Feed

  • The TravelClick Perspective – March 2014: 2014 Outlook

    admin
    16 Apr 2014 | 7:20 am
    Current Outlook - March 2014
  • TravelClick Wins Two Awards at Web Marketing Association’s Internet Advertising Competition (IAC)

    admin
    15 Apr 2014 | 12:32 pm
    TravelClick Hotel Clients Win IAC Awards for the Best Hotel & Lodging Online Campaign and Best Social Media Campaign NEW YORK – April 15, 2014 – TravelClick, a global provider of innovative revenue-generating cloud-based solutions that enable hotels to grow revenue, and its hotel clients, were awarded “Best” honors in two categories at the Web Marketing Association’s 2014 Internet Advertising Competition (IAC). 
  • Hotels Continue to Increase Bookings and Room Rates in 2014

    admin
    1 Apr 2014 | 6:35 am
    TravelClick Hotel Data Shows Steady Outlook Across All Channels   NEW YORK – April 1, 2014 – Hotels are continuing to experience consistent growth in 2014, according to data from the March 2014 TravelClick North American Hospitality Review (NAHR). Both the transient (individual business and leisure travelers) as well as the group segment are seeing slow and steady gains in occupancy and average daily rate (ADR) for the next 12 months, with transient leading the charge.   
  • Thoma Bravo to Acquire TravelClick

    admin
    17 Mar 2014 | 7:56 am
    TravelClick to continue innovation in global hospitality industry to improve profitability for hoteliers   San Francisco – March 18, 2014 – Thoma Bravo, LLC, a leading private equity investment firm, announced that it has entered into an agreement to acquire TravelClick, a global provider of innovative revenue generating cloud-based solutions for the $500 billion global hospitality industry. Thoma Bravo has agreed to acquire TravelClick from Genstar Capital for $930 million. The transaction is expected to close in the second quarter of 2014.
  • Z Resorts Announces Expanded Partnership with TravelClick

    admin
    13 Mar 2014 | 8:47 am
    Growing Luxury Boutique Hotel Group Selects TravelClick’s iHotelier System to Launch Independent GDS Code    NEW YORK & HOUSTON (March 13, 2014) – Z Resorts, LLC, the operations team behind the Texas-based luxury boutique Hotel ZaZa brand, today announces an expanded partnership with TravelClick, creating a strengthened brand presence on the Global Distribution Systems (GDS) with its own chain code: “ZA.”  
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    TravelClick Feed

  • The TravelClick Perspective – March 2014: 2014 Outlook

    admin
    16 Apr 2014 | 7:20 am
    Current Outlook - March 2014
  • TravelClick Wins Two Awards at Web Marketing Association’s Internet Advertising Competition (IAC)

    admin
    15 Apr 2014 | 12:32 pm
    TravelClick Hotel Clients Win IAC Awards for the Best Hotel & Lodging Online Campaign and Best Social Media Campaign NEW YORK – April 15, 2014 – TravelClick, a global provider of innovative revenue-generating cloud-based solutions that enable hotels to grow revenue, and its hotel clients, were awarded “Best” honors in two categories at the Web Marketing Association’s 2014 Internet Advertising Competition (IAC). 
  • Hotels Continue to Increase Bookings and Room Rates in 2014

    admin
    1 Apr 2014 | 6:35 am
    TravelClick Hotel Data Shows Steady Outlook Across All Channels   NEW YORK – April 1, 2014 – Hotels are continuing to experience consistent growth in 2014, according to data from the March 2014 TravelClick North American Hospitality Review (NAHR). Both the transient (individual business and leisure travelers) as well as the group segment are seeing slow and steady gains in occupancy and average daily rate (ADR) for the next 12 months, with transient leading the charge.   
  • Thoma Bravo to Acquire TravelClick

    admin
    17 Mar 2014 | 7:56 am
    TravelClick to continue innovation in global hospitality industry to improve profitability for hoteliers   San Francisco – March 18, 2014 – Thoma Bravo, LLC, a leading private equity investment firm, announced that it has entered into an agreement to acquire TravelClick, a global provider of innovative revenue generating cloud-based solutions for the $500 billion global hospitality industry. Thoma Bravo has agreed to acquire TravelClick from Genstar Capital for $930 million. The transaction is expected to close in the second quarter of 2014.
  • Z Resorts Announces Expanded Partnership with TravelClick

    admin
    13 Mar 2014 | 8:47 am
    Growing Luxury Boutique Hotel Group Selects TravelClick’s iHotelier System to Launch Independent GDS Code    NEW YORK & HOUSTON (March 13, 2014) – Z Resorts, LLC, the operations team behind the Texas-based luxury boutique Hotel ZaZa brand, today announces an expanded partnership with TravelClick, creating a strengthened brand presence on the Global Distribution Systems (GDS) with its own chain code: “ZA.”  
 
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    HOTELMARKETING.COM

  • How hotel social media goes from online to offline

    markus.busch@hotelmarketing.com
    17 Apr 2014 | 1:10 am
    As social media is constantly evolving, hotels are forced to come up with new and innovative ways to stay connected with their guests. While many have now acclimated to using various social networks, some are taking an outside-of-the-box approach to tying social media into in-person activities.
  • How 3 innovative travel brands found success on Twitter

    markus.busch@hotelmarketing.com
    17 Apr 2014 | 1:09 am
    From research and mid-travel engagement to post-trip reviews and feedback, social media has become an integral part of the travel experience. How can the travel industry capitalize on this engagement? Here are three examples of brands using Twitter creatively to connect with and inspire travelers.
  • Sabre cuts IPO size as deal prices below forecast

    markus.busch@hotelmarketing.com
    17 Apr 2014 | 1:08 am
    Travel technology provider Sabre Corp. sold fewer shares than planned as its initial public offering priced below the company's expectations, according to two people familiar with the pricing, reports The Wall Street Journal.
  • Yatra gets $23 million funding to compete in India’s increasingly competitive online travel market

    markus.busch@hotelmarketing.com
    17 Apr 2014 | 1:07 am
    Yatra.com, India's second largest online travel agency by market share, has raised Rs 140 crore. The company will use the proceeds from this round of funding for branding, and expanding its hotels bookings business and to enhance its mobile platform.
  • Google’s search revenues shift

    markus.busch@hotelmarketing.com
    17 Apr 2014 | 1:06 am
    Marketers are finding more success with Google’s Product Listing Ads - like Hotel Price Ads - than other types of paid search. The search giant is seeing a shift in revenue sources as a result of this success: 62% of marketing professionals worldwide had taken money from existing paid search budgets and put this toward PLAs instead.
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    Hotel F&B Observer

  • Your Customer Doesn’t Care About You and How To Fix That

    Steve DiGioia
    4 Apr 2014 | 1:07 pm
    Life has a funny way of throwing us curve balls.  Things never seem to go as planned or as we hoped.  It’s understandable that we would become discouraged or upset when this happens and take our problems to work. “I’m going to speak with Sheila when I get to work, she is always good with things [...]
  • What Happened To Customer Service?

    Geoffrey Sagrans
    4 Apr 2014 | 1:06 pm
    Through a company I’m involved with, we submitted a proposal for a significant statewide bid. This 25 page submission included hours of legwork. To ensure the proposal would arrive in the state capital on time for the bid openings we sent the package priority overnight with a guaranteed delivery time. The [...]
  • Why You Can’t Be a Perfectionist Forever

    Steve DiGioia
    28 Feb 2014 | 2:13 pm
    One of the challenges faced by a perfectionist is longevity. When we are younger and have energy to burn, we can relentlessly work through exhaustion and jump through hoops daily to achieve the perfection we seek. Usually this perfection is attained solely from our personal labor since “no one else can make it perfect but [...]
  • Be Fruitful and Multiply

    Carol Burns
    20 Feb 2014 | 7:59 am
    Remember, every time you serve tasteless rabbit food, you are advertising...
  • Is In-Room Dining Next On The Chopping Block?

    Geoffrey Sagrans
    31 Jan 2014 | 10:45 am
    I’ve been working in hotels since the 1980’s so I have seen a number of changes. Prior to that and, into the last few years, In-Room Dining has served a great need. For a price you could dine in the confines of your own room (a real perk for the single business traveler [...]
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    eHotelier Global Hospitality News

  • Mr. Tommy Hilfiger purchases The Raleigh Hotel in Miami Beach

    17 Apr 2014 | 12:08 am
    The designer and entrepreneur will be rejuvenating the 1940s property to turn it into The Raleigh Group's flagship property.
  • News in brief

    17 Apr 2014 | 12:07 am
    JW Marriott Hotels & Resorts launches experience-driven CUR8 app for travelersHugo's of Hyatt Regency Hong Kong, Tsim Sha Tsui partners with Dragonair for new in-flight menuP&G Professional launches university offering
  • Airline crew security - how safe is your hotel?

    17 Apr 2014 | 12:06 am
    By Stefan Vito Hiller: The hotel is a safe haven for airline crews and the only place to rest before embarking on their next flight. Therefore, it is important the hotel takes all necessary steps to avoid any intrusion into the crew's privacy and to prevent sabotage of flight plans.
  • The benefits of empowering your staff

    17 Apr 2014 | 12:05 am
    By Joshua Meehan: Staff who are empowered to make knowledgeable decisions spend less time seeking permission and more time helping guests.  
  • Complimentary airport transfers from Leading Hotels of the World

    17 Apr 2014 | 12:04 am
    Leaders Club Unlimited members now have free private luxury car airport transfers to Leading Hotels in 30 cities around the world.
 
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    Happy Hotelier

  • Obama: Truly Gezellig in The Hague

    GJE
    2 Apr 2014 | 2:15 pm
    Truly Gezellig in The Hague I’ve seen some of the Nuclear Security Summit 2014 here in The Hague and took a bit of video and some photo’s at the final press conference where Obama thanked the Dutch for a well organized summit and showed he knows a Dutch word “Gezellig” that many English speaking people claim is not so easy to translate….My idea is that the following English words give some meaning to gezellig: Cozy, snug and intimate cover it more or less. After the press conference the president was induced to being photographed in front of the Victory Boogie…
  • Mandela on NSS 2014

    GJE
    23 Mar 2014 | 2:24 pm
    Mandela on NSS 2014 “Hi, oh you didn’t know I would attend? Well that is quite easy, as I’m here for quite some time already. And see look down my left hand…they have some girls around that seemingly like to re enact that famous scene with Marilyn. You know which one I’m referring at, don’t you? Dutch gouvernment was proud to announce this was a business meeting, so the wifes would stay home. That made it much cheaper for them to organise this venue. Once a Dutchman, always a Dutchman don’t you think? As a consequence I heard the escort services are…
  • Wine and Water

    GJE
    7 Mar 2014 | 3:14 am
    Wine and Water The French do believe in fairy tales: Their Wine Museum in Paris is located in the ….Water street (or more precisely the Ch. Dickens square…still named after a fairy tale writer) Wine and Water is a post from: Happy Hotelier. Would you like to subscribe to my newsfeed, or my weekly newsletter? Last update: Tuesday, April 1, 2014Wine and Water is a post from: Happy Hotelier. Would you like to subscribe to my newsfeed, or my weekly newsletter?
  • Wiener Schnitzel

    GJE
    5 Mar 2014 | 6:18 am
    For these schnitzel I took a piece of pork. Many people find veal better for the real schnitzel. Me too, but for this one I liked to experiment with pork. First you dip both sides in flour. Then you dip both sides in egg. Some German gourmet friend of mine suggested to mix some cream through the egg. Will do that next time. Then dip the meat in the breadcrumbs. With family ties in Austria we tend to take the position the breadcrumbs have to come from Austria…. Finally the schnitzel sizzles in the pan. Use some kitchen paper to take away a bit of the butter before you serve them.
  • Closing Haagsche Suites

    GJE
    16 Dec 2013 | 9:11 am
    Closing Haagsche Suites Once, many years ago, I was very proud we had made it to the front page of the May 2005 issue of How to Spend it, a magazine that goes with the Financial Times. Now, many happy guests later (thank you all for staying with us!) we will be closing down Haagsche Suites as of next week. It all went very quick. We got an offer for the house by a young couple who want to use it again as a home We’ve accepted the offer. Mixed feelings, but looking forward very much to new adventures, among which renovating our new apartment (in the backyard of Haagsche Suites) Stay…
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    Smith Travel Blog

  • An intimate evening with Immodesty Blaize and Laetitia Rutherford for Social Book Week

    Juliet Kinsman
    16 Apr 2014 | 4:59 am
    We’re inviting you to join us in Clerkenwell on Sunday 11 May, 6pm–8pm, for an intimate, relaxed, book-saluting salon at the Zetter Townhouse in celebration of London’s Social Book Week and to support the Reading Agency… Tickets: a £25 donation* (*but of course, we won’t object if any of you lit-loving philanthropists want to donate more. And should you want to spend the night, we have some very special dinner, bed and breakfast rates, see below.) Our travel club members are intrepid creatures, clear about the benefits of pleasure and convinced of the value of…
  • Dormy House – stylish spa time for all the family?

    Juliet Kinsman
    16 Apr 2014 | 12:00 am
    Fleeing the city to the Cotswolds in spring is always a treat, but never more so than when you trade home for a whirl at style-drenched Dormy House. From this season, stays at this luxe manor house just got that little bit more spoiling too, thanks to a chic new spa. Who says you can’t have a romantic country break with a little one in tow?A family escape to a sophisticated Cotswolds boutique hotel seems such a fabulous idea… Then you get to your fashionable bolthole, everyone else is wafting around romantically and your crew rocks up, spills their chattels everywhere, whacks up the…
  • Unusual arrivals: 10 great ways to get to your hotel

    Lucy Fennings
    14 Apr 2014 | 10:16 am
    Did we fool you with ‘Love is in the Air‘, our tongue-in-cheek take on romantic travel for 1 April? We can’t really arrange for you to take love to a higher plane en route to your boutique hotel, but our brilliant Travel Team has arranged all manner of unusual hotel arrivals and special sorties, from gondola cruises in Venice to mule-trekking in the High Atlas. Here are 10 amazing (and real) ways of getting to, from and around your Smith stays… 1 TAKE A MULE TRAIN IN MEXICO Where? Verana, Jalisco How? Verana is a swoon-inducingly gorgeous collection of…
  • Hospes Palau de la Mar, Valencia: hotel of the week

    Kate Weir
    11 Apr 2014 | 9:54 am
    After our Easter holiday spring-cleaning spree we’ll be in need of a well-earned European city break. Spanish boutique hotel Hospes Palau de la Mar – in architecturally arresting Valencia – appeals to our newfound neat freak with spotless monochrome minimalism… Style Minimalist modern palace Setting Edge of the old town Why this week? Book by 20 April to get a tidy 25 per cent off summer stays at the hotel, from 1 July to 31 August 2014 (with free breakfast). Book for non-stop beach partying at Benicassim Festival (17–20 July); fiesta in traditional fashion at the July…
  • Suitcase goes to Budapest: a travel gallery

    Lucy Fennings
    8 Apr 2014 | 8:48 am
    Sunsets, happening creative hangouts, independent boutique boltholes, a Bohemian vibe (literally) and sweet sweet booze (literally)… it’s a hackneyed meme, sure, but: what’s not to like about Budapest? Don’t just take our word for it: check out this city-guide-cum-diary from roving reporter Robin Reetz. This travel-lovin’ Atlanta gal is a London-based lifestyle and fashion writer who has put pen to paper (and fingers to keys) for Refinery29, Teen Vogue and now Suitcase Magazine as digital editor – here she shares a photo journal from her Smithy sojourn at the…
 
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    Hotel Law Blog

  • Hotel Lawyer in Los Angeles: Why does it seem like everyone wants to build or buy a hotel in downtown LA? It’s the “Renaissance of DTLA,” silly!

    Jim Butler
    14 Apr 2014 | 2:22 pm
    By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 15 April 2014 The coolest new downtown in America If you haven’t been to what the cognoscenti now call “DTLA” (downtown Los Angeles) for a while, you might not recognize it. Gone are the days the sidewalks were rolled up at 5:00 pm and you had to go to Hollywood or Santa Monica for drinks or some fun. Earlier this year, Brett Martin of GQ magazine dubbed it “the coolest new downtown in America.” In fact, the introduction to Brett Martin’s article is a great summary…
  • Hotel Management Agreement & Franchise Agreement Handbook 3rd edition is released for free download

    Jim Butler
    7 Apr 2014 | 11:39 am
    By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 2 April 2014 A fundamental shift has taken place in the realm of hotel management agreements (HMAs) and we decided we could just not wait any longer to update our popular handbook on this important subject. So, it is with great excitement that my partner and co-author, Bob Braun, and I announce the publication of the 3rd edition of The HMA & Franchise Agreement Handbook. Like all the handbooks in our We Wrote the Book™ series, it specifically addresses the needs of hotel owners, developers,…
  • The importance of Comfort Letters in financing franchised hotels

    Jim Butler
    7 Mar 2014 | 11:29 am
    By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 7 March 2014 Comfort letters are more important than ever as franchising continues to be a dominant form of branding hotels. As many of our recent articles have noted, there has been a sea change in the hotel world. Franchise agreements have become the dominant means of branding most hotels in the US, except for a few of the most upscale and luxury brands. This popularity of franchising has made comfort letters more important than ever simply by the predominance of the franchise model, and…
  • Meet the Money® National Hotel Finance and Investment Conference will focus on hotel development and deals

    Jim Butler
    6 Mar 2014 | 11:21 am
    6 March 2014 Meet the Money® National Hotel Finance and Investment Conference will focus on hotel development and deals LOS ANGELES–Meet the Money® 2014 will bring owners, operators, developers, consultants, investors, brands, lenders and other capital providers together in Los Angeles to explore the opportunities of what is predicted to be a breakout year for hotel development and deals. Held May 5-7, the annual national hotel finance and investment conference will focus on ground up development, expansion, repositioning and rebranding as well as the big increase in hotel…
  • Should your hotel be managed by an operator of independent hotels?

    Jim Butler
    2 Mar 2014 | 10:17 am
    By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 2 March 2014 Hotel Lawyer with a guest column from an operator of independent hotels A growing number of hotel owners are facing the question of whether and how to brand their hotels, and who should operate them. The New York Times recently estimated that more than 2,500 hotels were reflagged in a single year, and that does not count the growing wave of new hotels coming on line through the development pipeline. The hotel lawyers of JMBM’s Global Hospitality Group® think the branding and…
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    National Real Estate Investor

  • Net Lease Properties: Red Hot or Overheating?

    17 Apr 2014 | 9:05 am
    Part of 2013’s cap rate compression coincided with the drop in Treasury rates. But even as Treasury rates perked up in early 2014, cap rates have actually moved down. REITs read more
  • Vornado, CBL Take Advantage of Investors’ Appetite for Retail to Get Rid of Lesser Assets

    17 Apr 2014 | 8:20 am
    The timing fits nicely with the rising appetite for retail properties among investors priced out of multifamily and class-A office sectors. read more
  • 10 Must Reads for the CRE Industry Today (April 17, 2014)

    17 Apr 2014 | 7:45 am
    Business Insider created a slideshow highlighting how various retail categories are being affected by e-commerce taking an ever-growing piece of the pie. CBS Corp. received a favorable tax ruling that opens the door to the company spinning off its billboard unit as a REIT. The New York Times sat down with retail consultant Steven Greenberg as part of its 30-Minute Interview series. RadioShack is in negotiations with its lenders over its plans to shutter 1,100 stores. These are all among today’s 10 must reads for the commercial real estate industry. Content Classification:  Curated read…
  • 10 Must Reads for the CRE Industry Today (April 16, 2014)

    16 Apr 2014 | 9:05 am
    Deutsche Bank is reportedly marketing the Cosmopolitan Las Vegas Resort with a selling price north of $2 billion. A Seeking Alpha piece argues that student housing REITs should outperform in 2014. Forbes looks at the burgeoning same-day delivery grocery war that’s emerging between Amazon, Google and Walmart. After failing to crack the America’s grocery market, Tesco is giving the U.S. another crack, this time with an apparel play. These are all among today’s 10 must reads for the commercial real estate sector. Content Classification:  Curated read more
  • Detroit Industrial Market Shows Strong Improvement

    16 Apr 2014 | 7:49 am
    Detroit, with about 365 million sq. ft. of industrial space, tied with Atlanta in recording an 80 basis points drop in availability in the first quarter, according to a report by commercial real estate services firm CBRE. read more
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    Chefforfeng's Weblog

  • Airbnb, should innkeepers beat em or join em?

    Heather Turner
    15 Apr 2014 | 5:48 am
     I would say do both. Facts: Airbnb isn’t going away. They are getting and probably will get, a lot more funding in the future. Airbnb renters are basically stealing guests from lodging facilities that are paying rooms & meals taxes, other lodging associated fees and are inspected. (Although realistically if your room rates are over $150 a night, the people that stay in Airbnb rentals are not your target market anyway, they would probably stay in a motel if at all, and they may not be the best guests in the first place.) Reality: Even if all the lodging associations, hotel, motel,…
  • New Facebook Business Page changes Bed and Breakfasts should be aware of

    Heather Turner
    8 Apr 2014 | 1:50 pm
    https://www.facebook.com/Applesauceinnbnb (new Business Facebook page layout) So as I continue my love-hate relationship with Facebook and it’s ongoing changes, I am endlessly fascinated as they givith and then they takith away. It’s sort of like watching a horrifying train wreck for me, I just can’t look away and feel impelled to poke around in it to see just what they changed this time. For those of you that still are utilizing Facebook for business, you may want to get up to speed a little on a few of the changes, some are big, some little, but as usual infinitely annoying for those…
  • The Pros and Cons of Offering Pet Friendly Lodging (plus notes)

    Heather Turner
    4 Apr 2014 | 9:32 am
    These are my notes from this past March’s MidAtlantic Innkeeper’s Conference presentation. I recently had a few emails from innkeepers asking for suggestions so thought it might be helpful to post them. Statistics Forty-nine percent of pet owners in a survey said they plan to travel with their pets within the next 12 months. Via Tripadvisor Biggest pet peeve when traveling with pets? 50% Finding Activities to do with Pets 25% Additional Fees 15% Weight Restrictions (rough estimate) 15% Finding Accommodations (rough estimate) 10% Breed Restrictions (rough estimate) via…
  • How Innkeepers can Leverage Youtube’s Photo Slideshow Option

    Heather Turner
    27 Feb 2014 | 5:04 am
    Early last year (date to the best of my knowledge) Youtube rolled out the ability to upload photos and turn them into a video/slideshow. I think video is incredibly important for innkeepers, but may be cost prohibitive for many and the slideshow option, if you have some great pictures to showcase, is an easy and affordable alternative. To elaborate on video a bit. Professional video for an inn tour is extremely important, I’ve seem too many home made videos done by B&Bs that unfortunately are somewhat cringeworthy, and from a guest perspective is not very enticing, so I would recommend…
  • The BBB Customer Review Option, Innkeepers Need to Keep It On Their Radar.

    Heather Turner
    6 Feb 2014 | 3:07 am
    Back in November it was released that the BBB (Better Business Bureau) was going to roll out a customer review system http://smallbiztrends.com/2013/11/better-business-bureau-customer-reviews.html. I was waiting to write about this one until I had a bit more information. This morning while scoping out places to stay for a friend visiting the Boston area, a lodging’s BBB customer review popped up in Google search. So I thought it might be time to revisit. It appears from looking at some of the reviews out there that the customer review ability has been around on select businesses in certain…
 
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    London Hotels Insight

  • Sophisticated afternoon tea at Sofitel St James.

    Rajul
    17 Apr 2014 | 3:04 am
    We recently took a look at some of London’s afternoon teas that are a little on the wilder side, but we’re fans of more traditional teas too. I recently visited The Rose Lounge at Sofitel St James, for a sophisticated afternoon tea with a French twist. The French-owned and -managed five-star hotel reflects its ownership in their afternoon tea, but also in the hotel as a whole. They aim to provide the best in British hospitality, with a classic feel and a touch of French je-ne-sais-quoi. The aptly named Rose Lounge takes roses as its central theme. On entering we were offered a…
  • Firmdale’s Ham Yard Hotel set to open June 1st.

    Laura
    16 Apr 2014 | 2:04 am
    Firmdale’s new London hotel is set to open on 1st June and reservations are now open for the 91-room property. The group already has seven other London hotels, as well as Crosby Street Hotel in New York, and each of them exemplify designer Kit Kemp’s unique and recognisable style. The Ham Yard is no exception, featuring the modern British colours, patterns and textures that she is renowned for. The hotel centres around a tree-filled garden courtyard, incorporating outside seating for the bar and restaurant. At the centre of the garden will be a bronze sculpture by Tony Cragg.
  • Win a 3-night Edinburgh stay with Tune photo competition.

    Laura
    15 Apr 2014 | 3:10 am
    In celebration of Homecoming Scotland, which aims to showcase everything that’s great about Scotland in the year that the Commonwealth Games is being hosted, Tune Hotel Haymarket have launched a photography competition. They’ve teamed up with Visit Scotland, Edinburgh Marketing and Sticky9 to promote the competition and provide prizes. People are invited to ‘like’ Tune Hotel’s Facebook page (which lists the full T&Cs) and upload their Scottish-themed photos to the Facebook competition. The top prize on offer is 3 nights’ stay in the Haymarket Hotel,…
  • The Portobello Hotel gets a ‘curious’ redesign.

    Laura
    14 Apr 2014 | 12:54 am
    The fashionable Portobello Hotel on Notting Hill’s Stanley Gardens has seen more than its fair share of famous faces over the past forty years. Now it seems it’s going to follow in the footsteps of the rich and famous by having its very own facelift. The 21-room hotel, situated within a duo of neo-classical mansions, was bought by A Curious Group of Hotels at the end of last year for an undisclosed sum. Now the group is in the process of reinventing, restoring and modernising the boutique hotel for its new chapter. The transformation is expected to be extensive, though the hotel will…
  • London’s hotel afternoon teas get creative.

    Laura
    11 Apr 2014 | 2:06 am
    After looking at St Martins Lane’s Asian and Cuban inspired Cafecito Afternoon Tea, I began wondering who else was getting creative with their afternoon tea menus. While there are endless places to go in London for a traditional menu, with the usual scones and cucumber sandwiches, you need to look a bit harder if you want something that dares to break the boundaries. It turns out there are several establishments willing to steer away from tradition and give something new a try. The Berkeley serves an afternoon tea fit for fashionistas, which also doubles up as a delight for pun-lovers…
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    LUXGetaway

  • Ferrari Theme Park, “Ferrari Land” to Open in Spain

    Michael
    14 Apr 2014 | 12:03 am
    Orlando, Florida has Disney World and Universal Studios; Hong Kong has Ocean Park; and Rust, Germany is home to Europa Park. However, beginning in 2016, the seaside town of Salou, Spain will be home to the brand-new Ferrari Land theme park and entertainment complex. The $139 million complex will include a luxury hotel, shops, restaurants, and other entertainment opportunities. However, the real draw will be an area dedicated to high-tech simulators that will enable Ferrari fans to “test drive” various Ferrari models under race conditions. Ferrari Land will be designed to cater to guests…
  • Sir Richard Branson to Launch Virgin Brand Cruises

    Carmen
    7 Apr 2014 | 10:21 pm
    For the last 40 years, Sir Richard Branson has been itching to start his own cruise line to cater to a new breed of tourists who would not otherwise entertain the thought of going on a cruise. Now, the founder of the famous Virgin brand is finally ready to realize his dream. He recently announced plans to launch his own cruise company that will compete with the big boys like Royal Caribbean and Norwegian Cruise lines. Branson is looking for as much as $1.7 billion in financing to develop a fleet of cruise ships that would concentrate heavily on the “entertainment and leisure…
  • Autobahn Adventures Luxury Tours

    Michael
    5 Apr 2014 | 4:32 pm
    Have you ever dreamed of driving a Porsche 911 Carrera down a German autobahn at top speed? Have you ever wondered how exhilarating it must be to tour the European countryside – in an Audi R8 Spyder – on a road that has few speed limits? If so, Autobahn Adventures is just what you’re looking for. The California-based company offers four different driving tours covering the most idyllic spots in Germany, Switzerland, Italy, and Austria. The performance of the German sports cars is certainly the highlight of these tours, but there’s more. All four tours are considered luxury…
  • Relax in Hawaii at Wailea Beach Villas

    Michael
    30 Mar 2014 | 1:37 pm
    Maui in Hawaii is easily one of the most sought after vacation destinations in the United States among those wishing to experience a true, tropical paradise. And on the island, there is no more inviting destination than the southern coast of Wailea. This region offers some of the most beautiful and exotic locations in all Hawaii, including Wailea Beach Villas. When you first arrive at Wailea Beach Villas, you’ll be greeted by an attentive staff committed to your total comfort and relaxation. At the same time, their discretion ensures you will enjoy as much privacy and seclusion as you…
  • Caesars Palace, Mirage Las Vegas Hotels Open Luxury Suites to General Public

    Michael
    16 Mar 2014 | 3:38 pm
    It used to be that only the high rollers and big spenders had access to the most luxurious suites at the Mirage and Caesar’s Palace in Las Vegas. Nonetheless, how times have changed. Two of the biggest names in Vegas have opened their best suites to the general public, complete with all of the amenities once reserved for only the wealthiest customers. At Caesar’s Palace, you can choose from the 11,200 square feet Titus Villa or its smaller cousin, the 9,500 square feet Marcus Aurelius Villa, from $25,000 per night. Both are part of the Caesar’s Palace Laurel Collection and…
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    Hospitality Law Check-In

  • Claremont Club Case: It's Not Just Dodgeball

    Glenn Gerena
    21 Mar 2014 | 10:13 am
    Lotz vs. Claremont Club, Court of Appeals, Division 2, California (August 15, 2013) This decision illustrates both the general risk of club liability when liability waivers are unclear and when a club does not follow its written management policies and the unique risk of club liability when a club offers child care. In this case, a member's child was injured playing dodgeball in the club's childcare program. The trial court ruled that (i) a release signed by his father barred the claims, (ii) there was no evidence showing the club's conduct amounted to gross negligence, and (iii) the injuries…
  • Being Hospitable to Service Animals*

    Nelson Migdal
    13 Mar 2014 | 1:58 pm
    The Equal Rights Center based in Washington, D.C. has recently published a short and helpful booklet for users of service animals and other types of assistive animals.  It is a “users” guide for persons seeking accommodations for their service animals, including advocacy tips and resources for reporting violations.  The hospitality industry is often at the forefront of accommodating guests, and this publication is a useful and simple tool to better understand how and when to accommodate guests. One important point for the hospitality industry is that under the ADA,…
  • Getting the Word Out - It's all about Marketing - The Interplay between Owner's and Brand's Priorities

    Nelson Migdal
    26 Feb 2014 | 11:47 am
    At first blush one would think that a hotel marketing plan would equally benefit the owner of the specific hotel and the brand under which the owner’s hotel is operated.  Clearly, marketing the owner’s hotel and marketing the brand benefit both the owner and the brand.  However, upon closer investigation, the owner’s interests and the brand’s interests are quite different when it comes to “getting the word out” and marketing.  Our colleague Tara Gorman's article in this week's Hotel Business Review, "Getting the Word Out - It’s all…
  • Case Law Update: Community Covenants' Impact on Club Operations

    Glenn Gerena
    19 Feb 2014 | 10:42 am
    Warrender vs. Gull Harbor Yacht Club, Court of Appeals of North Carolina (August 6, 2013) This decision illustrates the importance of reviewing and considering the impact of restrictive covenants on operations of a club or marina before acquiring or restructuring it.  The Court ruled on a number of issues related to the restrictive covenants in a residential community in litigation between the yacht club in the community and the lot owners.  Two issues in particular were crucial to the yacht club structure and operations. Validity of Long Term Leases Granted to Nonresidents Lot…
  • Case Law Update: Resigned Member Refund and Facilities Use

    Glenn Gerena
    16 Jan 2014 | 2:41 pm
    Caley vs. Glenmoor Country Club, Court of Appeals of Ohio, Fifth District, Stark County (November 4, 2013) Disputes between clubs and members who hold refundable memberships have become common in an environment in which clubs have long membership resale lists. In this case in which resigned members demanded an immediate refund of initiation fees and challenged being prohibited from facilities use after resignation, the court relied solely on the club governing documents and chose to ignore claims by members of verbal representations and a written policy outside the governing documents cited…
 
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    Are Morch - Hotel Blogger

  • Hotel apps are on the rise

    Are Morch
    9 Apr 2014 | 6:52 am
    Hotel apps are on the rise Thanks to technology, the world has become a lot smaller. Social media, email, and things like video conferencing make it easy to communicate with anyone – anywhere in the world. People are also traveling a lot more frequently because it’s cheaper than ever, faster, and very convenient. Technology has become a pervasive aspect of everyday life. Look almost anywhere and there will be someone on a mobile device – laptops, smartphones, and tablets have become the norm. It seems that everyone is connected and there’s an app for everything. And that’s precisely…
  • The Zen of Nimble

    Are Morch
    2 Apr 2014 | 7:48 am
    The Zen of Nimble Nimble allows me to take my relationship marketing to a new level. (*Disclaimer. Nimble partner) Contact management can be a challenge for many Hotels, and with Social Media we are introduced to new challenges on a daily basis. For me it became obvious that I needed a system that allowed me to focus on the things that really mattered for my own purpose. I needed insight that allowed me to make quick decisions, and prompted me to take action. And I needed a good system to keep me organized and on track. Also I needed a system that easily allowed me to categorize various…
  • 10 Ways Visual Story Telling Can Increase Your Hotels Productivity

    Are Morch
    31 Mar 2014 | 4:00 am
    10 Ways Visual Story Telling Can Increase Your Hotels Productivity Visual story telling is primary shared through the use of visual media. Stories today is shared via Images, Photo, Illustrations, and Video. And the story is often enhanced with graphics, music, voice or other audio. 1. Snap Points Make it easy for your customers to identify valuable Snap Points they can share with their family, friends and Networks. At Disney Theme Parks you will find the Kodak Picture Spot indicating a recommended from to take a photograph. 2. Story Board Storyboards is a very effective way to set up the…
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    Premier Hotels Blog: London Premier Hotels

  • 10 Places You Must See in Thailand

    Alex Demetrius
    16 Apr 2014 | 6:46 am
    Regarded as one of the most visited tourist destinations of the world, Thailand can offer natural beauty and budget travelling like no other place on the planet. Here are those 10 places you must see when you visit Thailand. The Grand Palace – Start off with this 200 year old palace, with amazing architecture and beautiful gardens. Because the last king chose another palace as his residence, the Grand Palace is now open for visitors, where you can see some incredible artefacts like the Emerald Buddha. Similan Islands – One of the best diving locations in the country, the sea surrounding…
  • 7 Must See Attractions in the Beautiful City of Seville

    Alex Demetrius
    16 Apr 2014 | 6:41 am
    Seville is a beautiful city and is counted as one of the most romantic destinations in Spain. Apart from the innate scenic beauty, the city is bestowed with architectural splendor. There are several world heritage sights in the city, making it a popular place amongst tourists and explorers. The entire feel of the city is so lovely that some tourists have confessed about having thought of moving there just to experience the lovely atmosphere. If you too are planning to visit Seville, make sure you visit these attractions while you are there. The Cathedral – For those who don’t know,…
  • 5 Essential Tips for InterRail Pass Users Touring Europe

    Alex Demetrius
    16 Apr 2014 | 6:37 am
    Of course you can go on a trip across the most popular destinations of Europe via air, but where is the fun in it? Europe is known to be one of the most beautiful places on earth. The endless chains of breathtaking landscapes are worth admiration, which air travel can’t really provide. Another option is going by the bus or car, both of which are tedious, expensive and time consuming. This leaves us with the best way to travel across Europe, train. InterRail, which links many cities and towns of Europe is nothing like the usual train. And if you are thinking that it is only for backpackers…
  • Give Something Back to Nature by Taking Green Travel Tips

    Alex Demetrius
    16 Apr 2014 | 6:31 am
    Last week we created a post about Europe travel tips on a budget. This time our subject is the environment. Travelling responsibly and just travelling are two very different things. We go to different locations, mostly in search of a fresh perspective and a better world. If we travel green, we can carry that fresh perspective with ourselves and have fun while keeping up with it. Here are some tips of travelling green and contributing to the wellbeing of the environment. More take-offs and landings mean more carbon emission. To avoid this, you should book non-stop flights whenever you can. And…
  • Discover the Warmth and Local Culture of Malaysia the Second Time

    Alex Demetrius
    16 Apr 2014 | 6:25 am
    One of the most visited Asian countries; Malaysia is on the world map big time. People from across the world plan long holidays for this location hoping to get the best out of the country’s culture and natural beauty. It is liked by tourists so much that many of them travel back here with friends and families, to re-live the fun they had the first time. You can only visit a place twice if you really like and believe that there is still something left to experience and explore there. One of the best parts about coming to a place for the second time is that you have a sense of familiarity…
 
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    ReviewPro

  • Free Webinar: Earn Five-star Reviews with Remarkable Service

    ReviewPro
    15 Apr 2014 | 7:15 am
    As more travelers turn to review sites to research trips and share experiences, positive reviews have become essential to a hotel’s success. And nothing influences review sentiment quite like guest service. In the next installment of ReviewPro’s free #SMWebinar series, top-rated hotels and brands – from economy to luxury – share their tips and best practices for earning five-star reviews with “remarkable” service, both online and on property. Mark your calendar! Gather your managers and make it a team meeting! Register now to save your spot. Space is limited. One-hour…
  • Tel Aviv Hotels beat European cities for online reputation

    ReviewPro
    31 Mar 2014 | 9:22 am
    ReviewPro ranked 62 hotels with at least three stars in Tel Aviv, Israel’s second most populous coastal city. The hotels were ranked by their GRI™ reputation score based on the aggregation of online reviews from more than 100 review sites and online travel agencies (OTAs) over a 12-month period, including TripAdvisor, Booking.com, Holidaycheck and Expedia. With an overall GRI of 82.2%, Tel Aviv’s average reputation score beats that of top European cities such as Paris (77.1%) and Stockholm (80.3%). On the Top 10 list for Tel Aviv, the winning establishment, Abratel Hotel, has an…
  • How to use review analytics when buying a hotel for due diligence and deal negotiation

    Josiah Mackenzie
    27 Mar 2014 | 10:29 am
    “In minutes, I have more business intelligence and competitive benchmarking at my fingertips than I could get in a week with a mystery shopping service.” – (A ReviewPro Hotel Analysis Report client) In my last article, we noted how online guest review data is revolutionizing hotel investment. To the point where, at a recent leading brand conference, the chairman of several REITs said he never approves a hotel transaction before analyzing online guest feedback. Why? Review analytics provide insight hotel buyers can’t afford to miss, and are becoming a vital part of the due…
  • Boutique guest houses beat five-star brands in Goa

    ReviewPro
    20 Mar 2014 | 8:32 am
    On the Top 10 list of best-reviewed lodgings in Goa, bohemian establishments beat five-star hotels. ReviewPro analyzed a total of 17,661 guest reviews and 143 hotels with at least three stars by their Global Review Index (GRI) reputation score. This data was aggregated from more than 100 review sites over a 12 month period, including Holidaycheck, Booking.com and Expedia. Goa hotels earned an average GRI score of 78.5%, beating Mumbai’s GRI of 77.3%. Taking the No.1 spot with 96.3%, the well-equipped Pousada Tauma hotel has earned a stellar reputation in the area for its holistic approach…
  • 2014 Top Luxury Hotel & Brand Report

    ReviewPro
    14 Mar 2014 | 5:00 am
    Check out our new infographic, a glimpse into what you can expect from our brand new Luxury Hotels & Brands report. We take a deep dive into data collected from 1,692 properties and 84 hotel brands across five continents to bring you an in-depth study on the finest hotels in every corner of the world, from Mauritius to Manhattan. Download the full report here, or click on the image below.       Follow Review's Luxury Report boards on Pinterest. The post 2014 Top Luxury Hotel & Brand Report appeared first on ReviewPro.
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