Hotel

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  • Hotels should make tablets more accessible during on-site experience

    HOTELMARKETING.COM
    markus.busch@hotelmarketing.com
    22 Aug 2014 | 12:07 am
    Hotels rightfully take pride in their service teams and sometimes view certain technology as either unnecessary or an encroachment on employee relevance. However, studies have shown that many consumers prefer to interact with technology if the option is given.
  • The Wallawwa, Colombo: hotel of the week

    Smith Travel Blog
    Sarah Jappy
    21 Aug 2014 | 6:44 pm
    Among three acres of peaceful tropical gardens, just outside of Colombo, Sri Lanka, is where you’ll find The Wallawwa. This 200-year-old colonial manor sparkles from a careful restoration, but hasn’t lost any of its original airs and graces. Style Lavish colonial pile Setting Nestled in Negombo Why this week? You don’t need an excuse to visit a tropical private hideaway where you can sample delicious Asian-fusion food, spend a day at the spa and not have to answer to anyone. Start your day with a spot of badminton on the lawn, then head to the Z Spa for a sandalwood and coconut…
  • The Most Effective Yet Underutilized Hotel Marketing Discipline

    Hospitality Marketing Blog
    Madigan Pratt
    11 Aug 2014 | 7:40 am
    Public relations, online advertising, websites, SEO, sales, social media and email are all common forms of marketing used by small luxury hotels today. They are assembled in various mixes to form a hotel’s marketing and communications plan. These plans get the word out and hopefully generate the revenue that management and owners budgeted. Sometimes they do and sometimes they don’t. Over the course of the past few years far too many have proven they don’t. So why are so many small luxury hotels missing the mark when hotel chains, casinos and even cruise lines are meeting goals? You…
  • Unpacking in a Hurry

    Marriott on the Move
    Marriott on the Move
    18 Aug 2014 | 6:47 am
    During a recent weekend trip with my wife, I noticed something I had not in 59 years of marriage: how she unpacks in a hotel room. The way someone packs, or unpacks, is not usually eye-catching; but I noticed we do different things when we enter the room. My wife...
  • Marriott uses ballet techniques to teach staff to offer better service

    AH&LA SmartBrief
    22 Aug 2014 | 8:59 am
    JW Marriott's luxury hotels are using videos produced by the Joffrey Ballet to improve the service offered by staff members.  -More- 
 
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    HotelChatter -

  • Las Vegas: So Long Sahara: The SLS Las Vegas Grand Opening Is Here

    HotelChatter
    22 Aug 2014 | 11:24 am
    Something lovely starts today.SLS Las Vegas has officially completed its $400 million renovation of the iconic Sahara casino and will be opening their doors at midnight tonight to excited and skeptical guests alike. Currently, we're in the "excited" group because it's been a hell of a ride to watch SLS grow from one boutique hotel in Los Angeles to a full-fledged casino resort in Las Vegas, with a property in South Beach opening along the way, and several more to come.We toured the SLS back in May and even though the rooms were not ready and the casino floor was just beginning to get its…
  • Paris: Funky Friday: You've Done The Ice Bucket Challenge, Now Do The Ice Bar Challenge

    DesignMinder
    22 Aug 2014 | 10:49 am
    Enjoy vodka IN the rocks amid 20 tons of ice art that make up the Ice Kube Bar, reputed to be the first and only ice bar in the French capital. Welcome to Funky Friday, a new segment we’re trying out which features one photo that we think singularly expresses a hotel’s inner psyche. We look for, and often find, a lot of wacky, wild and wondrous designs that seem to have one thing in common: a Type A personality. So why not have a bit of fun as we all wrap up our week by taking a quick look at some hotels that quite frankly, want our attention. Ice hotels come and go and they
  • HotelChatter’s Cocktail Weeks Have (Sadly But Not Soberly) Come to a Close

    Janice Tober
    22 Aug 2014 | 10:38 am
    Well, another year, another HotelChatter Cocktail Week comes to a close, except that this year we had so much to share it became Cocktail Weeks, as in two. And since you’ve shown such an unquenchable thirst for all things cocktail, we’re going to keep sharing the cocktail love by including at least one cocktail story a week so that you can keep that “spirit” alive. (We just keep coming up with this stuff.) As a farewell ode to official Cocktail Week, here’s a roundup with links so that you can catch what you may have missed.
  • Starwood Hotels to Open 3 Very Important Hotels in China Next Month

    DesignMinder
    22 Aug 2014 | 9:16 am
    Starwood Hotels & Resorts has done exactly what they said they would do in their expansion into China and the Asia Pacific. There are, and have been for quite some time, more hotels in the works than we can keep up with. Almost all Starwood brands have or will soon have an address in China, including Element Hotels, which is opening next year. We've tried to list all that we know of that's happening with Starwood in China on our Master Openings List, but as seasoned readers of the list know, things change quite a bit and most hotels, get pushed onto the next year. However, Starwood has three…
  • Palm Springs: Your Afternoon Delight Comes For Free At The Hyatt Palm Springs

    juliab
    22 Aug 2014 | 7:33 am
    You’re in your room in the middle of the day, taking shelter from the aggressive Palm Springs heat. There’s a knock on your door: “Housekeeping!” Urgh. What do they want? You open the door. There is a man with a cart outside it. “Hello!” he says. “I’m part of the management team. I was wondering whether you would like anything from the cart? I have fruit, soft drinks, water and cookies.” You look at him, suspicious. Is it a new, cookie-shaped travel scam? Is he going to murder you? Or just your wallet, once he tells you the markup he’s put on…
 
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    Marriott on the Move

  • Unpacking in a Hurry

    Marriott on the Move
    18 Aug 2014 | 6:47 am
    During a recent weekend trip with my wife, I noticed something I had not in 59 years of marriage: how she unpacks in a hotel room. The way someone packs, or unpacks, is not usually eye-catching; but I noticed we do different things when we enter the room. My wife...
  • You Ate, We Gave

    Marriott on the Move
    11 Aug 2014 | 9:17 am
    In May of this year, Marriott International hotels made major donations to The Prince’s Trust (UK hotels) and SOS Children’s Villages (Continental European hotels). These charitable partners are part of our “World of Opportunity Europe” initiative which helps young people from disadvantaged backgrounds reach their full potential by providing employment...
  • A Year of Surprises

    Marriott on the Move
    4 Aug 2014 | 5:53 am
    Marriott Rewards is all about helping travelers create memories that last. To mark our loyalty program’s 30th birthday, we’ve been celebrating with a “Year of Surprises.” We’ve asked people to nominate a loved one who deserves a special celebration. Nominations have been rolling in and we’ve been able to make...
  • A Better World for Business

    Marriott on the Move
    28 Jul 2014 | 12:46 pm
    Signing a deal to build Marriott Marquis Washington, D.C. How we do business is just as important as the business we do. That has been our approach on running a successful company for the past 87 years and has become deeply embedded in the heritage, culture and integrity of Marriott....
  • Hard Work Matters

    Marriott on the Move
    22 Jul 2014 | 7:20 am
    Bill Marriott with his sons in 1970, learning how things work in a hotel kitchen. My father grew up on his father’s farm, just west of Ogden, in the small town of Marriott, Utah, which was settled by his grandfather, John Marriott after he crossed the plains with the Mormon...
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    Saturday Briefing

  • Daniel Spracklen: A Hero Not Once But Twice!

    admin
    23 Aug 2014 | 3:02 am
    BY DR. CHUCK KELLEY — Not everyone gets the opportunity to be a hero. And for those who do, being a hero is something that rarely happens more than once in a lifetime. But not for Daniel Spracklen. Daniel, who … Read More. To read the entire article please click the article title above.
  • Outrigger Resorts Sponsors First Spartan Trifecta Hawai

    admin
    23 Aug 2014 | 3:01 am
    BY GLAIZA DE GRACIA — Spartan competitors took to Kualoa Ranch and the ultimate challenge this past weekend on August 16-17, 2014, for the first Spartan Trifecta Hawaii. Participants raced through muddy terrain and faced obstacles head-on to garner a … Read More. To read the entire article please click the article title above.
  • Moving and Shakin’ at Outrigger

    admin
    23 Aug 2014 | 3:01 am
    New COO at TPP! BY DARREN EDMONSTONE — I am pleased to join Human Resources in welcoming Ruud Hulscher to the Outrigger ‘ohana as chief operating officer of Outrigger Phi Phi Island Resort and Spa (TPP), effective August 22, 2014, … Read More. To read the entire article please click the article title above.
  • Outrigger Resorts Strikes a Chord with a Weekend Filled with Hawaiian Music and Entertainment

    admin
    23 Aug 2014 | 3:01 am
    BY NANCY DANIELS — Outrigger Resorts was the source for Hawaiian entertainment last weekend with not one, not two, but a full weekend filled with musical events celebrating Hawaiian music and kī hō‘alu, the musical stylings of the Hawaiian slack … Read More. To read the entire article please click the article title above.
  • OWK and ORF participate in Duke’s OceanFest Lei Making Ceremony

    admin
    23 Aug 2014 | 3:01 am
    BY ETHAN CHANG — The Outrigger Waikiki on the Beach (OWK) and the Outrigger Reef on the Beach (ORF) were honored to participate in the Lei Draping Ceremony for Duke’s OceanFest on Saturday, August 16, at the Duke Kahanamoku statue. … Read More. To read the entire article please click the article title above.
 
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    Living with Legends: Hotel Chelsea Blog

  • This week in Gentrification Art/Entertainment

    Anonymous Blogger
    18 Aug 2014 | 9:51 am
    Monday, 8/18/14 – 10:00 PM Tonight you can hit catch the monthly “Gentrification” comedy series at Brooklyn restaurant, The Creek and the Cave.  Comedy starts at 10:00 PM.  The monthly event is hosted by Dee Marie & Tiana Miller. Thursday, 8/21/14 – 8:30 PM On Thursday, August 21, “It’s so up and coming…” Khalid Rahmaan hosts the free comedy show in almost gentrified Brooklyn, with music from DJ Mike Styles. Every 1st & 3rd Thursday of the month @ 8:30 pm. So you don’t feel like hitting a comedy club in Brooklyn for your dose of “gentrification…
  • Fighting the Power of Greed with Poetry: Poetic People Power’s “Closed: NYC Shuts its Doors to Artists”

    Anonymous Blogger
    25 Jul 2014 | 7:40 am
    Poetry readings are a decidedly mixed bag: they can be interminable snooze-fests, or, like Wednesday night’s show by the folks from Poetic People Power, exciting, engaging, and inspirational.  In the show, seven New York area poets took on the topic of the ongoing gentrification of New York and how the increasing rent and destruction of community space is making it impossible for artists to live here anymore. The seven poets—Shetal Shah, Pamela Sneed, Justin Woo, Scottt Raven, Tara Bracco (who also produced and hosted), Andy Emeritz, Vaimoana Niumeitolo were all highly competent and…
  • Brooklyn Artist Appeals for Selfies for Anti-Gentrification Documentary Project

    Anonymous Blogger
    24 Jul 2014 | 9:30 am
    As Brooklyn social worker and performer Imani Henry points out, and as most of us are seeing first hand, “rents are increasing while incomes are decreasing.”  In a recent article in The Guardian, Chris Toenes, a social worker who supports Henry's program, relates an anecdote about an older man who is astonished to find out that the old African American neighborhood of Braggtown, North Carolina, has now been rechristened as “Colonial Heights”, by developers hoping to attract a more well-to-do class of residents. The neighborhood’s new name, of course, betrays an ominous…
  • Between Riverside and Crazy: One Man’s Struggle to Keep His Rent-Stabilized Apartment

    Anonymous Blogger
    21 Jul 2014 | 6:26 am
    With their backs to the wall, creative artists are struggling to come to terms with the forces of gentrification that are altering their lives beyond recognition.  So, in a sense, it’s no surprise to find a playwright wrestling with this subject, which after all, touches many of them personally.  On the other hand, probably due to the complexities of the issues surrounding rent control, eviction proceedings, social engineering, city corruption, etc., there haven’t been many attempts.  That’s why Between Riverside and Crazy, a new play by the Atlantic Theatre Company,…
  • Whietely’s “Tahiti,” painted while he lived at the Chelsea Hotel expected to bring in 2.2 million

    Anonymous Blogger
    30 Jun 2014 | 9:06 am
    In May, Brett Whietely’s “Tahiti” was auctioned by the Chelsea 23rd Street Corporation, the former owner of the Chelsea Hotel.   It will be reoffered for sale in Melbourne in July.  According to The Sydney Morning Herald,  "...Paul Gauguin on the Eve of His Attempted Suicide, Tahiti, has been shown in public only once, during an exhibition in New York’s Marlborough Gallery in 1968. Like many other works produced by Whiteley during his time in New York, it never left the US. His other works painted at the Chelsea include two portraits of Dylan…
 
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    FeedBlitz News

  • Today I Learned: How to Enable Flash Developers

    Phil Hollows
    15 Aug 2014 | 9:39 am
    Not having Flash development experience in-house, we were puzzled recently when we received a support request from a Flash guy wondering why a file we’d never heard of (crossdomain.xml) was giving a 404 file not found error when he requested it. Because it wasn’t there, obviously. Thankfully, the developer in question was kind enough to throw us a link about why that file was needed for Flash, and a few minutes later we had everything we needed to know. Thanks, Chad! So if you’re a Flash developer, crossdomain.xml is now available on our servers to permit you to use…
  • New: RSS Image Enclosures Now Visible

    Phil Hollows
    13 Aug 2014 | 6:58 am
    A funny (peculiar, not haha) thing about major media site RSS feeds is that not only are the feeds often little more than a plain text (and so kinda boring) sentence, but also that their RSS feeds tend to include thumbnail images as enclosures. Enclosures are the part of a feed typically used for podcast media files, and the problem with stashing an image as an enclosure is that most people won’t see it, since the picture isn’t part of the main content. As a result, the feed and downstream feed usage (e.g. email subscriptions) are much less engaging for us carbon based life…
  • The FeedBlitz API: Workflow for Building a Plugin

    Phil Hollows
    12 Aug 2014 | 12:48 pm
    The goal of this example is to show you what API calls to make so you can programmatically add a subscriber’s email (and other information) to a list at FeedBlitz. Let’s assume you’re developing a plugin for WordPress; any WP plugin developer should be able to integrate with FeedBlitz! The example below isn’t limited to plugins, of course; it can work with any web site, product or service you can extend programmatically.  You use simple Web requests, so it’s pretty easy for a web developer to do. Prerequisites The user of your plugin will need: A FeedBlitz premium account At…
  • The FeedBlitz REST API

    Phil Hollows
    8 Aug 2014 | 10:41 am
    The REST API is an XML-based API. It is, like FeedBlitz itself, complex and at times may be challenging to use. For simple use cases, such as integrating a FeedBlitz subscription mechanism into your site or service, we recommend using one of the APIs I’ve already covered this week, or a plugin / widget that has already done the work for you. If you’re building such a plugin, widget or tool, then depending on your use cases you may need to delve into the REST API in some depth. Programming Required: Yes API Key Needed: Yes Best suited for: Web developer, plugin developer Skill level:…
  • The FeedBlitz Simple API: Adding Subscriptions Programmatically

    Phil Hollows
    7 Aug 2014 | 7:32 am
    If you’re a plugin developer, PHP guru, or a web programmer who wants to do more with FeedBlitz but the REST API is daunting, we’re rolling out a new set of features in a “Simple” API that is much easier to use.  This API needs an API key, which you can get here after you log in. Programming Required: Yes API Key Needed: Yes Best suited for: Web developer, plugin developer Skill level: Intermediate Good for: Adding a subscriber from a popup, plugin, or web site back end The function of this “Simple” API is to start the FeedBlitz dual opt-in process for…
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    Hospitality Marketing Blog

  • What in Hell is the U.S.P.? And Why Do You Need One? Redux

    Madigan Pratt
    19 Aug 2014 | 7:06 am
    Every so often it’s a good idea to step back and review the real definition of the U.S.P.  While the Unique Selling Proposition is one of the most basic and important components of a hotel’s marketing program it is also one of the least understood. Consultants and advertising agencies are developing varying definitions of the U.S.P., some of which are quite far from the original. So, following is an updated article on the subject and several new examples of hotels that have developed and benefitted from having a strong U.S.P.’s. Enjoy, Madigan “Today, the U.S.P. is…
  • The Most Effective Yet Underutilized Hotel Marketing Discipline

    Madigan Pratt
    11 Aug 2014 | 7:40 am
    Public relations, online advertising, websites, SEO, sales, social media and email are all common forms of marketing used by small luxury hotels today. They are assembled in various mixes to form a hotel’s marketing and communications plan. These plans get the word out and hopefully generate the revenue that management and owners budgeted. Sometimes they do and sometimes they don’t. Over the course of the past few years far too many have proven they don’t. So why are so many small luxury hotels missing the mark when hotel chains, casinos and even cruise lines are meeting goals? You…
  • Grace Bay in Turks & Caicos Named the Caribbean’s Most Popular Beach

    Madigan Pratt
    31 Jul 2014 | 8:06 am
    The people have spoken. Yahoo Travel just announced its most-searched international beaches and Grace Bay beach in gorgeous Turks and Caicos was named the most popular Caribbean beach and the second most popular in the world outside the United States. This wasn’t a contest or a fancy campaign.  No one was even asked to cast a vote.  Nope.  Instead, people revealed their interests with clicks of a mouse.  Each month, more than 1.2 billion people search using Yahoo. Boulders Beach in South Africa with its resident colony of 3,000 penguins earned the top spot. Click here to read the story…
  • Success Secrets From The Best Caribbean Boutique Hotels

    Madigan Pratt
    15 Jul 2014 | 7:43 am
    Another season of discovering which hotels will be ranked among the world’s best is upon us. Travel+Leisure Magazine has just announced their picks and Condé Nast Traveler won’t be far behind. Seeing these annual rankings raised two questions. Which Caribbean boutique hotels are really the world’s best? More importantly what are their secrets of success? To find out, we started with an analysis of Caribbean boutique hotels that have received the Travel+Leisure World’s Best Award in each of the past five years. We then interviewed the general managers for two of the…
  • MarketingSherpa Features MP&A Case Study of Jamaica Inn

    admin
    13 May 2014 | 9:50 am
    MP&A Digital & Advertising is dedicated to delivering results in the terms of increasing revenue and occupancy for our hotel clients. Over the years, we have published countless case studies that document the success of our iCRM (integrated customer relationship marketing) program. We’re honored that our recent work with Jamaica Inn has been featured by the experts at MarketingSherpa, “a research firm specializing in tracking what works in all aspects of marketing (and what does not.)” Certainly, our iCRM program has worked for the iconic Jamaica Inn. In the nearly two years…
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    HOTELMARKETING.COM

  • How hotel marketers embrace consumer diversity on mobile

    markus.busch@hotelmarketing.com
    22 Aug 2014 | 12:10 am
    As the use of mobile devices continues to grow, so do the opportunities for hoteliers to capture additional bookings. By 2015, mobile is expected to generate an average of 22% of online bookings, up from 11% in 2013. As this growing trend continues, it is impossible for hoteliers to doubt the importance of a strong mobile strategy.
  • Young Asian travelers’ dream destinations revealed

    markus.busch@hotelmarketing.com
    22 Aug 2014 | 12:09 am
    France, the United States, Australia, Japan and Italy rated highly in a groundbreaking report on the dream destinations, travel habits and attitudes of Asia’s future travellers, according a new study released this week by the Pacific Asia Travel Association (PATA).
  • The state of travel startups

    markus.busch@hotelmarketing.com
    22 Aug 2014 | 12:08 am
    One of the most exciting developments is the growth in startups coming from outside the U.S. and Europe. From 2011to 2013, 30% of travel startups were founded in emerging market regions. Asia  –  led by China  -  is driving most of that growth, according to PhoCusWright.
  • Hotels should make tablets more accessible during on-site experience

    markus.busch@hotelmarketing.com
    22 Aug 2014 | 12:07 am
    Hotels rightfully take pride in their service teams and sometimes view certain technology as either unnecessary or an encroachment on employee relevance. However, studies have shown that many consumers prefer to interact with technology if the option is given.
  • United, TripAdvisor, Hyatt add Uber booking to their mobile apps

    markus.busch@hotelmarketing.com
    22 Aug 2014 | 12:06 am
    Despite its regulatory woes, Uber is extending its reach in the smartphone world big-time. United Airlines, TripAdvisor, OpenTable, Starbucks, Hyatt Hotels & Resorts and other companies announced Wednesday that they were adding the on-demand car service as a feature on their mobile apps.
 
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    Hotel F&B Observer

  • We Were Willing to Build a Business Back Then

    Steve DiGioia
    13 Aug 2014 | 1:22 pm
    I remember the local hardware store when I was a kid. It was owned by a wonderful man that would go out of his way to assist you with finding anything in the store as well as provide general fix-it knowledge. Apparently he was a jack of all trades and was more than happy to [...]
  • Having it All – Classics Return and Nouvelle Tastings

    Meg McDonough
    13 Aug 2014 | 1:18 pm
    I envision a sampling from these varying levels of cuisine, prepared in conjunction with the style of your hotel patronage, to present itself as a popular dining choice to your hotel guests and local patrons vying to order "a little of everything".
  • The Wonderful World of The U.S. Supply Chain

    Geoffrey Sagrans
    30 Jul 2014 | 12:00 pm
    Paul Greenberg posted an article recently in the New York Times title “Why Are We Importing Our Own Fish?” The article is a global look at how native species of seafood are being exported while the United States is importing most of its seafood. One of the points of this article discusses the [...]
  • 2014 CIA-Food Art Flavor Summit

    Len Elias
    15 Jul 2014 | 9:39 am
    The Summit is an amazing event sponsored through a partnership between Food Arts magazine and The Culinary Institute of America-Greystone. The Summit brings together chefs, hospitality leaders and other related experts from across all segments of the industry. It is designed as a fast paced series of demonstrations, discussions, tastings, and collaborative team exercises that [...]
  • A Food Revolution? Really?

    Doug Zeif
    15 Jul 2014 | 9:34 am
    A few days ago, I ate at Sam Fox’s new concept named Flower Child in Scottsdale. The tag line for Flower Child is a food revolution which, I have to say, really got me thinking. I think Sam did a great job with this concept, as he seems to most always do. [...]
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    Happy Hotelier

  • Wakeup Copenhagen Borgergade – Hotel Reviews by HH (1)

    GJE
    12 Aug 2014 | 5:23 am
    The front of Wakeup Copenhagen Borgergade Introduction to numbered “Hotel Reviews by HH” – cooperation with Hotel Designs My wife and I became hoteliers in 2000 after having fulfilled creative and caring professions unrelated to hospitality. In 2000 we started to convert a dilapidated terraced house next to our own house into a luxury 3 suites “Hotel” or Luxury B & B and operated it under the name Haagsche Suites (i.e. Suites of The Hague) until we’d closed it in December, 2013. Currently I am an almost full-time blogger on several blogs, Happy Hotelier…
  • Wilhelm Lutjens Bookcase – Dutch Design (64)

    GJE
    8 Aug 2014 | 4:21 am
    Wilhelm Lutjens Bookcase – Dutch Design (64) Actually this is more like a “note to self” as I was inspecting an auction of German auction house Quittenbaum to see if I could find something for my Chair Blog (and Yes, I did find some, see Chair Blog’s Quittenbaum section). The bookcase sold for Euro 2,000. I just happen to have a smaller version of same bookcase. Before I throw it away, I should remember I wrote about it here and should bring it to an auction house. Wilhelm Lutjens Bookcase – Dutch Design (64) is a post from: Happy Hotelier. Would you like to…
  • MH 17 Crash

    GJE
    25 Jul 2014 | 3:45 am
    MH17 Crash The Netherlands was shocked when it learned Malaysian Airplane, Flight MH 17, crashed in Ukraine. Presumably the crash was caused by Russian backed rebellions who fired an anti aircraft rocket to it. Of the nearly 300 passengers and crew almost 200 fellow Dutchman died in the crash. There were 80 children amongst them. In an earlier speech the Dutch Minister of Foreign Affairs thanked the UN Security Council for adopting a resolution that condemned this act. Wednesday July 23 was a day of National Mourning in the Netherlands. The first 40 bodies came home… MH 17 Crash is a…
  • America’s Cup 35 campaign started

    GJE
    12 Jun 2014 | 7:05 am
    America’s Cup 35 campaign started I’ve been covering the America’s Cup for some time, but realize I forgot to say anything about the no 34 campaign because I was so busy with watching the thriller unfold when the Kiwi’s lost the cup to Oracle after they had build up a lead of 8-1 wins which Jimmy Spithill was able to claw back entirely to win 9-8. I’ve never seen such a comeback in sailing nor any other sport. The rules for the 35st Cup have been negotiated by defender Oracle Team USA, via Golden Gate Yacht Club and Team Australia’s Hamilton Island Yacht Club,…
  • Again a Randstad Rail Collision

    GJE
    11 Jun 2014 | 8:07 am
    Again a Randstad Rail Collision I’ve hesitated a couple of months to share this photo with you, because it was taken by a friend who was inside the tram sitting just there where the white and blue tram rammed the red and yellow tram. Amazingly he was quick to jump away just in time, but an older lady who was just sitting in front of him was severely wounded by the accident. The strange thing is that there are no traffic rules as to which tram has right of way when two trams cross an intersection. My friend’s comment as to the support from instances is that there is not much…
 
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    Smith Travel Blog

  • The Wallawwa, Colombo: hotel of the week

    Sarah Jappy
    21 Aug 2014 | 6:44 pm
    Among three acres of peaceful tropical gardens, just outside of Colombo, Sri Lanka, is where you’ll find The Wallawwa. This 200-year-old colonial manor sparkles from a careful restoration, but hasn’t lost any of its original airs and graces. Style Lavish colonial pile Setting Nestled in Negombo Why this week? You don’t need an excuse to visit a tropical private hideaway where you can sample delicious Asian-fusion food, spend a day at the spa and not have to answer to anyone. Start your day with a spot of badminton on the lawn, then head to the Z Spa for a sandalwood and coconut…
  • Fontelunga Villas, Tuscany: hotel of the week

    Editorial
    15 Aug 2014 | 9:11 am
    We’re craving boundless rolling hills, aromatic olive groves, authentic bruschetta and days drenched in sun – and Fontelunga Villas has all that (and plenty of Tuscan romance) down to a tee. It’s Italian-rustic-chic meets stylish-contemporary-sleek… and this year it’s celebrating its 15th anniversary. Style Moorish Tuscan Tranquillity Setting The rolling Tuscan hills Why this week? During August, the larger cities (and the shops, museums and sights) are quieter and calmer, and generally more enjoyable – thanks to to Tuscan families migrating to the coast for the summer.
  • Travel gallery: our photoshoot in Greece

    Rachel Juarez-Carr
    13 Aug 2014 | 3:25 am
    We’re just back from glorious Greece, where we worked on our new Smith & Family photoshoot at Ekies All Senses Resort in Halkidiki! We took along our top model Tillie and her exceptionally good-looking family, as well as a few suitcases packed full of swimsuits and beachwear from London Boutiques (Biondi Couture, Pistol Panties, Varley London, Beach Candy, Spektre, Finlay), gorgeous goodies from Frame Chain and the very soft, very stylish Frescobol Carioca towels. Massive thanks to Petros at Ekies for hosting us, and Vangelis for taking us out on his boat! (All photos by Rachel…
  • Top 10 bank-holiday hotels in the UK and beyond

    Kate Weir
    12 Aug 2014 | 4:34 am
    Have you booked a bank-holiday break yet? Yes, we know it’s just two weeks away, but there’s no need to resign yourself to three days of rain-threatened back-garden barbecues just yet. We’ve rounded up 10 luxury and boutique hotels with last-minute availability (from 23–25 August) for a short break or staycation, to make the last long weekend before Christmas extra special. Whether you want to arrive by tube, train or plane, or your budget’s lavish or lacklustre, our carefully chosen range of romantic hideaways, cosy B&Bs and hip city-centre trendsetters…
  • Style monitor: taking a time out with Slow watches

    Kate Weir
    8 Aug 2014 | 4:05 am
    This month Mr & Mrs Smith are coveting… trendy timepieces from Slow watches. As fashionable go-getters, and avid wrist-clockers, we love Slow watches‘ laid-back philosophy and clever wrist candy. Created by watch-industry veterans in need of some downtime, its bold minimalist design swaps 12 hours for 24 – so you can see the whole day at a glance – and discards the minute hand for meditative sundial-style timekeeping. Sported by celebs and high-fliers craving a more languid lifestyle, this easygoing timepieces’ cult following has grown faster than its solo clock hand…
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    Hotel Law Blog

  • Asians want to live, buy homes and invest in Orange County

    Jim Butler
    19 Aug 2014 | 3:20 pm
    By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 19 August 2014   Asians love California, particularly Southern California! They love it as a place to live, buy homes, invest, go to school, and run their businesses. In June, we talked about the close affinity between China and Los Angeles County as revealed by a new report. Now there is yet another report documenting how Asians love Orange County. Why? The report does not tell us that, but certainly Asians are attracted to California for the same reasons they been settling here for more than a…
  • JMBM announces 25th annual Meet the Money® national hotel finance conference

    Jim Butler
    18 Aug 2014 | 3:54 pm
    By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 18 August 2014 Today, the Hotel Lawyers in JMBM’s Global Hospitality Group announced our 25th Annual Meet the Money® conference to be held May 4-6, 2015, at the Sheraton LAX. It’s hard to believe we are marking the 25th year of getting together with our friends in the industry for a couple of days where all participants share information, meet leaders in the industry and make deals. It will be an exciting conference and if you have not joined us at Meet the Money® in the past, we hope…
  • Hotel Lawyer with FAQs about EB-5 project financing for new hotel development

    Jim Butler
    4 Aug 2014 | 10:52 am
    By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 4 August 2014 Frequently Asked Questions about EB-5 project financing for new hotel development by Jim Butler and Jonathan Bloch Partners, Jeffer Mangels Butler & Mitchell LLP   Why is there so much buzz about EB-5 financing? In the last five years, EB-5 financing has become extremely popular in development circles and is being widely used by mainstream, institutional players including government entities such as port authorities, major hotel brands like Marriott and Hilton, and some of…
  • Hotel development & EB-5 financing: Why you don’t want to form your own regional center

    Jim Butler
    30 Jul 2014 | 1:39 pm
    By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 30 July 2014 How should hotel developers go after EB-5 financing? Although the EB-5 immigrant visa program has been around since 1990, the current trend of using this as a source of financing for hotel development began only three years ago. We worked on one of the first hotel EB-5 financings for the W Hotel and Residences in Hollywood, and have since worked on more than 60 EB-5 projects all over the country. Now, use of the EB-5 financing program has gone mainstream. Headline grabbers include the…
  • Hotel development financing: How to win the race for EB-5 capital

    Jim Butler
    28 Jul 2014 | 4:21 pm
    By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 29 July 2014 A viable source of capital and now mainstream The EB-5 Immigrant Investment Visa program offers an alternative means of raising capital for hotel development projects in the U.S., and the lawyers in JMBM’s Global Hospitality Group® and Chinese Investment Group™ have worked on more than sixty EB-5 projects all over the United States. Over just the past 3 years, the EB-5 program has quickly gained the support of some of the largest, institutional-quality developers as well as…
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    National Real Estate Investor

  • What Institutional Money Wants in Return as it Continues to Flow to Real Estate

    22 Aug 2014 | 12:11 pm
    Kelvin Tetz and John Mackel Pension funds, opportunity funds, hedge funds, and other institutional investors are continuing to turn their attention to real estate in the wake of the recession, particularly as returns on real estate have risen relative to bond yields and real estate proves attractive as a hedge against the risks in the equity markets. read more
  • What Your Workplace Says About Your Company Culture

    22 Aug 2014 | 11:49 am
    The world’s highest-performing and most innovative companies create physical workspaces that support business goals and culture, foster innovation and collaboration and promote employee retention. read more
  • Will Congress Slam the Brakes on the Proliferation of Non-Traditional REITs?

    22 Aug 2014 | 10:39 am
    In spite of lawmakers’ efforts to stem the tide of corporations seeking REIT status for niche properties, the non-traditional REIT party may go on for some time. read more
  • 10 Must Reads for the CRE Industry Today (August 21, 2014)

    21 Aug 2014 | 7:51 am
    Family Dollar has rejected Dollar General’s $8.9 billion offer in favor of Dollar Tree, reports The New York Times. CMBS lending standards start to slip, forcing Wall Street firms to “shop around” for good credit ratings, according to Bloomberg. Sam Zell and former partner Gary Garrabrant are shopping for properties in the same emerging markets, reports the Wall Street Journal. These are among today’s must reads for the commercial real estate industry. read more
  • Retail Cap Rates Hold Steady as Property Fundamentals Improve

    21 Aug 2014 | 7:39 am
    If U.S. Treasuries and corporate bond yields declined, why didn’t retail real estate cap rates follow? read more
 
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    Chefforfeng's Weblog

  • Pros and Cons of Social Media for Innkeepers-Blogs

    Heather Turner
    20 Aug 2014 | 3:17 pm
    This will be the first of a series covering social media pros and cons for innkeepers, following will be Youtube, Twitter, Linkedin, Pinterest, Facebook and Instagram. Blogging http://wordpress.com (or .org if you want to pay for it) http://www.blogger.com  (a Google product) Plus there are dozens more out there that one can use, wordpress and blogger being the most popular. Blogs Can be personal or business or a combination of both. Posts can be set to automatically go to Twitter and Facebook through the blogging platform. Twitterfeed: feed your blog into twitter and Facebook…
  • Waste Lists and Why Bed and Breakfasts Should be Using Them

    Heather Turner
    8 Aug 2014 | 10:17 am
    What is a waste list? A waste list is generally a clipboard of paper, or a log book stored in the kitchen that tracks what food products are thrown away on a daily and weekly basis. This list should include any food that is returned from a guest’s plate. not just food product overages and expired products, it should include anything noted at all that’s extra on a plate when it’s returned to the kitchen, extra sauce, extra butter, etc. I know some Bed and Breakfasts who utilize waste lists, but not many that actually carry it one step further and analyse them on a monthly and yearly…
  • Innkeepers, Are you losing your identity?

    Heather Turner
    14 Jul 2014 | 9:09 am
    As innkeepers, your lives are public, they need to be. Guests do like to know who they are staying with generally, it’s an integral part of the B&B brand. And while not every innkeeper has their names and photos on their websites, the vast majority do. Realistically, it’s not much different then most businesses online, you can find out who owns a business, how long they have been in business, etc. just by trolling through the information found easily on Google. This post though is not about brand and brand identity, but about identity theft. As innkeepers, once your own information…
  • Bed and Breakfasts Need to Do Some Digital Housekeeping!

    Heather Turner
    22 May 2014 | 3:42 pm
    Innkeepers, when was the last time you looked, REALLY LOOKED at your website, especially your home page? And checked it? And checked the whole site? I have a project I am working on for a lodging organization, it includes going to every member’s website and gathering together their social media links, or in many cases, lack there of, and in the process I am looking over their sites and noticing things. Of the 500+ member pages I’ve managed to take a hard gander at so far, these are some things that have stuck out as significant problems. Issues are not just social media related, there are…
  • Airbnb, should innkeepers beat em or join em?

    Heather Turner
    15 Apr 2014 | 5:48 am
     I would say do both. Facts: Airbnb isn’t going away. They are getting and probably will get, a lot more funding in the future. Airbnb renters are basically stealing guests from lodging facilities that are paying rooms & meals taxes, other lodging associated fees and are inspected. (Although realistically if your room rates are over $150 a night, the people that stay in Airbnb rentals are not your target market anyway, they would probably stay in a motel if at all, and they may not be the best guests in the first place.) Reality: Even if all the lodging associations, hotel, motel,…
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    London Hotels Insight

  • How to eat healthily in London hotels.

    Andrea
    22 Aug 2014 | 2:47 am
    I love my job when I’m hotel reviewing – but I dread looking at the scales when I get back home! Eating healthily in hotels is difficult – the portions are often so large, sauces are full of dairy fat and it’s often surprisingly difficult to get hold of simple things like fresh fruit and a minimally-dressed salad. The fact that for years ‘luxury’ cooking involved huge amounts of butter, eggs and cream doesn’t help. Fortunately hotels are waking up to the public’s demand for healthy eating. For instance, the Ace Hotel features a juice bar, Lovage, where…
  • Are “minimum spend” rules unreasonable?

    Laura
    21 Aug 2014 | 3:47 am
    The controversy of minimum spends in London hotel bars and dining establishments doesn’t seem to be ending. It all began when a businessman reported having to spend £75 on three bottles of water, due to a £25 per person minimum spend at The Wellesley. The hotel implements the rule on their cigar terrace after 4pm. The gentleman in question claimed that he hadn’t been told of the policy and it was the lack of transparency, rather than the minimum spend rule, that he was protesting. A few weeks later and people are still discussing whether a minimum charge rule is a reasonable…
  • The Beaumont opens booking for an October opening.

    Laura
    20 Aug 2014 | 3:16 am
    This autumn is looking to be a busy time for new openings on London’s hotel scene. With The Mondrian taking bookings for their September 30th opening and the Hoxton Holborn readying themselves for a ‘late summer’ opening, The Beaumont is now taking bookings for the autumn too. We’ve already had a glimpse of The Beaumont, with plenty of press coverage about its statue/suite by Anthony Gormley, of The Angel of the North fame. The statue, in the shape of a crouching man, sits at the entrance to the hotel, and is also a small suite that guests can stay in for the princely…
  • Afternoon tea with an Italian flavour at the Baglioni Hotel London.

    Rajul
    19 Aug 2014 | 4:26 am
    The Italian-owned Baglioni Hotel London do everything with a Mediterranean touch, and their afternoon tea is no exception. I recently went to check out how the Italian backbone of the hotel influences their menu, and even took an Italian friend along to verify its authenticity. On arrival, we were seated inside with a view over the Bellavista Terrace, where I’d previously sampled the hotel’s aperitivo menu. Though we were safely indoors, there was plenty of natural light brightening the atmosphere. Since this was an Italian take on afternoon tea, it was only natural that we had…
  • Grosvenor House sale is imminent amidst controversy.

    Laura
    18 Aug 2014 | 2:09 am
    According to a report by DNA India, an agreement has been made with a ‘foreign party’ to sell London’s Grosvenor House Hotel, along with the New York Plaza and the Dream Hotel in Manhattan. Jailed Sahara Group chairman Subrata Roy put the hotels up for sale recently, in order to fund the $1.6 billion bail needed to secure his release. Roy’s legal advocate stated: “An in principle agreement has been reached with a foreign party for the sale of the three hotel properties and in fact a draft memorandum of agreement has also been drawn up in this regard.” It is however understood…
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    LUXGetaway

  • Experience Whistler in the Summer Like You Never Have: Riding ATV’s

    Michael
    26 Jul 2014 | 9:50 pm
    What do you do during the summer months when you live near a world-class skiing destination? If you are a savvy business owner, you figure out a way to take advantage of all the natural beauty of the surrounding area. That is just what has been done at Whistler ATV. The British Columbia company offers a variety of summer tours using ATVs to take guests up into the mountains. The 2 – 3 hour ATV tours are a great way to explore the beauty of the mountain, and also experience the thrill that ATV’s have to offer. On a recent tour the guide did a nice job of balancing both safety and enjoying…
  • Enjoy the Fresh & Local Flavors at MKT Restaurant in Four Seasons San Francisco

    Michael
    26 Jul 2014 | 8:46 pm
    Four Seasons opened the brand-new MKT Restaurant at their San Francisco SoMa hotel last June. The restaurant, which was designed to be bar-centric, opened last year after an extensive renovation. It is the first restaurant renovation at the hotel since its 2001 opening. The MKT Restaurant is perfectly suited to a modern taste that prefers the small plate in a social atmosphere to more formal dining. The menu is decidedly California, thanks to Executive Chef Mark Richardson and Restaurant Chef Chris Aguirre. Between the two, they have developed a fine selection of steaks and small plates are…
  • Calypso Tag: The New Way to Keep Track of Luggage

    Michael
    9 Jul 2014 | 1:05 am
    We trust you have heard of the “fear of flying.” It turns out that some people are not so much afraid of getting on a plane and going from one place to the other as they are fearful of losing their luggage along the way. Well, now there is a better way to keep track of your luggage with the handy little technology product known as Calypso Tag. The Calypso Tag looks like a very stylish, but otherwise normal, ID tag that one would attach to checked baggage or a carry-on. However, inside the tag is a low-power Bluetooth 4.0 transmitter capable of talking to your smartphone at a distance of…
  • San Francisco Ritz Carlton Defines Luxury Located Downtown

    Michael
    2 Jul 2014 | 1:52 am
    Few names in the hospitality industry garner as much respect as the Ritz-Carlton name. Since the early 20th century, Ritz-Carlton has been associated with some of the finest hotels in Europe and North America. And one of the finest in their collection is in downtown San Francisco. The San Francisco Ritz-Carlton is a nine-story building on the eastern slope of the city’s famous Nob Hill, at 600 Stockton St. The hotel’s location puts it at the heart of the action in the financial district, Chinatown and Union Square; it is a regular stop on San Francisco’s California Street…
  • San Francisco Mandarin Oriental: The Standard of Style and Sophistication

    Michael
    25 Jun 2014 | 1:37 am
    In 1987, Mandarin Oriental opened their first U.S. hotel in San Francisco. The new property was an opportunity for the hotel group to combine their reputation for legendary hospitality with San Francisco’s reputation as one of the best cities to visit in the States. Needless to say, the hotel has more than met expectations. Mandarin Oriental, San Francisco is centrally located on Sansome Street, very near Chinatown, the San Francisco Farmers Market, and dozens of high-end shops, restaurants, and theaters. The famous Nob Hill and Fisherman’s Wharf districts are also within easy…
 
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    Are Morch - Hotel Blogger

  • Why Hotel Social Media Experts Should Do Their Homework For Back To-School season

    Are Morch
    23 Aug 2014 | 5:42 am
    Why Hotel Social Media Experts Should Do Their Homework For Back To-School season Kids may be dragging their feet as they begin a new year at school, but for hotel social media experts, this is a time to celebrate. Between the school supplies and the clothing sales, back-to-school season is one of the busiest shopping seasons of the year for families, and for hotels as well. Many families are looking for one last hurrah before the summer comes to a close, so it’s the perfect season for hoteliers to amp up their social media campaigns and discounts. Here’s a lesson today to help your hotel…
  • Why Hotels should avoid having Guest Feedback go viral on Social Media

    Are Morch
    19 Aug 2014 | 5:58 am
    Why Hotels should avoid having Guest Feedback go viral on Social Media Customers has relied on trusted resources from their Network to make Hotel reservations long before both Internet and Social Media made Guest Feedback more available. The casual leisure traveler maybe shared their experience with ten of their closets friends. While the business traveler could share it with up to hundred friends, colleagues and business contacts. With Internet services like TripAdvisor became available, and we started both the casual leisure traveler and the business traveler was sharing their info with a…
  • Hotels Give Up Control Drop the Ego and Start Embrace Social Media

    Are Morch
    4 Aug 2014 | 3:31 pm
    Hotels Give Up Control Drop the Ego and Start Embrace Social Media Traditionally the Hotels Marketing and Sales Teams is in control of the messages that goes public. Social Media has created new challenging shifts here. Hotels can’t control what people think, hear, see or say on Social Media Channels. Social Media today act as a self-served referral based community. If you want to earn business from this community, you are required to be part of it. What is the answer to these challenges? Does Hotels need to get rid of Marketing and Sales Team? The major shift to People to People (P2P)…
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    Rethink Hotels

  • New research on how travelers use online hotel reviews

    RAJESH RAJAN
    21 Aug 2014 | 5:03 pm
    Reviews continue to be part of the shopping process for stays at hotels. Ask any hotel who is in the top 3 of their cities and find out the impact it has on their revenues. The internal processes and tools are now fueling this growth to these platforms. There are also tools that help you […] The post New research on how travelers use online hotel reviews appeared first on Rethink Hotels.
  • Grow Your Direct Online Hotel Bookings By Optimizing & Personalizing Your Website

    RAJESH RAJAN
    16 Mar 2014 | 10:08 pm
    The practice of Revenue Management and having a strategy for your hotel can mean the difference between continued success and failure. Online marketing is just an extension of your overall Revenue Management strategy. Online Marketing is not only about using paid channels, like Adwords and Re-targeting, It is about your entire digital presence. At the […] The post Grow Your Direct Online Hotel Bookings By Optimizing & Personalizing Your Website appeared first on Rethink Hotels.
  • 5 Actions To Drive Groups Revenue Next Week

    RAJESH RAJAN
    9 Mar 2014 | 8:49 pm
    This is a guest post by Eden Grant There is confirmation that the Groups and Meetings space is geared to support hotel giants and independents, going into 2014. Today, there is demand for unique spaces and unconventional meeting ideas. This is the margin of opportunity when working towards supporting overall rate growth and a healthier […] The post 5 Actions To Drive Groups Revenue Next Week appeared first on Rethink Hotels.
  • 3 Ingredients To Successful And Flexible Revenue Meetings

    RAJESH RAJAN
    21 Jan 2014 | 10:27 pm
    This is a guest post by Eden Grant In the revenue management game, the goal to remain competitive, innovative and consistent can be tough. In today’s revenue arena, we need to adapt and drive change projects, while holding on to beneficial procedures and standard tactics. How do you get the right mix of adaptability and […] The post 3 Ingredients To Successful And Flexible Revenue Meetings appeared first on Rethink Hotels.
  • How To Communicate In Revenue Management Meetings & Bridge The Gap Between The Audience And Speaker

    RAJESH RAJAN
    12 Dec 2013 | 1:07 am
    This is a guest post by Eden Grant Gap… Google tells me it is: “…a break or hole in an object or between two objects”.  It is also a revenue manager’s worst nightmare. Let us take a quick look at the illustrated point below. As concerning as this point is, these gaps, consequently, become opportunities […] The post How To Communicate In Revenue Management Meetings & Bridge The Gap Between The Audience And Speaker appeared first on Rethink Hotels.
 
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    Premier Hotels Blog: London Premier Hotels

  • Why sightseeing London on Foot is better

    Alex Demetrius
    14 Aug 2014 | 5:24 am
    Touring London by bus or a cab want help you enjoy the life of the city; the best way is to walk down the streets of London. There are many transport services which can connect to every of its main streets, but walking would help you get many charms of the city that you could surely miss, a gentle walk helps you connect between any two major attractions within an hour. Want to explore the city by foot, you can get started from the tower bridge to Trafalgar square, which would take an hour. Accommodation would not be a matter to search for, after a tiring walk through the city London Premier…
  • Ten words that you need to know in all languages

    Alex Demetrius
    14 Aug 2014 | 5:20 am
    Planning a trip to a foreign country, travelling for pleasure or business, learning the language of the country can make your trip more exciting. Communication and chats with local can have new experiences, So it’s better to have a good sense of the languages you’re going to encounter with. There are some basic phrases to know in any languages. 1. Hello If you are walking down the street, and having an eye contact with a person with a smile and you greet him their cultural customs, you feel you are truly getting a local experience. 2. Please/ Thank you Locals do guide you in…
  • Hotels scene in London

    Alex Demetrius
    14 Aug 2014 | 5:16 am
    Lots of people travel all around the world for various purposes. Either they travel simply to visit and explore the place or many a times people travel for business purpose. Since the globalization has occurred, travel has become a very crucial part of the life of people. And the traveling around the globe is not such a difficult and painstaking thing these days. Due to the easy access of travel options, people keep travelling and exploring various places and cultures. Like every other thing, there are a few places in the world that are more visited than others, not just for business purpose,…
  • Witness The Best Of Design At The London Design Festival 2014

    Alex Demetrius
    14 Aug 2014 | 5:11 am
    London is known to be one of the cities that maintain high standards in arts, sciences, urban management and creativity. It is one of the cities that have gained prominence in the world for its early sophistication and plannings. No wonder why this city gets the best of best when it comes to talent. It attracts a great share of talented designers who are an asset to this city and of course to the world. And now, this year, people are going to witness the talent and efforts of innovative designers from all over the world. This event is dynamic in nature with not only plain exhibitions to…
  • Royal Air Force Museum of London

    Alex Demetrius
    14 Aug 2014 | 5:01 am
    Hendon’s London Aerodrome in Colindale the historic site, where the Royal Air Force Museum is located, the flying was ceased in 1968 and the museum was founded in 1972, which was opened by Queen Elizabeth II on the 15th of November 1972. The site which belongs to the U.K’s only museum dedicated to aviation wholly, in five themed aircraft halls over 100 aircrafts have been stranded, which tells people the story of Royal Air Force and its collection. The hall housed 36 aircrafts in the beginning, and the collection increased accordingly. The collection includes aircrafts of early…
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    ReviewPro

  • Employee Spotlight: Meet Data Engineer, Patryk Szulczyk

    ReviewPro
    22 Aug 2014 | 4:22 am
    Where are you from and how long have you been in BCN? I’m Patryk and I’m from Poland. I’ve been here for 7 years. What did you do before joining ReviewPro? Before I came here I worked in an IT consulting company in the same building. Before that I was an Erasmus student at UAB (Autonomous University of Barcelona). What do you do here? As a data engineer, I oil the code cogs that keep the ReviewPro machine running smoothly and I sometimes add new cogs. I also try to help the team perform as efficiently as possible wherever I can and have recently been nominated as a release manager. What…
  • CBS Chicago Radio Host Interviews RJ Friedlander

    Natasha Drewnicki
    21 Aug 2014 | 9:41 am
    On Tuesday 19th August, CBS Chicago radio host Kris Kudel interviewed ReviewPro CEO, RJ Friedlander, to discuss the implications of harsh hotel policies in the age of online consumer empowerment. CBS Chicago, which forms part of the CBS Corporation, is one of the U.S.A’s most important radio networks. The fast-paced conversation focused on Union Street Guest House, which suffered serious damage to its online reputation when enraged guests attacked its policy of fining wedding party members $500 for negative reviews posted on Yelp. The online chaos not only shamed Union Street Hotel into…
  • Is Reality Marketing the Future of Online Reputation Management?

    Natasha Drewnicki
    19 Aug 2014 | 8:36 am
    In today’s social-media driven climate of online reviews, guest expectation and online reputation management is fast becoming critical to getting more positive reviews. Guests arrive a hotel with expectations determined primarily by the information they find online. So how can you make sure to provide an experience that lives up to what they’re led to expect? Failed Expectations: The #1 cause of negative reviews A couple arrives at a hotel, ready to settle into the lovely hotel room they booked online. It looks spacious and bright on the website– perhaps they’ll even get that famous…
  • L.E. Hotels Partners with ReviewPro to Listen and Act on Guest Feedback

    ReviewPro
    8 Aug 2014 | 2:51 am
    Visionary veteran hotelier Efrem Harkham’s hotel representation group to provide an analytical edge through ReviewPro’s online reputation score, the Global Review Index™ Barcelona, August 7th 2014 – L.E. Hotels has signed a multi-year deal with ReviewPro, the leading international provider of online reputation and social media analytics for the hotel industry. The Los Angeles-based boutique hotel group has iconic properties in key global destinations, including New York’s Duane Street Hotel, Los Angeles’ Elan Hotel and Hong Kong’s Empire Hotel. This new…
  • Morgans & ReviewPro Team Up To Leverage 24/7 Social Web

    ReviewPro
    5 Aug 2014 | 2:38 am
    New York City, August 5th 2014 - Morgans Hotel Group announces today a comprehensive plan to better serve guests and drive revenue growth with ReviewPro’s Global Review Index™ and online review analytics. By leveraging feedback across the web from hundreds of review sources in more than forty languages, the group will be able to better understand its customers and the competitive landscape – creating insight for action at every level of the organization. “ReviewPro analytics will help us measure brand and quality perception, and understand what our guests want,” says…
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    New Hotel Travel

  • Reason Melbourne became location to be residential stay

    hotel
    20 Aug 2014 | 12:50 pm
    Reason Melbourne became location to be residential stay is a post from: New Hotel Melbourne offers the double attraction. Because in addition to good business is also a decent location to be a residential stay. Melbourne Reason Melbourne became location to be residential stay “As a business, we are growing rapidly with an office and manufacturing center in Port Melbourne and can easily reach customers in Australia and New Zealand,” said Director of Global Retail Specsaver, who runs a manufacturing company in Port Melbourne, Derek Dyson, as quoted from Okezone. Melbourne…
  • How to repair the damage to door handle

    hotel
    19 Aug 2014 | 12:14 pm
    How to repair the damage to door handle is a post from: New Hotel How to repair the damage to door handle. Opening and closing the door is an activity that is certainly often be done by everyone. Not surprisingly, over time the door lock was damaged. However, it does not mean opening and closing of the door into the main factor causing damage to the door. door handle How to fix the damage to door lock In addition, there two things to know about the level of damage to the door handles and light weight. The door handles are said to be slightly damaged when the door handle is not working…
  • Free tourist attractions in Bangkok

    hotel
    18 Aug 2014 | 9:33 pm
    Free tourist attractions in Bangkok is a post from: New Hotel Free tourist attractions in Bangkok, as one of the favorite destinations of tourists, Bangkok provides a variety of free attractions. One of them, Bangkokian Museum. Bangkokian museum Want a vacation to Thailand with minimal funds? You can visited Bangkok. As well as the beautiful temples, Bangkok also has a variety of museums and art galleries. Even more exciting again, you do not need to spend a penny in his pocket to enter the museum. As reported by Go Thailand, following the various museums in Bangkok which is open free to the…
  • Step to cleaning sofa

    hotel
    17 Aug 2014 | 7:57 pm
    Step to cleaning sofa is a post from: New Hotel Step to cleaning sofa, big sofas and heavy it usually takes a long time to clean it. Especially for those who do not have much time, bring it to the laundry is the last step that must be done. sofa However, cleaning the sofa in laundry of course is not very effective. In addition to requiring a lot of time, you also have to spend more to wash your expensive couch. Now there is a simple trick that you can see to clean up sofa. No need to linger, you only takes 15 minutes. Here are the steps to clean sofas as quoted from Real Simple. Before…
  • Most friendly city in the world

    hotel
    15 Aug 2014 | 1:41 am
    Most friendly city in the world is a post from: New Hotel Auckland and Melbourne was awarded as the most friendly city in the world. Cities in Australia and New Zealand were both ranked first in the annual poll of Conde Nast Traveler magazine. Auckland Most friendly city in the world According to the travel magazine, not surprising Melbourne revered readers. The city was even dubbed the capital of cool. While Auckland selected the reader as sense of humor and outlook on life of its citizens. Besides Melbourne, Australia also successfully put the other cities on the list, namely Sydney. The…
 
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    Travel Update

  • U.S. hotels sold a record 113 million room nights in July

    Barb Delollis
    23 Aug 2014 | 5:44 am
    The Distrikt Hotel in New York is part of Choice’s Ascend Collection. Photo by Barb DeLollis. More evidence that consumers will see hotel rates continue to rise: U.S. hotels sold more than 113 room nights in July, making it “strongest single demand month ever,” hotel industry analyst Jan Freitag tells us on Hotel News Now. Freitag’s a senior veep with industry tracker STR. How many rooms is 113 million? Well, it’s the equivalent of one in three Americans staying in a hotel based on our population of 317 million, he notes. Demand coupled with other factors means…
  • Women-only hotel floors: Enough already!

    Barb Delollis
    22 Aug 2014 | 6:58 am
    At least once a year, a media outlet dusts off the old story about women-only hotel floors. The latest one’s from Yahoo, and it jumps off the news that a judge ruled the women-only floor – with special amenities like quality hair dryers, nail files and skin care samples – amounted to gender discrimination. The hotel, in turn, opened the floor up to men. Overall, though, there’s nothing too new on the subject, and it’s not a trend. So I turned to Facebook friends on Aug. 17 to find out what they think, and wow…. The comments poured in! Here’s a…
  • New airline service for Houston, Dublin and Stavanger, Norway

    Barb Delollis
    21 Aug 2014 | 12:19 pm
    Four cases of new service hit the headlines in the last 24 hours from United Airlines, Scandinavian Air and Ireland’s ultra-low-cost Ryanair. Scandinavian Airlines: Scandinavian Airlines began nonstop flights from Houston to Stavanger, Norway on Aug. 20, the Houston Business Journal reports. The two cities are major players in the oil and gas industry, the Journal says. United Airlines: United launches nonstop service between Boise, Idaho, and Williston, N.D., and Houston’s George Bush Intercontinental Airport, the Houston Business Journal reports. Houston is United’s…
  • Standing desks: Next big thing in hotels? Hope so!

    Barb Delollis
    21 Aug 2014 | 4:07 am
    ROCKVILLE, MD. – Will the standing desk be the next big thing in hotels? I hope so. There’s plenty of people who use them. I’m thinking of Ted Teng, CEO of the luxury hotel group, Leading Hotels of the World. He’s a big fan. Years, Teng’s had an impressive, custom-made version installed in his office in New York – and he’s hardly alone. When I Googled “standing desk,” nearly 27 million results popped up, suggesting they’re not restricted to a sliver of the population anymore. A March Smithsonian magazine piece about the benefits of…
  • Music fans: Do you attend concerts on business trips?

    Barb Delollis
    20 Aug 2014 | 4:07 pm
    WASHINGTON D.C. – The Carlos Santana concert last night at the Verizon Center. By Barb DeLollis. WASHINGTON D.C. – I’m a music nut who’s part of a music-crazed family. We have conga drums, a piano, a bass clarinet and many other instruments all over the house, plus a basement filled with Fillmore posters. And don’t get me started about the vinyl. At one point or another every single day, we’re either playing or listening to music, and/or attending or playing in shows. So that’s my long way of getting to this very serious question: Do you  make…
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    Jamaica Ocean View Villa

  • Your Guide to Weather in Jamaica

    cavel
    6 Aug 2014 | 12:21 pm
    Weather in Jamaica Jamaica is truly an island paradise and is a beautiful getaway spot in any season. Still, the weather does vary from season to season and knowing what to expect from weather in Jamaica will help you know what to pack and what to anticipate when you arrive. Here is a season-by-season look at Jamaica weather. Jamaica Weather in the Spring Spring is the windiest time of year in Jamaica, particularly the months of March and April. While this won’t interfere with your enjoyment of the beaches, the water may be too rough in the Ocho Rios area for scuba-diving, snorkeling…
  • Four Jamaica Vacation Villa Myths Debunked

    cavel
    4 Aug 2014 | 11:04 am
    Jamaica Vacation Villa Myths Debunked Jamaica is the ultimate island paradise for those who want to soak in the sun, enjoy beautiful ocean views and explore exotic landscapes. Renting a Jamaica villa can provide travelers with a unique experience when they visit the island, allowing them to get off the beaten path and away from the crowds at all-inclusive resorts. Many travelers state that while they would prefer to stay in a Jamaica vacation villa, they are hesitant to reserve one due to various reasons. The majority of the time, these reasons relate to misconceptions and myths regarding…
  • 6 Things You Need to Know Before Booking an All-Inclusive Jamaica Vacation

    cavel
    30 Jul 2014 | 5:36 am
    A Jamaica vacation to Ocho Rios is the trip of a lifetime. With beautiful beaches, interesting attractions and an exciting town waiting to be discovered, Ochio Rios is the ultimate destination for a memorable getaway, but how much you’ll enjoy your trip will depend greatly on where you stay. The allure of booking an all-inclusive vacation can be great. The idea of paying one low price for accommodations, food and activities can seem like a simple, affordable way to handle your Jamaica vacation; however, there are some drawbacks to all-inclusive travel that you must be aware of before…
  • 5 Things You Don’t Want to Miss on Your Ocho Rios Jamaica Vacation

    cavel
    27 Jul 2014 | 5:53 am
    Ocho Rios is one of the most popular tourist destinations in the world and for good reason. Few places on Earth can boast the beautiful beaches, gorgeous landscapes, exciting activities and colorful local culture that Ocho Rios can. If you truly want to experience all that Ocho Rios has to offer on your Jamaica vacation, be sure not to miss the following: 1. Blue Hole – Nestled away in the hills of Ocho Rios is The Blue Hole. Here, you’ll find sparkling waters and spectacular waterfalls that few tourists to the area get to see. After a relaxing hike up the hill, you can swim and…
  • Top Questions to Ask When Choosing Villas for a Jamaica Vacation

    cavel
    13 Jul 2014 | 6:30 pm
    Jamaica villas can turn an ordinary Jamaica vacation into an extraordinary one, but how much you enjoy your stay will depend on the property that you select. Before booking a villa for your Jamaica vacation, you should find out the answers to some important questions to ensure that you’re not in for any unpleasant surprises when you arrive. Before booking your stay, find out the following: How Many People Can Stay in the Villa? Some Jamaica villas may have maximum occupancy restrictions. If you have a large party, find out how many people can stay before you book. How Many Bedrooms and…
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