Hotel

  • Most Topular Stories

  • A Short Tutorial on Trader Joe's

    National Real Estate Investor
    18 Apr 2014 | 12:56 pm
    Learn some tidbits about what distinguishes Trader Joe's stores from its competitors. TrafficCourt read more
  • Troubled Times at the Hotel Chelsea: The Recent Past and Plans for the Future

    Living with Legends: Hotel Chelsea Blog
    Anonymous Blogger
    9 Dec 2013 | 2:57 pm
    Welcome both to old friends and to those new to the site.  Since we haven’t been posting much lately, we thought an update would be in order. Musical Churls: Changing Ownership of the Chelsea Hotel In June of 2007, the Bard family (headed by the inimitable Stanley Bard) who ran the hotel as an artistic mecca for 60 years, were ousted by minority shareholder Marlene Krauss, the former Hotel Chelsea plumber’s daughter who wanted to cash in on the super-heated real-estate market; in 2011, Krauss sold the hotel for $81 million to Joe Chetrit, a billionaire Moroccan real estate developer…
  • Airbnb offers to pay hotel taxes, NY hotel lobby says ‘no thanks’

    HOTELMARKETING.COM
    markus.busch@hotelmarketing.com
    18 Apr 2014 | 1:10 am
    After years of complaining about how Airbnb doesn’t compete on a level playing field, apparently the hotel lobby in New York now wants to ensure that the peer-to-peer hospitality startup isn’t held to the same standards, especially as it relates to taxes.
  • Marriott's loyalty program ranks No. 1

    USATODAY.com Feed
    11 Apr 2014 | 5:51 am
    J.D. Power survey considers account management, point redemption and customer service.
  • Column: Avoid these common guestroom complaints

    AH&LA SmartBrief
    18 Apr 2014 | 9:02 am
    Larry Mogelonsky, founder and president of LMA Communications, lists 15 hotel-room flaws that get on his -- and likely other  -More- 
 
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    HotelChatter -

  • Miami Beach: The Four Seasons Miami Used This Much Chocolate To Make Their Easter Display

    juliana
    18 Apr 2014 | 4:00 pm
    What you're looking at is nearly two thousand pounds of chocolate. Ok, 1,700 pounds to be exact. But that's how much chocolate was used for the new "Easter Wonderland" display at the Four Seasons Miami. Created by the hotel's new pastry chef, Keith Wallace, the display is meant to capture both the playful and colorful scenes of "Alice in Wonderland" and the playful and colorful side of Miami. Aside from the massive amounts of chocolate, the display and its 30 chocolate eggs, along with some chocolate mushrooms, took 20 hours to build.Wallace and his team will have even more chocolates and…
  • Hop Over to These New England Hotel Easter Egg Hunts

    Scott Kearnan
    18 Apr 2014 | 3:47 pm
    Adults and kids will jump for joy at these festive New England outings. Unless you want angry neighbors rapping on your door all day, we don’t typically endorse indulging your kids in a sugar rush while staying at a hotel. But this weekend is Easter, after all - so if your little cottontails are going to get their paws on milk chocolate bunnies, they might as well do it somewhere nice. You know, somewhere with a spa. (That’s for you.) To save you the trouble of hunting all over the Internet, here are a few New England properties that are hosting Easter egg hunts for kids and…
  • Stockholm: Funky Friday: Your Luggage Never Looked Better Than At The Nordic Light Hotel

    DesignMinder
    18 Apr 2014 | 1:00 pm
    Welcome to Funky Friday, a new segment we’re trying out which features one photo that we think singularly expresses a hotel’s inner psyche. We look for, and often find, a lot of wacky, wild and wondrous designs that seem to have one thing in common: a Type A personality. So why not have a bit of fun as we all wrap up our week by taking a quick look at some hotels that quite frankly, want our attention. We would have to agree that the most studied, re-purposed, and re-designed space within the modern day hotel is the lobby. It’s all about social interaction, whether it be real…
  • Bath: Bath's Royal Crescent Gets a Refreshing Makeover

    DesignMinder
    18 Apr 2014 | 11:15 am
    This famous curvy building is so big you have to go to the next town just to take a picture of it. This week, a rather well known resident of Bath, England, The Royal Crescent Hotel, unveiled its stylish and historically-inspired new look. The hotel has one of the best addresses in town, at No. 16 Royal Crescent, a world-recognized landmark of architecture and urban planning dating to 1767. The renovation followed the high-profile bankruptcy and auction of the Von Essen Hotel portfolio, which included this Georgian gem. The hotel was purchased in 2012 by private investment firm Topland Group,…
  • New York: Chatwal Hotelier in Trouble Again (But It's Not Vikram)

    juliana
    18 Apr 2014 | 10:05 am
    Usually when we hear of a Chatwal hotelier in the news, it's often about Vikram Chatwal, the troubled hotelier behind The Dream Hotel brand. But today, it's Vikram's father who's in the news. And it's pretty serious.The Daily News reports that Sant Singh Chatwal, the chairman of Hampshire Hotels & Resorts which includes his namesake, The Chatwal Hotel, pleaded guilty to "recruiting straw donors to make illegal campaign contributions to three federal candidates." He also pleaded guilty to tampering with a witness who he allegedly told to lie to the FBI and the IRS.Chatwal stepped down as CEO…
 
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    Marriott on the Move

  • Marriott's 'Spirit to Serve' is in Good Hands

    Marriott on the Move
    14 Apr 2014 | 12:28 pm
    When I was a boy and young man, community service was of little or no interest to me. I’m not sure why. Perhaps I considered my Naval service career enough. No one had even thought of recycling or wearing a seat belt for that matter. We had sacrificed during the...
  • Renovating Riyadh

    Marriott on the Move
    7 Apr 2014 | 12:59 pm
    I remember travelling across the world to the desert sands of Saudi Arabia in 1979. We were starting to open hotels all over the world. With its rich culture and strong heritage, Saudi was the best place to plant our first flag in the Middle East. The Riyadh Marriott Hotel...
  • Take Me Out to the … New Baseball Academy

    Marriott on the Move
    31 Mar 2014 | 8:28 am
    The crack of the bat. The roar of the crowd. The smell of fresh popcorn and peanuts in the air. There’s nothing quite like the excitement of opening day for baseball fans. So much potential and promise for your favorite team to make it all the way to the Fall...
  • Dr. DeSanctis - A Great Role Model for Me

    Marriott on the Move
    25 Mar 2014 | 6:13 am
    Dr. DeSanctis' Care Made a Lasting Impact on Me After My Boating Accident A recent article in The Boston Globe was titled, “After six decades of devotion, the doctor is out.” In 1978 my father was admitted to Mass General Hospital in Boston after suffering several heart attacks at our...
  • Great on the Road With Courtyard

    Marriott on the Move
    18 Mar 2014 | 1:09 pm
    I’m not one to sit still. I like to get out, tour our hotels and meet our guests. I make sure to thank our customers for their business. One way we reward them is through our Marriott Rewards program. We now have more than 45 million members in 71 countries....
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    Saturday Briefing

  • Outrigger Mauritius Resort and Spa Opens in Style with Grand Party

    kfoley
    19 Apr 2014 | 3:02 am
    BY DAVID CAREY — Readers of Saturday Briefing may recall that we welcomed our first guests to the Outrigger Mauritius Resort and Spa on January 29, after purchasing the property last May and putting it through an extensive nine-month, multi-million … Read More. To read the entire article please click the article title above.
  • TPP “Public” Spirit

    kfoley
    19 Apr 2014 | 3:01 am
    BY UDOM RAHEEM — The Outrigger Phi Phi Island Resort and Spa (TPP) enjoys Sports Day once a year where four teams, each sporting a different color – pink, green, yellow and violet, show their team spirit! The event kicks … Read More. To read the entire article please click the article title above.
  • Celebrating Employees of the 1st Quarter 2014

    kfoley
    19 Apr 2014 | 3:01 am
    BY ASHLEY CABRADILLA — Outrigger kicked off the start of 2014 with recognition for our star performers for the 1st Quarter. The OHANA Waikiki East was host to the Employee of the Quarter celebration Tuesday, April 15, with Alan White, … Read More. To read the entire article please click the article title above.
  • “LEARNING TO PLAY THE UKULELE”

    kfoley
    19 Apr 2014 | 3:01 am
    BY ETHAN CHANG — Last week, the Outrigger Waikiki on the Beach (OWK) welcomed Brandon Seastrand and his family to Hawai‘i. While here, they enjoyed a luau, visited the Polynesian Cultural Center and the USS Arizona Memorial and experienced our … Read More. To read the entire article please click the article title above.
  • Aloha and Mahalo, Jo!

    kfoley
    19 Apr 2014 | 3:01 am
    BY KATHY OYADOMARI — On April 15, employees of the Holiday Inn® Waikiki Beachcomber (OBC) gathered to bid aloha to Josefina (Jo) Ader who retired after 30 years of dedicated service. Ruthann Yamanaka, Chuck Shishido, Charlene Goo and Simeon Miranda expressed … Read More. To read the entire article please click the article title above.
 
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    Living with Legends: Hotel Chelsea Blog

  • Memorial to Honor Rene Ricard to be held on May 22, 2014

    Anonymous Blogger
    1 Apr 2014 | 2:28 pm
    For directions - http://www.eldridgestreet.org/
  • Documentarians Seek Photos of Hotel Chelsea from Guests and Residents

    Anonymous Blogger
    19 Mar 2014 | 1:17 pm
    Dear friends, We are three independent writers and filmmakers shooting an independent documentary about the Chelsea Hotel, El Quijote restaurant and, in general, the past, present and future of these two cultural institutions of NYC. So far we have interviewed many personalities related to the hotel: past and present tenants, cultural analysts, writers, artists, etc. So in order to better illustrate all these testimonials, we are going to need all kind of images for the movie. If you have photographs, videos, etc. of the hotel, whether professional or amateur, beautiful or ugly, ancient or…
  • Rene Ricard, 1946 – 2014: Painter, Poet, Star of “Chelsea Girls”, Art Critic Who Discovered Basquiat and Long-time Chelsea Hotel Resident

    Anonymous Blogger
    3 Feb 2014 | 10:24 am
    The Chelsea Hotel community mourns the passing of one of its guiding lights, the poet, painter, art critic, and Warhol Superstar Rene Ricard, who died this past Saturday, Feb. 1.  The cause of death was cancer. Rene, who will always be remembered for his quick wit, sparkling intellect, and generosity, passed away at the hospital surrounded by some of his many close friends.  Rene, who had lived at the Chelsea Hotel continuously since the early 90s and sporadically before that, was 68. Rene was probably the most famous remaining member of the (now seriously depleted) Chelsea Hotel…
  • Troubled Times at the Hotel Chelsea: The Recent Past and Plans for the Future

    Anonymous Blogger
    9 Dec 2013 | 2:57 pm
    Welcome both to old friends and to those new to the site.  Since we haven’t been posting much lately, we thought an update would be in order. Musical Churls: Changing Ownership of the Chelsea Hotel In June of 2007, the Bard family (headed by the inimitable Stanley Bard) who ran the hotel as an artistic mecca for 60 years, were ousted by minority shareholder Marlene Krauss, the former Hotel Chelsea plumber’s daughter who wanted to cash in on the super-heated real-estate market; in 2011, Krauss sold the hotel for $81 million to Joe Chetrit, a billionaire Moroccan real estate developer…
  • Chelsea Hotel Rooftop Bar on the Horizon?

    Anonymous Blogger
    30 Oct 2013 | 1:04 pm
    …. He takes me on a tour of the Hotel from the luggage storage area behind the front desk (“imagine the potential for this as a hotel bar”) to the roof area dotted with random flower beds and mismatched patio furniture (“Look at that view—I’d love a rooftop bar here”)… Hotel Manager Ed Scheetz from this week’s “Talk of the Town”? au contraire! It’s from our old buddy, former Chelsea Hotel manager Andrew Tilley, from the April 2009 Australian Rolling Stone! How’s that club coming, Andrew? (Photos: Ed Scheetz, Barron's Online  ; Andrew Tilley)
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    TravelClick Feed

  • The TravelClick Perspective – March 2014: 2014 Outlook

    admin
    16 Apr 2014 | 7:20 am
    Current Outlook - March 2014
  • TravelClick Wins Two Awards at Web Marketing Association’s Internet Advertising Competition (IAC)

    admin
    15 Apr 2014 | 12:32 pm
    TravelClick Hotel Clients Win IAC Awards for the Best Hotel & Lodging Online Campaign and Best Social Media Campaign NEW YORK – April 15, 2014 – TravelClick, a global provider of innovative revenue-generating cloud-based solutions that enable hotels to grow revenue, and its hotel clients, were awarded “Best” honors in two categories at the Web Marketing Association’s 2014 Internet Advertising Competition (IAC). 
  • Hotels Continue to Increase Bookings and Room Rates in 2014

    admin
    1 Apr 2014 | 6:35 am
    TravelClick Hotel Data Shows Steady Outlook Across All Channels   NEW YORK – April 1, 2014 – Hotels are continuing to experience consistent growth in 2014, according to data from the March 2014 TravelClick North American Hospitality Review (NAHR). Both the transient (individual business and leisure travelers) as well as the group segment are seeing slow and steady gains in occupancy and average daily rate (ADR) for the next 12 months, with transient leading the charge.   
  • Thoma Bravo to Acquire TravelClick

    admin
    17 Mar 2014 | 7:56 am
    TravelClick to continue innovation in global hospitality industry to improve profitability for hoteliers   San Francisco – March 18, 2014 – Thoma Bravo, LLC, a leading private equity investment firm, announced that it has entered into an agreement to acquire TravelClick, a global provider of innovative revenue generating cloud-based solutions for the $500 billion global hospitality industry. Thoma Bravo has agreed to acquire TravelClick from Genstar Capital for $930 million. The transaction is expected to close in the second quarter of 2014.
  • Z Resorts Announces Expanded Partnership with TravelClick

    admin
    13 Mar 2014 | 8:47 am
    Growing Luxury Boutique Hotel Group Selects TravelClick’s iHotelier System to Launch Independent GDS Code    NEW YORK & HOUSTON (March 13, 2014) – Z Resorts, LLC, the operations team behind the Texas-based luxury boutique Hotel ZaZa brand, today announces an expanded partnership with TravelClick, creating a strengthened brand presence on the Global Distribution Systems (GDS) with its own chain code: “ZA.”  
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    TravelClick Feed

  • The TravelClick Perspective – March 2014: 2014 Outlook

    admin
    16 Apr 2014 | 7:20 am
    Current Outlook - March 2014
  • TravelClick Wins Two Awards at Web Marketing Association’s Internet Advertising Competition (IAC)

    admin
    15 Apr 2014 | 12:32 pm
    TravelClick Hotel Clients Win IAC Awards for the Best Hotel & Lodging Online Campaign and Best Social Media Campaign NEW YORK – April 15, 2014 – TravelClick, a global provider of innovative revenue-generating cloud-based solutions that enable hotels to grow revenue, and its hotel clients, were awarded “Best” honors in two categories at the Web Marketing Association’s 2014 Internet Advertising Competition (IAC). 
  • Hotels Continue to Increase Bookings and Room Rates in 2014

    admin
    1 Apr 2014 | 6:35 am
    TravelClick Hotel Data Shows Steady Outlook Across All Channels   NEW YORK – April 1, 2014 – Hotels are continuing to experience consistent growth in 2014, according to data from the March 2014 TravelClick North American Hospitality Review (NAHR). Both the transient (individual business and leisure travelers) as well as the group segment are seeing slow and steady gains in occupancy and average daily rate (ADR) for the next 12 months, with transient leading the charge.   
  • Thoma Bravo to Acquire TravelClick

    admin
    17 Mar 2014 | 7:56 am
    TravelClick to continue innovation in global hospitality industry to improve profitability for hoteliers   San Francisco – March 18, 2014 – Thoma Bravo, LLC, a leading private equity investment firm, announced that it has entered into an agreement to acquire TravelClick, a global provider of innovative revenue generating cloud-based solutions for the $500 billion global hospitality industry. Thoma Bravo has agreed to acquire TravelClick from Genstar Capital for $930 million. The transaction is expected to close in the second quarter of 2014.
  • Z Resorts Announces Expanded Partnership with TravelClick

    admin
    13 Mar 2014 | 8:47 am
    Growing Luxury Boutique Hotel Group Selects TravelClick’s iHotelier System to Launch Independent GDS Code    NEW YORK & HOUSTON (March 13, 2014) – Z Resorts, LLC, the operations team behind the Texas-based luxury boutique Hotel ZaZa brand, today announces an expanded partnership with TravelClick, creating a strengthened brand presence on the Global Distribution Systems (GDS) with its own chain code: “ZA.”  
 
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    HOTELMARKETING.COM

  • Airbnb offers to pay hotel taxes, NY hotel lobby says ‘no thanks’

    markus.busch@hotelmarketing.com
    18 Apr 2014 | 1:10 am
    After years of complaining about how Airbnb doesn’t compete on a level playing field, apparently the hotel lobby in New York now wants to ensure that the peer-to-peer hospitality startup isn’t held to the same standards, especially as it relates to taxes.
  • Sabre IPO raises less than expected

    markus.busch@hotelmarketing.com
    18 Apr 2014 | 1:09 am
    Sabre on Thursday priced its initial public offering at $16 per share, less than the $18 to $20 range that was projected earlier this month. Sabre said net proceeds of $588 million to $677 million would be used to repay debt.
  • Starwood launches app for Google Glass

    markus.busch@hotelmarketing.com
    18 Apr 2014 | 1:08 am
    Starwood plans to continue updating the app based on user feedback, but for now there appears to be a decent set of features. This list includes being able to search (by voice) for any of the 1,100 Starwood hotels and get turn-by-turn directions to the hotel as well as explore and share images of the hotel, rooms and more.
  • Marriott on its ‘marketing journey of change’

    markus.busch@hotelmarketing.com
    18 Apr 2014 | 1:07 am
    Call it what you will: crowdsourcing content, consumer co-creation, or any other half dozen terms. It is the future of marketing across many industries, and Marriott's TravelBrilliantly.com could be a catalyst for widespread adoption in hospitality.
  • Travel agents love hotel websites

    markus.busch@hotelmarketing.com
    18 Apr 2014 | 1:06 am
    New research from Benchmark Hositality suggests that an attractive and user-friendly hotel website with direct booking option generates revenue with the travel agents - in fact agents use this method 34% of the time for making reservations (GDS is 38% of TA bookings).
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    Hotel F&B Observer

  • Your Customer Doesn’t Care About You and How To Fix That

    Steve DiGioia
    4 Apr 2014 | 1:07 pm
    Life has a funny way of throwing us curve balls.  Things never seem to go as planned or as we hoped.  It’s understandable that we would become discouraged or upset when this happens and take our problems to work. “I’m going to speak with Sheila when I get to work, she is always good with things [...]
  • What Happened To Customer Service?

    Geoffrey Sagrans
    4 Apr 2014 | 1:06 pm
    Through a company I’m involved with, we submitted a proposal for a significant statewide bid. This 25 page submission included hours of legwork. To ensure the proposal would arrive in the state capital on time for the bid openings we sent the package priority overnight with a guaranteed delivery time. The [...]
  • Why You Can’t Be a Perfectionist Forever

    Steve DiGioia
    28 Feb 2014 | 2:13 pm
    One of the challenges faced by a perfectionist is longevity. When we are younger and have energy to burn, we can relentlessly work through exhaustion and jump through hoops daily to achieve the perfection we seek. Usually this perfection is attained solely from our personal labor since “no one else can make it perfect but [...]
  • Be Fruitful and Multiply

    Carol Burns
    20 Feb 2014 | 7:59 am
    Remember, every time you serve tasteless rabbit food, you are advertising...
  • Is In-Room Dining Next On The Chopping Block?

    Geoffrey Sagrans
    31 Jan 2014 | 10:45 am
    I’ve been working in hotels since the 1980’s so I have seen a number of changes. Prior to that and, into the last few years, In-Room Dining has served a great need. For a price you could dine in the confines of your own room (a real perk for the single business traveler [...]
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    eHotelier Global Hospitality News

  • Mr. Tommy Hilfiger purchases The Raleigh Hotel in Miami Beach

    17 Apr 2014 | 12:08 am
    The designer and entrepreneur will be rejuvenating the 1940s property to turn it into The Raleigh Group's flagship property.
  • News in brief

    17 Apr 2014 | 12:07 am
    JW Marriott Hotels & Resorts launches experience-driven CUR8 app for travelersHugo's of Hyatt Regency Hong Kong, Tsim Sha Tsui partners with Dragonair for new in-flight menuP&G Professional launches university offering
  • Airline crew security - how safe is your hotel?

    17 Apr 2014 | 12:06 am
    By Stefan Vito Hiller: The hotel is a safe haven for airline crews and the only place to rest before embarking on their next flight. Therefore, it is important the hotel takes all necessary steps to avoid any intrusion into the crew's privacy and to prevent sabotage of flight plans.
  • The benefits of empowering your staff

    17 Apr 2014 | 12:05 am
    By Joshua Meehan: Staff who are empowered to make knowledgeable decisions spend less time seeking permission and more time helping guests.  
  • Complimentary airport transfers from Leading Hotels of the World

    17 Apr 2014 | 12:04 am
    Leaders Club Unlimited members now have free private luxury car airport transfers to Leading Hotels in 30 cities around the world.
 
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    Happy Hotelier

  • Van Gogh in Vienna

    GJE
    18 Apr 2014 | 4:08 am
    Van Gogh in Vienna I was rummaging trough my countless photo’s and found this one of many people queuing for a Van Gogh exhibition of the Albertina Museum in Vienna. It was December 7, 2008, the last day before the exhibition would close. It was a rainy day and I would hate to stand in a queue in the rain, but I remembered being proud and therefor taking this very photo: It was a Dutch painter they were all waiting for in the rain….Just reviving my What are you thinking about series… Van Gogh in Vienna is a post from: Happy Hotelier. Would you like to subscribe to my…
  • Obama: Truly Gezellig in The Hague

    GJE
    2 Apr 2014 | 2:15 pm
    Truly Gezellig in The Hague I’ve seen some of the Nuclear Security Summit 2014 here in The Hague and took a bit of video and some photo’s at the final press conference where Obama thanked the Dutch for a well organized summit and showed he knows a Dutch word “Gezellig” that many English speaking people claim is not so easy to translate….My idea is that the following English words give some meaning to gezellig: Cozy, snug and intimate cover it more or less. After the press conference the president was induced to being photographed in front of the Victory Boogie…
  • Mandela on NSS 2014

    GJE
    23 Mar 2014 | 2:24 pm
    Mandela on NSS 2014 “Hi, oh you didn’t know I would attend? Well that is quite easy, as I’m here for quite some time already. And see look down my left hand…they have some girls around that seemingly like to re enact that famous scene with Marilyn. You know which one I’m referring at, don’t you? Dutch gouvernment was proud to announce this was a business meeting, so the wifes would stay home. That made it much cheaper for them to organise this venue. Once a Dutchman, always a Dutchman don’t you think? As a consequence I heard the escort services are…
  • Wine and Water

    GJE
    7 Mar 2014 | 3:14 am
    Wine and Water The French do believe in fairy tales: Their Wine Museum in Paris is located in the ….Water street (or more precisely the Ch. Dickens square…still named after a fairy tale writer) Wine and Water is a post from: Happy Hotelier. Would you like to subscribe to my newsfeed, or my weekly newsletter? Last update: Tuesday, April 1, 2014Wine and Water is a post from: Happy Hotelier. Would you like to subscribe to my newsfeed, or my weekly newsletter?
  • Wiener Schnitzel

    GJE
    5 Mar 2014 | 6:18 am
    For these schnitzel I took a piece of pork. Many people find veal better for the real schnitzel. Me too, but for this one I liked to experiment with pork. First you dip both sides in flour. Then you dip both sides in egg. Some German gourmet friend of mine suggested to mix some cream through the egg. Will do that next time. Then dip the meat in the breadcrumbs. With family ties in Austria we tend to take the position the breadcrumbs have to come from Austria…. Finally the schnitzel sizzles in the pan. Use some kitchen paper to take away a bit of the butter before you serve them.
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    Smith Travel Blog

  • Saffire, Freycinet Peninsula: hotel of the week

    Sarah Jappy
    17 Apr 2014 | 5:18 pm
    We’re going bush – but we won’t be any roughing it on this trip. Crystal -blue waters, adventure-packed afternoons and aphrodisiac oysters are just a few of seductive Saffire‘s lures. Escape to the most eastern edge of Tasmania, ocean to one side, rocky mountains and green hills on the other and nothing but fresh Pacific air in between. Nature calls… Style Elemental sanctuary Setting Pristine natural wonders Why this week? Eating oysters straight from water in a pair of waders gives a whole new meaning to the term ‘farm to table’ and, since this experience is on…
  • An intimate evening with Immodesty Blaize and Laetitia Rutherford for Social Book Week

    Juliet Kinsman
    16 Apr 2014 | 4:59 am
    We’re inviting you to join us in Clerkenwell on Sunday 11 May, 6pm–8pm, for an intimate, relaxed, book-saluting salon at the Zetter Townhouse in celebration of London’s Social Book Week and to support the Reading Agency… Tickets: a £25 donation* (*but of course, we won’t object if any of you lit-loving philanthropists want to donate more. And should you want to spend the night, we have some very special dinner, bed and breakfast rates, see below.) Our travel club members are intrepid creatures, clear about the benefits of pleasure and convinced of the value of…
  • Dormy House – stylish spa time for all the family?

    Juliet Kinsman
    16 Apr 2014 | 12:00 am
    Fleeing the city to the Cotswolds in spring is always a treat, but never more so than when you trade home for a whirl at style-drenched Dormy House. From this season, stays at this luxe manor house just got that little bit more spoiling too, thanks to a chic new spa. Who says you can’t have a romantic country break with a little one in tow?A family escape to a sophisticated Cotswolds boutique hotel seems such a fabulous idea… Then you get to your fashionable bolthole, everyone else is wafting around romantically and your crew rocks up, spills their chattels everywhere, whacks up the…
  • Unusual arrivals: 10 great ways to get to your hotel

    Lucy Fennings
    14 Apr 2014 | 10:16 am
    Did we fool you with ‘Love is in the Air‘, our tongue-in-cheek take on romantic travel for 1 April? We can’t really arrange for you to take love to a higher plane en route to your boutique hotel, but our brilliant Travel Team has arranged all manner of unusual hotel arrivals and special sorties, from gondola cruises in Venice to mule-trekking in the High Atlas. Here are 10 amazing (and real) ways of getting to, from and around your Smith stays… 1 TAKE A MULE TRAIN IN MEXICO Where? Verana, Jalisco How? Verana is a swoon-inducingly gorgeous collection of…
  • Hospes Palau de la Mar, Valencia: hotel of the week

    Kate Weir
    11 Apr 2014 | 9:54 am
    After our Easter holiday spring-cleaning spree we’ll be in need of a well-earned European city break. Spanish boutique hotel Hospes Palau de la Mar – in architecturally arresting Valencia – appeals to our newfound neat freak with spotless monochrome minimalism… Style Minimalist modern palace Setting Edge of the old town Why this week? Book by 20 April to get a tidy 25 per cent off summer stays at the hotel, from 1 July to 31 August 2014 (with free breakfast). Book for non-stop beach partying at Benicassim Festival (17–20 July); fiesta in traditional fashion at the July…
 
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    Hotel Law Blog

  • Hotel Lawyer in Los Angeles: Why does it seem like everyone wants to build or buy a hotel in downtown LA? It’s the “Renaissance of DTLA,” silly!

    Jim Butler
    14 Apr 2014 | 2:22 pm
    By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 15 April 2014 The coolest new downtown in America If you haven’t been to what the cognoscenti now call “DTLA” (downtown Los Angeles) for a while, you might not recognize it. Gone are the days the sidewalks were rolled up at 5:00 pm and you had to go to Hollywood or Santa Monica for drinks or some fun. Earlier this year, Brett Martin of GQ magazine dubbed it “the coolest new downtown in America.” In fact, the introduction to Brett Martin’s article is a great summary…
  • Hotel Management Agreement & Franchise Agreement Handbook 3rd edition is released for free download

    Jim Butler
    7 Apr 2014 | 11:39 am
    By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 2 April 2014 A fundamental shift has taken place in the realm of hotel management agreements (HMAs) and we decided we could just not wait any longer to update our popular handbook on this important subject. So, it is with great excitement that my partner and co-author, Bob Braun, and I announce the publication of the 3rd edition of The HMA & Franchise Agreement Handbook. Like all the handbooks in our We Wrote the Book™ series, it specifically addresses the needs of hotel owners, developers,…
  • The importance of Comfort Letters in financing franchised hotels

    Jim Butler
    7 Mar 2014 | 11:29 am
    By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 7 March 2014 Comfort letters are more important than ever as franchising continues to be a dominant form of branding hotels. As many of our recent articles have noted, there has been a sea change in the hotel world. Franchise agreements have become the dominant means of branding most hotels in the US, except for a few of the most upscale and luxury brands. This popularity of franchising has made comfort letters more important than ever simply by the predominance of the franchise model, and…
  • Meet the Money® National Hotel Finance and Investment Conference will focus on hotel development and deals

    Jim Butler
    6 Mar 2014 | 11:21 am
    6 March 2014 Meet the Money® National Hotel Finance and Investment Conference will focus on hotel development and deals LOS ANGELES–Meet the Money® 2014 will bring owners, operators, developers, consultants, investors, brands, lenders and other capital providers together in Los Angeles to explore the opportunities of what is predicted to be a breakout year for hotel development and deals. Held May 5-7, the annual national hotel finance and investment conference will focus on ground up development, expansion, repositioning and rebranding as well as the big increase in hotel…
  • Should your hotel be managed by an operator of independent hotels?

    Jim Butler
    2 Mar 2014 | 10:17 am
    By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 2 March 2014 Hotel Lawyer with a guest column from an operator of independent hotels A growing number of hotel owners are facing the question of whether and how to brand their hotels, and who should operate them. The New York Times recently estimated that more than 2,500 hotels were reflagged in a single year, and that does not count the growing wave of new hotels coming on line through the development pipeline. The hotel lawyers of JMBM’s Global Hospitality Group® think the branding and…
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    National Real Estate Investor

  • A Short Tutorial on Trader Joe's

    18 Apr 2014 | 12:56 pm
    Learn some tidbits about what distinguishes Trader Joe's stores from its competitors. TrafficCourt read more
  • New York City’s Hudson Yards Project to Be ‘Urban Informatics’ Experiment

    18 Apr 2014 | 9:51 am
    New York City’s Hudson Yards project has been designated as the United States’ first “quantified community.” Hudson Yards is a 28-acre mixed-use development currently being built over old rail yards along the Hudson River on Manhattan’s West Side. Content Classification:  Curated read more
  • Riggio Talks Barnes & Noble Strategy

    18 Apr 2014 | 7:30 am
    The chain's co-founder claims e-readers are becoming less of a challenge to bricks-and-mortar sales. TrafficCourt read more
  • Northern NJ Retail Investment Sales Overview

    18 Apr 2014 | 6:45 am
    Kevin O'Hearn Retail investment sales in Northern New Jersey continued at a controlled pace in 2013, with some centers trading at very aggressive pricing. read more
  • Real Estate in the Movies: New York Apartments Edition

    17 Apr 2014 | 12:28 pm
    Nothing says New York City like an apartment. And, in turn, there's no renter in America who's ever gone out in search of an apartment without having film images of New York apartments in mind—both coveted spaces and others the likes of which must be avoided at all costs—making multifamily the most storied commercial real estate sector there is. From the plethora of films set in New York City in which multifamily shares top billing, we've chosen our favorite 10, complete with the actual addresses of their film locations. Enjoy! read more
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    Chefforfeng's Weblog

  • Airbnb, should innkeepers beat em or join em?

    Heather Turner
    15 Apr 2014 | 5:48 am
     I would say do both. Facts: Airbnb isn’t going away. They are getting and probably will get, a lot more funding in the future. Airbnb renters are basically stealing guests from lodging facilities that are paying rooms & meals taxes, other lodging associated fees and are inspected. (Although realistically if your room rates are over $150 a night, the people that stay in Airbnb rentals are not your target market anyway, they would probably stay in a motel if at all, and they may not be the best guests in the first place.) Reality: Even if all the lodging associations, hotel, motel,…
  • New Facebook Business Page changes Bed and Breakfasts should be aware of

    Heather Turner
    8 Apr 2014 | 1:50 pm
    https://www.facebook.com/Applesauceinnbnb (new Business Facebook page layout) So as I continue my love-hate relationship with Facebook and it’s ongoing changes, I am endlessly fascinated as they givith and then they takith away. It’s sort of like watching a horrifying train wreck for me, I just can’t look away and feel impelled to poke around in it to see just what they changed this time. For those of you that still are utilizing Facebook for business, you may want to get up to speed a little on a few of the changes, some are big, some little, but as usual infinitely annoying for those…
  • The Pros and Cons of Offering Pet Friendly Lodging (plus notes)

    Heather Turner
    4 Apr 2014 | 9:32 am
    These are my notes from this past March’s MidAtlantic Innkeeper’s Conference presentation. I recently had a few emails from innkeepers asking for suggestions so thought it might be helpful to post them. Statistics Forty-nine percent of pet owners in a survey said they plan to travel with their pets within the next 12 months. Via Tripadvisor Biggest pet peeve when traveling with pets? 50% Finding Activities to do with Pets 25% Additional Fees 15% Weight Restrictions (rough estimate) 15% Finding Accommodations (rough estimate) 10% Breed Restrictions (rough estimate) via…
  • How Innkeepers can Leverage Youtube’s Photo Slideshow Option

    Heather Turner
    27 Feb 2014 | 5:04 am
    Early last year (date to the best of my knowledge) Youtube rolled out the ability to upload photos and turn them into a video/slideshow. I think video is incredibly important for innkeepers, but may be cost prohibitive for many and the slideshow option, if you have some great pictures to showcase, is an easy and affordable alternative. To elaborate on video a bit. Professional video for an inn tour is extremely important, I’ve seem too many home made videos done by B&Bs that unfortunately are somewhat cringeworthy, and from a guest perspective is not very enticing, so I would recommend…
  • The BBB Customer Review Option, Innkeepers Need to Keep It On Their Radar.

    Heather Turner
    6 Feb 2014 | 3:07 am
    Back in November it was released that the BBB (Better Business Bureau) was going to roll out a customer review system http://smallbiztrends.com/2013/11/better-business-bureau-customer-reviews.html. I was waiting to write about this one until I had a bit more information. This morning while scoping out places to stay for a friend visiting the Boston area, a lodging’s BBB customer review popped up in Google search. So I thought it might be time to revisit. It appears from looking at some of the reviews out there that the customer review ability has been around on select businesses in certain…
 
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    London Hotels Insight

  • Let’s do lunch at London hotels.

    Laura
    18 Apr 2014 | 3:05 am
    Big Hospitality have reported that the Melia White House has had great success with its restaurant The Place, which focuses on lunches and takeaways. Sales of takeaway food nearly quadrupled after the takeaway concept was launched in 2012 and they continue to increase. They’re not the only hotel restaurant that takes advantage of the lunch rush; many have set lunch menus or lunchtime deals in their restaurants and others also provide takeaway or quick lunchtime bites. The Place at the Melia White House is set up as a deli, with meats and cheeses, salads and ‘hot boxes’…
  • Sophisticated afternoon tea at Sofitel St James.

    Rajul
    17 Apr 2014 | 3:04 am
    We recently took a look at some of London’s afternoon teas that are a little on the wilder side, but we’re fans of more traditional teas too. I recently visited The Rose Lounge at Sofitel St James, for a sophisticated afternoon tea with a French twist. The French-owned and -managed five-star hotel reflects its ownership in their afternoon tea, but also in the hotel as a whole. They aim to provide the best in British hospitality, with a classic feel and a touch of French je-ne-sais-quoi. The aptly named Rose Lounge takes roses as its central theme. On entering we were offered a…
  • Firmdale’s Ham Yard Hotel set to open June 1st.

    Laura
    16 Apr 2014 | 2:04 am
    Firmdale’s new London hotel is set to open on 1st June and reservations are now open for the 91-room property. The group already has seven other London hotels, as well as Crosby Street Hotel in New York, and each of them exemplify designer Kit Kemp’s unique and recognisable style. The Ham Yard is no exception, featuring the modern British colours, patterns and textures that she is renowned for. The hotel centres around a tree-filled garden courtyard, incorporating outside seating for the bar and restaurant. At the centre of the garden will be a bronze sculpture by Tony Cragg.
  • Win a 3-night Edinburgh stay with Tune photo competition.

    Laura
    15 Apr 2014 | 3:10 am
    In celebration of Homecoming Scotland, which aims to showcase everything that’s great about Scotland in the year that the Commonwealth Games is being hosted, Tune Hotel Haymarket have launched a photography competition. They’ve teamed up with Visit Scotland, Edinburgh Marketing and Sticky9 to promote the competition and provide prizes. People are invited to ‘like’ Tune Hotel’s Facebook page (which lists the full T&Cs) and upload their Scottish-themed photos to the Facebook competition. The top prize on offer is 3 nights’ stay in the Haymarket Hotel,…
  • The Portobello Hotel gets a ‘curious’ redesign.

    Laura
    14 Apr 2014 | 12:54 am
    The fashionable Portobello Hotel on Notting Hill’s Stanley Gardens has seen more than its fair share of famous faces over the past forty years. Now it seems it’s going to follow in the footsteps of the rich and famous by having its very own facelift. The 21-room hotel, situated within a duo of neo-classical mansions, was bought by A Curious Group of Hotels at the end of last year for an undisclosed sum. Now the group is in the process of reinventing, restoring and modernising the boutique hotel for its new chapter. The transformation is expected to be extensive, though the hotel will…
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    LUXGetaway

  • Ferrari Theme Park, “Ferrari Land” to Open in Spain

    Michael
    14 Apr 2014 | 12:03 am
    Orlando, Florida has Disney World and Universal Studios; Hong Kong has Ocean Park; and Rust, Germany is home to Europa Park. However, beginning in 2016, the seaside town of Salou, Spain will be home to the brand-new Ferrari Land theme park and entertainment complex. The $139 million complex will include a luxury hotel, shops, restaurants, and other entertainment opportunities. However, the real draw will be an area dedicated to high-tech simulators that will enable Ferrari fans to “test drive” various Ferrari models under race conditions. Ferrari Land will be designed to cater to guests…
  • Sir Richard Branson to Launch Virgin Brand Cruises

    Carmen
    7 Apr 2014 | 10:21 pm
    For the last 40 years, Sir Richard Branson has been itching to start his own cruise line to cater to a new breed of tourists who would not otherwise entertain the thought of going on a cruise. Now, the founder of the famous Virgin brand is finally ready to realize his dream. He recently announced plans to launch his own cruise company that will compete with the big boys like Royal Caribbean and Norwegian Cruise lines. Branson is looking for as much as $1.7 billion in financing to develop a fleet of cruise ships that would concentrate heavily on the “entertainment and leisure…
  • Autobahn Adventures Luxury Tours

    Michael
    5 Apr 2014 | 4:32 pm
    Have you ever dreamed of driving a Porsche 911 Carrera down a German autobahn at top speed? Have you ever wondered how exhilarating it must be to tour the European countryside – in an Audi R8 Spyder – on a road that has few speed limits? If so, Autobahn Adventures is just what you’re looking for. The California-based company offers four different driving tours covering the most idyllic spots in Germany, Switzerland, Italy, and Austria. The performance of the German sports cars is certainly the highlight of these tours, but there’s more. All four tours are considered luxury…
  • Relax in Hawaii at Wailea Beach Villas

    Michael
    30 Mar 2014 | 1:37 pm
    Maui in Hawaii is easily one of the most sought after vacation destinations in the United States among those wishing to experience a true, tropical paradise. And on the island, there is no more inviting destination than the southern coast of Wailea. This region offers some of the most beautiful and exotic locations in all Hawaii, including Wailea Beach Villas. When you first arrive at Wailea Beach Villas, you’ll be greeted by an attentive staff committed to your total comfort and relaxation. At the same time, their discretion ensures you will enjoy as much privacy and seclusion as you…
  • Caesars Palace, Mirage Las Vegas Hotels Open Luxury Suites to General Public

    Michael
    16 Mar 2014 | 3:38 pm
    It used to be that only the high rollers and big spenders had access to the most luxurious suites at the Mirage and Caesar’s Palace in Las Vegas. Nonetheless, how times have changed. Two of the biggest names in Vegas have opened their best suites to the general public, complete with all of the amenities once reserved for only the wealthiest customers. At Caesar’s Palace, you can choose from the 11,200 square feet Titus Villa or its smaller cousin, the 9,500 square feet Marcus Aurelius Villa, from $25,000 per night. Both are part of the Caesar’s Palace Laurel Collection and…
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    Are Morch - Hotel Blogger

  • Hotel apps are on the rise

    Are Morch
    9 Apr 2014 | 6:52 am
    Hotel apps are on the rise Thanks to technology, the world has become a lot smaller. Social media, email, and things like video conferencing make it easy to communicate with anyone – anywhere in the world. People are also traveling a lot more frequently because it’s cheaper than ever, faster, and very convenient. Technology has become a pervasive aspect of everyday life. Look almost anywhere and there will be someone on a mobile device – laptops, smartphones, and tablets have become the norm. It seems that everyone is connected and there’s an app for everything. And that’s precisely…
  • The Zen of Nimble

    Are Morch
    2 Apr 2014 | 7:48 am
    The Zen of Nimble Nimble allows me to take my relationship marketing to a new level. (*Disclaimer. Nimble partner) Contact management can be a challenge for many Hotels, and with Social Media we are introduced to new challenges on a daily basis. For me it became obvious that I needed a system that allowed me to focus on the things that really mattered for my own purpose. I needed insight that allowed me to make quick decisions, and prompted me to take action. And I needed a good system to keep me organized and on track. Also I needed a system that easily allowed me to categorize various…
  • 10 Ways Visual Story Telling Can Increase Your Hotels Productivity

    Are Morch
    31 Mar 2014 | 4:00 am
    10 Ways Visual Story Telling Can Increase Your Hotels Productivity Visual story telling is primary shared through the use of visual media. Stories today is shared via Images, Photo, Illustrations, and Video. And the story is often enhanced with graphics, music, voice or other audio. 1. Snap Points Make it easy for your customers to identify valuable Snap Points they can share with their family, friends and Networks. At Disney Theme Parks you will find the Kodak Picture Spot indicating a recommended from to take a photograph. 2. Story Board Storyboards is a very effective way to set up the…
 
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    Premier Hotels Blog: London Premier Hotels

  • 10 Places You Must See in Thailand

    Alex Demetrius
    16 Apr 2014 | 6:46 am
    Regarded as one of the most visited tourist destinations of the world, Thailand can offer natural beauty and budget travelling like no other place on the planet. Here are those 10 places you must see when you visit Thailand. The Grand Palace – Start off with this 200 year old palace, with amazing architecture and beautiful gardens. Because the last king chose another palace as his residence, the Grand Palace is now open for visitors, where you can see some incredible artefacts like the Emerald Buddha. Similan Islands – One of the best diving locations in the country, the sea surrounding…
  • 7 Must See Attractions in the Beautiful City of Seville

    Alex Demetrius
    16 Apr 2014 | 6:41 am
    Seville is a beautiful city and is counted as one of the most romantic destinations in Spain. Apart from the innate scenic beauty, the city is bestowed with architectural splendor. There are several world heritage sights in the city, making it a popular place amongst tourists and explorers. The entire feel of the city is so lovely that some tourists have confessed about having thought of moving there just to experience the lovely atmosphere. If you too are planning to visit Seville, make sure you visit these attractions while you are there. The Cathedral – For those who don’t know,…
  • 5 Essential Tips for InterRail Pass Users Touring Europe

    Alex Demetrius
    16 Apr 2014 | 6:37 am
    Of course you can go on a trip across the most popular destinations of Europe via air, but where is the fun in it? Europe is known to be one of the most beautiful places on earth. The endless chains of breathtaking landscapes are worth admiration, which air travel can’t really provide. Another option is going by the bus or car, both of which are tedious, expensive and time consuming. This leaves us with the best way to travel across Europe, train. InterRail, which links many cities and towns of Europe is nothing like the usual train. And if you are thinking that it is only for backpackers…
  • Give Something Back to Nature by Taking Green Travel Tips

    Alex Demetrius
    16 Apr 2014 | 6:31 am
    Last week we created a post about Europe travel tips on a budget. This time our subject is the environment. Travelling responsibly and just travelling are two very different things. We go to different locations, mostly in search of a fresh perspective and a better world. If we travel green, we can carry that fresh perspective with ourselves and have fun while keeping up with it. Here are some tips of travelling green and contributing to the wellbeing of the environment. More take-offs and landings mean more carbon emission. To avoid this, you should book non-stop flights whenever you can. And…
  • Discover the Warmth and Local Culture of Malaysia the Second Time

    Alex Demetrius
    16 Apr 2014 | 6:25 am
    One of the most visited Asian countries; Malaysia is on the world map big time. People from across the world plan long holidays for this location hoping to get the best out of the country’s culture and natural beauty. It is liked by tourists so much that many of them travel back here with friends and families, to re-live the fun they had the first time. You can only visit a place twice if you really like and believe that there is still something left to experience and explore there. One of the best parts about coming to a place for the second time is that you have a sense of familiarity…
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    ReviewPro

  • Free Webinar: Earn Five-star Reviews with Remarkable Service

    ReviewPro
    15 Apr 2014 | 7:15 am
    As more travelers turn to review sites to research trips and share experiences, positive reviews have become essential to a hotel’s success. And nothing influences review sentiment quite like guest service. In the next installment of ReviewPro’s free #SMWebinar series, top-rated hotels and brands – from economy to luxury – share their tips and best practices for earning five-star reviews with “remarkable” service, both online and on property. Mark your calendar! Gather your managers and make it a team meeting! Register now to save your spot. Space is limited. One-hour…
  • Tel Aviv Hotels beat European cities for online reputation

    ReviewPro
    31 Mar 2014 | 9:22 am
    ReviewPro ranked 62 hotels with at least three stars in Tel Aviv, Israel’s second most populous coastal city. The hotels were ranked by their GRI™ reputation score based on the aggregation of online reviews from more than 100 review sites and online travel agencies (OTAs) over a 12-month period, including TripAdvisor, Booking.com, Holidaycheck and Expedia. With an overall GRI of 82.2%, Tel Aviv’s average reputation score beats that of top European cities such as Paris (77.1%) and Stockholm (80.3%). On the Top 10 list for Tel Aviv, the winning establishment, Abratel Hotel, has an…
  • How to use review analytics when buying a hotel for due diligence and deal negotiation

    Josiah Mackenzie
    27 Mar 2014 | 10:29 am
    “In minutes, I have more business intelligence and competitive benchmarking at my fingertips than I could get in a week with a mystery shopping service.” – (A ReviewPro Hotel Analysis Report client) In my last article, we noted how online guest review data is revolutionizing hotel investment. To the point where, at a recent leading brand conference, the chairman of several REITs said he never approves a hotel transaction before analyzing online guest feedback. Why? Review analytics provide insight hotel buyers can’t afford to miss, and are becoming a vital part of the due…
  • Boutique guest houses beat five-star brands in Goa

    ReviewPro
    20 Mar 2014 | 8:32 am
    On the Top 10 list of best-reviewed lodgings in Goa, bohemian establishments beat five-star hotels. ReviewPro analyzed a total of 17,661 guest reviews and 143 hotels with at least three stars by their Global Review Index (GRI) reputation score. This data was aggregated from more than 100 review sites over a 12 month period, including Holidaycheck, Booking.com and Expedia. Goa hotels earned an average GRI score of 78.5%, beating Mumbai’s GRI of 77.3%. Taking the No.1 spot with 96.3%, the well-equipped Pousada Tauma hotel has earned a stellar reputation in the area for its holistic approach…
  • 2014 Top Luxury Hotel & Brand Report

    ReviewPro
    14 Mar 2014 | 5:00 am
    Check out our new infographic, a glimpse into what you can expect from our brand new Luxury Hotels & Brands report. We take a deep dive into data collected from 1,692 properties and 84 hotel brands across five continents to bring you an in-depth study on the finest hotels in every corner of the world, from Mauritius to Manhattan. Download the full report here, or click on the image below.       Follow Review's Luxury Report boards on Pinterest. The post 2014 Top Luxury Hotel & Brand Report appeared first on ReviewPro.
 
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